June 2008/Retail



Expand / contract icon

INDEX Facts

  • Completed date:

    04 Jun 2008

  • Total URLs tested:

    114,370

  • Total tests run:

    37,179,220

  • Total number of PDF's:

    345

  • URLs failing functional tests:

    5.73%

  • Pages failing code standards:

    89.35%

  • Pages missing a title:

    1.72%

  • Pages failing accessibility level A:

    47.19%

  • Pages failing accessibility level AA:

    99.62%

  • Poorest code quality:

    Maplin Electronics (http://www.maplin.co.uk/) - 501,594 failures

  • Fastest average response time:

    Anne Summers (http://www.annsummers.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Clinton Cards100.009.52
T-Mobile100.002.34
Tesco Direct100.000.79
Adams100.000.00
Apple iTunes100.000.00
H Samuel100.000.00
Hamleys100.000.00
Holland &​ Barrett99.220.00
Robert Dyas99.220.00
DFS99.210.00
D &​ A (glasses)99.200.00
M&​Co at Mackays (Scotl​and)98.450.00
Oddbins98.450.00
Jessops98.440.78
Top Shop98.440.00
Homebase98.410.00
Argos98.400.00
British Home Stores97.660.00
Harrods97.660.00
Sainsbury97.640.00
O297.623.17
Vision Express97.620.79
Next96.880.00
Morrisons96.830.00
Specsavers96.830.00
Waitrose96.800.00
Lakeland96.030.00
Matalan94.400.00
Harvey Nichols92.800.00
Toys R Us92.190.00
Ted Baker92.130.00
Marks &​ Spencer92.060.00
Fenwick88.460.00
Jones87.200.00
QVCUK.com86.720.00
Blacks86.050.00
Firebox85.600.00
Comet UK84.500.00
Debenhams83.200.00
Habitat82.549.52
Majestic Wine81.890.00
Virgin Retail78.290.00
Borders73.643.88
B&​Q70.540.00
Ebuyer70.400.00
Thresher69.120.00
Waterstones66.140.00
Land of Leather64.550.00
Maplin Electronics59.380.00
Littlewoods55.200.00
Disney50.790.79
J D Sports50.400.00
John Lewis Stores48.440.00
JJB Sports48.060.00
Game47.200.00
Dell EMEA44.800.00
Focus43.310.00
House of Fraser38.400.00
Ikea37.600.00
Asda34.780.00
Phones 4u33.070.00
Freemans28.353.94
Mothercare23.440.00
Superdrug22.480.00
Net a Porter20.000.00
Bargain Booze19.050.00
Republic16.670.00
Halfords15.200.00
Packard Bell UK12.280.00
Orange11.200.80
Early Learning Centr​e11.200.00
Anne Summers8.730.00
Amazon UK6.400.00
E Bay4.800.00
Currys4.690.00
Dixons4.650.00
P C World3.880.00
N Brown Group plc1.960.00
Carphone Warehouse1.600.00
Vodafone1.600.00
SCS1.590.00
Staples1.590.00
Play.com0.800.00
Woolworths0.790.00
Thorntons0.780.00
Co-Op0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
HMV0.000.00
La Senza0.000.00
Laura Ashley0.000.00
Rosebys0.000.00
W H Smith0.000.00
Wickes0.000.00
asos.com0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • DFS
  • Figleaves
  • Top Shop
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • asos.com
  • Co-Op
  • Direct Specs
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • HMV
  • La Senza
  • Laura Ashley
  • Rosebys
  • W H Smith
  • Wickes
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
Expand / contract icon

PDF testing

73.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
44.62%
file/url/badquery
None
36.90%
file/url/offtop
None
9.83%
url/fetch/notfound
File not found
2.66%
url/fetch/badcookie
Web server attempted to set invalid cookie
2.50%
file/html/longtitle
None
0.63%
file/html/notitle
None
0.42%
url/fetch/unknownstatus
Unknown status code received from web server
0.42%
file/html/longmeta
None
0.41%
file/url/badfragment
None
0.38%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
40.01%
file/html/unknownentity
Unknown entity name
39.92%
file/html/badvalue
Invalid attribute value
4.99%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.60%
file/html/closingunopened
A redundant close tag was found
2.89%
file/html/badattr
Invalid attribute name
2.69%
file/html/missingclose
An element is missing the required close tag
2.55%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
2.27%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.46%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.28%