February 2006/UK Retail Banks



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INDEX Facts

  • Completed date:

    02 Feb 2006

  • Total URLs tested:

    -

  • Total tests run:

    -

  • Total number of PDF's:

    -

  • URLs failing functional tests:

    None%

  • Pages failing code standards:

    None%

  • Pages missing a title:

    None%

  • Pages failing accessibility level A:

    None%

  • Pages failing accessibility level AA:

    None%

  • Poorest code quality:

    Co-operative Bank (http://www.co-operativebank.co.uk/) - 36,175 failures

  • Fastest average response time:

    Portman Building Society (http://www.portman.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Julian Hodge Bank Gr​oup100.0092.45
Bank of Ireland100.000.00
Britannia Building S​ociety100.000.00
British Bankers' Association100.000.00
HFC Bank100.000.00
HSBC Bank plc100.000.00
Leeds Building Socie​ty100.000.00
Liverpool Victoria100.000.00
Lloyds TSB100.000.00
Marks &​ Spencer Money100.000.00
The Melton Mowbray B​uilding Society100.000.00
askBM100.000.00
cahoot100.000.00
Standard Life98.450.00
Stroud &​ Swindon Building So​ciety 98.450.00
Coventry Building So​ciety98.430.00
Nationwide Building ​Society98.430.00
Northern Bank98.430.00
Tesco Personal Finan​ce98.410.00
Alliance &​ Leicester97.670.00
Coutts Private banki​ng97.670.00
Principality Buildin​g Society97.670.00
NatWest96.880.00
Norwich and Peterbor​ough Building Societ​y96.8586.61
Skipton Building Soc​iety96.0950.00
Bank of Ireland Nort​hern Ireland96.090.00
Portman Building Soc​iety95.240.00
Clydesdale Bank94.530.00
Derbyshire Building ​Society93.650.00
Yorkshire Bank90.550.00
Barclays89.860.00
Alliance &​ Leicester Commercia​l Bank89.840.00
Direct Line89.680.00
Scarborough Building​ Society89.680.00
Smile86.720.78
Co-operative Bank85.160.00
Cater Allen Private ​Bank80.160.00
The AA79.370.00
Sainsbury's Bank71.880.00
Intelligent Finance67.190.00
Halifax Online64.000.00
Financial Services A​uthority63.2038.40
ING Direct59.830.00
northern rock59.3831.25
Unity Trust Bank45.600.00
AIB - Ireland44.880.79
Nottingham Building ​Society44.800.00
Woolwich44.440.00
Royal Bank of Scotla​nd43.310.00
Prudential UK32.000.00
Ulster Bank24.410.00
The Loughborough Bui​lding Society21.430.00
First Trust Bank10.240.00
Investec Bank9.090.00
Cheshire BS7.140.00
Bank Of Scotland6.980.00
Hamilton Direct Bank​6.670.00
Cheshire Building So​ciety6.350.00
Arbuthnot Banking Gr​oup6.250.00
Secure Trust Bank4.350.00
The Hanley Building ​Society3.200.00
Leek United Building​ Society1.691.69
Furness Building Soc​iety1.020.00
Citibank UK0.800.00
first direct0.790.00
Dunfermline Building​ Society0.780.00
Bank Of Cyprus0.000.00
Bank of England0.000.00
Egg0.000.00
Islamic Bank of Brit​ain0.000.00
Laiki Group0.000.00
Triodos0.000.00
Universal Building S​ociety0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Britannia Building Society
  • Citibank UK
  • Islamic Bank of Britain
  • Laiki Group
  • Lloyds TSB
  • Tesco Personal Finance
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Bank Of Cyprus
  • Bank of England
  • Egg
  • Islamic Bank of Britain
  • Laiki Group
  • Universal Building Society
  • Triodos
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Newcastle Building Society
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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
22.66%
url/fetch/badcookie
Web server attempted to set invalid cookie
19.42%
file/url/offtop
None
19.25%
url/fetch/notfound
File not found
9.68%
file/url/badpath
None
7.55%
file/html/badmeta
None
4.79%
file/html/longmeta
None
4.25%
url/mail/exception
Exception while verifying email address
3.37%
file/html/longtitle
None
3.03%
url/mail/badsmtp
Mail server returned unexpected response
1.38%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
25.24%
file/html/unknownentity
Unknown entity name
21.72%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
15.96%
file/html/badvalue
Invalid attribute value
15.36%
file/html/badattr
Invalid attribute name
10.31%
file/html/closingunopened
A redundant close tag was found
4.99%
file/html/missingclose
An element is missing the required close tag
3.26%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.37%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.45%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.42%