April 2006/UK Retail Banks



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INDEX Facts

  • Completed date:

    05 May 2006

  • Total URLs tested:

    -

  • Total tests run:

    -

  • Total number of PDF's:

    -

  • URLs failing functional tests:

    None%

  • Pages failing code standards:

    None%

  • Pages missing a title:

    None%

  • Pages failing accessibility level A:

    None%

  • Pages failing accessibility level AA:

    None%

  • Poorest code quality:

    Co-operative Bank (http://www.co-operativebank.co.uk/) - 36,425 failures

  • Fastest average response time:

    Northern Bank (http://www.nbonline.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Julian Hodge Bank Gr​oup100.00100.00
Skipton Building Soc​iety100.0091.27
askBM100.0039.20
Bank of Ireland100.000.00
Britannia Building S​ociety100.000.00
British Bankers' Association100.000.00
HFC Bank100.000.00
Leeds Building Socie​ty100.000.00
Liverpool Victoria100.000.00
Lloyds TSB100.000.00
Marks &​ Spencer Money100.000.00
The Melton Mowbray B​uilding Society100.000.00
cahoot100.000.00
HSBC Bank plc99.210.00
Coutts Private banki​ng98.410.00
Tesco Personal Finan​ce98.410.00
Coventry Building So​ciety97.670.00
NatWest97.670.00
Nationwide Building ​Society97.640.00
Stroud &​ Swindon Building So​ciety 96.900.00
Alliance &​ Leicester96.880.00
Principality Buildin​g Society96.880.00
Bank of Ireland Nort​hern Ireland96.090.00
Yorkshire Bank94.570.00
Smile94.440.00
Barclays93.860.00
Clydesdale Bank93.800.00
Derbyshire Building ​Society92.800.00
Norwich and Peterbor​ough Building Societ​y92.192.34
Standard Life92.068.73
Direct Line92.060.00
Alliance &​ Leicester Commercia​l Bank89.060.00
Portman Building Soc​iety88.980.00
Scarborough Building​ Society88.980.00
Bradford &​ Bingley88.190.00
Prudential UK88.000.00
Co-operative Bank85.270.78
Nottingham Building ​Society84.800.00
Bank Of Scotland83.590.00
The AA83.330.00
Cater Allen Private ​Bank82.810.00
Halifax Online80.950.00
Intelligent Finance80.620.00
Sainsbury's Bank67.460.00
Financial Services A​uthority64.2949.21
ING Direct59.660.00
northern rock50.4032.80
Royal Bank of Scotla​nd47.660.00
Unity Trust Bank43.200.00
AIB - Ireland41.270.00
Woolwich39.740.00
Ulster Bank24.810.00
The Loughborough Bui​lding Society16.670.00
First Trust Bank10.160.00
Northern Bank9.520.00
Hamilton Direct Bank​6.670.00
Arbuthnot Banking Gr​oup5.880.00
Cheshire Building So​ciety5.510.00
Cheshire BS5.470.00
Secure Trust Bank4.350.00
Citibank UK3.230.00
Leek United Building​ Society3.123.12
The Hanley Building ​Society2.360.00
first direct1.560.00
Furness Building Soc​iety1.100.00
Bank Of Cyprus0.000.00
Bank of England0.000.00
Dunfermline Building​ Society0.000.00
Egg0.000.00
Investec Bank0.000.00
Islamic Bank of Brit​ain0.000.00
Laiki Group0.000.00
Triodos0.000.00
Universal Building S​ociety0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Alliance & Leicester
  • Britannia Building Society
  • Citibank UK
  • first direct
  • Julian Hodge Bank Group
  • Marks & Spencer Money
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Bank Of Cyprus
  • Bank of England
  • Dunfermline Building Society
  • Egg
  • Investec Bank
  • Islamic Bank of Britain
  • Laiki Group
  • Universal Building Society
  • Triodos
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Newcastle Building Society
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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
26.10%
file/url/badpath
None
17.37%
file/url/offtop
None
14.47%
url/fetch/badcookie
Web server attempted to set invalid cookie
14.08%
url/fetch/notfound
File not found
6.39%
file/html/longmeta
None
5.87%
file/html/badmeta
None
4.86%
file/html/longtitle
None
3.29%
url/mail/exception
Exception while verifying email address
1.92%
file/html/metascheme
None
1.40%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
21.83%
file/html/unknownentity
Unknown entity name
21.02%
file/html/badvalue
Invalid attribute value
18.38%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
16.40%
file/html/badattr
Invalid attribute name
10.17%
file/html/closingunopened
A redundant close tag was found
5.24%
file/html/missingclose
An element is missing the required close tag
3.32%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.69%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.46%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.39%