March 2008/Retail



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INDEX Facts

  • Completed date:

    04 Mar 2008

  • Total URLs tested:

    115,663

  • Total tests run:

    37,599,601

  • Total number of PDF's:

    351

  • URLs failing functional tests:

    5.95%

  • Pages failing code standards:

    89.63%

  • Pages missing a title:

    1.81%

  • Pages failing accessibility level A:

    48.41%

  • Pages failing accessibility level AA:

    99.64%

  • Poorest code quality:

    Maplin Electronics (http://www.maplin.co.uk/) - 304,989 failures

  • Fastest average response time:

    Halfords (http://www.halfords.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Clinton Cards100.007.20
Tesco Direct100.000.79
Vision Express100.000.78
Adams100.000.00
Apple iTunes100.000.00
Argos100.000.00
Co-Op100.000.00
H Samuel100.000.00
Jessops99.222.33
DFS99.220.00
Holland &​ Barrett99.220.00
Robert Dyas99.220.00
Comet UK99.210.00
D &​ A (glasses)99.200.00
Morrisons98.430.00
Jones98.400.00
Toys R Us97.600.00
B&​Q96.903.10
Oddbins96.900.00
O296.800.80
Sainsbury96.800.00
M&​Co at Mackays (Scotl​and)96.060.00
Ted Baker96.000.00
T-Mobile95.311.56
Maplin Electronics95.280.00
Wickes95.280.00
Next95.240.00
Lakeland93.600.00
British Home Stores93.020.00
Marks &​ Spencer90.400.00
Fenwick88.460.00
Specsavers85.600.00
Habitat84.9210.32
Virgin Retail81.890.00
Borders81.402.33
HMV79.200.00
QVCUK.com79.200.00
Firebox78.400.00
Ebuyer77.600.00
J D Sports75.780.00
Harvey Nichols74.600.00
Debenhams74.400.00
Waitrose67.460.00
Majestic Wine66.140.00
Land of Leather64.860.00
Harrods63.490.00
Halfords62.400.00
Focus61.240.00
Thresher58.930.00
Waterstones58.270.00
Homebase55.560.00
Littlewoods52.000.00
Game50.000.00
Blacks47.660.00
Disney47.240.00
Phones 4u46.460.00
Ikea45.600.00
Dell EMEA41.730.00
John Lewis Stores38.580.00
Asda38.460.00
Freemans32.004.00
Early Learning Centr​e28.000.00
House of Fraser26.560.00
Mothercare26.560.00
Superdrug18.110.00
Bargain Booze15.870.00
Republic15.200.00
Matalan13.390.00
Currys12.000.00
Packard Bell UK9.450.00
JJB Sports6.980.00
P C World6.200.00
Orange4.800.00
E Bay3.970.00
Staples2.400.00
Hamleys2.360.00
SCS2.360.00
Carphone Warehouse1.600.00
Vodafone1.600.00
Anne Summers1.590.79
Dixons1.560.00
N Brown Group plc0.960.00
Woolworths0.790.00
Top Shop0.780.00
Amazon UK0.000.00
Direct Specs0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
La Senza0.000.00
Laura Ashley0.000.00
Net a Porter0.000.00
Play.com0.000.00
Rosebys0.000.00
Thorntons0.000.00
W H Smith0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Figleaves
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • asos.com
  • Direct Specs
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • La Senza
  • Laura Ashley
  • Net a Porter
  • Play.com
  • Rosebys
  • Thorntons
  • W H Smith
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
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PDF testing

45.3% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
51.21%
file/url/badquery
None
30.09%
file/url/offtop
None
6.83%
url/fetch/notfound
File not found
4.55%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.04%
file/html/longtitle
None
0.90%
file/url/badfragment
None
0.72%
file/html/longmeta
None
0.55%
file/html/notitle
None
0.52%
file/html/badmeta
None
0.52%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
40.89%
file/html/badentity
Invalid character in entity
40.74%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.28%
file/html/badvalue
Invalid attribute value
4.23%
file/html/badattr
Invalid attribute name
3.18%
file/html/closingunopened
A redundant close tag was found
2.30%
file/html/missingclose
An element is missing the required close tag
1.80%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.33%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.49%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.37%