February 2008/Retail



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INDEX Facts

  • Completed date:

    05 Feb 2008

  • Total URLs tested:

    90,379

  • Total tests run:

    29,381,911

  • Total number of PDF's:

    336

  • URLs failing functional tests:

    5.98%

  • Pages failing code standards:

    90.59%

  • Pages missing a title:

    2.00%

  • Pages failing accessibility level A:

    50.58%

  • Pages failing accessibility level AA:

    99.40%

  • Poorest code quality:

    Republic (http://republic.co.uk/) - 307,053 failures

  • Fastest average response time:

    Habitat (http://www.habitat.net/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Habitat100.00100.00
Tesco Direct100.004.00
Adams100.000.00
Apple iTunes100.000.00
Argos100.000.00
H Samuel100.000.00
Jessops100.000.00
Morrisons100.000.00
Vision Express100.000.00
Harrods99.220.00
Holland &​ Barrett99.220.00
M&​Co at Mackays (Scotl​and)99.220.00
Robert Dyas99.220.00
Comet UK99.200.00
D &​ A (glasses)99.200.00
Oddbins96.900.00
British Home Stores96.880.00
Sainsbury96.830.00
Ted Baker96.830.00
O296.804.00
Toys R Us95.200.00
T-Mobile94.532.34
Wickes93.700.00
Lakeland93.020.00
QVCUK.com92.060.00
B&​Q91.478.53
Clinton Cards90.4810.32
Fenwick88.460.00
Debenhams84.000.00
Co-Op83.720.00
Marks &​ Spencer83.200.00
Specsavers83.200.00
Majestic Wine82.170.00
Virgin Retail81.890.00
HMV80.000.00
Next76.980.00
Firebox74.400.00
Waterstones73.600.00
J D Sports73.230.00
Borders72.874.65
Blacks71.880.00
Laura Ashley69.770.00
Focus68.800.00
DFS67.190.00
John Lewis Stores66.400.00
Waitrose65.080.00
Land of Leather64.860.00
Homebase62.400.00
Thresher59.650.00
Harvey Nichols56.800.00
Disney52.800.00
Halfords49.600.00
Littlewoods47.240.00
Dell EMEA45.240.00
Ikea39.200.00
Asda38.460.00
Game38.100.00
House of Fraser36.220.00
Mothercare34.130.00
Freemans31.753.97
Early Learning Centr​e25.600.00
Phones 4u22.660.00
Matalan17.460.00
Bargain Booze16.800.00
Superdrug15.500.00
Republic13.490.00
Orange12.000.00
Currys11.810.00
Packard Bell UK11.200.00
Anne Summers8.008.00
JJB Sports7.810.00
E Bay5.470.00
P C World5.470.00
Maplin Electronics2.400.00
Staples2.400.00
Vodafone2.400.00
SCS2.380.00
Carphone Warehouse1.600.00
N Brown Group plc0.960.00
Thorntons0.800.00
Top Shop0.800.00
Dixons0.780.00
Hamleys0.780.00
Amazon UK0.000.00
Direct Specs0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
Jones0.000.00
La Senza0.000.00
Net a Porter0.000.00
Play.com0.000.00
Rosebys0.000.00
W H Smith0.000.00
Woolworths0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Tesco Direct
  • Figleaves
  • Furniture Village
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • asos.com
  • Direct Specs
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • Jones
  • La Senza
  • Net a Porter
  • Play.com
  • Rosebys
  • W H Smith
  • Woolworths
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
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PDF testing

47.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
47.37%
file/url/badpath
None
33.50%
file/url/offtop
None
8.51%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.67%
file/url/badfragment
None
1.30%
url/fetch/connref
Connection refused by server
1.16%
url/fetch/notfound
File not found
0.93%
file/html/badmeta
None
0.83%
file/html/longtitle
None
0.68%
file/html/notitle
None
0.65%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
43.31%
file/html/badentity
Invalid character in entity
43.25%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.73%
file/html/badvalue
Invalid attribute value
3.37%
file/html/badattr
Invalid attribute name
3.20%
file/html/closingunopened
A redundant close tag was found
1.06%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.57%
file/html/missingclose
An element is missing the required close tag
0.56%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.32%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.29%