December 2007/Retail



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INDEX Facts

  • Completed date:

    04 Dec 2007

  • Total URLs tested:

    108,826

  • Total tests run:

    35,377,290

  • Total number of PDF's:

    340

  • URLs failing functional tests:

    5.12%

  • Pages failing code standards:

    88.79%

  • Pages missing a title:

    1.75%

  • Pages failing accessibility level A:

    49.81%

  • Pages failing accessibility level AA:

    99.52%

  • Poorest code quality:

    Maplin Electronics (http://www.maplin.co.uk/) - 289,498 failures

  • Fastest average response time:

    Bargain Booze (http://www.bargainbooze.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Habitat100.00100.00
Tesco Direct100.000.79
Adams100.000.00
Apple iTunes100.000.00
Argos100.000.00
H Samuel100.000.00
Holland &​ Barrett99.220.00
Jessops99.220.00
Robert Dyas99.220.00
O299.203.20
D &​ A (glasses)99.200.00
Top Shop99.200.00
Harrods98.450.00
Oddbins98.450.00
T-Mobile98.410.00
Comet UK98.400.00
British Home Stores97.670.00
Wickes96.090.00
Morrisons96.030.00
M&​Co at Mackays (Scotl​and)95.350.00
Lakeland94.490.00
Vision Express94.440.00
Marks &​ Spencer93.650.00
Sainsbury92.910.00
B&​Q92.257.75
Toys R Us91.410.00
Majestic Wine91.340.00
Clinton Cards90.488.73
Fenwick88.460.00
Specsavers86.400.00
Maplin Electronics80.800.00
Co-Op80.310.00
HMV79.690.00
Next78.740.79
John Lewis Stores77.600.00
J D Sports75.970.00
Borders74.428.53
Virgin Retail71.880.00
Laura Ashley71.650.00
Firebox70.400.00
Blacks70.310.00
QVCUK.com68.750.00
Focus68.220.00
DFS66.930.00
Debenhams65.600.00
Halfords65.080.00
Thresher62.300.00
Bargain Booze61.540.00
Waterstones61.110.00
Land of Leather61.000.00
Waitrose56.000.00
W H Smith55.120.00
Littlewoods50.000.00
Homebase47.620.00
Harvey Nichols47.240.00
House of Fraser45.740.00
Ikea40.800.00
Asda34.780.00
Game33.070.00
Mothercare32.540.00
Disney32.280.00
Dell EMEA30.160.00
Early Learning Centr​e25.780.00
Republic19.470.00
Orange14.290.00
Freemans13.604.00
Superdrug12.700.00
Matalan10.400.00
Packard Bell UK10.240.00
Phones 4u8.530.00
Currys7.140.00
E Bay5.560.00
JJB Sports3.940.00
Hamleys3.170.00
SCS2.380.00
Vodafone2.380.00
Carphone Warehouse1.590.00
N Brown Group plc0.960.00
Staples0.790.00
Amazon UK0.000.00
Anne Summers0.000.00
Direct Specs0.000.00
Dixons0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Goldsmiths0.000.00
Jones0.000.00
La Senza0.000.00
Net a Porter0.000.00
P C World0.000.00
Play.com0.000.00
Rosebys0.000.00
Thorntons0.000.00
Woolworths0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Tesco Direct
  • Direct Specs
  • House of Fraser
  • Top Shop
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • Anne Summers
  • asos.com
  • Direct Specs
  • Dixons
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • Goldsmiths
  • Jones
  • La Senza
  • Net a Porter
  • P C World
  • Play.com
  • Rosebys
  • Thorntons
  • Woolworths
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
  • Pets at Home
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PDF testing

32.9% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
41.00%
file/url/badquery
None
38.78%
url/fetch/badcookie
Web server attempted to set invalid cookie
4.53%
file/url/offtop
None
4.47%
url/fetch/notfound
File not found
4.30%
file/url/badfragment
None
1.53%
file/html/longtitle
None
1.21%
file/html/badmeta
None
1.01%
file/html/notitle
None
0.80%
file/html/longmeta
None
0.79%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/unknownentity
Unknown entity name
40.40%
file/html/badentity
Invalid character in entity
40.07%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.92%
file/html/badvalue
Invalid attribute value
4.37%
file/html/badattr
Invalid attribute name
3.04%
file/html/closingunopened
A redundant close tag was found
2.44%
file/html/missingclose
An element is missing the required close tag
1.98%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.42%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.63%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.35%