November 2007/Retail



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INDEX Facts

  • Completed date:

    05 Nov 2007

  • Total URLs tested:

    89,378

  • Total tests run:

    29,053,310

  • Total number of PDF's:

    210

  • URLs failing functional tests:

    6.51%

  • Pages failing code standards:

    89.62%

  • Pages missing a title:

    2.45%

  • Pages failing accessibility level A:

    50.14%

  • Pages failing accessibility level AA:

    99.52%

  • Poorest code quality:

    Endless.com (http://www.endless.com/) - 151,551 failures

  • Fastest average response time:

    Bargain Booze (http://www.bargainbooze.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Habitat100.00100.00
Tesco Direct100.000.79
Adams100.000.00
Apple iTunes100.000.00
Fenwick100.000.00
H Samuel100.000.00
Harrods99.220.00
Holland &​ Barrett99.220.00
Jessops99.220.00
Robert Dyas99.210.00
SCS99.210.00
O299.201.60
Argos99.200.00
D &​ A (glasses)99.200.00
DFS99.200.00
Top Shop99.200.00
British Home Stores98.440.00
Comet UK97.620.00
T-Mobile96.031.59
Morrisons96.000.00
Wickes95.310.00
M&​Co at Mackays (Scotl​and)94.530.00
Sainsbury93.650.00
Superdrug92.970.00
Vision Express92.060.00
Toys R Us91.470.00
Marks &​ Spencer91.270.00
Clinton Cards89.608.00
Specsavers84.920.00
Next84.000.00
Co-Op83.720.00
HMV83.460.00
John Lewis Stores83.330.00
B&​Q81.750.00
QVCUK.com81.250.00
Laura Ashley79.690.00
Majestic Wine78.120.00
Virgin Retail76.980.00
Focus74.420.00
Harvey Nichols69.600.00
Waterstones68.800.00
Bargain Booze66.670.00
Debenhams65.600.00
Firebox64.000.00
Halfords61.900.00
Homebase61.900.00
Waitrose61.420.00
W H Smith60.940.00
Land of Leather60.610.00
Thresher60.000.00
Borders57.0316.41
Littlewoods56.000.00
Blacks52.380.00
Lakeland48.030.00
Early Learning Centr​e36.800.00
Ikea35.710.00
Mothercare32.280.00
Dell EMEA30.710.00
Asda30.430.00
Disney28.800.00
Staples22.220.00
Orange21.600.00
Game16.670.00
Currys14.730.00
Republic14.630.00
Freemans14.404.00
Packard Bell UK10.320.00
Matalan7.200.00
E Bay7.140.79
Oddbins5.430.00
Vodafone2.400.00
Hamleys1.550.00
N Brown Group plc0.950.00
Carphone Warehouse0.800.00
Goldsmiths0.780.00
Phones 4u0.780.00
Amazon UK0.000.00
Anne Summers0.000.00
Direct Specs0.000.00
Dixons0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
House of Fraser0.000.00
J D Sports0.000.00
JJB Sports0.000.00
Jones0.000.00
La Senza0.000.00
Maplin Electronics0.000.00
Net a Porter0.000.00
P C World0.000.00
Play.com0.000.00
Rosebys0.000.00
Thorntons0.000.00
Woolworths0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Tesco Direct
  • Direct Specs
  • House of Fraser
  • M&Co at Mackays (Scotland)
  • Top Shop
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • Anne Summers
  • asos.com
  • Direct Specs
  • Dixons
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • House of Fraser
  • J D Sports
  • JJB Sports
  • Jones
  • La Senza
  • Maplin Electronics
  • Net a Porter
  • P C World
  • Play.com
  • Rosebys
  • Thorntons
  • Woolworths
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boots
  • Gap
  • Pets at Home
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PDF testing

51.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
40.19%
file/url/badpath
None
37.45%
url/fetch/unknownstatus
Unknown status code received from web server
6.08%
file/url/offtop
None
4.78%
url/fetch/badcookie
Web server attempted to set invalid cookie
4.41%
file/url/badfragment
None
1.14%
file/html/longtitle
None
1.11%
file/html/notitle
None
1.08%
file/html/badmeta
None
0.93%
file/html/longmeta
None
0.80%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
43.86%
file/html/unknownentity
Unknown entity name
40.87%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.80%
file/html/badvalue
Invalid attribute value
3.38%
file/html/badattr
Invalid attribute name
3.16%
file/html/closingunopened
A redundant close tag was found
1.27%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.87%
file/html/missingclose
An element is missing the required close tag
0.69%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.35%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.34%