October 2007/Retail



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INDEX Facts

  • Completed date:

    05 Oct 2007

  • Total URLs tested:

    103,373

  • Total tests run:

    33,602,569

  • Total number of PDF's:

    244

  • URLs failing functional tests:

    7.87%

  • Pages failing code standards:

    88.64%

  • Pages missing a title:

    2.81%

  • Pages failing accessibility level A:

    52.64%

  • Pages failing accessibility level AA:

    99.64%

  • Poorest code quality:

    Boots (http://www.boots.com/) - 279,143 failures

  • Fastest average response time:

    Habitat (http://www.habitat.net/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Habitat100.00100.00
Adams100.000.00
Apple iTunes100.000.00
Fenwick100.000.00
H Samuel100.000.00
Majestic Wine100.000.00
DFS99.220.00
Robert Dyas99.220.00
SCS99.220.00
O299.212.38
Jessops99.212.36
Argos99.210.00
Debenhams99.210.00
D &​ A (glasses)99.200.00
Wickes97.660.00
British Home Stores96.880.00
T-Mobile96.830.79
Comet UK96.830.00
QVCUK.com96.830.00
Top Shop96.802.40
Morrisons96.060.00
Sainsbury96.030.00
Halfords95.240.00
B&​Q93.800.00
Superdrug93.800.00
Tesco Direct93.650.79
Vision Express93.600.00
Waitrose92.060.00
Toys R Us91.340.00
Marks &​ Spencer90.480.00
John Lewis Stores85.600.00
Specsavers85.040.00
Co-Op83.460.00
Virgin Retail81.890.00
Next77.170.00
HMV76.980.00
Holland &​ Barrett75.590.00
Lakeland75.400.00
Pets at Home72.870.00
Blacks70.540.00
Focus66.670.00
Homebase64.800.00
Land of Leather62.860.00
Waterstones61.600.00
Bargain Booze61.540.00
Littlewoods61.110.00
Harvey Nichols57.600.00
Thresher56.820.00
W H Smith56.590.00
Borders50.396.98
Firebox46.400.00
Mothercare43.310.00
House of Fraser40.480.00
Orange34.400.00
Asda31.820.00
Phones 4u31.750.00
Ikea30.400.00
Early Learning Centr​e29.130.00
Disney28.350.00
Matalan26.980.00
Dell EMEA18.400.00
Currys15.080.79
Packard Bell UK11.500.00
Clinton Cards11.020.00
Harrods9.525.56
Maplin Electronics8.000.00
Republic6.980.00
E Bay6.250.00
Freemans4.690.78
Dixons4.650.00
Goldsmiths4.000.00
Boots3.940.00
Carphone Warehouse3.200.00
La Senza3.200.00
Vodafone2.380.00
Oddbins2.330.00
Hamleys1.560.00
N Brown Group plc0.960.00
Game0.800.00
M&​Co at Mackays (Scotl​and)0.790.00
Woolworths0.790.00
P C World0.780.00
Amazon UK0.000.00
Anne Summers0.000.00
Direct Specs0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
J D Sports0.000.00
JJB Sports0.000.00
Jones0.000.00
Laura Ashley0.000.00
Net a Porter0.000.00
Play.com0.000.00
Rosebys0.000.00
Staples0.000.00
Thorntons0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Direct Specs
  • M&Co at Mackays (Scotland)
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • Anne Summers
  • asos.com
  • Direct Specs
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • J D Sports
  • JJB Sports
  • Jones
  • Laura Ashley
  • Net a Porter
  • Play.com
  • Rosebys
  • Staples
  • Thorntons
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
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PDF testing

46.3% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
43.74%
file/url/badpath
None
30.56%
url/fetch/notfound
File not found
11.73%
file/url/offtop
None
4.27%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.59%
file/html/badmeta
None
1.34%
file/html/notitle
None
1.03%
file/url/badfragment
None
0.72%
file/html/longtitle
None
0.71%
file/html/longmeta
None
0.65%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
42.06%
file/html/unknownentity
Unknown entity name
38.48%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.83%
file/html/badvalue
Invalid attribute value
4.53%
file/html/closingunopened
A redundant close tag was found
2.73%
file/html/badattr
Invalid attribute name
2.61%
file/html/missingclose
An element is missing the required close tag
1.71%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.53%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.94%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.27%