September 2007/Retail



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INDEX Facts

  • Completed date:

    04 Sep 2007

  • Total URLs tested:

    107,275

  • Total tests run:

    34,869,393

  • Total number of PDF's:

    193

  • URLs failing functional tests:

    5.76%

  • Pages failing code standards:

    91.06%

  • Pages missing a title:

    2.63%

  • Pages failing accessibility level A:

    55.42%

  • Pages failing accessibility level AA:

    99.75%

  • Poorest code quality:

    Amazon UK (http://www.amazon.co.uk/) - 160,664 failures

  • Fastest average response time:

    Carphone Warehouse (http://www.carphonewarehouse.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Tesco Direct100.002.40
O2100.002.38
Adams100.000.00
Fenwick100.000.00
H Samuel100.000.00
Majestic Wine100.000.00
SCS100.000.00
Top Shop100.000.00
Jessops99.220.78
D &​ A (glasses)99.210.00
Robert Dyas98.450.00
Holland &​ Barrett98.440.00
Wickes98.430.00
Morrisons98.410.00
Comet UK97.640.00
Debenhams96.030.00
Sainsbury96.000.00
Toys R Us95.200.00
Superdrug94.530.00
B&​Q94.440.00
Vision Express93.800.00
QVCUK.com93.700.00
T-Mobile93.700.00
British Home Stores93.650.00
Apple iTunes90.480.00
John Lewis Stores88.800.00
Marks &​ Spencer86.510.00
Specsavers85.040.00
Co-Op84.130.00
HMV84.000.00
Next80.800.00
Virgin Retail80.620.00
Harvey Nichols72.800.00
Pets at Home71.320.00
Orange69.050.00
Borders66.4112.50
Land of Leather64.220.00
Waterstones62.400.00
Bargain Booze61.540.00
Homebase61.110.00
W H Smith59.200.00
Thresher59.180.00
Halfords58.400.00
Waitrose57.940.00
Mothercare51.180.00
Lakeland51.160.00
Blacks48.840.00
Littlewoods44.440.00
Dell EMEA40.800.00
Ikea40.800.00
Firebox40.000.00
Game36.000.00
Argos33.070.00
Asda31.820.00
Maplin Electronics26.980.00
Disney23.440.00
Clinton Cards18.900.00
Matalan16.410.00
Currys14.060.00
Packard Bell UK10.170.00
House of Fraser9.600.00
DFS8.730.00
Freemans7.943.97
Early Learning Centr​e7.030.00
E Bay6.350.00
Boots4.760.00
Dixons4.650.00
Goldsmiths4.650.00
Focus3.940.00
Vodafone3.940.00
Oddbins3.880.00
Harrods3.121.56
N Brown Group plc0.960.00
Carphone Warehouse0.800.00
Anne Summers0.790.00
Laura Ashley0.790.00
Amazon UK0.000.00
Direct Specs0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
Hamleys0.000.00
J D Sports0.000.00
JJB Sports0.000.00
Jones0.000.00
La Senza0.000.00
M&​Co at Mackays (Scotl​and)0.000.00
Net a Porter0.000.00
P C World0.000.00
Phones 4u0.000.00
Play.com0.000.00
Rosebys0.000.00
Staples0.000.00
Thorntons0.000.00
Woolworths0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Tesco Direct
  • Direct Specs
  • JJB Sports
  • M&Co at Mackays (Scotland)
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • asos.com
  • Direct Specs
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • Hamleys
  • J D Sports
  • JJB Sports
  • Jones
  • La Senza
  • M&Co at Mackays (Scotland)
  • Net a Porter
  • P C World
  • Phones 4u
  • Play.com
  • Rosebys
  • Staples
  • Thorntons
  • Woolworths
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
  • Habitat
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PDF testing

49.2% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
46.19%
file/url/badquery
None
36.30%
url/fetch/notfound
File not found
5.56%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.23%
file/url/offtop
None
3.02%
file/url/badfragment
None
1.02%
file/html/longmeta
None
0.92%
file/html/badmeta
None
0.89%
file/html/notitle
None
0.87%
file/html/longtitle
None
0.54%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
43.11%
file/html/unknownentity
Unknown entity name
38.71%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.81%
file/html/badvalue
Invalid attribute value
3.76%
file/html/badattr
Invalid attribute name
3.58%
file/html/closingunopened
A redundant close tag was found
2.33%
file/html/missingclose
An element is missing the required close tag
1.41%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.04%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.49%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.30%