August 2007/Retail



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INDEX Facts

  • Completed date:

    06 Aug 2007

  • Total URLs tested:

    93,910

  • Total tests run:

    30,528,992

  • Total number of PDF's:

    317

  • URLs failing functional tests:

    5.68%

  • Pages failing code standards:

    90.61%

  • Pages missing a title:

    2.63%

  • Pages failing accessibility level A:

    55.86%

  • Pages failing accessibility level AA:

    99.53%

  • Poorest code quality:

    Amazon UK (http://www.amazon.co.uk/) - 150,564 failures

  • Fastest average response time:

    Bargain Booze (http://www.bargainbooze.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Jessops100.000.78
Tesco Direct100.000.78
Adams100.000.00
Fenwick100.000.00
H Samuel100.000.00
Majestic Wine100.000.00
O2100.000.00
SCS100.000.00
Robert Dyas99.220.00
Top Shop99.212.38
D &​ A (glasses)99.2012.80
Holland &​ Barrett98.440.00
Morrisons98.080.00
Debenhams97.600.00
Wickes96.120.00
Sainsbury96.000.00
Superdrug95.310.00
Toys R Us95.200.00
T-Mobile94.400.80
Vision Express93.650.00
Apple iTunes91.940.00
British Home Stores89.760.00
Co-Op89.060.00
Marks &​ Spencer88.190.00
Comet UK88.100.00
Next84.000.00
Orange82.540.00
Specsavers82.540.00
HMV82.170.00
Virgin Retail82.030.00
B&​Q80.620.00
John Lewis Stores79.070.00
Blacks73.440.00
Halfords72.800.00
Pets at Home72.090.00
Harvey Nichols72.000.00
Lakeland67.440.00
Littlewoods64.000.00
Bargain Booze61.540.00
Land of Leather61.390.00
Homebase60.000.00
Waterstones59.200.00
Thresher59.180.00
Borders58.9113.95
W H Smith57.360.00
Firebox48.800.00
Ikea48.410.00
Argos41.730.00
QVCUK.com40.480.00
Dell EMEA36.800.00
Asda34.780.00
Mothercare33.860.00
Game29.130.00
Disney28.000.00
Matalan26.360.00
Early Learning Centr​e24.030.00
Maplin Electronics23.810.00
Clinton Cards20.160.00
Packard Bell UK10.920.00
Freemans10.404.00
House of Fraser10.400.00
Currys10.160.00
JJB Sports8.660.00
DFS7.757.75
Waitrose7.140.00
E Bay6.350.00
Boots4.800.00
Oddbins3.910.00
Goldsmiths3.880.00
Focus2.340.00
Anne Summers1.600.00
Carphone Warehouse1.600.00
Vodafone1.570.00
Harrods1.550.00
N Brown Group plc0.960.00
Hamleys0.790.00
Laura Ashley0.790.00
Phones 4u0.780.00
Amazon UK0.000.00
Direct Specs0.000.00
Dixons0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
J D Sports0.000.00
Jones0.000.00
La Senza0.000.00
M&​Co at Mackays (Scotl​and)0.000.00
Net a Porter0.000.00
P C World0.000.00
Play.com0.000.00
Rosebys0.000.00
Staples0.000.00
Thorntons0.000.00
Woolworths0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • DFS
  • Direct Specs
  • JJB Sports
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • asos.com
  • Direct Specs
  • Dixons
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • J D Sports
  • Jones
  • La Senza
  • M&Co at Mackays (Scotland)
  • Net a Porter
  • P C World
  • Play.com
  • Rosebys
  • Staples
  • Thorntons
  • Woolworths
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Gap
  • Habitat
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PDF testing

35.0% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
53.83%
file/url/badpath
None
28.42%
file/url/offtop
None
4.11%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.73%
url/fetch/notfound
File not found
3.52%
file/html/badmeta
None
1.06%
file/url/badfragment
None
1.03%
file/html/longmeta
None
1.02%
file/html/notitle
None
0.98%
url/fetch/noaddr
Host not found in DNS
0.65%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
41.08%
file/html/unknownentity
Unknown entity name
36.63%
file/html/badvalue
Invalid attribute value
5.68%
file/html/badattr
Invalid attribute name
5.60%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
5.00%
file/html/closingunopened
A redundant close tag was found
2.07%
file/html/missingclose
An element is missing the required close tag
1.26%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.25%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.60%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.37%