July 2007/Retail



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INDEX Facts

  • Completed date:

    04 Jul 2007

  • Total URLs tested:

    103,174

  • Total tests run:

    33,538,414

  • Total number of PDF's:

    264

  • URLs failing functional tests:

    6.19%

  • Pages failing code standards:

    90.30%

  • Pages missing a title:

    2.97%

  • Pages failing accessibility level A:

    56.73%

  • Pages failing accessibility level AA:

    99.49%

  • Poorest code quality:

    Boots (http://www.boots.com/) - 111,782 failures

  • Fastest average response time:

    Bargain Booze (http://www.bargainbooze.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Tesco Direct100.002.40
Fenwick100.000.00
H Samuel100.000.00
Majestic Wine100.000.00
O2100.000.00
Robert Dyas100.000.00
SCS100.000.00
Top Shop100.000.00
D &​ A (glasses)99.2013.60
Jessops99.200.80
Holland &​ Barrett97.670.00
Wickes95.240.00
Superdrug94.530.00
Marks &​ Spencer94.490.00
QVCUK.com93.750.00
Vision Express93.650.00
T-Mobile92.000.80
Apple iTunes91.670.00
B&​Q90.700.00
Comet UK90.550.00
Toys R Us90.480.00
Sainsbury89.680.79
British Home Stores89.150.00
Co-Op89.150.00
Orange82.680.00
Specsavers82.540.00
HMV82.400.00
Next80.000.00
Morrisons77.780.00
John Lewis Stores71.880.00
Lakeland70.540.00
Pets at Home70.310.00
Matalan68.990.00
Thresher67.390.00
Bargain Booze66.670.00
Dell EMEA65.870.00
Waterstones63.780.00
Homebase63.490.00
Blacks62.790.78
Land of Leather62.140.00
Firebox57.600.00
Halfords55.560.00
Borders55.0413.18
Harvey Nichols52.800.00
W H Smith51.180.00
Argos48.030.00
Game48.030.00
Littlewoods43.200.00
Maplin Electronics40.000.00
Ikea38.400.00
Mothercare37.300.00
Asda34.780.00
Disney23.440.00
Clinton Cards19.050.00
Currys17.050.78
Focus14.960.00
Waitrose11.200.00
House of Fraser10.320.00
Packard Bell UK9.520.00
JJB Sports8.530.00
Freemans8.004.00
E Bay7.870.00
Early Learning Centr​e7.810.00
DFS6.208.53
Boots4.760.00
Vodafone3.940.00
Goldsmiths3.880.00
Oddbins3.100.00
La Senza1.600.00
Harrods1.560.00
N Brown Group plc0.960.00
Carphone Warehouse0.800.00
Phones 4u0.800.00
P C World0.790.00
Woolworths0.790.00
Dixons0.780.00
Hamleys0.780.00
Amazon UK0.000.00
Anne Summers0.000.00
Direct Specs0.000.00
Ebuyer0.000.00
Endless.com0.000.00
Figleaves0.000.00
Furniture Village0.000.00
J D Sports0.000.00
Jones0.000.00
Laura Ashley0.000.00
M&​Co at Mackays (Scotl​and)0.000.00
Net a Porter0.000.00
Play.com0.000.00
Rosebys0.000.00
Staples0.000.00
Thorntons0.000.00
Virgin Retail0.000.00
asos.com0.000.00
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Error free sites

The following sites scored full marks for Function.

  • DFS
  • Direct Specs
  • JJB Sports
  • Majestic Wine
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Amazon UK
  • Anne Summers
  • asos.com
  • Direct Specs
  • Ebuyer
  • Endless.com
  • Figleaves
  • Furniture Village
  • J D Sports
  • Jones
  • Laura Ashley
  • M&Co at Mackays (Scotland)
  • Net a Porter
  • Play.com
  • Rosebys
  • Staples
  • Thorntons
  • Virgin Retail
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • adams.co.uk
  • Debenhams
  • Gap
  • Habitat
  • Screwfix
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PDF testing

40.1% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/url/badpath
None
52.09%
file/url/badquery
None
32.17%
url/fetch/notfound
File not found
5.52%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.09%
url/fetch/unknownstatus
Unknown status code received from web server
2.36%
file/html/badmeta
None
1.16%
file/html/notitle
None
0.94%
file/html/longtitle
None
0.57%
file/html/longmeta
None
0.52%
file/url/offtop
None
0.44%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
38.32%
file/html/unknownentity
Unknown entity name
35.36%
file/html/badvalue
Invalid attribute value
6.70%
file/html/closingunopened
A redundant close tag was found
4.39%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
3.92%
file/html/badattr
Invalid attribute name
3.86%
file/html/missingclose
An element is missing the required close tag
3.75%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
2.83%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.30%
file/html/unknowntag
A start or end tag was found which was unrecognised
0.25%