2020 Q4/Global Top 250 Retailers



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INDEX Facts

  • Completed date:

    04 Oct 2020

  • Total URLs tested:

    655,761

  • Total tests run:

    213,140,395

  • Total number of PDF's:

    695

  • URLs failing functional tests:

    3.90%

  • Pages failing code standards:

    90.28%

  • Pages missing a title:

    4.36%

  • Pages failing accessibility level A:

    98.78%

  • Pages failing accessibility level AA:

    59.62%

  • Poorest code quality:

    BJ's Wholesale Club (http://www.bjs.com/) - 274,912 failures

  • Fastest average response time:

    Groupe Adeo (https://www.bricoman.fr/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Groupe Adeo 0.04 61.34
dm-drogerie markt 0.04 494.82
Aldi 0.04 82.95
John Lewis Partnersh​ip Plc 0.05 301.32
Lagardere Services A​sia Pacific 0.05 68.31
Centres Distributeur​s E. Leclerc 0.05 305.20
Associated British F​oods plc/​Primark 0.06 132.43
Alliance Boots 0.06 72.03
Massmart Holdings 0.07 53.13
J Sainsbury Plc 0.07 276.93
Gruppo Pam SPA 0.07 490.96
The TJX Companies 0.07 299.37
Shoprite Holdings S.​ Africa 0.07 466.98
Blokker Holding 0.07 89.87
Otto Group 0.08 286.20
Migros Turk 0.09 157.54
Iceland Foods Group ​Ltd 0.09 112.46
Deichmann Group 0.09 662.88
Dillard's 0.09 118.44
Koninklijke Ahold N.​V 0.09 4916.14
Ets Franz Colruyt S.​A. 0.10 1392.96
Amazon.com 0.10 291.77
Next 0.10 565.90
Laviva 0.11 1222.55
GameStop 0.11 456.32
C&​A Europe 0.11 831.34
LVMH 0.11 1192.73
PPR S.A. 0.11 2869.27
Metro Group DE 0.12 282.18
Reitangruppen AS 0.12 1602.69
CVS Caremark 0.12 899.87
Organizacion Soriana​ 0.13 126.59
Pick ‘n Pay Stores 0.13 242.16
Iper la Grande 0.13 1670.20
The IKEA Group 0.13 1425.78
Bauhaus 0.13 195.00
NorgesGruppen 0.14 815.24
SPAR Österreich 0.14 271.69
The Sherwin-Williams​ Company 0.14 199.88
Spar Group 0.14 123.12
Carrefour S.A. 0.14 724.43
Dansk Supermarked A/​S 0.14 1988.38
Groupe Auchan SA 0.15 139.96
Apple 0.15 2394.40
B&​Q 0.15 252.93
FDB (Coop Danmark AS​) 0.15 62.66
Esselunga S.p.A. 0.15 576.44
Conad Consorzio Nazi​onale 0.16 1183.28
Casino Guichard-Perr​achon S.A. 0.16 882.14
KF Gruppen 0.17 530.58
Dell 0.17 83.43
Dirk Rossmann 0.17 279.67
Edeka Zentrale 0.18 544.02
Apoteket AB 0.18 172.25
Target 0.18 266.92
Globus Holding 0.18 404.20
BJ's Wholesale Club​ 0.18 50.06
Wawa 0.19 333.46
Migros Genossenschaf​ts Bund 0.19 139.93
British Home Stores 0.19 217.49
Kesko 0.19 593.25
Fast Retailing 0.20 1387.00
Norma Lebensmittelfi​lialbetrieb 0.20 406.06
Marks &​ Spencer 0.20 118.43
Poslovni system Merc​ator 0.20 1706.03
Coop Group Switzerla​nd 0.20 192.64
Wegmans Food Markets​ 0.22 790.27
Bic Camera Inc. 0.22 339.70
Eldorado LLC 0.23 179.21
DSG International 0.24 231.35
Systembolaget 0.24 299.03
Maxima Grupe 0.24 625.94
Winn Dixie Stores 0.24 343.20
BIM (Birlesik Magaza​lar A.S.) 0.24 57.66
FEMSA Comercio 0.24 700.26
Seven &​ I Holdings 0.25 475.52
S Group 0.25 348.51
Walgreen 0.25 132.00
Axfood 0.26 279.53
Ross Stores 0.27 260.26
Wal-Mart Stores 0.27 377.14
Beisia Group 0.28 405.57
Neiman Marcus 0.29 189.30
CP All 0.31 512.34
Compagnie Financière​ Richemont SA 0.32 634.33
Barnes &​ Noble 0.33 92.99
Darty 0.33 381.61
Liverpool Mexico 0.33 1365.85
Burlington Coat Fact​ory Investments Hold​ings 0.33 1543.33
Loblaw Companies Lim​ited 0.34 1892.34
QuikTrip Corporation​ 0.34 317.59
X5 Retail Group N.V.​ 0.34 1523.66
Harris Teeter 0.34 298.45
Signet Jewelers 0.35 524.05
Dalian Dashang Group​ 0.35 193.00
K's Holdings Corpo​ration 0.36 157.68
East Japan Railway C​ompany 0.37 158.45
Michaels Stores 0.37 113.99
Dollar General Corpo​ration 0.38 255.12
Toys “R” Us 0.38 196.15
O'Reilly Automativ​e 0.38 218.61
Groupe Galeries Lafa​yette SA 0.39 630.96
Defense Commissary A​gency 0.39 301.90
Merkal Calzados 0.39 2222.14
Giant Eagle 0.39 1196.70
Metro 0.41 540.18
RaceTrac Petroleum 0.41 325.36
Daiei Inc 0.44 170.45
Lojas Americanas 0.46 561.48
Hy-Vee 0.48 444.19
OJSC Magnit 0.48 988.63
Systeme U Centrale N​ationale 0.49 355.83
DCM Japan Holdings 0.50 275.11
Izumi Co Ltd 0.52 303.33
Gome Home Appliance ​Group 0.52 195.60
Belk 0.52 82.58
Suning Appliance 0.53 324.02
Maruetsu Inc 0.55 246.89
Debenhams 0.56 219.23
Grupo Eroski 0.58 313.74
Shoppers Drug Mart 0.58 322.50
L Brands 0.59 75.25
Empire Company 0.60 280.47
S.A.C.I. Falabella 0.61 396.97
Celesio AG 0.64 533.86
Alimantation Couche-​Tard Inc. 0.65 517.93
Co-operative Group 0.69 815.72
Bailian (Brilliance)​ Group 0.70 235.71
Grupo Jerónimo Marti​ns 0.71 188.84
Stater Bros 0.83 196.47
Best Denki Co. Ltd. 0.83 209.83
Uny (Apita) 0.91 161.67
Don Quijote Co. Ltd.​ 0.92 118.79
Cencosud S.A. 0.96 333.64
Marui Group 0.98 325.73
Kojima 0.98 158.50
Yamada Denki 0.99 236.32
Heiwado 1.00 137.37
Hankyu Hanshin Depar​tment Stores INC. 1.00 254.61
Dairy Farm Internati​onal Holdings 1.02 127.95
Shimamura 1.02 204.43
AEON Company Limited​ 1.03 195.54
Shinsegae 1.03 118.77
J. Front Retailing 1.03 60.34
Izumiya Co Ltd 1.09 136.15
Valor Co Ltd 1.12 321.41
Takashimaya Company 1.13 256.22
Lotte Shopping 1.28 174.45
Edion Corporation 1.30 398.03
Lowe's Companies 1.37 363.38
Albertson's 1.41 193.28
Wesfarmers Limited 1.50 589.56
PetSmart 1.82 210.20
Big Lots 2.23 74.70
Organisation A AA
Cencosud S.A.38.5298.52
Co-operative Group35.2085.60
Izumiya Co Ltd11.1180.00
East Japan Railway C​ompany10.3788.89
Empire Company10.3722.22
Daiei Inc8.1585.93
BJ's Wholesale Club​6.7714.29
Walgreen6.67100.00
Amazon.com5.6016.00
BIM (Birlesik Magaza​lar A.S.)5.194.44
DCM Japan Holdings3.7096.30
Shoprite Holdings S.​ Africa3.7070.37
Uny (Apita)2.9662.22
Iper la Grande2.9629.63
K's Holdings Corpo​ration2.2297.04
X5 Retail Group N.V.​2.228.15
Ross Stores1.59100.00
S Group1.5796.85
Big Lots1.534.58
Shimamura1.4920.15
Axfood1.4894.81
Hankyu Hanshin Depar​tment Stores INC.1.4865.19
Belk1.485.19
SPAR Österreich1.485.19
C&​A Europe1.484.44
Esselunga S.p.A.1.484.44
Kesko1.484.44
Systeme U Centrale N​ationale1.482.96
Systembolaget0.7993.65
Dirk Rossmann0.792.36
Harris Teeter0.791.57
Best Denki Co. Ltd.0.790.79
Stater Bros0.78100.00
Toys “R” Us0.783.10
Darty0.756.77
RaceTrac Petroleum0.7499.26
Apoteket AB0.7498.52
L Brands0.7497.04
Heiwado0.7492.59
J. Front Retailing0.7483.70
Yamada Denki0.7446.67
AEON Company Limited​0.7413.33
Koninklijke Ahold N.​V0.7410.37
KF Gruppen0.748.89
Beisia Group0.747.41
NorgesGruppen0.742.96
Associated British F​oods plc/​Primark0.00100.00
Blokker Holding0.00100.00
CVS Caremark0.00100.00
Dansk Supermarked A/​S0.00100.00
Dollar General Corpo​ration0.00100.00
Groupe Adeo0.00100.00
Loblaw Companies Lim​ited0.00100.00
Suning Appliance0.00100.00
Wawa0.00100.00
dm-drogerie markt0.00100.00
Dillard's0.0099.21
British Home Stores0.0099.20
Gome Home Appliance ​Group0.0098.52
Laviva0.0098.41
J Sainsbury Plc0.0098.40
Gruppo Pam SPA0.0097.66
Giant Eagle0.0097.62
Ets Franz Colruyt S.​A.0.0096.80
Michaels Stores0.0096.80
Otto Group0.0096.80
Edion Corporation0.0096.30
PetSmart0.0096.00
Alimantation Couche-​Tard Inc.0.0095.93
Izumi Co Ltd0.0095.51
Apple0.0094.07
Wegmans Food Markets​0.0094.07
Migros Genossenschaf​ts Bund0.0092.48
Dairy Farm Internati​onal Holdings0.0091.67
Carrefour S.A.0.0091.20
Lotte Shopping0.0091.20
Winn Dixie Stores0.0090.37
Shinsegae0.0089.60
Kojima0.0088.89
Defense Commissary A​gency0.0085.93
Wesfarmers Limited0.0085.93
Grupo Eroski0.0075.56
Hy-Vee0.0073.60
Centres Distributeur​s E. Leclerc0.0067.41
Burlington Coat Fact​ory Investments Hold​ings0.0051.11
The Sherwin-Williams​ Company0.0041.60
Maruetsu Inc0.0041.48
Edeka Zentrale0.0041.04
Deichmann Group0.0036.09
Marui Group0.0032.59
FEMSA Comercio0.0026.77
The IKEA Group0.0025.93
Takashimaya Company0.0019.20
Bic Camera Inc.0.0018.40
Dell0.0016.00
Fast Retailing0.0014.81
John Lewis Partnersh​ip Plc0.0010.40
Don Quijote Co. Ltd.​0.0010.37
Coop Group Switzerla​nd0.008.89
Metro Group DE0.008.20
Valor Co Ltd0.008.15
Eldorado LLC0.007.20
Norma Lebensmittelfi​lialbetrieb0.006.72
B&​Q0.006.40
Wal-Mart Stores0.006.40
Grupo Jerónimo Marti​ns0.005.93
OJSC Magnit0.005.93
Metro0.005.43
Globus Holding0.004.58
Maxima Grupe0.004.44
O'Reilly Automativ​e0.003.94
Merkal Calzados0.003.77
Casino Guichard-Perr​achon S.A.0.003.70
Target0.003.20
Albertson's0.003.12
QuikTrip Corporation​0.002.36
Alliance Boots0.002.34
Spar Group0.002.34
Conad Consorzio Nazi​onale0.002.33
CP All0.001.60
Groupe Galeries Lafa​yette SA0.001.60
Seven &​ I Holdings0.001.60
Shoppers Drug Mart0.001.60
Lowe's Companies0.001.57
Poslovni system Merc​ator0.001.48
Bailian (Brilliance)​ Group0.000.80
Barnes &​ Noble0.000.80
Compagnie Financière​ Richemont SA0.000.80
Liverpool Mexico0.000.80
PPR S.A.0.000.80
S.A.C.I. Falabella0.000.80
Debenhams0.000.79
The TJX Companies0.000.79
Aldi0.000.00
Bauhaus0.000.00
Celesio AG0.000.00
DSG International0.000.00
Dalian Dashang Group​0.000.00
FDB (Coop Danmark AS​)0.000.00
GameStop0.000.00
Groupe Auchan SA0.000.00
Iceland Foods Group ​Ltd0.000.00
LVMH0.000.00
Lagardere Services A​sia Pacific0.000.00
Lojas Americanas0.000.00
Marks &​ Spencer0.000.00
Massmart Holdings0.000.00
Migros Turk0.000.00
Neiman Marcus0.000.00
Next0.000.00
Organizacion Soriana​0.000.00
Pick ‘n Pay Stores0.000.00
Reitangruppen AS0.000.00
Signet Jewelers0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Carrefour S.A.
  • Gruppo Pam SPA
  • dm-drogerie markt
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Lagardere Services Asia Pacific
  • Aldi
  • Lojas Americanas
  • Groupe Auchan SA
  • Bauhaus
  • Massmart Holdings
  • Dalian Dashang Group
  • Iceland Foods Group Ltd
  • Celesio AG
  • LVMH
  • Marks & Spencer
  • Migros Turk
  • Reitangruppen AS
  • Neiman Marcus
  • Next
  • Signet Jewelers
  • FDB (Coop Danmark AS)
  • DSG International
  • GameStop
  • Pick ‘n Pay Stores
  • Organizacion Soriana
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Isetan
  • RadioShack Corporation
  • President Chain Corporation
  • Great Atlantic and Pacific Tea Company
  • AS Watson & Company
  • Best Buy
  • Casey's General Stores
  • Controladora Comercial Mexicana S.A. de C.V.
  • Coop Italy
  • Dick's Sporting Goods
  • Dunnes Stores
  • Distribucion y Servicio D&S SA
  • Euroset Group
  • Delhaize Group
  • The Game Group
  • Hudson's Bay Company
  • Home Retail Group
  • HORNBACH-Baumarkt
  • ICA AB
  • J.C. Penney
  • Katz Group
  • Kwik Trip
  • Liberty Media LLC
  • Schwarz Unternehmens Treuhand
  • Life Corporation
  • SHV Holdings N.V. / Makro
  • MatsumotoKiyoshi
  • MenardU.S.
  • Mercadona, S.A.
  • OfficeMax
  • Golub Corporation/Price Chopper Supermarkets
  • Publix Super Markets
  • Raley's
  • RONA
  • Roundy's Supermarkets
  • Safeway
  • Fa. Anton Schlecker
  • Maxeda
  • Sheetz
  • Staples
  • SuperValu
  • The Tengelmann Group
  • The Pantry
  • Tokyu Corporation
  • Whole Foods Market
  • Williams-Sonoma
  • WinCo Foods
  • XXXLutz Group
  • Inditex S.A
  • WM Morrison
  • Joshin Denki Co Ltd
  • Advance Auto Parts
  • Nordstrom
  • Abercrombie & Fitch
  • AutoZone Inc.
  • Bed Bath and Beyond
  • The Bon-Ton Stores
  • Canadian Tire Corporation
  • Casas Bahia SA
  • Costco Wholesale
  • China Resources Enterprise
  • Decathlon United
  • Dollar Tree Stores
  • Douglas Holding
  • El Corte Inglés
  • Family Dollar Stores
  • Foot Locker
  • The Gap
  • H.E. Butt Grocery Company
  • H & M Hennes & Mauritz AB
  • The Home Depot
  • Intermarche
  • Jim Pattison Group
  • Kohl's Corporation
  • The Kroger Co
  • Macy's
  • Meijer
  • Office Depot
  • Pao de Acucar
  • Luxottica Group S.p.A.
  • Rite Aid Corporation
  • Save Mart Supermarkets
  • Sears Holdings
  • Army & Air Force Exchange Service
  • Sonae
  • Tesco plc
  • Woolworths Ltd
  • Yodobashi Camera
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PDF testing

11.0% of PDFs passed all our WCAG accessibility checks.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
35.74%
file/image/badtype
Image file has incorrect type
22.52%
url/fetch/noaddr
Host not found in DNS
15.12%
url/fetch/accessdenied
Access is denied
14.03%
url/fetch/errorstatus
Error status code received from web server
4.43%
url/fetch/badcookie
Web server attempted to set invalid cookie
3.14%
url/fetch/exception
Exception while downloading file
1.89%
url/fetch/timeout
Timeout downloading file
1.05%
url/fetch/unknownstatus
Unknown status code received from web server
0.63%
url/fetch/badscheme
URL scheme was unrecognised
0.37%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
39.62%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
19.13%
file/html/badvalue
Invalid attribute value
15.27%
file/html/unknowntag
A start or end tag was found which was unrecognised
6.82%
file/html/unknownid
Fragment identifier not found
4.86%
file/html/closingunopened
A redundant close tag was found
3.56%
file/html/missingclose
An element is missing the required close tag
2.57%
url/fetch/moved
A "301 Moved Permanently" response was received
2.15%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
1.66%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.05%