2020 Q3/American Airlines



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INDEX Facts

  • Completed date:

    04 Jul 2020

  • Total URLs tested:

    21,282

  • Total tests run:

    6,917,612

  • Total number of PDF's:

    37

  • URLs failing functional tests:

    7.18%

  • Pages failing code standards:

    94.18%

  • Pages missing a title:

    1.41%

  • Pages failing accessibility level A:

    99.47%

  • Pages failing accessibility level AA:

    53.40%

  • Poorest code quality:

    Air Canada (https://www.aircanada.com/) - 26,309 failures

  • Fastest average response time:

    Air Canada (https://www.aircanada.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Air Canada 0.17 575.15
Hawaiian Airlines 0.18 558.07
Silver Airways 0.21 336.64
Mesa Airlines 0.23 1202.82
Express Jet 0.36 1105.76
WestJet 0.38 463.13
Frontier Airlines 0.38 1085.95
Allegiant Aire 0.43 406.64
Island Air 0.54 798.47
SkyWest Airlines 0.59 190.29
Organisation A AA
Air Canada1.5343.51
Express Jet1.48100.00
Island Air1.3012.99
SkyWest Airlines0.954.76
Frontier Airlines0.0094.40
Hawaiian Airlines0.0090.40
Mesa Airlines0.0085.23
Allegiant Aire0.0029.37
WestJet0.003.82
Silver Airways0.001.56
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American Airlines
  • Great Lakes Airlines
  • Republic Airways
  • Spirit Airlines
  • US Airways
  • Aeromexico
  • Alaska Airlines
  • Delta Airlines
  • JetBlue Airways
  • Southwest Airlines
  • Sun Country Airlines
  • United Airlines
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PDF testing

11.0% of PDFs passed all our WCAG accessibility checks.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/exception
Exception while downloading file
52.69%
url/fetch/notfound
File not found
16.02%
file/image/badtype
Image file has incorrect type
14.30%
url/fetch/accessdenied
Access is denied
8.70%
url/fetch/redirectloop
Redirect points back to the original page
2.75%
url/fetch/timeout
Timeout downloading file
1.66%
url/fetch/errorstatus
Error status code received from web server
1.32%
url/fetch/noaddr
Host not found in DNS
1.09%
url/fetch/unknownstatus
Unknown status code received from web server
0.57%
url/unknown/exception
Exception
0.34%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
45.49%
file/html/badvalue
Invalid attribute value
34.88%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
4.84%
file/html/unknownid
Fragment identifier not found
3.69%
file/html/unknowntag
A start or end tag was found which was unrecognised
2.96%
url/fetch/moved
A "301 Moved Permanently" response was received
2.22%
file/image/size
Image file size or dimensions do not match
1.45%
file/html/closingunopened
A redundant close tag was found
1.22%
file/url/badquery
Illegal character in URL query section
1.09%
file/html/missingclose
An element is missing the required close tag
1.05%