2019 Q4/Hotels
INDEX Facts
- Completed date:
09 Oct 2019
- Total URLs tested:
303,331
- Total tests run:
98,592,351
- Total number of PDF's:
376
- URLs failing functional tests:
2.63%
- Pages failing code standards:
98.63%
- Pages missing a title:
4.09%
- Pages failing accessibility level A:
99.68%
- Pages failing accessibility level AA:
69.01%
- Poorest code quality:
Mandarin Oriental Hotel Group (http://www.mandarinoriental.com/) - 157,147 failures
- Fastest average response time:
Handpicked Hotels (https://www.handpickedhotels.co.uk/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Handpicked Hotels | 0.03 | 342.77 |
| Carlson Rezidor Corporate | 0.04 | 140.06 |
| Lake District Hotels | 0.04 | 1492.31 |
| Accor Hotels Corporate | 0.04 | 1640.84 |
| Ibis | 0.04 | 1684.53 |
| Pullman | 0.05 | 1062.86 |
| Howard Johnson Hotels | 0.05 | 335.98 |
| Wingate Hotels | 0.05 | 414.15 |
| Sofitel Legend | 0.05 | 1405.75 |
| M Gallery | 0.06 | 1453.06 |
| TRYP | 0.06 | 340.53 |
| Suite Novotel | 0.06 | 1443.34 |
| Rotana Hotels | 0.07 | 109.71 |
| Wyndham Hotels and Resports | 0.07 | 318.11 |
| Movenpick | 0.07 | 915.11 |
| Firmdale Hotels | 0.07 | 351.16 |
| Hawthorn- Suites of Wyndham | 0.07 | 288.57 |
| Mercure | 0.07 | 792.63 |
| Wyndham Hotel Group | 0.08 | 331.21 |
| Dolce Hotel & Resorts | 0.08 | 341.85 |
| Guoman | 0.08 | 1061.93 |
| Travelodge | 0.08 | 301.02 |
| Novotel | 0.08 | 1464.16 |
| Wyndham Garden Hotels | 0.08 | 329.88 |
| Ramada Worldwide | 0.08 | 242.61 |
| Macdonald Hotels | 0.09 | 311.67 |
| Microtel by Wyndham | 0.09 | 317.16 |
| Dorchester Collection | 0.09 | 1611.77 |
| Baymont Inns | 0.09 | 380.85 |
| The Ritz Carlton | 0.09 | 582.45 |
| Days Inn | 0.10 | 231.03 |
| Grange Hotels | 0.10 | 338.03 |
| Super 8 Hotels | 0.11 | 270.69 |
| Belmond | 0.11 | 489.65 |
| Thalassa Sea & Spa | 0.11 | 498.83 |
| Citizen M | 0.11 | 788.84 |
| Raffles Hotels & Resorts & Swissotel | 0.12 | 403.20 |
| Devere Venues | 0.13 | 745.60 |
| Four Seasons Hotels & Resorts | 0.13 | 1981.79 |
| Aman Resorts | 0.14 | 1184.86 |
| Wyndham Grand Hotels | 0.15 | 361.21 |
| Relais & Chateau | 0.15 | 425.28 |
| Adagio Aparthotel | 0.15 | 1187.98 |
| Maybourne Hotel Group | 0.15 | 178.28 |
| Malmaison | 0.16 | 1408.84 |
| Thistle | 0.16 | 529.20 |
| Barcelo Hotels & Resorts | 0.17 | 144.53 |
| Mama Shelter | 0.17 | 1280.38 |
| Hotel Du Vin | 0.18 | 1436.44 |
| Steigenberger | 0.19 | 1186.14 |
| Orbis Hotels | 0.20 | 1401.48 |
| Oberoi Hotels & Resorts | 0.21 | 491.35 |
| One & Only Resorts | 0.23 | 998.86 |
| Red Carnation Hotels | 0.28 | 295.95 |
| Mandarin Oriental Hotel Group | 0.28 | 348.93 |
| Millennium Hotels | 0.28 | 1087.42 |
| Q Hotels | 0.29 | 281.05 |
| Penta Hotels | 0.29 | 1061.23 |
| Hilton Grand Vacations | 0.30 | 567.64 |
| Rosewood Hotels & Resorts | 0.31 | 1993.57 |
| Oetker Collection | 0.33 | 2796.97 |
| Towne Place Suites | 0.33 | 444.63 |
| Marriott Corporate | 0.34 | 430.67 |
| NH Hotels | 0.36 | 344.35 |
| Marriott Vacation Club | 0.36 | 398.35 |
| Renaissance Hotels | 0.36 | 1034.12 |
| Preferred Hotels & Resorts | 0.37 | 1151.60 |
| AC Hotels Marriott | 0.37 | 448.82 |
| Moxy Hotels | 0.38 | 439.83 |
| Grand Mecure | 0.39 | 184.03 |
| Hyatt Residence Club | 0.40 | 759.60 |
| Knights Inn | 0.43 | 2248.80 |
| Autograph Hotel Collection | 0.45 | 1179.55 |
| Starwood Hotels Corporate | 0.45 | 407.96 |
| Corinthia Hotels | 0.46 | 830.74 |
| Protea Hotels | 0.46 | 1737.64 |
| Auberge Resorts | 0.49 | 332.98 |
| Peninsula | 0.63 | 1054.85 |
| Bvlgari Hotels | 0.72 | 489.67 |
| Tune Hotels | 0.76 | 294.14 |
| Sheraton | 0.76 | 697.07 |
| Rocco Forte Hotels | 0.78 | 164.80 |
| Four Points by Sheraton | 0.81 | 617.30 |
| Aloft Hotels | 0.85 | 449.84 |
| W | 0.85 | 531.23 |
| The Sebel | 0.86 | 181.75 |
| Edition | 0.97 | 898.27 |
| The Luxury Collection | 1.02 | 356.53 |
| Westin Hotels & Resorts | 1.02 | 552.14 |
| Le Meridien | 1.10 | 383.47 |
| Design Hotels | 1.14 | 404.98 |
| Tribute Portfolio | 1.21 | 328.31 |
| Element | 1.38 | 361.67 |
| St Regis | 1.91 | 427.62 |
| Organisation | A | AA |
|---|---|---|
| Barcelo Hotels & Resorts | 5.93 | 8.89 |
| Oetker Collection | 5.19 | 29.63 |
| NH Hotels | 2.96 | 18.52 |
| Hilton Grand Vacations | 2.70 | 97.30 |
| Dorchester Collection | 1.48 | 97.04 |
| Thalassa Sea & Spa | 1.48 | 71.11 |
| Rosewood Hotels & Resorts | 1.48 | 9.63 |
| Knights Inn | 1.25 | 95.00 |
| Ibis | 0.79 | 78.74 |
| Wyndham Grand Hotels | 0.78 | 1.55 |
| Adagio Aparthotel | 0.77 | 68.46 |
| The Ritz Carlton | 0.76 | 97.71 |
| Peninsula | 0.76 | 72.52 |
| Mama Shelter | 0.76 | 18.94 |
| One & Only Resorts | 0.75 | 6.72 |
| Marriott Vacation Club | 0.74 | 97.78 |
| Corinthia Hotels | 0.74 | 89.63 |
| Grange Hotels | 0.74 | 7.41 |
| AC Hotels Marriott | 0.00 | 100.00 |
| Firmdale Hotels | 0.00 | 99.26 |
| Hyatt Residence Club | 0.00 | 98.52 |
| Maybourne Hotel Group | 0.00 | 97.06 |
| Starwood Hotels Corporate | 0.00 | 96.30 |
| Towne Place Suites | 0.00 | 96.00 |
| Marriott Corporate | 0.00 | 95.56 |
| Suite Novotel | 0.00 | 92.80 |
| Raffles Hotels & Resorts & Swissotel | 0.00 | 92.59 |
| Novotel | 0.00 | 92.00 |
| Grand Mecure | 0.00 | 91.20 |
| Rotana Hotels | 0.00 | 89.60 |
| Pullman | 0.00 | 86.40 |
| Four Seasons Hotels & Resorts | 0.00 | 80.00 |
| Guoman | 0.00 | 68.89 |
| Mercure | 0.00 | 67.20 |
| M Gallery | 0.00 | 64.80 |
| Accor Hotels Corporate | 0.00 | 57.03 |
| Sofitel Legend | 0.00 | 48.00 |
| Red Carnation Hotels | 0.00 | 41.73 |
| Mandarin Oriental Hotel Group | 0.00 | 39.20 |
| Lake District Hotels | 0.00 | 25.93 |
| Protea Hotels | 0.00 | 24.80 |
| Citizen M | 0.00 | 21.48 |
| Steigenberger | 0.00 | 20.00 |
| Autograph Hotel Collection | 0.00 | 19.20 |
| Edition | 0.00 | 15.56 |
| Oberoi Hotels & Resorts | 0.00 | 9.63 |
| Relais & Chateau | 0.00 | 7.87 |
| Aman Resorts | 0.00 | 7.41 |
| Dolce Hotel & Resorts | 0.00 | 7.41 |
| Hotel Du Vin | 0.00 | 7.41 |
| Penta Hotels | 0.00 | 7.41 |
| Westin Hotels & Resorts | 0.00 | 7.41 |
| Malmaison | 0.00 | 6.67 |
| Movenpick | 0.00 | 6.67 |
| Orbis Hotels | 0.00 | 6.67 |
| Macdonald Hotels | 0.00 | 6.15 |
| Handpicked Hotels | 0.00 | 5.97 |
| Thistle | 0.00 | 5.34 |
| Devere Venues | 0.00 | 4.80 |
| Tune Hotels | 0.00 | 4.58 |
| W | 0.00 | 4.00 |
| Belmond | 0.00 | 3.97 |
| Baymont Inns | 0.00 | 3.08 |
| Bvlgari Hotels | 0.00 | 2.36 |
| Q Hotels | 0.00 | 2.36 |
| Rocco Forte Hotels | 0.00 | 2.29 |
| TRYP | 0.00 | 1.57 |
| Auberge Resorts | 0.00 | 0.80 |
| Millennium Hotels | 0.00 | 0.80 |
| Travelodge | 0.00 | 0.80 |
| Microtel by Wyndham | 0.00 | 0.79 |
| Wingate Hotels | 0.00 | 0.79 |
| Aloft Hotels | 0.00 | 0.00 |
| Carlson Rezidor Corporate | 0.00 | 0.00 |
| Days Inn | 0.00 | 0.00 |
| Design Hotels | 0.00 | 0.00 |
| Element | 0.00 | 0.00 |
| Four Points by Sheraton | 0.00 | 0.00 |
| Hawthorn- Suites of Wyndham | 0.00 | 0.00 |
| Howard Johnson Hotels | 0.00 | 0.00 |
| Le Meridien | 0.00 | 0.00 |
| Moxy Hotels | 0.00 | 0.00 |
| Preferred Hotels & Resorts | 0.00 | 0.00 |
| Ramada Worldwide | 0.00 | 0.00 |
| Renaissance Hotels | 0.00 | 0.00 |
| Sheraton | 0.00 | 0.00 |
| St Regis | 0.00 | 0.00 |
| Super 8 Hotels | 0.00 | 0.00 |
| The Luxury Collection | 0.00 | 0.00 |
| The Sebel | 0.00 | 0.00 |
| Tribute Portfolio | 0.00 | 0.00 |
| Wyndham Garden Hotels | 0.00 | 0.00 |
| Wyndham Hotel Group | 0.00 | 0.00 |
| Wyndham Hotels and Resports | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Firmdale Hotels
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Renaissance Hotels
- Carlson Rezidor Corporate
- Days Inn
- Moxy Hotels
- Preferred Hotels & Resorts
- Aloft Hotels
- Design Hotels
- Element
- Four Points by Sheraton
- Le Meridien
- The Luxury Collection
- Sheraton
- St Regis
- Tribute Portfolio
- The Sebel
- Wyndham Hotel Group
- Hawthorn- Suites of Wyndham
- Ramada Worldwide
- Howard Johnson Hotels
- Super 8 Hotels
- Wyndham Hotels and Resports
- Wyndham Garden Hotels
Excluded from INDEX
The following sites were excluded from the INDEX.
- Curio A Collection by Hilton
- Doubletree by Hilton
- Hampton by Hilton
- Home2Suites by Hilton
- Homewood Suites by Hilton
- Waldorf Astoria Hotel & Resorts
- Canopy by Hilton
- Fairfield Inn & Suites
- GLH
- Hotel Formula 1
- Delta Hotels
- Executive Apartments
- Gaylord Hotels
- Park Plaza
- SpringHill Suites
- Hilton Hotel & Resorts
- Embassy Suites by Hilton
- JW Marriott
- Residence Inn
- Choice Hotels Corporate
- Ascend Hotel Collection
- Cambria Hotels & Suites
- Clarion
- Comfort Inn
- Comfort Suites
- EconoLodge
- Mainstay Suites
- Quality Inn
- Rodeway Inn
- Sleep Inn
- Suburban
- Como Hotels & Resorts
- Country Inn & Suites by Carlson
- Conrad Hotels & Resorts
- Hilton Garden Inn
- Andaz
- Grand Hyatt
- Hyatt Centric
- Hyatt House
- Park Hyatt
- Hyatt Regency
- Intercontinental Hotel Group Corporate
- Candelwood Suites
- Crowne Plaza Hotels & Resorts
- Even Hotels
- Holiday Inn
- Holiday Inn Club Vacations
- Holiday Inn Express
- Holiday Inn Resort
- Hotel Indigo
- Hualuxe
- Intercontinental Hotels & Resorts
- Staybridge Suites
- Kempinski Hotels
- Melia Hotels & Resorts
- Park Inn by Radisson
- Park Plaza Hotels
- Premier Inn
- Radisson
- Radisson Blu
- Radisson Collection
- Radisson Red
- Club Carlson
- Regent International
PDF testing
36.7% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| file/image/badtype Image file has incorrect type |
49.25% |
| url/fetch/notfound File not found |
30.36% |
| url/fetch/errorstatus Error status code received from web server |
10.55% |
| url/fetch/accessdenied Access is denied |
3.68% |
| url/fetch/badscheme URL scheme was unrecognised |
1.97% |
| url/fetch/timeout Timeout downloading file |
1.25% |
| url/fetch/unknownstatus Unknown status code received from web server |
0.95% |
| url/fetch/noaddr Host not found in DNS |
0.77% |
| url/fetch/connref Connection refused by server |
0.40% |
| url/fetch/badport Server port in URL must be numerical |
0.33% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/unknownentity Unknown entity name |
22.69% |
| file/html/badentity Invalid character in entity |
22.43% |
| file/html/badattr Invalid attribute name |
16.17% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
10.66% |
| file/html/badvalue Invalid attribute value |
7.64% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
4.45% |
| url/fetch/moved A "301 Moved Permanently" response was received |
4.20% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
2.95% |
| file/html/closingunopened A redundant close tag was found |
1.54% |
| file/html/missingclose An element is missing the required close tag |
1.50% |