2019 Q1/Hotels



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INDEX Facts

  • Completed date:

    07 Jan 2019

  • Total URLs tested:

    253,514

  • Total tests run:

    82,401,748

  • Total number of PDF's:

    373

  • URLs failing functional tests:

    3.96%

  • Pages failing code standards:

    98.36%

  • Pages missing a title:

    4.51%

  • Pages failing accessibility level A:

    99.72%

  • Pages failing accessibility level AA:

    65.34%

  • Poorest code quality:

    Mandarin Oriental Hotel Group (http://www.mandarinoriental.com/) - 113,918 failures

  • Fastest average response time:

    M Gallery (http://www.mgallery.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
M Gallery 0.04 1874.10
Carlson Rezidor Corp​orate 0.05 228.53
Rotana Hotels 0.07 162.72
Sofitel Legend 0.07 1825.76
Pullman 0.07 1592.93
Belmond 0.07 778.04
Novotel 0.07 1088.95
Handpicked Hotels 0.08 264.96
Suite Novotel 0.08 2158.60
Oberoi Hotels &​ Resorts 0.08 743.22
Premier Inn 0.08 1983.16
Ibis 0.08 1090.64
Macdonald Hotels 0.09 136.84
The Ritz Carlton 0.09 357.34
Four Seasons Hotels ​&​ Resorts 0.10 2447.59
NH Hotels 0.10 246.99
Grange Hotels 0.10 474.86
Guoman 0.10 1276.17
Aman Resorts 0.11 1402.92
Orbis Hotels 0.12 4916.05
Citizen M 0.12 950.42
Devere Venues 0.12 1193.98
One &​ Only Resorts 0.13 1085.19
Mama Shelter 0.13 1437.01
Thistle 0.14 728.47
Thalassa Sea &​ Spa 0.14 712.50
Q Hotels 0.15 687.47
Raffles Hotels &​ Resorts &​ Swissotel 0.15 478.81
Towne Place Suites 0.17 430.44
Kempinski Hotels 0.17 1563.03
Residence Inn 0.17 568.44
Lake District Hotels​ 0.17 2130.78
Barcelo Hotels &​ Resorts 0.18 278.98
Preferred Hotels &​ Resorts 0.18 1360.12
Penta Hotels 0.20 169.46
Millennium Hotels 0.20 1193.64
Mercure 0.20 1223.55
Bvlgari Hotels 0.20 580.06
Radisson Red 0.21 1569.37
Firmdale Hotels 0.22 485.46
Steigenberger 0.22 1052.32
Relais &​ Chateau 0.22 734.08
Malmaison 0.23 1688.04
Dorchester Collectio​n 0.23 2696.26
Starwood Hotels Corp​orate 0.25 1185.34
Accor Hotels Corpora​te 0.27 1890.56
Oetker Collection 0.27 5676.71
Movenpick 0.27 1688.97
Mandarin Oriental Ho​tel Group 0.28 534.33
Maybourne Hotel Grou​p 0.29 118.96
Hilton Grand Vacatio​ns 0.33 574.33
Red Carnation Hotels​ 0.35 300.38
Hotel Du Vin 0.36 1402.84
Marriott Vacation Cl​ub 0.36 1311.63
Renaissance Hotels 0.36 1061.86
Moxy Hotels 0.36 399.27
Grand Mecure 0.37 220.77
Rocco Forte Hotels 0.37 165.34
Rosewood Hotels &​ Resorts 0.38 506.39
Marriott Corporate 0.38 583.68
AC Hotels Marriott 0.39 434.69
Auberge Resorts 0.41 777.35
Hyatt Residence Club​ 0.43 727.69
Regent International​ 0.44 596.78
Knights Inn 0.50 6956.97
Protea Hotels 0.51 169.39
Adagio Aparthotel 0.54 1007.92
Melia Hotels &​ Resorts 0.58 538.30
Peninsula 0.58 958.47
Autograph Hotel Coll​ection 0.59 1583.63
Corinthia Hotels 0.72 1095.38
The Sebel 0.77 292.38
Tune Hotels 0.78 319.53
W 0.79 529.14
The Luxury Collectio​n 1.03 296.05
Tribute Portfolio 1.35 350.43
Element 1.49 316.79
St Regis 1.66 437.44
Aloft Hotels 1.68 444.39
Westin Hotels &​ Resorts 1.92 613.09
Four Points by Shera​ton 1.98 556.39
Le Meridien 2.24 430.66
Sheraton 2.53 730.63
Design Hotels 3.03 435.08
Edition 3.16 2479.13
Doubletree by Hilton​ 7.60 154.66
Organisation A AA
Oetker Collection2.9682.96
NH Hotels2.9611.11
Thalassa Sea &​ Spa2.2265.93
Red Carnation Hotels​2.226.67
Regent International​2.226.67
The Ritz Carlton1.5264.39
Dorchester Collectio​n1.4897.04
Corinthia Hotels1.4894.81
Marriott Vacation Cl​ub1.4839.26
Rosewood Hotels &​ Resorts1.4810.37
Hilton Grand Vacatio​ns1.4595.65
Knights Inn1.41100.00
Adagio Aparthotel0.7841.41
AC Hotels Marriott0.00100.00
Autograph Hotel Coll​ection0.00100.00
Maybourne Hotel Grou​p0.00100.00
Peninsula0.00100.00
Firmdale Hotels0.0098.52
Hyatt Residence Club​0.0098.52
Grand Mecure0.0097.60
Radisson Red0.0097.60
Guoman0.0090.37
Towne Place Suites0.0090.32
Orbis Hotels0.0086.67
Penta Hotels0.0085.93
Starwood Hotels Corp​orate0.0083.33
Pullman0.0078.40
Marriott Corporate0.0072.52
Mandarin Oriental Ho​tel Group0.0069.60
Ibis0.0068.50
Premier Inn0.0065.93
Suite Novotel0.0064.84
Millennium Hotels0.0061.96
Accor Hotels Corpora​te0.0057.48
Four Seasons Hotels ​&​ Resorts0.0056.15
Novotel0.0051.18
Rotana Hotels0.0042.40
Sofitel Legend0.0040.80
M Gallery0.0039.20
Lake District Hotels​0.0030.37
Protea Hotels0.0024.00
Edition0.0023.70
Citizen M0.0017.19
Devere Venues0.0015.20
Bvlgari Hotels0.0012.70
Oberoi Hotels &​ Resorts0.0011.11
Mama Shelter0.008.15
Q Hotels0.008.15
Raffles Hotels &​ Resorts &​ Swissotel0.008.15
Steigenberger0.008.15
Westin Hotels &​ Resorts0.008.15
Aman Resorts0.007.41
Grange Hotels0.007.41
Hotel Du Vin0.007.41
Movenpick0.007.41
Thistle0.007.41
Melia Hotels &​ Resorts0.007.20
Malmaison0.006.67
Barcelo Hotels &​ Resorts0.005.93
Tune Hotels0.005.30
One &​ Only Resorts0.005.19
Relais &​ Chateau0.003.94
Macdonald Hotels0.003.12
Belmond0.002.38
Doubletree by Hilton​0.001.82
W0.001.60
Aloft Hotels0.001.59
Four Points by Shera​ton0.001.23
Tribute Portfolio0.001.01
Design Hotels0.000.90
Element0.000.80
Le Meridien0.000.80
Mercure0.000.80
Sheraton0.000.80
St Regis0.000.80
The Luxury Collectio​n0.000.80
Handpicked Hotels0.000.79
Kempinski Hotels0.000.79
Auberge Resorts0.000.00
Carlson Rezidor Corp​orate0.000.00
Moxy Hotels0.000.00
Preferred Hotels &​ Resorts0.000.00
Renaissance Hotels0.000.00
Residence Inn0.000.00
Rocco Forte Hotels0.000.00
The Sebel0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Firmdale Hotels
  • Maybourne Hotel Group
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Renaissance Hotels
  • Auberge Resorts
  • Carlson Rezidor Corporate
  • Moxy Hotels
  • Preferred Hotels & Resorts
  • Residence Inn
  • Rocco Forte Hotels
  • The Sebel
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Conrad Hotels & Resorts
  • Curio A Collection by Hilton
  • Hampton by Hilton
  • Hilton Garden Inn
  • Home2Suites by Hilton
  • Homewood Suites by Hilton
  • Waldorf Astoria Hotel & Resorts
  • Andaz
  • Baymont Inns
  • Canopy by Hilton
  • Hyatt Centric
  • Days Inn
  • Dolce Hotel & Resorts
  • Fairfield Inn & Suites
  • GLH
  • Grand Hyatt
  • Hotel Formula 1
  • Hyatt House
  • Delta Hotels
  • Executive Apartments
  • Gaylord Hotels
  • Park Hyatt
  • Park Plaza
  • Hyatt Place
  • Hyatt Regency
  • SpringHill Suites
  • Hilton Hotel & Resorts
  • Embassy Suites by Hilton
  • Choice Hotels Corporate
  • Ascend Hotel Collection
  • Cambria Hotels & Suites
  • Clarion
  • Comfort Inn
  • Comfort Suites
  • EconoLodge
  • Mainstay Suites
  • Quality Inn
  • Rodeway Inn
  • Sleep Inn
  • Suburban
  • Como Hotels & Resorts
  • Country Inn & Suites by Carlson
  • Intercontinental Hotel Group Corporate
  • Candelwood Suites
  • Crowne Plaza Hotels & Resorts
  • Even Hotels
  • Holiday Inn
  • Holiday Inn Club Vacations
  • Holiday Inn Express
  • Holiday Inn Resort
  • Hotel Indigo
  • Hualuxe
  • Intercontinental Hotels & Resorts
  • Staybridge Suites
  • JW Marriott
  • Park Inn by Radisson
  • Park Plaza Hotels
  • Radisson
  • Radisson Blu
  • Radisson Collection
  • Club Carlson
  • Wyndham Hotel Group
  • Hawthorn- Suites of Wyndham
  • Ramada Worldwide
  • Travelodge
  • Howard Johnson Hotels
  • Microtel by Wyndham
  • Super 8 Hotels
  • TRYP
  • Wingate Hotels
  • Wyndham Hotels and Resports
  • Wyndham Garden Hotels
  • Wyndham Grand Hotels
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PDF testing

40.2% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

file/image/badtype
Image file has incorrect type
42.21%
url/fetch/notfound
File not found
21.49%
url/fetch/errorstatus
Error status code received from web server
20.21%
url/fetch/accessdenied
Access is denied
9.49%
url/fetch/badscheme
URL scheme was unrecognised
4.16%
url/fetch/timeout
Timeout downloading file
0.84%
url/fetch/noaddr
Host not found in DNS
0.54%
url/fetch/connref
Connection refused by server
0.27%
url/fetch/redirectloop
Redirect points back to the original page
0.21%
url/fetch/exception
Exception while downloading file
0.14%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
26.46%
file/html/unknownentity
Unknown entity name
25.58%
file/html/badattr
Invalid attribute name
11.81%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
10.15%
file/html/badvalue
Invalid attribute value
7.63%
url/fetch/moved
A "301 Moved Permanently" response was received
4.90%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
2.57%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.70%
file/html/unknownid
Fragment identifier not found
1.46%
file/image/size
Image file size or dimensions do not match
1.38%