2018 Q4/Hotels
INDEX Facts
- Completed date:
08 Oct 2018
- Total URLs tested:
265,276
- Total tests run:
86,257,392
- Total number of PDF's:
1,642
- URLs failing functional tests:
4.33%
- Pages failing code standards:
97.60%
- Pages missing a title:
4.49%
- Pages failing accessibility level A:
99.47%
- Pages failing accessibility level AA:
62.51%
- Poorest code quality:
Mandarin Oriental Hotel Group (http://www.mandarinoriental.com/) - 144,356 failures
- Fastest average response time:
Pullman (http://www.pullmanhotels.com/)
Accessibility and Performance rankings
This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.
This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).
| Organisation | Avg. Response | Download (kB/s) |
|---|---|---|
| Pullman | 0.04 | 359.46 |
| Carlson Rezidor Corporate | 0.05 | 209.29 |
| Mercure | 0.05 | 1054.78 |
| M Gallery | 0.06 | 1324.62 |
| Rotana Hotels | 0.06 | 153.75 |
| Oberoi Hotels & Resorts | 0.07 | 1138.36 |
| Sofitel Legend | 0.07 | 1619.60 |
| Ibis | 0.07 | 1068.18 |
| Mama Shelter | 0.08 | 1300.48 |
| Belmond | 0.08 | 918.05 |
| Novotel | 0.09 | 1920.16 |
| Four Seasons Hotels & Resorts | 0.09 | 2140.11 |
| Guoman | 0.10 | 1071.16 |
| Adagio Aparthotel | 0.11 | 1740.34 |
| NH Hotels | 0.11 | 376.10 |
| Grange Hotels | 0.11 | 2330.87 |
| Dorchester Collection | 0.12 | 5384.34 |
| Thalassa Sea & Spa | 0.12 | 1003.56 |
| One & Only Resorts | 0.12 | 797.68 |
| Citizen M | 0.13 | 1005.20 |
| Handpicked Hotels | 0.13 | 281.93 |
| Lake District Hotels | 0.13 | 1290.98 |
| Macdonald Hotels | 0.13 | 160.75 |
| Aman Resorts | 0.13 | 2282.97 |
| Accor Hotels Corporate | 0.13 | 2752.77 |
| Suite Novotel | 0.14 | 1831.72 |
| Penta Hotels | 0.14 | 447.62 |
| Thistle | 0.14 | 707.71 |
| Orbis Hotels | 0.15 | 5164.49 |
| Grand Hyatt | 0.15 | 109.05 |
| Q Hotels | 0.16 | 410.17 |
| Maybourne Hotel Group | 0.17 | 124.47 |
| Residence Inn | 0.18 | 552.68 |
| Kempinski Hotels | 0.18 | 1414.44 |
| Devere Venues | 0.18 | 1139.11 |
| Marriott Corporate | 0.18 | 791.36 |
| Starwood Hotels Corporate | 0.18 | 725.16 |
| Hyatt Residence Club | 0.19 | 199.41 |
| Barcelo Hotels & Resorts | 0.19 | 327.87 |
| Movenpick | 0.19 | 1407.96 |
| Towne Place Suites | 0.19 | 396.57 |
| Relais & Chateau | 0.20 | 876.43 |
| Corinthia Hotels | 0.21 | 1064.84 |
| The Ritz Carlton | 0.22 | 387.00 |
| Mandarin Oriental Hotel Group | 0.23 | 372.74 |
| Raffles Hotels & Resorts & Swissotel | 0.24 | 660.96 |
| Bvlgari Hotels | 0.25 | 991.67 |
| Millennium Hotels | 0.25 | 1174.50 |
| Steigenberger | 0.25 | 2578.38 |
| Hotel Du Vin | 0.26 | 1178.70 |
| Radisson Red | 0.28 | 4689.91 |
| Oetker Collection | 0.31 | 5919.86 |
| Red Carnation Hotels | 0.32 | 268.58 |
| Hyatt Centric | 0.32 | 208.28 |
| Hilton Grand Vacations | 0.33 | 532.94 |
| Moxy Hotels | 0.36 | 398.36 |
| AC Hotels Marriott | 0.36 | 446.83 |
| Malmaison | 0.36 | 1208.49 |
| Grand Mecure | 0.37 | 207.87 |
| Rosewood Hotels & Resorts | 0.41 | 531.04 |
| Marriott Vacation Club | 0.41 | 880.50 |
| Renaissance Hotels | 0.44 | 781.13 |
| Firmdale Hotels | 0.44 | 614.89 |
| Four Points by Sheraton | 0.44 | 150.52 |
| Autograph Hotel Collection | 0.45 | 1753.58 |
| Melia Hotels & Resorts | 0.49 | 437.69 |
| Regent International | 0.50 | 1699.72 |
| Peninsula | 0.53 | 1188.72 |
| Protea | 0.54 | 176.84 |
| Rocco Forte Hotels | 0.54 | 184.07 |
| Auberge Resorts | 0.56 | 1544.16 |
| Design Hotels | 0.63 | 184.35 |
| Le Meridien | 0.65 | 306.27 |
| Westin Hotels & Resorts | 0.68 | 325.84 |
| Tune Hotels | 0.79 | 241.48 |
| The Sebel | 0.79 | 222.91 |
| The Luxury Collection | 0.80 | 319.66 |
| W | 0.82 | 731.42 |
| Tribute Portfolio | 0.86 | 219.59 |
| Preferred Hotels & Resorts | 0.99 | 84.00 |
| Edition | 1.14 | 2344.59 |
| Aloft Hotels | 1.21 | 360.69 |
| St Regis | 1.32 | 451.62 |
| Element | 2.50 | 291.47 |
| Sheraton | 5.55 | 220.25 |
| Embassy Suites by Hilton | 9.18 | 200.54 |
| Organisation | A | AA |
|---|---|---|
| Bvlgari Hotels | 9.27 | 49.01 |
| Regent International | 6.76 | 37.68 |
| Dorchester Collection | 5.37 | 93.39 |
| Steigenberger | 3.54 | 56.34 |
| Rosewood Hotels & Resorts | 2.99 | 7.46 |
| Adagio Aparthotel | 2.76 | 38.67 |
| Movenpick | 2.56 | 19.87 |
| Embassy Suites by Hilton | 2.26 | 6.02 |
| Thalassa Sea & Spa | 2.08 | 59.72 |
| NH Hotels | 1.47 | 8.82 |
| Marriott Vacation Club | 1.46 | 38.69 |
| Mama Shelter | 1.40 | 13.29 |
| Corinthia Hotels | 0.89 | 96.88 |
| Belmond | 0.79 | 3.15 |
| Orbis Hotels | 0.65 | 89.35 |
| Raffles Hotels & Resorts & Swissotel | 0.62 | 21.88 |
| Auberge Resorts | 0.59 | 26.47 |
| One & Only Resorts | 0.53 | 25.13 |
| AC Hotels Marriott | 0.00 | 100.00 |
| Autograph Hotel Collection | 0.00 | 100.00 |
| Maybourne Hotel Group | 0.00 | 100.00 |
| Peninsula | 0.00 | 100.00 |
| Penta Hotels | 0.00 | 98.72 |
| Grand Mecure | 0.00 | 98.40 |
| Radisson Red | 0.00 | 98.40 |
| Firmdale Hotels | 0.00 | 98.11 |
| Hilton Grand Vacations | 0.00 | 97.14 |
| Guoman | 0.00 | 90.80 |
| Towne Place Suites | 0.00 | 90.32 |
| The Ritz Carlton | 0.00 | 84.92 |
| Oetker Collection | 0.00 | 83.33 |
| Pullman | 0.00 | 80.00 |
| Starwood Hotels Corporate | 0.00 | 76.80 |
| Marriott Corporate | 0.00 | 75.97 |
| Millennium Hotels | 0.00 | 58.51 |
| Mandarin Oriental Hotel Group | 0.00 | 58.40 |
| Accor Hotels Corporate | 0.00 | 55.47 |
| M Gallery | 0.00 | 55.20 |
| Sofitel Legend | 0.00 | 55.20 |
| Grand Hyatt | 0.00 | 48.03 |
| Hyatt Centric | 0.00 | 48.03 |
| Ibis | 0.00 | 47.24 |
| Suite Novotel | 0.00 | 46.83 |
| Novotel | 0.00 | 46.03 |
| Edition | 0.00 | 45.24 |
| Four Seasons Hotels & Resorts | 0.00 | 41.04 |
| Grange Hotels | 0.00 | 39.91 |
| Rotana Hotels | 0.00 | 39.20 |
| Red Carnation Hotels | 0.00 | 36.22 |
| Citizen M | 0.00 | 34.11 |
| Protea | 0.00 | 29.60 |
| Lake District Hotels | 0.00 | 28.95 |
| Hyatt Residence Club | 0.00 | 25.93 |
| Barcelo Hotels & Resorts | 0.00 | 24.71 |
| Malmaison | 0.00 | 22.84 |
| Thistle | 0.00 | 21.88 |
| Aman Resorts | 0.00 | 21.66 |
| Q Hotels | 0.00 | 16.11 |
| Relais & Chateau | 0.00 | 16.00 |
| Oberoi Hotels & Resorts | 0.00 | 15.79 |
| Hotel Du Vin | 0.00 | 13.61 |
| Preferred Hotels & Resorts | 0.00 | 13.60 |
| Macdonald Hotels | 0.00 | 10.85 |
| Westin Hotels & Resorts | 0.00 | 9.49 |
| Melia Hotels & Resorts | 0.00 | 8.80 |
| Devere Venues | 0.00 | 7.20 |
| Tune Hotels | 0.00 | 3.85 |
| W | 0.00 | 2.00 |
| Aloft Hotels | 0.00 | 1.59 |
| Kempinski Hotels | 0.00 | 1.57 |
| Four Points by Sheraton | 0.00 | 1.12 |
| Tribute Portfolio | 0.00 | 0.95 |
| Design Hotels | 0.00 | 0.83 |
| Element | 0.00 | 0.80 |
| Le Meridien | 0.00 | 0.80 |
| Sheraton | 0.00 | 0.80 |
| St Regis | 0.00 | 0.80 |
| The Luxury Collection | 0.00 | 0.80 |
| Mercure | 0.00 | 0.79 |
| Rocco Forte Hotels | 0.00 | 0.78 |
| Carlson Rezidor Corporate | 0.00 | 0.00 |
| Handpicked Hotels | 0.00 | 0.00 |
| Moxy Hotels | 0.00 | 0.00 |
| Renaissance Hotels | 0.00 | 0.00 |
| Residence Inn | 0.00 | 0.00 |
| The Sebel | 0.00 | 0.00 |
Error free sites
The following sites scored full marks for Function.
- Firmdale Hotels
- Maybourne Hotel Group
Failing A & AA on every page
The following sites failed high priority tests on every page.
- Renaissance Hotels
- Carlson Rezidor Corporate
- Moxy Hotels
- Residence Inn
- The Sebel
- Handpicked Hotels
Excluded from INDEX
The following sites were excluded from the INDEX.
- Conrad Hotels & Resorts
- Curio A Collection by Hilton
- Doubletree by Hilton
- Hampton by Hilton
- Hilton Garden Inn
- Home2Suites by Hilton
- Homewood Suites by Hilton
- Waldorf Astoria Hotel & Resorts
- Andaz
- Baymont Inns
- Canopy by Hilton
- Choice Hotels Corporate
- Ascend Hotel Collection
- Cambria Hotels & Suites
- Clarion
- Comfort Inn
- Comfort Suites
- EconoLodge
- Mainstay Suites
- Quality Inn
- Rodeway Inn
- Sleep Inn
- Suburban
- Days Inn
- Dolce Hotel & Resorts
- Fairfield Inn & Suites
- GLH
- Hotel Formula 1
- Hyatt House
- JW Marriott
- Knights Inn
- Delta Hotels
- Executive Apartments
- Gaylord Hotels
- Microtel by Wyndham
- Park Hyatt
- Park Plaza
- Hyatt Place
- Radisson Blu
- Hyatt Regency
- SpringHill Suites
- Travelodge
- Hilton Hotel & Resorts
- Como Hotels & Resorts
- Country Inn & Suites by Carlson
- Intercontinental Hotel Group Corporate
- Candelwood Suites
- Crowne Plaza Hotels & Resorts
- Even Hotels
- Holiday Inn
- Holiday Inn Club Vacations
- Holiday Inn Express
- Holiday Inn Resort
- Hotel Indigo
- Hualuxe
- Intercontinental Hotels & Resorts
- Staybridge Suites
- Park Inn by Radisson
- Park Plaza Hotels
- Premier Inn
- Radisson
- Radisson Collection
- Club Carlson
- Wyndham Hotel Group
- Hawthorn- Suites of Wyndham
- Ramada Worldwide
- Howard Johnson Hotels
- Super 8 Hotels
- TRYP
- Wingate Hotels
- Wyndham Hotels and Resports
- Wyndham Garden Hotels
- Wyndham Grand Hotels
PDF testing
39.6% of checked PDFs were not tagged for accessibility.
Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.
Top ten functional failures
The most common categories of functional failure.
| file/image/badtype Image file has incorrect type |
31.63% |
| url/fetch/notfound File not found |
25.93% |
| url/fetch/errorstatus Error status code received from web server |
21.60% |
| url/fetch/accessdenied Access is denied |
15.18% |
| url/fetch/unknownstatus Unknown status code received from web server |
2.05% |
| url/fetch/badscheme URL scheme was unrecognised |
1.67% |
| url/fetch/noaddr Host not found in DNS |
0.63% |
| url/fetch/timeout Timeout downloading file |
0.54% |
| url/fetch/connref Connection refused by server |
0.24% |
| url/fetch/redirectloop Redirect points back to the original page |
0.14% |
Top ten code quality failures
The most common categories of code quality failure.
| file/html/badentity Invalid character in entity |
25.50% |
| file/html/unknownentity Unknown entity name |
24.76% |
| file/html/badattr Invalid attribute name |
14.08% |
| file/html/tagnotallowed A start tag has been found in a position in which that element may not appear |
10.41% |
| file/html/badvalue Invalid attribute value |
6.66% |
| url/fetch/moved A "301 Moved Permanently" response was received |
5.10% |
| file/html/unnecessaryclose An end tag was found for an element which does not require one |
2.84% |
| file/html/missingclose An element is missing the required close tag |
2.83% |
| file/html/unknowntag A start or end tag was found which was unrecognised |
1.61% |
| file/html/unknownid Fragment identifier not found |
1.04% |