2018 Q4/Global Airlines - US connection


Summary

Full results


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INDEX Facts

  • Completed date:

    11 Oct 2018

  • Total URLs tested:

    177,009

  • Total tests run:

    57,553,145

  • Total number of PDF's:

    970

  • URLs failing functional tests:

    3.25%

  • Pages failing code standards:

    95.60%

  • Pages missing a title:

    7.31%

  • Pages failing accessibility level A:

    98.28%

  • Pages failing accessibility level AA:

    46.03%

  • Poorest code quality:

    TAP Portugal (http://www.flytap.com/) - 45,461 failures

  • Fastest average response time:

    Icelandair (http://www.icelandair.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.1 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Icelandair 0.06 2849.80
Thomas Cook Airlines​ 0.06 426.30
Swiss 0.07 650.92
Aer Lingus 0.07 576.86
Thomson Airways 0.07 537.14
Saudia 0.09 118.82
Avianca 0.09 533.54
Turkish Airlines 0.09 235.80
PIA 0.10 386.74
British Airways 0.10 452.72
LATAM Airlines 0.14 540.05
Air Serbia 0.14 703.50
El Al Israel Airline​s 0.14 1544.27
Azerbaijan Airlines 0.15 405.51
SAS 0.17 401.47
Royal Air Maroc 0.17 354.40
TAM Linhas Aereas 0.18 500.30
TAP Portugal 0.20 142.18
Czech Airlines 0.21 1867.62
Emirates 0.23 183.52
Air Europa 0.23 499.55
WOW Air 0.24 344.75
Air India 0.24 834.70
Royal Jordanian 0.26 1178.19
Korean Air 0.26 333.78
Meridiana 0.26 441.99
Cathay Pacific 0.26 623.38
Iberia 0.26 61.62
Finnair 0.28 173.33
Air Canada 0.31 864.31
WestJet 0.31 866.02
Philippine Airlines 0.33 405.03
Jet Airways 0.33 244.06
SATA 0.34 1298.31
Air Tahiti Nui 0.34 491.33
Alitalia 0.37 122.81
Air New Zealand 0.41 752.32
Egypt Air 0.53 146.67
Japan Airlines 0.54 141.97
Uzbekistan Airways 0.57 1294.72
Eurowings 0.58 177.89
ANA 0.65 529.03
Norwegian Airline 0.66 726.40
South African Airway​s 0.82 253.64
Aerolineas Argentina​s 1.07 190.19
China Southern 1.13 93.64
Ukraine Internationa​l 1.17 275.08
Organisation A AA
Japan Airlines23.2651.83
ANA16.7683.24
British Airways10.6195.45
Avianca5.267.24
Air India4.5792.69
South African Airway​s2.7592.31
Air New Zealand2.4092.00
Czech Airlines2.2793.18
Cathay Pacific2.2628.81
WestJet2.1090.21
SAS1.4871.11
Air Tahiti Nui1.445.76
Iberia1.4345.00
Egypt Air0.955.71
Emirates0.764.58
Philippine Airlines0.748.09
Aer Lingus0.7364.96
Meridiana0.6837.16
SATA0.4966.18
Swiss0.00100.00
Thomas Cook Airlines​0.0099.27
Korean Air0.0098.53
Air Serbia0.0097.79
Aerolineas Argentina​s0.0096.83
Icelandair0.0096.80
Turkish Airlines0.0095.20
Uzbekistan Airways0.0093.49
Air Canada0.0092.80
Saudia0.0087.60
Royal Jordanian0.0085.33
El Al Israel Airline​s0.0074.05
Finnair0.0071.09
Jet Airways0.0069.06
Eurowings0.0062.60
Air Europa0.0042.27
China Southern0.0035.43
LATAM Airlines0.0033.09
TAM Linhas Aereas0.0033.09
Royal Air Maroc0.0016.28
Azerbaijan Airlines0.008.89
Alitalia0.006.40
PIA0.002.15
Thomson Airways0.001.57
Norwegian Airline0.000.80
Ukraine Internationa​l0.000.80
TAP Portugal0.000.00
WOW Air0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • WOW Air
  • TAP Portugal
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • China Eastern
  • American Airlines
  • Aeroflot
  • Air Berlin
  • Air China
  • Air France
  • Arik Air
  • Caribbean Airlines
  • EVA Air
  • Asiana Airlines
  • Kuwait Airways
  • LOT
  • Lufthansa
  • Singapore Airlines
  • Vueling Airlines
  • Aeromexico
  • airBaltic
  • Air Transat
  • Austrian Airlines
  • Brussels Airlines
  • Delta Airlines
  • Ethiopian Airlines
  • Etihad Airways
  • Hainan Airlines
  • Jet2
  • KLM
  • Qantas
  • Qatar Airways
  • Southwest Airlines
  • United Airlines
  • Virgin Atlantic
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PDF testing

35.6% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
52.61%
url/fetch/errorstatus
Error status code received from web server
20.89%
file/image/badtype
Image file has incorrect type
11.37%
url/fetch/noaddr
Host not found in DNS
4.78%
url/fetch/accessdenied
Access is denied
4.26%
url/fetch/timeout
Timeout downloading file
2.75%
url/fetch/badscheme
URL scheme was unrecognised
1.00%
file/image/invalid
Image file is corrupt
0.60%
url/fetch/unknownstatus
Unknown status code received from web server
0.37%
url/fetch/exception
Exception while downloading file
0.37%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
49.90%
file/html/badvalue
Invalid attribute value
7.42%
file/html/unknownentity
Unknown entity name
7.42%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
7.38%
file/html/badentity
Invalid character in entity
7.37%
file/html/unknowntag
A start or end tag was found which was unrecognised
6.19%
file/html/missingclose
An element is missing the required close tag
3.02%
url/fetch/moved
A "301 Moved Permanently" response was received
2.51%
file/html/unknownid
Fragment identifier not found
1.70%
file/image/size
Image file size or dimensions do not match
1.53%