2018 Q3/Hotels



Expand / contract icon

INDEX Facts

  • Completed date:

    09 Jul 2018

  • Total URLs tested:

    273,056

  • Total tests run:

    88,791,430

  • Total number of PDF's:

    1,855

  • URLs failing functional tests:

    3.96%

  • Pages failing code standards:

    98.15%

  • Pages missing a title:

    3.73%

  • Pages failing accessibility level A:

    99.72%

  • Pages failing accessibility level AA:

    56.03%

  • Poorest code quality:

    Mandarin Oriental Hotel Group (http://www.mandarinoriental.com/) - 120,949 failures

  • Fastest average response time:

    Pullman (http://www.pullmanhotels.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 2.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Pullman 0.05 366.47
Carlson Rezidor Corp​orate 0.05 238.80
Novotel 0.05 2184.89
Sofitel Legend 0.06 1478.65
Rotana Hotels 0.07 177.96
Movenpick 0.07 982.95
Guoman 0.07 1770.47
Suite Novotel 0.07 2323.61
Ibis 0.07 1051.01
Orbis Hotels 0.08 3677.00
Mama Shelter 0.09 1362.04
Mercure 0.10 1059.49
Four Seasons Hotels ​&​ Resorts 0.10 2076.87
Belmond 0.10 915.35
Oberoi Hotels &​ Resorts 0.11 922.83
Lake District Hotels​ 0.11 1588.23
Thalassa Sea &​ Spa 0.11 793.57
Handpicked Hotels 0.11 300.63
Adagio Aparthotel 0.12 1766.27
Thistle 0.12 445.70
Citizen M 0.12 945.04
Aman Resorts 0.12 1954.42
Dorchester Collectio​n 0.13 4389.96
One &​ Only Resorts 0.13 667.56
Grange Hotels 0.14 2226.31
Penta Hotels 0.14 1507.45
Raffles Hotels &​ Resorts &​ Swissotel 0.14 667.49
Club Carlson 0.14 138.43
Andaz 0.15 116.28
Grand Hyatt 0.15 106.88
Q Hotels 0.17 324.78
Hyatt House 0.17 107.63
Park Inn by Radisson​ 0.17 132.29
Macdonald Hotels 0.17 144.89
Park Plaza Hotels 0.17 415.51
Devere Venues 0.17 1014.39
Residence Inn 0.18 516.43
Hyatt Centric 0.18 234.10
Towne Place Suites 0.18 403.50
Radisson 0.18 87.69
Relais &​ Chateau 0.19 797.75
AC Hotels Marriott 0.20 463.15
Element 0.21 121.17
Park Plaza 0.21 447.65
Quorvus Collection 0.21 256.41
Barcelo Hotels &​ Resorts 0.21 285.67
Country Inn &​ Suites by Carlson 0.22 91.99
Starwood Hotels Corp​orate 0.22 90.01
Malmaison 0.22 1869.37
Kempinski Hotels 0.23 1161.69
Tribute Portfolio 0.24 173.07
NH Hotels 0.24 380.84
Mandarin Oriental Ho​tel Group 0.24 517.02
Maybourne Hotel Grou​p 0.24 91.38
Marriott Corporate 0.24 611.49
Steigenberger 0.24 2708.55
Hotel Du Vin 0.25 1300.56
Radisson Blu 0.25 287.11
Firmdale Hotels 0.26 969.78
Accor Hotels Corpora​te 0.27 1061.71
Rocco Forte Hotels 0.28 248.46
Corinthia Hotels 0.28 895.23
Design Hotels 0.29 172.69
Rosewood Hotels &​ Resorts 0.30 1307.24
Radisson Red 0.31 5990.15
Hilton Grand Vacatio​ns 0.32 614.18
GLH 0.33 18.38
Red Carnation Hotels​ 0.33 386.01
Millennium Hotels 0.33 917.23
Choice Hotels Corpor​ate 0.34 161.97
Hyatt Residence Club​ 0.34 284.23
Cambria Hotels &​ Suites 0.35 142.92
Oetker Collection 0.35 3602.71
Grand Mecure 0.37 202.62
Rodeway Inn 0.38 130.55
Quality Inn 0.40 158.18
Renaissance Hotels 0.41 716.77
Bvlgari Hotels 0.42 586.65
EconoLodge 0.42 140.57
Marriott Vacation Cl​ub 0.43 927.55
Ascend Hotel Collect​ion 0.43 135.91
Moxy Hotels 0.44 447.78
Sleep Inn 0.45 137.49
Comfort Inn 0.46 129.89
Mainstay Suites 0.47 153.67
Clarion 0.50 144.57
Suburban 0.53 145.37
Regent International​ 0.54 1286.78
The Luxury Collectio​n 0.54 112.89
W 0.56 312.21
Comfort Suites 0.56 157.15
The Ritz Carlton 0.57 181.50
Peninsula 0.58 1085.45
Autograph Hotel Coll​ection 0.58 1611.35
Auberge Resorts 0.61 1455.81
Melia Hotels &​ Resorts 0.62 1333.61
Preferred Hotels &​ Resorts 0.63 112.68
Protea 0.72 191.69
Tune Hotels 0.78 231.19
Sheraton 0.85 203.83
The Sebel 0.86 187.44
TRYP 0.87 272.32
Westin Hotels &​ Resorts 1.31 276.59
St Regis 1.32 475.23
Aloft Hotels 1.49 564.51
Le Meridien 1.97 289.25
Four Points by Shera​ton 3.92 167.88
Edition 5.09 2263.88
Embassy Suites by Hi​lton 8.97 646.95
Organisation A AA
Dorchester Collectio​n5.6992.89
Bvlgari Hotels3.7041.48
Mama Shelter2.8611.43
Steigenberger2.4966.89
Adagio Aparthotel2.2238.33
Thalassa Sea &​ Spa2.0863.89
Corinthia Hotels1.5098.00
Rosewood Hotels &​ Resorts1.499.70
NH Hotels1.4610.22
Radisson1.3752.74
Regent International​1.2623.90
Orbis Hotels1.0588.81
Auberge Resorts0.9043.69
Ibis0.7951.59
Belmond0.792.36
Marriott Vacation Cl​ub0.5568.68
AC Hotels Marriott0.00100.00
Ascend Hotel Collect​ion0.00100.00
Autograph Hotel Coll​ection0.00100.00
Cambria Hotels &​ Suites0.00100.00
Choice Hotels Corpor​ate0.00100.00
Clarion0.00100.00
Comfort Inn0.00100.00
Comfort Suites0.00100.00
EconoLodge0.00100.00
Mainstay Suites0.00100.00
Maybourne Hotel Grou​p0.00100.00
Quality Inn0.00100.00
Rodeway Inn0.00100.00
Sleep Inn0.00100.00
Suburban0.00100.00
Firmdale Hotels0.0098.73
Grand Mecure0.0098.40
Hilton Grand Vacatio​ns0.0098.10
Penta Hotels0.0097.09
Radisson Red0.0096.00
Guoman0.0090.91
Towne Place Suites0.0090.32
Millennium Hotels0.0086.51
Oetker Collection0.0083.21
Pullman0.0078.40
Park Plaza0.0075.88
GLH0.0075.28
Mandarin Oriental Ho​tel Group0.0072.80
Park Plaza Hotels0.0064.45
Club Carlson0.0064.00
Sofitel Legend0.0058.40
Marriott Corporate0.0057.48
The Ritz Carlton0.0057.48
Accor Hotels Corpora​te0.0049.61
Novotel0.0049.21
Hyatt House0.0048.44
Suite Novotel0.0048.41
Grand Hyatt0.0048.03
Hyatt Centric0.0048.03
Andaz0.0047.62
Country Inn &​ Suites by Carlson0.0046.15
Red Carnation Hotels​0.0043.31
Grange Hotels0.0042.92
Four Seasons Hotels ​&​ Resorts0.0041.73
Rotana Hotels0.0040.00
Edition0.0034.50
Hyatt Residence Club​0.0033.33
Melia Hotels &​ Resorts0.0029.60
Park Inn by Radisson​0.0029.60
Lake District Hotels​0.0028.85
Citizen M0.0027.34
Malmaison0.0025.00
One &​ Only Resorts0.0022.99
Relais &​ Chateau0.0022.40
Aman Resorts0.0021.29
Barcelo Hotels &​ Resorts0.0021.08
Raffles Hotels &​ Resorts &​ Swissotel0.0020.25
Protea0.0020.00
Q Hotels0.0017.22
Movenpick0.0015.54
Hotel Du Vin0.0014.86
Element0.0013.60
Preferred Hotels &​ Resorts0.0013.60
Tribute Portfolio0.0012.80
Oberoi Hotels &​ Resorts0.0012.59
Westin Hotels &​ Resorts0.0010.95
Macdonald Hotels0.0010.94
Design Hotels0.0010.40
Radisson Blu0.009.60
Devere Venues0.008.80
Starwood Hotels Corp​orate0.008.73
Sheraton0.007.20
W0.005.60
Moxy Hotels0.005.30
Quorvus Collection0.003.20
Tune Hotels0.003.10
Embassy Suites by Hi​lton0.002.34
Mercure0.002.34
Thistle0.001.57
Four Points by Shera​ton0.001.12
Aloft Hotels0.000.80
Le Meridien0.000.80
St Regis0.000.80
The Luxury Collectio​n0.000.80
Rocco Forte Hotels0.000.78
Carlson Rezidor Corp​orate0.000.00
Handpicked Hotels0.000.00
Kempinski Hotels0.000.00
Peninsula0.000.00
Renaissance Hotels0.000.00
Residence Inn0.000.00
TRYP0.000.00
The Sebel0.000.00
Expand / contract icon

Error free sites

The following sites scored full marks for Function.

  • Four Points by Sheraton
Expand / contract icon

Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Renaissance Hotels
  • Carlson Rezidor Corporate
  • Kempinski Hotels
  • Peninsula
  • Residence Inn
  • The Sebel
  • TRYP
  • Handpicked Hotels
Expand / contract icon

Excluded from INDEX

The following sites were excluded from the INDEX.

  • Conrad Hotels & Resorts
  • Curio A Collection by Hilton
  • Doubletree by Hilton
  • Hampton by Hilton
  • Hilton Garden Inn
  • Home2Suites by Hilton
  • Homewood Suites by Hilton
  • Waldorf Astoria Hotel & Resorts
  • Baymont Inns
  • Canopy by Hilton
  • Days Inn
  • Dolce Hotel & Resorts
  • Fairfield Inn & Suites
  • Hawthorn- Suites of Wyndham
  • Hotel Formula 1
  • JW Marriott
  • Knights Inn
  • Delta Hotels
  • Executive Apartments
  • Gaylord Hotels
  • M Gallery
  • Microtel by Wyndham
  • Park Hyatt
  • Hyatt Place
  • Ramada Worldwide
  • Hyatt Regency
  • SpringHill Suites
  • Travelodge
  • Hilton Hotel & Resorts
  • Como Hotels & Resorts
  • Intercontinental Hotel Group Corporate
  • Candelwood Suites
  • Crowne Plaza Hotels & Resorts
  • Even Hotels
  • Holiday Inn
  • Holiday Inn Club Vacations
  • Holiday Inn Express
  • Holiday Inn Resort
  • Hotel Indigo
  • Hualuxe
  • Intercontinental Hotels & Resorts
  • Staybridge Suites
  • Premier Inn
  • Wyndham Hotel Group
  • Howard Johnson Hotels
  • Super 8 Hotels
  • Wingate Hotels
  • Wyndham Hotels and Resports
  • Wyndham Garden Hotels
  • Wyndham Grand Hotels
Expand / contract icon

PDF testing

35.7% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

Expand / contract icon

Top ten functional failures

The most common categories of functional failure.

file/image/badtype
Image file has incorrect type
49.67%
url/fetch/notfound
File not found
21.84%
url/fetch/accessdenied
Access is denied
11.28%
url/fetch/unknownstatus
Unknown status code received from web server
8.26%
url/fetch/errorstatus
Error status code received from web server
4.74%
url/fetch/badscheme
URL scheme was unrecognised
1.32%
url/fetch/noaddr
Host not found in DNS
1.05%
url/fetch/redirectloop
Redirect points back to the original page
0.61%
url/fetch/timeout
Timeout downloading file
0.50%
url/fetch/connref
Connection refused by server
0.22%
Expand / contract icon

Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
27.75%
file/html/badentity
Invalid character in entity
18.55%
file/html/unknownentity
Unknown entity name
18.04%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
8.23%
file/html/unknowntag
A start or end tag was found which was unrecognised
6.93%
file/html/missingclose
An element is missing the required close tag
6.36%
file/html/badvalue
Invalid attribute value
4.97%
url/fetch/moved
A "301 Moved Permanently" response was received
1.93%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
1.53%
file/html/missingattr
A start tag is missing required attributes
1.08%