2016 Q3/American Airlines



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INDEX Facts

  • Completed date:

    08 Jul 2016

  • Total URLs tested:

    37,629

  • Total tests run:

    12,238,915

  • Total number of PDF's:

    365

  • URLs failing functional tests:

    2.14%

  • Pages failing code standards:

    88.30%

  • Pages missing a title:

    2.70%

  • Pages failing accessibility level A:

    30.03%

  • Pages failing accessibility level AA:

    99.38%

  • Poorest code quality:

    Alaska Airlines (http://www.alaskaair.com/) - 34,082 failures

  • Fastest average response time:

    Delta Airlines (http://www.delta.com/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Delta Airlines 0.07 497.25
JetBlue Airways 0.08 742.26
WestJet 0.09 482.96
Air Canada 0.15 494.44
Spirit Airlines 0.17 28.78
Republic Airways 0.21 368.29
Pen Air 0.22 243.48
Southwest Airlines 0.22 303.38
Hawaiian Airlines 0.24 183.07
Silver Airways 0.25 273.03
Mesa Airlines 0.30 676.38
Allegiant Aire 0.32 680.50
Alaska Airlines 0.32 116.98
United Airlines 0.40 228.27
Sun Country Airlines​ 0.44 283.27
SkyWest Airlines 0.45 343.83
Aeromexico 0.55 289.34
Ravn Alaska 0.64 191.35
Express Jet 0.77 534.88
Frontier Airlines 0.85 216.88
Island Air 0.85 580.96
Organisation A AA
Alaska Airlines100.000.80
Ravn Alaska98.840.00
Spirit Airlines98.466.15
Allegiant Aire98.400.00
Hawaiian Airlines98.400.00
Sun Country Airlines​98.400.00
Delta Airlines96.800.80
Frontier Airlines95.200.80
United Airlines94.400.00
Republic Airways93.481.09
WestJet82.404.00
Southwest Airlines80.000.00
Pen Air73.860.00
Air Canada72.000.00
SkyWest Airlines60.000.00
Express Jet56.800.00
JetBlue Airways54.400.00
Aeromexico17.600.80
Silver Airways4.000.80
Island Air0.800.00
Mesa Airlines0.000.00
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Mesa Airlines
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • American Airlines
  • Great Lakes Airlines
  • US Airways
  • Virgin America
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PDF testing

53.4% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
52.29%
file/image/badtype
Image file has incorrect type
17.55%
url/fetch/accessdenied
Access is denied
16.56%
url/fetch/noaddr
Host not found in DNS
2.84%
url/fetch/exception
Exception while downloading file
2.10%
url/fetch/errorstatus
Error status code received from web server
1.98%
url/fetch/timeout
Timeout downloading file
1.48%
url/fetch/redirectloop
Redirect points back to the original page
1.48%
url/fetch/badcookie
Web server attempted to set invalid cookie
1.36%
url/fetch/connref
Connection refused by server
0.87%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badattr
Invalid attribute name
22.56%
file/html/badentity
Invalid character in entity
22.45%
file/html/unknownentity
Unknown entity name
21.57%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
9.14%
file/html/badvalue
Invalid attribute value
5.79%
file/html/missingclose
An element is missing the required close tag
5.74%
file/html/unknowntag
A start or end tag was found which was unrecognised
2.60%
url/fetch/moved
A "301 Moved Permanently" response was received
2.59%
file/html/unnecessaryvalue
A value has been assigned to an attribute which takes no value
1.66%
file/url/badquery
Illegal character in URL query section
1.18%