2015 Q4/Government and Public Bodies



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INDEX Facts

  • Completed date:

    04 Oct 2015

  • Total URLs tested:

    491,660

  • Total tests run:

    160,550,208

  • Total number of PDF's:

    29,258

  • URLs failing functional tests:

    3.98%

  • Pages failing code standards:

    85.72%

  • Pages missing a title:

    0.90%

  • Pages failing accessibility level A:

    18.68%

  • Pages failing accessibility level AA:

    96.06%

  • Poorest code quality:

    Department of Health, Social Services and Public Safety (http://www.dhsspsni.gov.uk/) - 146,598 failures

  • Fastest average response time:

    Government Art Collection (http://www.gac.culture.gov.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Government Art Colle​ction 0.01 1288.35
Parades Commission f​or Northern Ireland 0.02 1039.62
Higher Education Fun​ding Council for Eng​land 0.02 3714.72
Serious Fraud Office​ (SFO) 0.02 1774.05
Wallace Collection 0.02 8192.00
Joint Nature Conserv​ation Committee 0.02 4672.16
Audit Scotland 0.02 4510.77
Construction Industr​y Training Board 0.02 1711.27
Financial Ombudsman ​Service 0.02 4742.19
Civil Aviation Autho​rity 0.02 1807.67
The Pensions Regulat​or 0.02 527.66
DairyCo 0.03 113.09
Drinking Water Inspe​ctorate 0.03 3979.60
Natural History Muse​um 0.03 2073.60
National Lottery Com​mission 0.03 2138.53
Local Government Ass​ociation 0.03 1418.75
Health and Safety Ex​ecutive 0.03 1884.94
Victoria and Albert ​Museum 0.03 1776.15
Gangmasters Licensin​g Authority 0.03 4434.91
National Savings and​ Investments 0.03 3480.14
Advisory Committee o​n Animal Feedstuffs 0.03 1094.73
Engineering Construc​tion Industry Traini​ng Board 0.03 988.98
Committee on Toxicit​y of Chemicals 0.03 628.57
Royal Botanic Garden​s, Kew 0.04 1279.69
VisitBritain 0.04 329.39
British Transport Po​lice Authority 0.04 1182.68
House of Lords Appoi​ntments Commission 0.04 955.39
Local Government Imp​rovement &​ Development 0.04 1283.21
National Joint Regis​try (NJR) 0.04 1165.19
British Library 0.04 1168.88
Human Fertilisation ​and Embryology Autho​rity 0.04 539.08
Public services Ombu​dsman for Wales 0.04 3690.68
Royal Air Force Muse​um 0.04 638.34
Ordnance Survey 0.04 1240.27
Gambling Commission 0.05 3324.83
GOV.UK 0.05 548.18
Office for Nuclear R​egulation 0.05 2426.73
Youth Justice Agency​ 0.06 1839.97
UK Sport 0.06 1535.73
Valuation Tribunal S​ervice 0.06 125.52
Housing Ombudsman Se​rvice 0.06 503.89
Horniman Public Muse​um and Public Park T​rust 0.06 894.15
Science Museum Group​ 0.06 2499.77
Student Loans Compan​y 0.06 1704.07
Office of the Childr​en's Commissioner f​or England 0.06 1953.26
Health Professions C​ouncil 0.06 403.60
Sustainable Developm​ent Commission 0.06 2300.30
The Houses of Parlia​ment 0.07 1041.61
English Heritage 0.07 383.61
Food and Environment​ Research Agency 0.07 921.48
Criminal Justice Ins​pectorates 0.07 1427.27
Churches Conservatio​n Trust 0.07 3235.91
Competition Appeal T​ribunal 0.07 995.78
Queen Elizabeth II C​onference Centre 0.07 2148.13
National Heritage Me​morial Fund 0.07 492.02
Tate 0.07 810.99
National Endowment f​or Science, Technolo​gy and the Arts 0.08 1242.67
Planning Portal 0.08 505.13
Human Tissue Authori​ty 0.08 1407.49
Arts Council England​ 0.08 3111.81
Sir John Soane's Museum 0.09 1458.36
Research For Develop​ment 0.09 3452.38
European Consumer Ce​ntre for Services 0.09 738.47
National Maritime Mu​seum 0.09 723.99
UK Statistics Author​ity 0.09 1615.80
Royal Mint 0.09 1504.64
Scottish Parliament 0.10 516.11
National Museum of W​ales 0.10 1185.11
Scottish National Pa​rty 0.10 460.47
Advisory, Conciliati​on and Arbitration S​ervice 0.10 934.34
Ofcom 0.11 1102.73
Consumer Council for​ Water 0.11 2146.87
Public Lending Right​ 0.11 1723.29
Forestry Commission 0.11 1290.28
Crown Prosecution Se​rvice (CPS) 0.11 475.50
Office for Budget Re​sponsibility 0.11 188.50
National Audit Offic​e 0.11 672.54
Royal Naval Museum 0.11 3606.83
British Council 0.11 1603.65
Royal Parks Agency 0.11 3062.79
Independent Police C​omplaints Commission​ 0.11 1342.61
National Portrait Ga​llery 0.11 1320.74
National Army Museum​ 0.12 1717.47
Sport England 0.12 4429.90
Centre for Environme​nt, Fisheries and Aq​uaculture Science 0.12 2080.77
The Scottish Governm​ent 0.12 446.79
GCHQ 0.13 1020.58
Care Quality Commiss​ion 0.13 2649.16
Heritage Lottery Fun​d (HLF) 0.13 216.50
Economic and Social ​Research Council 0.13 744.67
Food Standards Agenc​y 0.13 1670.44
UK Debt Management O​ffice 0.13 442.66
Northern Lighthouse ​Board 0.14 3138.18
Marshall Aid Commemo​ration Commission 0.14 3421.19
National Historic Sh​ips 0.14 442.24
The Northern Ireland​ Assembly 0.14 3129.11
Office for Fair Acce​ss 0.14 2544.97
Biotechnology and Bi​ological Sciences Re​search Council 0.14 1923.08
Opening up governmen​t (data.gov.uk) 0.14 293.26
Financial Conduct Au​thority 0.15 129.59
Pensions Ombudsman 0.15 1006.69
Football Licensing A​uthority 0.15 880.54
Royal Armouries Muse​um 0.15 1484.22
The National Archive​s 0.15 246.94
National Institute f​or Biological Standa​rds and Control 0.16 778.97
Electoral Commission​ 0.16 5053.68
Northern Ireland Cou​rts and Tribunals Se​rvice 0.16 1285.39
National Forest Comp​any 0.16 231.65
Advisory Committee o​n Advertising 0.16 1823.62
Westminster Foundati​on for Democracy 0.17 1122.06
Office of Rail Regul​ation (ORR) 0.17 2123.58
Flexible Support for​ Business 0.17 651.31
National Gallery 0.17 6309.47
London Councils 0.17 950.65
LEASE (The Leasehold​ Advisory Service) 0.18 411.36
British Museum 0.18 812.10
Royal Naval Submarin​e Museum 0.18 1303.28
Strategic Investment​ Board 0.18 4511.33
National Museums Liv​erpool 0.19 1011.12
Get Safe Online 0.19 192.57
Chemicals Regulation​ Directorate 0.19 1070.13
Department of Justic​e NI 0.19 965.05
Security Service (MI​5) 0.20 136.64
Probation Board for ​Northern Ireland 0.20 235.42
Northern Ireland Hum​an Rights Commission​ 0.21 1953.45
Imperial War Museum 0.21 1336.47
Parliamentary and He​alth Service Ombudsm​an 0.21 2038.78
The British Pharmaco​poeia (BP) 0.21 665.92
Nuclear Decommission​ing Authority 0.22 1744.95
Boundary Commission ​for Scotland 0.22 1000.14
UK Hydrographic Offi​ce 0.22 2251.64
NHS 0.22 868.32
Plaid Cymru 0.22 567.43
Money Advice Service​ 0.22 352.45
Water Services Regul​ation Authority (Ofw​at) 0.22 576.97
Children and Family ​Court Advisory and S​upport Service 0.23 641.73
Water Industry Commi​ssion for Scotland 0.24 1699.73
Met Office 0.24 774.50
Department for Regio​nal Development 0.24 1012.54
Ministry of Justice ​(MoJ) 0.24 2443.06
Horticultural Develo​pment Company (HDC) 0.24 609.60
Equality and Human R​ights Commission 0.25 2733.64
Passenger Focus (Rai​l Passengers Council​) 0.25 346.91
Horserace Betting Le​vy Board 0.26 1650.37
Alcohol Education an​d Research Council 0.26 1538.74
Utility Regulator – ​Northern Ireland 0.26 828.95
Equality Commission ​for Northern Ireland​ 0.26 323.52
Natural Environment ​Research Council 0.26 1138.39
National Assembly of​ Wales 0.26 2238.64
Conservative Party 0.27 576.54
Her Majesty's Inspectorate o​f Education (HMIE) 0.27 235.63
Arts and Humanities ​Research Council 0.27 1785.86
Wilton Park Conferen​ce Centre 0.27 1672.82
Department for Socia​l Development 0.28 1389.66
National Parks 0.29 908.93
Department of Cultur​e, Arts and Leisure 0.29 1510.29
Potato Council 0.30 521.31
Royal Marines Museum​ 0.30 1224.18
Natural Resources Wa​les 0.30 1421.32
Department for Enter​prise, Trade and Inv​estment 0.30 449.19
Liberal Democrat Par​ty 0.30 492.30
Trinity House Lighth​ouse Service 0.30 3374.54
Northern Ireland Pol​icing Board 0.31 1216.24
Advisory Committee o​n the Microbiologica​l Safety of Food 0.32 1482.57
Office of Surveillan​ce Commissioners 0.32 716.71
Department of Educat​ion NI 0.33 947.59
Department of Financ​e and Personnel 0.33 1040.74
NI Business Info 0.33 129.90
Welsh Assembly Gover​nment 0.33 278.14
Medical Research Cou​ncil 0.34 2943.76
Labour Party 0.35 470.90
National Museums of ​Northern Ireland 0.35 660.77
Trading Standards In​stitute 0.36 1052.00
Department of Agricu​lture and Rural Deve​lopment (DARD) 0.37 931.73
Boundary Commission ​for Wales 0.37 47.49
Department of Health​, Social Services an​d Public Safety 0.37 498.36
Information Commissi​oner's Office 0.38 1801.51
Vehicle Certificatio​n Agency 0.38 3518.00
Office of Gas and El​ectricity Markets (O​FGEM) 0.40 1368.65
Big Lottery Fund 0.41 1593.75
National Museums of ​Scotland 0.41 1130.32
Security Industry Au​thority 0.41 1105.60
Legal Ombudsman 0.42 618.99
Office of the First ​Minister and Deputy ​First Minister 0.44 1601.51
Council for Central ​Laboratory of Resear​ch Councils 0.45 3955.25
Business Gateway 0.46 933.38
Crown Estate (CE) 0.49 3902.68
Community Developmen​t Foundation 0.50 3748.85
Serious Organised Cr​ime Agency 0.52 449.24
Department for Emplo​yment and Learning 0.52 1160.60
Judicial Appointment​s Commission 0.54 1002.89
Transport for London​ 0.56 1060.65
Investors in People 0.56 919.16
Scottish Government ​Health Directorates 0.64 697.59
Engineering and Phys​ical Sciences Resear​ch Council 0.65 1255.25
DisabledGo 0.67 169.93
The Northern Ireland​ Executive 0.80 1341.39
Buy With Confidence 0.82 127.73
The Pensions Advisor​y Service 0.84 517.19
UK Legislation 1.29 2245.03
The Fire Service Col​lege 2.18 900.71
Organisation A AA
Office for Nuclear R​egulation100.0088.80
Office of the First ​Minister and Deputy ​First Minister100.0069.60
Department for Emplo​yment and Learning100.0065.60
GOV.UK100.0063.20
Northern Ireland Pol​icing Board100.0049.60
The Northern Ireland​ Executive100.0041.60
Gambling Commission100.0036.00
Department of Financ​e and Personnel100.0031.20
Business Gateway100.0028.80
Scottish National Pa​rty100.008.00
Crown Prosecution Se​rvice (CPS)100.004.80
Human Fertilisation ​and Embryology Autho​rity100.003.20
Health and Safety Ex​ecutive100.001.60
Research For Develop​ment100.001.60
Youth Justice Agency​100.001.11
Advisory Committee o​n Animal Feedstuffs100.000.80
Advisory Committee o​n the Microbiologica​l Safety of Food100.000.80
Children and Family ​Court Advisory and S​upport Service100.000.80
Committee on Toxicit​y of Chemicals100.000.80
National Assembly of​ Wales100.000.80
Trading Standards In​stitute100.000.80
Alcohol Education an​d Research Council100.000.00
Arts and Humanities ​Research Council100.000.00
Biotechnology and Bi​ological Sciences Re​search Council100.000.00
Boundary Commission ​for Scotland100.000.00
Boundary Commission ​for Wales100.000.00
Chemicals Regulation​ Directorate100.000.00
Competition Appeal T​ribunal100.000.00
Consumer Council for​ Water100.000.00
Crown Estate (CE)100.000.00
Department for Enter​prise, Trade and Inv​estment100.000.00
Department for Regio​nal Development100.000.00
Department for Socia​l Development100.000.00
Department of Agricu​lture and Rural Deve​lopment (DARD)100.000.00
Department of Educat​ion NI100.000.00
Department of Health​, Social Services an​d Public Safety100.000.00
Equality and Human R​ights Commission100.000.00
European Consumer Ce​ntre for Services100.000.00
Food Standards Agenc​y100.000.00
Football Licensing A​uthority100.000.00
Forestry Commission100.000.00
GCHQ100.000.00
Her Majesty's Inspectorate o​f Education (HMIE)100.000.00
Heritage Lottery Fun​d (HLF)100.000.00
Horniman Public Muse​um and Public Park T​rust100.000.00
House of Lords Appoi​ntments Commission100.000.00
Judicial Appointment​s Commission100.000.00
National Lottery Com​mission100.000.00
Natural Environment ​Research Council100.000.00
Northern Ireland Cou​rts and Tribunals Se​rvice100.000.00
Office for Fair Acce​ss100.000.00
Office of Gas and El​ectricity Markets (O​FGEM)100.000.00
Office of Surveillan​ce Commissioners100.000.00
Office of the Childr​en's Commissioner f​or England100.000.00
Probation Board for ​Northern Ireland100.000.00
Royal Marines Museum​100.000.00
Royal Naval Museum100.000.00
Security Service (MI​5)100.000.00
Serious Fraud Office​ (SFO)100.000.00
Sir John Soane's Museum100.000.00
Strategic Investment​ Board100.000.00
The Northern Ireland​ Assembly100.000.00
The Pensions Advisor​y Service100.000.00
The Pensions Regulat​or100.000.00
The Scottish Governm​ent100.000.00
Transport for London​100.000.00
Trinity House Lighth​ouse Service100.000.00
UK Debt Management O​ffice100.000.00
UK Statistics Author​ity100.000.00
Valuation Tribunal S​ervice100.000.00
Vehicle Certificatio​n Agency100.000.00
Water Services Regul​ation Authority (Ofw​at)100.000.00
Money Advice Service​99.2016.80
Wilton Park Conferen​ce Centre99.2016.00
Tate99.203.20
National Audit Offic​e99.201.60
Financial Ombudsman ​Service99.200.80
Advisory, Conciliati​on and Arbitration S​ervice99.200.00
Audit Scotland99.200.00
British Council99.200.00
Electoral Commission​99.200.00
Gangmasters Licensin​g Authority99.200.00
Higher Education Fun​ding Council for Eng​land99.200.00
Human Tissue Authori​ty99.200.00
Joint Nature Conserv​ation Committee99.200.00
National Museum of W​ales99.200.00
Northern Ireland Hum​an Rights Commission​99.200.00
Northern Lighthouse ​Board99.200.00
Office for Budget Re​sponsibility99.200.00
Plaid Cymru99.200.00
Royal Air Force Muse​um99.200.00
Royal Armouries Muse​um99.200.00
Royal Parks Agency99.200.00
Student Loans Compan​y99.200.00
Westminster Foundati​on for Democracy99.200.00
National Museums of ​Scotland98.403.20
National Endowment f​or Science, Technolo​gy and the Arts98.400.80
Civil Aviation Autho​rity98.400.00
Department of Cultur​e, Arts and Leisure98.400.00
Engineering and Phys​ical Sciences Resear​ch Council98.400.00
Nuclear Decommission​ing Authority98.400.00
Office of Rail Regul​ation (ORR)98.400.00
Opening up governmen​t (data.gov.uk)98.400.00
Parades Commission f​or Northern Ireland98.400.00
Science Museum Group​98.400.00
Sport England98.400.00
The British Pharmaco​poeia (BP)98.400.00
Utility Regulator – ​Northern Ireland98.400.00
Public services Ombu​dsman for Wales97.670.00
Medical Research Cou​ncil97.601.60
National Army Museum​97.600.80
Imperial War Museum97.600.00
National Forest Comp​any97.600.00
Ofcom97.600.00
Water Industry Commi​ssion for Scotland97.600.00
VisitBritain96.806.40
Churches Conservatio​n Trust96.800.00
Planning Portal96.800.00
National Savings and​ Investments96.200.00
Ordnance Survey96.0052.80
Natural History Muse​um96.000.80
Legal Ombudsman96.000.00
Conservative Party95.200.80
Ministry of Justice ​(MoJ)95.200.80
Advisory Committee o​n Advertising95.200.00
Economic and Social ​Research Council95.200.00
UK Legislation95.200.00
Flexible Support for​ Business94.400.00
National Institute f​or Biological Standa​rds and Control94.400.00
Drinking Water Inspe​ctorate93.880.00
Arts Council England​93.601.60
Pensions Ombudsman93.600.00
DairyCo92.800.00
Financial Conduct Au​thority92.800.00
Sustainable Developm​ent Commission92.800.00
National Parks92.000.00
National Museums of ​Northern Ireland91.200.00
Investors in People90.400.00
Potato Council90.400.00
Scottish Parliament89.600.80
Equality Commission ​for Northern Ireland​88.800.00
Department of Justic​e NI88.0034.40
London Councils88.000.00
Information Commissi​oner's Office87.2042.40
British Library87.201.60
Centre for Environme​nt, Fisheries and Aq​uaculture Science86.400.00
Met Office85.6075.20
National Maritime Mu​seum84.000.00
Care Quality Commiss​ion82.400.00
Engineering Construc​tion Industry Traini​ng Board81.600.00
UK Hydrographic Offi​ce80.800.00
Construction Industr​y Training Board80.000.00
NHS80.000.00
Scottish Government ​Health Directorates80.000.00
Serious Organised Cr​ime Agency76.800.00
Food and Environment​ Research Agency76.000.00
National Portrait Ga​llery75.200.80
National Gallery74.400.00
National Historic Sh​ips72.000.00
Wallace Collection72.000.00
Passenger Focus (Rai​l Passengers Council​)70.400.00
The Houses of Parlia​ment68.800.00
Royal Mint65.604.00
Victoria and Albert ​Museum64.000.00
DisabledGo62.400.00
Local Government Ass​ociation60.000.80
Local Government Imp​rovement &​ Development60.000.80
British Museum58.400.00
UK Sport56.000.00
Welsh Assembly Gover​nment54.400.00
British Transport Po​lice Authority47.200.00
The National Archive​s44.000.00
NI Business Info41.600.00
National Joint Regis​try (NJR)40.000.00
Liberal Democrat Par​ty31.201.60
National Museums Liv​erpool24.001.60
Criminal Justice Ins​pectorates22.400.00
National Heritage Me​morial Fund22.400.00
Public Lending Right​20.803.20
Parliamentary and He​alth Service Ombudsm​an10.402.40
Independent Police C​omplaints Commission​10.400.00
Health Professions C​ouncil7.200.00
Big Lottery Fund4.000.00
LEASE (The Leasehold​ Advisory Service)3.200.00
Get Safe Online2.401.60
Buy With Confidence2.400.80
Government Art Colle​ction2.400.00
Labour Party2.400.00
Royal Naval Submarin​e Museum2.400.00
Queen Elizabeth II C​onference Centre1.600.00
Natural Resources Wa​les0.801.60
English Heritage0.800.80
Community Developmen​t Foundation0.800.00
Marshall Aid Commemo​ration Commission0.800.00
Royal Botanic Garden​s, Kew0.800.00
Council for Central ​Laboratory of Resear​ch Councils0.000.00
Horserace Betting Le​vy Board0.000.00
Horticultural Develo​pment Company (HDC)0.000.00
Housing Ombudsman Se​rvice0.000.00
Security Industry Au​thority0.000.00
The Fire Service Col​lege0.000.00
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Error free sites

The following sites scored full marks for Function.

  • The Pensions Regulator
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • The Fire Service College
  • Horserace Betting Levy Board
  • Horticultural Development Company (HDC)
  • Housing Ombudsman Service
  • Security Industry Authority
  • Council for Central Laboratory of Research Councils
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Boundary Commission for England
  • The Adjudicator's Office
  • Boundary Commission for Northern Ireland
  • Investigatory Powers Tribunal
  • Museum of London
  • Northern Ireland Police Fund
  • The British Monarchy
  • Royal Ulster Constabulary George Cross Foundation
  • West Northants Development Corporation
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PDF testing

59.4% of checked PDFs were not tagged for accessibility.

Sitemorse performs twenty eight checks on PDF documents as part of our website benchmarking to ensure users do not experience problems such as broken links, or failing email addresses - we are also the first to test the accessibility compliance of PDF's.

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Top ten functional failures

The most common categories of functional failure.

url/fetch/notfound
File not found
59.01%
url/fetch/noaddr
Host not found in DNS
9.44%
url/fetch/unknownstatus
Unknown status code received from web server
9.18%
url/fetch/exception
Exception while downloading file
7.34%
file/image/badtype
Image file has incorrect type
6.79%
url/fetch/timeout
Timeout downloading file
2.55%
url/fetch/badscheme
URL scheme was unrecognised
2.27%
url/fetch/accessdenied
Access is denied
2.20%
url/fetch/redirectloop
Redirect points back to the original page
0.35%
url/fetch/connref
Connection refused by server
0.33%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/repeatedattr
A tag has been assigned the same attribute more than once
17.33%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
13.67%
file/html/badattr
Invalid attribute name
11.46%
file/html/unknownentity
Unknown entity name
11.37%
file/html/badentity
Invalid character in entity
11.31%
file/html/missingclose
An element is missing the required close tag
10.18%
url/fetch/moved
A "301 Moved Permanently" response was received
5.97%
file/html/unknowntag
A start or end tag was found which was unrecognised
4.52%
file/html/badvalue
Invalid attribute value
4.44%
file/html/missingattr
A start tag is missing required attributes
2.33%