May 2006/UK Retail Banks



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INDEX Facts

  • Completed date:

    10 May 2006

  • Total URLs tested:

    -

  • Total tests run:

    -

  • Total number of PDF's:

    -

  • URLs failing functional tests:

    None%

  • Pages failing code standards:

    None%

  • Pages missing a title:

    None%

  • Pages failing accessibility level A:

    None%

  • Pages failing accessibility level AA:

    None%

  • Poorest code quality:

    Co-operative Bank (http://www.co-operativebank.co.uk/) - 35,816 failures

  • Fastest average response time:

    Bank of Ireland (http://www.bank-of-ireland.co.uk/)




Accessibility and Performance rankings Expand / contract icon

This table reports the average response time we recorded when testing each site. A response time above 0.7 seconds can have a negative effect on user experience.

This table reports the percentage of pages on the sites we tested that passed automated WCAG 1.0 A and AA testing (0 means every page had an issue).

Organisation Avg. Response Download (kB/s)
Only available for Qtr 4 2010 onwards
Organisation A AA
Julian Hodge Bank Gr​oup100.00100.00
Skipton Building Soc​iety100.0092.91
askBM100.0066.67
cahoot100.001.47
Bank of Ireland100.000.00
Britannia Building S​ociety100.000.00
British Bankers' Association100.000.00
Ecology Building Soc​iety100.000.00
HFC Bank100.000.00
HSBC Bank plc100.000.00
Leeds Building Socie​ty100.000.00
Liverpool Victoria100.000.00
Lloyds TSB100.000.00
Marks &​ Spencer Money100.000.00
The Melton Mowbray B​uilding Society100.000.00
Coutts Private banki​ng98.450.00
NatWest98.440.00
Nationwide Building ​Society98.430.00
Principality Buildin​g Society97.670.00
Coventry Building So​ciety97.660.00
Tesco Personal Finan​ce97.620.00
Stroud &​ Swindon Building So​ciety 96.900.00
Alliance &​ Leicester96.850.00
Bank of Ireland Nort​hern Ireland96.060.00
Smile96.035.56
Yorkshire Bank94.490.00
Barclays94.350.00
Norwich and Peterbor​ough Building Societ​y92.913.15
Clydesdale Bank92.910.00
Standard Life92.138.66
Scarborough Building​ Society90.480.00
Derbyshire Building ​Society89.680.00
Bradford &​ Bingley86.820.00
Prudential UK85.830.00
Direct Line85.160.00
Alliance &​ Leicester Commercia​l Bank84.920.00
Nottingham Building ​Society84.800.00
The AA83.460.00
Cater Allen Private ​Bank82.540.00
Co-operative Bank80.470.78
Bank Of Scotland78.740.00
Intelligent Finance78.740.00
Portman Building Soc​iety78.570.00
Financial Services A​uthority73.6050.40
Halifax Online71.650.00
Sainsbury's Bank65.870.00
Bank Of Cyprus62.070.00
ING Direct59.170.00
Royal Bank of Scotla​nd55.560.00
northern rock51.9733.86
Unity Trust Bank40.940.00
Woolwich39.740.00
AIB - Ireland34.110.00
Ulster Bank25.780.00
First Trust Bank10.940.00
Hamilton Direct Bank​6.670.00
Arbuthnot Banking Gr​oup5.880.00
Cheshire BS5.510.00
Cheshire Building So​ciety5.510.00
Secure Trust Bank4.350.00
Citibank UK3.490.00
Leek United Building​ Society2.992.99
The Hanley Building ​Society2.340.00
first direct1.560.00
Furness Building Soc​iety1.090.00
Dunfermline Building​ Society0.780.00
Bank of England0.000.00
Egg0.000.00
Investec Bank0.000.00
Islamic Bank of Brit​ain0.000.00
Laiki Group0.000.00
Triodos0.000.00
Universal Building S​ociety0.000.00
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Error free sites

The following sites scored full marks for Function.

  • Alliance & Leicester
  • askBM
  • Britannia Building Society
  • Citibank UK
  • Julian Hodge Bank Group
  • Lloyds TSB
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Failing A & AA on every page

The following sites failed high priority tests on every page.

  • Bank of England
  • Egg
  • Investec Bank
  • Islamic Bank of Britain
  • Laiki Group
  • Universal Building Society
  • Triodos
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Excluded from INDEX

The following sites were excluded from the INDEX.

  • Northern Bank
  • Newcastle Building Society
  • The Loughborough
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Top ten functional failures

The most common categories of functional failure.

file/url/badquery
None
23.38%
file/url/offtop
None
17.72%
file/url/badpath
None
16.97%
url/fetch/badcookie
Web server attempted to set invalid cookie
14.02%
file/html/longmeta
None
7.71%
url/fetch/notfound
File not found
5.41%
file/html/badmeta
None
4.38%
file/html/longtitle
None
2.89%
url/mail/exception
Exception while verifying email address
2.33%
file/html/metascheme
None
1.34%
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Top ten code quality failures

The most common categories of code quality failure.

file/html/badentity
Invalid character in entity
21.26%
file/html/unknownentity
Unknown entity name
20.36%
file/html/badvalue
Invalid attribute value
18.78%
file/html/tagnotallowed
A start tag has been found in a position in which that element may not appear
17.12%
file/html/badattr
Invalid attribute name
10.34%
file/html/closingunopened
A redundant close tag was found
5.03%
file/html/missingclose
An element is missing the required close tag
3.36%
file/html/unknowntag
A start or end tag was found which was unrecognised
1.84%
file/html/unnecessaryclose
An end tag was found for an element which does not require one
0.40%
file/html/repeatedattr
A tag has been assigned the same attribute more than once
0.39%