2013 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2013 Q3/UK Retail 500 Websites. Since then, 5 sites entered the survey and 41 sites could not be included in the rankings (4 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Anoushka London 9.37
same Pownall Carpets 8.12
+ 9 Sofa Workshop 7.49
same KD Beds 7.49
same Greenhalghs Craft Bakery 7.48
+ 87 Aquascutum 7.38
same The Whisky Shop 7.20
+ 1 Beds Direct 7.12
+ 7 Poundland 6.84
+ 3 C&H Fabrics 6.84
- 5 HI Weldrick 6.84
+ 2 Tie Rack 6.66
- 3 Moss Bros 6.64
+ 5 Sleepland Beds 6.64
+ 73 H&M 6.55
+ 33 Rowlands Pharmacy 6.42
+ 20 Miu Miu 6.41
+ 147 Robert Dyas 6.40
- 1 QD Stores 6.40
- 12 Spar (UK) 6.33
same Vivi 6.32
+ 1 PCT Healthcare (Tims & Parker) 6.30
+ 1 Dollond & Aitchison 6.30
+ 15 Choice Discount Stores 6.29
- 14 Adams Childrenswear 6.28
+ 20 Fired Earth 6.28
+ 39 Manor Pharmacy 6.28
- 8 Hein Gericke (UK) 6.20
- 1 Costcutter Supermarket 6.18
same A.F. Blakemore 6.14
+ 58 Russell Hobbs 6.12
+ 43 Budget DIY 6.12
- 1 Glasswells 6.00
+ 105 Futon Company 5.96
+ 280 Muji. 5.82
- 1 Van Hage & Company 5.76
- 10 Scrivens 5.76
- 4 Fortnum & Mason 5.72
+ 11 DJ Squire & Co 5.72
+ 1 Jo Alexander 5.70
- 8 JJ Food Service 5.64
same Racing Green 5.64
- 18 Bargain Booze 5.60
- 6 Rippleglen 5.57
+ 61 Wyevale Garden Centres 5.56
+ 129 Apple itunes 5.56
+ 60 Bridgemere Nursery & Garden World 5.56
+ 11 Fendi 5.52
+ 2 Asprey 5.50
- 33 Velvet Affair 5.50
+ 52 Lidl 5.49
- 30 Primark Stores 5.48
+ 1 Haskins Garden Centres 5.41
+ 1 Motor World 5.40
- 40 Tulchan Group (The) 5.40
- 30 Burberry Group plc 5.38
+ 20 F Hinds 5.38
same Tripp Luggage (Greenwich Group) 5.36
+ 52 Turnbull & Asser 5.36
- 16 Wax Lyrical 5.34
+ 64 Iceland Foods 5.30
+ 11 Blockbuster Entertainment 5.24
- 10 Nevada Bob (UK) 5.23
+ 57 Chums 5.22
+ 163 The Watch Hut 5.20
- 19 Slater Menswear 5.20
same Boodle & Dunthorne 5.20
+ 1 Arighi Bianchi & Co 5.18
- 29 Anya Hindmarch 5.18
- 9 Scats Countrystores 5.12
- 28 Harvey & Thompson 5.12
same Fishpools 5.10
+ 39 Courtesy Shoes 5.07
- 29 Hornby 5.06
+ 274 Cooplands (Doncaster) 5.06
- 45 Albemarble & Bond Holdings 5.04
+ 21 Suit Direct 5.02
+ 128 Holland & Barrett 5.02
+ 58 Budgens 5.00
- 44 Hobbs 5.00
new Jane Norman 4.96
- 2 Findel 4.96
+ 3 Suttons 4.94
+ 6 W Boyes & Co 4.94
- 6 Hammicks Bookshops 4.92
- 2 Garden & Leisure 4.92
+ 14 Cash Converters (UK) 4.92
- 3 Klondyke Garden Centres 4.91
+ 30 Fenwick 4.86
- 16 Greggs 4.86
+ 329 WH Smith 4.84
- 36 Silentnight Beds 4.82
- 31 Action Bikes 4.80
- 3 Aldi 4.78
+ 146 Oddbins 4.76
- 36 Corgi 4.70
+ 26 Toolbank 4.67
+ 32 Costco 4.66
+ 15 Paydens Chemists 4.66
+ 125 Clifford James 4.66
+ 133 Rayner & Keeler 4.62
+ 180 Dulux 4.62
+ 63 Goldsmiths Holdings 4.60
- 12 Hermes (GB) 4.60
- 29 Optical Express 4.58
- 6 SCS 4.56
+ 55 Jarrold & Sons 4.52
- 45 Charles Clinkard 4.50
+ 15 Paul Smith 4.48
- 45 Stokers 4.48
+ 16 Crew Clothing 4.48
+ 103 Mole Valley Farmers. 4.48
- 35 River Island Clothing Co 4.48
- 5 Palmers (Great Yarmouth) 4.46
- 5 Habitat (UK) 4.46
+ 62 Linens Direct 4.46
+ 313 Zara UK 4.42
- 47 Myvintage.co.uk 4.40
- 51 Williams & Griffin 4.40
- 4 LK Bennett 4.38
- 4 BrightHouse 4.38
- 9 The Wine Society 4.33
- 36 Elvi 4.32
+ 29 Kenzo 4.32
+ 16 Frosts 4.32
- 4 BEERmerchants.com 4.32
+ 28 Countrywide Stores 4.30
- 33 American Golf Discount Centre 4.30
+ 17 C&J Clark 4.30
- 2 DIY Kitchens UK 4.30
- 37 Dream of Silver 4.30
+ 130 Links of London 4.28
- 1 O2 UK 4.28
- 16 Hawes and Curtis 4.28
- 39 Pumpkin Patch 4.26
- 21 Poundstretcher 4.20
+ 26 Morlands 4.16
- 41 Divertimenti 4.16
+ 3 The Plasma Centre 4.14
+ 28 Timberland (UK) 4.14
- 21 Ernest Jones 4.14
+ 167 Asda 4.12
+ 117 Mulberry 4.10
+ 167 Toys R Us 4.10
+ 13 Specsavers Optical Group 4.10
+ 1 Brantano (UK) 4.10
+ 13 LoveFilm 4.10
+ 42 Dancongdress.co.uk 4.08
+ 23 New Look 4.06
new John Smith & Son (Glasgow) 4.02
+ 156 Pixmania UK 4.02
+ 15 Dreams 4.02
- 2 Feather & Black 3.96
- 2 featureDECO 3.96
- 1 Ziggla 3.96
- 12 WJ Aldiss 3.94
- 74 Jaeger 3.94
new Cloggs 3.94
same Dunnes Stores 3.87
- 11 Net-a-Porter 3.86
- 18 Jones Bootmaker 3.86
new Cutler and Gross 3.85
+ 7 Multiyork Furniture 3.78
- 60 Hush Puppies UK 3.78
+ 27 Matalan 3.78
+ 7 The Entertainer 3.76
+ 46 Gilletts (Callington) 3.76
+ 30 Vodafone 3.76
+ 190 Samuel Windsor 3.76
+ 46 Rohan Designs 3.76
+ 31 Diesel (London) 3.74
+ 31 Timpson 3.74
+ 65 Whittard of Chelsea 3.74
- 39 Graham Tiso 3.72
+ 47 Jewellery Catalogue 3.72
- 112 Hoopers 3.70
+ 14 Vision Express 3.70
+ 7 Magnet 3.66
- 23 Edinburgh Woollen Mill (The) 3.66
+ 41 Hackett 3.66
new JH Haskins & Sons 3.62
+ 13 Dobbies Garden Centres 3.59
+ 13 World Duty Free Europe 3.58
- 10 Swarovski UK 3.58
+ 12 Harvey Nichols 3.58
+ 13 Plumb Center Online 3.58
+ 13 Qualitydiamonds.co.uk 3.58
- 159 The White Company (UK) 3.58
+ 15 Mappin & Webb 3.56
+ 15 T-Mobile 3.56
+ 57 All Saints 3.56
- 16 Camp Hopson & Co. 3.54
- 13 Morley's 3.52
- 23 Crabtree & Evelyn 3.52
+ 17 Wm Morrison Supermarkets 3.52
+ 31 The Works Holdings 3.52
- 145 Beale 3.51
- 67 Barbour 3.51
- 51 Officers Club (The). 3.50
- 92 Gardiner Sons & Co 3.48
+ 16 TJ Morris 3.48
+ 136 Reid Furniture 3.48
+ 136 Harveys Furniture 3.48
+ 41 White Stuff 3.48
- 23 Ellis Brigham 3.48
- 66 Games Workshop 3.46
- 38 Louis Vuitton 3.44
- 19 Grove Beads 3.42
- 80 Thorntons plc 3.42
+ 14 Carlton 3.42
- 25 Warren James (Jewellers) 3.40
- 19 Hotel Chocolat 3.40
+ 18 Power House Fitness 3.40
- 88 H Samuel 3.38
- 82 Prada 3.38
+ 116 Carphone Warehouse 3.38
+ 34 Ocado 3.38
- 9 Dixons 3.36
- 9 Currys 3.36
- 12 PC World 3.36
- 87 Bloomsbury 3.35
+ 1 Barker & Stonehouse 3.34
- 29 Toymaster 3.33
+ 31 Hammonds Furniture 3.32
- 46 Reiss 3.32
+ 105 Brand Alley 3.32
- 50 Paul Simon (London) 3.30
+ 9 Bandai UK & Eire 3.30
- 48 Majestic Wine 3.30
+ 121 Lush Retail 3.30
- 47 Jessops 3.30
+ 8 The Bear Factory 3.27
- 22 Coop Online 3.26
- 132 Armani 3.24
+ 33 Decathlon UK 3.20
+ 11 Oasis Stores 3.20
+ 15 John Lewis 3.20
+ 11 Carpetright 3.20
+ 156 Ticketmaster UK 3.20
+ 10 Sterling Furniture Group 3.20
- 84 East 3.16
+ 134 JJB Sports 3.14
+ 37 British Home Stores 3.14
- 162 The Cooks Kitchen 3.14
+ 24 Freemans 3.14
+ 12 Grattan 3.14
+ 117 Wilkinson Plus 3.14
+ 11 W&G Foyle 3.14
+ 52 Agent Provocateur 3.12
- 32 Fraser Hart 3.12
+ 45 Waitrose 3.12
+ 21 Foot Locker UK 3.12
- 18 Fat Face 3.12
- 15 Peacocks 3.12
+ 19 TK Maxx 3.12
+ 44 Laithwaites 3.06
- 28 Graham & Green 3.04
- 153 Kurt Geiger 3.04
+ 96 Original Factory Shop Group (The) 3.04
- 28 Tesco 3.00
+ 18 Argos 3.00
- 181 Snax 24 2.97
- 113 Blacks Outdoor Division 2.97
- 81 Walsh 2.96
- 46 Thomas Pink 2.96
- 22 Hamleys 2.96
- 103 Orange 2.96
- 4 99p Stores 2.94
- 131 Yeomans Outdoors 2.94
- 5 Cargo Home Shop 2.94
+ 53 Sports Direct International 2.94
+ 41 Barrats 2.94
- 27 Uniqlo (UK) 2.94
+ 28 Littlewoods 2.94
+ 29 Choice.co.uk 2.94
- 56 Furniture123 2.94
- 7 Whitaker & Sawyer 2.90
- 7 The Drink Shop 2.89
+ 143 Space NK 2.88
+ 95 Additions Direct 2.88
- 9 ISME 2.88
- 26 Woolworths.co.uk 2.88
- 26 Marshall Ward 2.88
+ 21 Slurp 2.88
- 43 BlingAsia 2.86
+ 20 J.P. Boden & Co. 2.80
- 54 IKEA 2.80
- 5 trueshopping.co.uk 2.80
- 5 Walter Davidson & Sons 2.79
- 287 DFS Furniture Company 2.78
+ 35 Field & Trek 2.78
- 2 USC Group 2.78
+ 1 Republic 2.78
- 64 Gieves & Hawkes 2.78
+ 58 Chemical UK 2.76
+ 104 Clinton Cards 2.76
- 10 Mywardrobe.com 2.76
- 10 Lakeland 2.76
+ 4 Jack Wills 2.76
- 9 Ted Baker 2.76
+ 17 Warehouse 2.74
- 5 diamondstore.co.uk 2.74
- 5 Kays 2.74
- 23 Apollo 2000 2.70
+ 25 Vertbaudet 2.70
- 80 Blackwell UK 2.69
- 41 Furniture Village 2.68
+ 71 Very 2.68
+ 92 Build A Bear 2.68
+ 27 Lloyds Pharmacy 2.68
+ 88 Levi Strauss (UK) 2.67
- 176 M and M Direct 2.64
+ 22 Hughes Electrical 2.62
- 6 Bathstore.com 2.60
+ 27 Theo Fennell 2.60
+ 4 ASOS 2.60
+ 16 Baker Ross 2.60
- 41 House of Bath 2.60
- 7 Dune 2.58
- 34 Bensons for Beds 2.58
- 134 Forrest Furnishing 2.58
- 29 Monsoon 2.58
+ 23 Mothercare 2.58
- 8 Acotis 2.56
+ 124 Conran Shop Holdings 2.54
- 5 Empire Direct 2.54
- 42 Maternity Jean 2.52
- 92 Hobbycraft Group 2.51
+ 67 Joseph 2.50
- 55 Jacamo 2.50
+ 25 Maplin 2.50
- 131 Topps Tiles 2.50
- 80 Jacques Vert 2.44
same Bennetts (Retail) 2.42
- 13 The Book People 2.42
+ 5 Early Learning Centre 2.40
- 149 Beaverbrooks The Jewellers 2.40
+ 39 TM Lewin 2.40
+ 4 The Fragrance Shop 2.40
+ 43 Staples (UK) 2.40
+ 33 Mamas & Papas 2.40
- 197 French Connection 2.40
- 54 Firebox 2.40
- 30 Laura Ashley Holdings 2.40
+ 41 Topshop 2.40
- 51 Cotswold Outdoor 2.40
- 3 Selfridges 2.40
- 25 Ann Summers 2.40
- 86 House of Fraser 2.40
- 10 Dunelm 2.40
+ 42 Ryman 2.40
same La Redoute 2.40
+ 58 Evans Cycles 2.40
- 9 Lands End Direct 2.40
- 8 Phones 4 U 2.40
- 8 Gap 2.40
+ 46 Asda Group (Wal-Mart) 2.35
- 259 WJ Daniel & Co 2.34
- 9 eBuyer 2.34
+ 42 Sunday Times Wine Club 2.34
- 154 Tissot 2.32
- 8 Lombok Furniture 2.26
- 6 Hillier Nurseries 2.25
- 47 Whole Foods Market 2.25
- 40 Home Shopping Direct 2.24
- 37 Home Essentials 2.24
- 6 Homebase 2.22
- 154 Marks & Spencer 2.22
- 33 eBay.co.uk 2.22
+ 34 Figleaves 2.16
- 9 Game 2.16
- 9 Misco.co.uk 2.16
+ 55 Avon UK 2.15
+ 33 Long Tall Sally 2.14
- 114 Coast 2.14
+ 32 Karen Millen 2.14
- 58 Claires Accessories UK 2.14
- 135 Next 2.14
+ 15 Shoes.co.uk 2.14
+ 12 Heather Valley 2.14
- 12 Shoe Tailor 2.14
+ 30 Superdrug 2.14
+ 1 Simply Yours 2.14
+ 29 Burton 2.14
- 4 Gray & Osbourn 2.14
+ 1 Shapely Figures 2.14
- 60 Simply Be 2.14
- 21 Viva La Diva 2.14
+ 2 Nightingales 2.14
- 98 Marisota 2.14
- 115 High and Mighty 2.14
- 27 Fifty Plus 2.14
- 5 Special Collection 2.14
+ 24 Ambrose Wilson 2.14
- 23 Play.com 2.14
- 28 Premier Man 2.14
- 27 Fashion World 2.14
- 8 Oxendales 2.14
+ 22 JD Williams 2.14
+ 23 JD Sports (The John David Group) 2.08
- 4 Alexon 2.08
+ 22 Wickes 2.08
+ 22 Screwfix 2.08
- 105 Yves Rocher (London) 1.98
- 7 Watches of Switzerland 1.98
- 139 The Body Shop 1.88
+ 36 Harrods Holdings 1.88
- 26 The Brilliant Gift Shop 1.88
+ 28 Orvis 1.88
- 100 Naked Wines 1.88
- 5 Bonmarche 1.88
- 41 Boots 1.88
+ 2 Daxon 1.88
- 160 Hawkin's Bazaar 1.88
- 30 Studio 1.88
+ 18 Dorothy Perkins 1.88
- 1 Wallis 1.88
+ 18 Heals 1.88
+ 12 Cucina Direct 1.88
- 42 Tesco Direct 1.88
- 12 Topman 1.88
- 8 Miss Selfridge 1.88
- 6 B&Q 1.88
+ 8 Evans 1.88
- 67 The Cotswold Company 1.88
+ 13 Virgin Wines 1.88
- 38 Viking Direct 1.88
- 55 Classic Detail 1.88
+ 4 Debenhams 1.82
+ 10 Lastminute.com 1.82
+ 11 Kay Jewelers 1.82
- 6 Bally Group (UK) 1.80
- 6 Hawkshead 1.80
- 24 Scotts of Stow 1.62
- 69 M & Co 1.62
- 1 Amazon UK 1.62
+ 9 Cotton Traders 1.62
same Disney Store 1.62
- 79 Blue Inc 1.37
+ 7 JH Leeke & Son 1.36
same Schuh 1.30
+ 6 Waterstone's 1.28
- 38 Richer Sounds 1.10
same Halfords Group 1.10
same 365-diamonds.com 1.10