2013 Q3/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2013 Q2/UK Consumer Finance. Since then, 2 sites entered the survey, 14 sites left the survey and 46 sites could not be included in the rankings (4 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 2 Leeds Building Society 8.98
- 1 Clarity Credit Management 8.66
+ 21 Old Mutual Asset Managers 8.00
- 2 Brown Shipley 7.80
+ 8 Dudley Building Society 7.75
same WH Ireland Stockbrokers 7.72
+ 1 Welcome Finance 7.66
- 3 Intelligent Finance 7.62
same Julius Baer Investments 7.54
same Advantage Finance 7.36
- 7 BM Savings 7.30
+ 3 Nemo Personal Finance 6.76
+ 10 Julian Hodge Bank 6.75
- 2 Monmouthshire Building Society 6.74
+ 6 Kensington Mortgages 6.74
+ 1 Syscap 6.74
+ 1 C. Hoare & Co 6.65
+ 4 Daiwa Securities SMBC Europe 6.62
- 3 Adam & Company Group 6.48
- 9 John Charcol 6.48
- 7 Smith & Williamson Holdings Ltd 6.46
+ 26 Hitachi Capital 6.36
+ 3 Shore Capital 6.29
+ 16 3i Group 6.23
- 5 Charity Bank 6.21
+ 8 Lloyds TSB 6.20
- 2 Health Shield Friendly Society 6.16
+ 10 Airdrie Savings Bank 5.95
same Quayle Munroe 5.94
+ 74 British Bankers' Association 5.78
same BNP Paribas Finance 5.76
+ 17 The Money Shop 5.66
+ 10 Citibank International 5.66
+ 94 Nottingham Building Society 5.64
+ 61 Teachers Building Society 5.64
- 1 Ocean Finance 5.64
- 1 West Bromwich Building Society 5.64
- 11 Newcastle Building Society 5.57
+ 3 Clydesdale Bank 5.46
+ 37 Coutts & Co 5.38
+ 5 Ecology Building Society 5.36
- 3 Baines & Ernst 5.36
+ 31 Schroders 5.35
- 7 GE Commercial Finance 5.35
- 13 Loughborough Building Society 5.32
+ 1 Nomura Bank International 5.32
+ 18 Cumberland Building Society 5.30
+ 11 Legal & General Bank 5.28
+ 34 Close Brothers Bank 5.20
- 5 One Account 5.15
+ 2 GE Life 5.04
+ 2 SAV Credit 4.97
+ 4 Technology Leasing 4.94
- 21 engage Mutual Assurance 4.94
+ 13 Newbury Building Society 4.94
- 6 Financial Ombudsman Service 4.88
+ 143 Mirabaud Investment Management 4.84
+ 51 Investec Group 4.84
+ 52 Brewin Dolphin Holdings 4.76
+ 4 Scottish Widows Bank plc 4.76
+ 17 European Central Bank 4.74
+ 24 Yorkshire Bank 4.74
+ 4 Agricultural Mortgage Corporation 4.74
+ 5 Ipswich Building Society 4.61
+ 8 Practice Plan 4.60
+ 36 Aberdeen Asset Management 4.57
- 1 Bank of Ireland 4.56
+ 44 Glitner Bank 4.56
+ 11 Cater Allen Private Bank 4.50
+ 31 Numis Securities 4.48
- 52 Scottish Widows Investment 4.42
same Cattles 4.41
+ 21 Landesbank Hessen-Thuringen 4.39
+ 8 Northern Trust 4.39
+ 12 Arab Bank 4.38
+ 19 M&S Money 4.36
+ 15 ABN AMRO 4.36
- 3 AIB Capital Markets 4.35
- 8 Incasso Debt Recovery 4.34
+ 17 Bank of Tokyo Mitsubishi 4.26
- 5 Greenhill & Co 4.24
- 3 Landesbank Berlin 4.15
+ 10 Redmayne Bentley 4.12
+ 19 Co-operative Financial Services 4.10
- 15 PayPoint 4.09
+ 24 M&G Investments 4.05
- 32 Nationwide Building Society 4.04
- 44 ClearDebt 4.04
+ 1 SVS Securities 4.04
- 5 Cash Converters 4.04
+ 61 Bank of New York Mellon (International) Ltd (The) 4.02
+ 15 Arbuthnot Banking Group 4.00
- 35 WestLB Mellon Asset Management (UK) 3.98
+ 44 Chelsea Building Society 3.96
- 14 Standard Life Investments 3.96
+ 52 Cheshire Building Society 3.94
+ 2 Islamic Bank of Britain 3.94
+ 15 Reliance Bank Limited 3.94
+ 15 Royal Bank of Scotland International 3.94
+ 15 Ulster Bank 3.92
new Rathbone Investment Management Limited 3.92
- 61 First Response Finance 3.89
- 14 Barclays Capital 3.85
+ 59 Rothschild & Sons 3.84
+ 13 Vocalink 3.82
- 55 Cheltenham & Gloucester 3.82
+ 70 Siemens Financial Services Limited 3.82
+ 13 Smile 3.78
+ 14 Britannia Building Society 3.78
- 58 UKI Partnerships 3.77
+ 14 Building Societies Association 3.77
+ 35 Commerzbank 3.77
- 7 Pershing Securities 3.76
+ 50 Credit Suisse Group 3.76
+ 106 UBS Investment Bank 3.74
+ 17 BIBBY Financial Services 3.66
+ 17 Dexia Public Finance Bank 3.65
+ 17 RBS Group 3.64
+ 17 National Westminster Bank - NatWest 3.64
+ 17 GMAC Commercial Finance 3.62
+ 5 First Data International 3.61
+ 34 Bank of Scotland 3.60
- 25 Sainsbury's Bank 3.58
same Direct Line Financial Services 3.58
- 17 Travelex Global and Financial Services 3.58
+ 13 Exeter Friendly Society 3.58
- 36 SG Hambros Bank Limited 3.58
+ 12 Isle of Man Bank Limited 3.57
+ 12 Cambridge Building Society 3.56
+ 12 Yorkshire Building Society 3.56
same Debt Free Direct Group 3.56
- 32 Darlington Building Society 3.54
+ 10 Halifax 3.50
+ 15 HSBC Bank 3.48
- 6 Bank of England 3.43
+ 18 Morgan Stanley & Co. International 3.41
- 21 Marks & Spencer Financial Services 3.40
- 21 Capital One Bank (Europe) 3.40
- 12 Blackrock 3.40
+ 17 Citigroup Global Markets Limited 3.38
+ 17 Charles Schwab UK 3.34
+ 17 Homeloan Management 3.30
+ 61 Tesco Personal Finance Group Limited 3.28
+ 17 James Hay 3.26
same Barclaycard 3.22
- 24 Paragon Group 3.21
- 1 Allied Irish Bank 3.15
+ 14 Vanquis Bank 3.12
+ 35 Capital Resolve 3.11
same Merrill Lynch 3.10
+ 22 Standard Life Bank 3.08
+ 8 JP Morgan Asset Management 3.08
- 2 Gulf International Bank 3.07
- 34 Charles Stanley 3.05
+ 21 Coventry Building Society 3.04
- 126 MBNA Europe 3.04
+ 21 Invesco Perpetual 3.02
+ 28 Bank of Montreal 3.01
+ 21 CCLA Investment Management 2.99
+ 21 HSBC Bermuda 2.98
+ 36 Skipton Building Society 2.94
+ 21 Family Investments 2.94
+ 2 SWIFT 2.93
+ 10 More Than 2.88
+ 42 Sumitomo Mitsui Banking Corporation Europe 2.84
+ 21 Lex Vehicle Leasing 2.84
+ 4 Societe Generale Group 2.84
+ 20 Macquarie Bank UK 2.83
+ 33 Barclays Group 2.80
+ 12 Goldman Sachs International 2.79
+ 18 JPMorgan Chase 2.79
+ 3 Investec Asset Management 2.79
- 18 Euler Hermes Group 2.78
+ 19 Standard Chartered Bank 2.71
+ 19 Butterfield Private Bank 2.69
+ 19 ICICI Bank UK 2.68
+ 19 Standard Bank 2.68
+ 20 ARVAL 2.66
+ 20 MasterCard 2.65
+ 21 Scotiabank 2.61
+ 22 Diners Club 2.59
- 16 Westpac Banking Corporation UK 2.56
+ 26 Moneysupermarket 2.54
+ 22 LIFFE Euronext 2.53
+ 23 Deutsche Bank 2.48
- 14 Quick Quid 2.48
- 2 AWD Moneyextra 2.44
- 19 Secure Trust Bank Plc 2.43
+ 3 Rabobank International 2.42
+ 21 Moneyfacts Group 2.40
- 24 First Trust Bank 2.37
+ 20 National Australia Bank 2.34
+ 12 PMI Europe 2.33
- 24 London Stock Exchange 2.30
new Santander 2.26
+ 20 Renaissance Capital Limited 2.15
+ 26 Danske Bank 2.15
+ 19 Leumi Bank & Trust Company (Channel Island) 2.06
+ 20 European Bank 2.05
+ 13 Coface UK 2.04
+ 24 Western Union UK 2.04
- 23 ANZ Investment Bank 1.92
+ 7 HSBC Private Bank 1.88
+ 16 Mercer 1.78
+ 17 Genworth Financial 1.72
+ 20 Jefferies International 1.53
+ 17 MoneyGram International 1.41
- 64 Altium Capital 0.85