2013 Q2/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2013 Q1/UK Consumer Finance. Since then, 4 sites entered the survey and 42 sites could not be included in the rankings (4 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 7 Clarity Credit Management 8.66
+ 3 Brown Shipley 8.16
- 2 Leeds Building Society 8.06
- 1 BM Savings 8.02
- 3 Intelligent Finance 7.98
- 2 WH Ireland Stockbrokers 7.92
- 1 Birmingham Midshires Building Society 7.66
+ 44 Welcome Finance 7.66
+ 103 Julius Baer Investments 7.54
+ 3 Advantage Finance 7.36
+ 7 John Charcol 7.10
- 2 Monmouthshire Building Society 7.10
+ 3 Dudley Building Society 6.91
same Smith & Williamson Holdings Ltd 6.82
+ 7 Nemo Personal Finance 6.76
+ 1 Adam & Company Group 6.74
- 6 Syscap 6.74
- 6 C. Hoare & Co 6.65
+ 75 Scottish Widows Investment 6.64
+ 3 Charity Bank 6.57
same Kensington Mortgages 6.49
- 3 Daiwa Securities SMBC Europe 6.42
- 14 Julian Hodge Bank 6.39
+ 13 Old Mutual Asset Managers 6.30
+ 10 Health Shield Friendly Society 6.16
+ 16 Shore Capital 6.03
- 2 Newcastle Building Society 6.03
+ 29 Mortgage Express 5.94
- 3 Quayle Munroe 5.94
+ 3 MBNA Europe 5.94
- 16 BNP Paribas Finance 5.82
+ 24 Loughborough Building Society 5.68
+ 3 engage Mutual Assurance 5.66
+ 95 Lloyds TSB 5.66
+ 75 Ocean Finance 5.64
- 6 West Bromwich Building Society 5.64
+ 11 GE Commercial Finance 5.61
- 6 Airdrie Savings Bank 5.59
+ 6 Baines & Ernst 5.54
+ 87 3i Group 5.51
+ 28 First Response Finance 5.51
+ 5 Clydesdale Bank 5.46
+ 10 Citibank International 5.46
+ 15 ClearDebt 5.44
new One Account 5.41
- 5 Ecology Building Society 5.36
+ 21 Nomura Bank International 5.32
- 24 Hitachi Capital 5.28
- 29 The Money Shop 5.18
+ 1 Financial Ombudsman Service 5.14
+ 16 Cheltenham & Gloucester 5.06
new UKI Partnerships 5.05
+ 10 GE Life 5.04
+ 1 SAV Credit 4.97
+ 63 Nationwide Building Society 4.96
+ 63 Portman 4.96
- 13 Technology Leasing 4.94
- 15 WestLB Mellon Asset Management (UK) 4.94
- 13 Legal & General Bank 4.92
- 29 Masterlease 4.90
- 12 Davis Group 4.86
+ 9 LeasePlan UK 4.83
+ 37 Teachers Provident Society 4.77
same Scottish Widows Bank plc 4.76
+ 5 Cumberland Building Society 4.76
+ 20 Bank of Ireland 4.74
+ 6 Agricultural Mortgage Corporation 4.74
+ 4 Newbury Building Society 4.74
+ 70 Ipswich Building Society 4.71
+ 6 PayPoint 4.71
+ 6 Incasso Debt Recovery 4.70
+ 8 Cattles 4.67
+ 8 Practice Plan 4.66
+ 16 Schroders 4.63
+ 23 AIB Capital Markets 4.61
+ 7 Greenhill & Co 4.60
+ 8 Coutts & Co 4.56
- 28 European Central Bank 4.54
- 1 Landesbank Berlin 4.51
- 1 Cater Allen Private Bank 4.50
- 52 Standard Life Investments 4.50
+ 126 Northern Trust 4.49
+ 5 Close Brothers Bank 4.48
same National Irish Bank 4.48
- 51 Cash Converters 4.46
+ 19 Yorkshire Bank 4.38
+ 5 Arab Bank 4.38
- 1 Cofunds 4.36
- 50 Barclays Capital 4.31
+ 6 SVS Securities 4.30
- 25 SG Hambros Bank Limited 4.30
- 18 ABN AMRO 4.28
+ 21 Redmayne Bentley 4.22
- 3 Landesbank Hessen-Thuringen 4.21
+ 37 M&S Money 4.20
+ 11 Teachers Building Society 4.20
+ 60 Bank of Tokyo Mitsubishi 4.16
- 1 Sainsbury's Bank 4.12
- 45 Islamic Bank of Britain 4.12
- 73 Darlington Building Society 4.12
+ 1 Numis Securities 4.12
- 40 Aberdeen Asset Management 4.11
+ 1 Co-operative Financial Services 4.10
- 22 British Bankers' Association 4.09
new Debt Matters 4.08
- 31 Pershing Securities 4.02
new Arbuthnot Banking Group 4.00
- 48 Travelex Global and Financial Services 3.98
+ 19 Investec Group 3.96
+ 11 M&G Investments 3.96
- 53 Brewin Dolphin Holdings 3.94
+ 68 Glitner Bank 3.94
- 18 Reliance Bank Limited 3.94
+ 33 Royal Bank of Scotland International 3.94
+ 20 Ulster Bank 3.92
+ 21 Marks & Spencer Financial Services 3.92
+ 36 Capital One Bank (Europe) 3.86
- 1 Vocalink 3.82
+ 23 Hoodless Brennan Stockbrokers 3.82
+ 23 Charles Stanley 3.81
- 28 Smile 3.78
+ 29 Paragon Group 3.78
- 17 Britannia Building Society 3.78
- 15 Direct Line Financial Services 3.78
+ 20 Building Societies Association 3.77
- 6 First Data International 3.77
+ 25 Blackrock 3.76
- 13 Nottingham Building Society 3.76
+ 2 Bank of England 3.69
+ 16 Visa Europe 3.68
- 28 Debt Free Direct Group 3.66
- 9 BCW Group 3.66
- 11 BIBBY Financial Services 3.66
+ 4 Dexia Public Finance Bank 3.65
+ 5 RBS Group 3.64
+ 5 National Westminster Bank - NatWest 3.64
+ 31 GMAC Commercial Finance 3.62
- 39 Chelsea Building Society 3.60
- 99 Exeter Friendly Society 3.58
+ 9 Isle of Man Bank Limited 3.57
+ 9 Cambridge Building Society 3.56
- 6 Yorkshire Building Society 3.56
- 27 Halifax 3.56
+ 86 Altium Capital 3.53
+ 28 Barclaycard 3.52
+ 26 Allied Irish Bank 3.51
- 14 Commerzbank 3.51
- 37 Cheshire Building Society 3.50
+ 5 HSBC Bank 3.48
+ 11 Merrill Lynch 3.46
- 25 Gulf International Bank 3.43
+ 3 Bank of New York Mellon (International) Ltd (The) 3.42
- 9 DNB Norbank 3.42
+ 4 Morgan Stanley & Co. International 3.41
+ 32 Euler Hermes Group 3.40
+ 3 Bank of Scotland 3.40
+ 3 Citigroup Global Markets Limited 3.38
+ 4 Charles Schwab UK 3.34
+ 4 Homeloan Management 3.30
+ 5 JP Morgan Asset Management 3.28
- 37 James Hay 3.26
- 101 Vanquis Bank 3.22
+ 6 Rothschild & Sons 3.22
- 16 Credit Suisse Group 3.20
+ 18 SWIFT 3.19
- 53 Westpac Banking Corporation UK 3.18
+ 23 First Trust Bank 3.15
+ 2 Northern Bank 3.12
- 35 Secure Trust Bank Plc 3.11
+ 5 London Stock Exchange 3.10
+ 5 Societe Generale Group 3.10
- 16 Quick Quid 3.10
- 7 Standard Life Bank 3.08
+ 17 More Than 3.06
+ 2 Investec Asset Management 3.05
+ 2 Coventry Building Society 3.04
- 52 Siemens Financial Services Limited 3.04
+ 33 Invesco Perpetual 3.02
- 12 ANZ Investment Bank 3.00
+ 4 CCLA Investment Management 2.99
- 10 HSBC Bermuda 2.98
+ 3 Goldman Sachs International 2.97
+ 16 Family Investments 2.94
+ 20 Capital Resolve 2.93
+ 17 AWD Moneyextra 2.88
+ 14 Bank of Montreal 2.85
- 5 Lex Vehicle Leasing 2.84
+ 6 Macquarie Bank UK 2.83
+ 7 JPMorgan Chase 2.79
- 16 Alliance & Leicester Group 2.78
+ 6 Abbey National 2.78
- 13 Rabobank International 2.77
- 5 Standard Chartered Bank 2.71
+ 7 Butterfield Private Bank 2.69
+ 8 ICICI Bank UK 2.68
- 10 Standard Bank 2.68
- 5 Skipton Building Society 2.66
+ 7 ARVAL 2.66
+ 7 MasterCard 2.65
- 135 Mirabaud Investment Management 2.62
+ 17 Scotiabank 2.61
+ 5 Barclays Group 2.60
- 5 Diners Club 2.59
- 15 Tesco Personal Finance Group Limited 2.56
+ 15 PMI Europe 2.53
+ 4 LIFFE Euronext 2.53
- 43 Sumitomo Mitsui Banking Corporation Europe 2.52
+ 5 Deutsche Bank 2.48
+ 8 Moneysupermarket 2.44
+ 6 HSBC Private Bank 2.40
- 16 Moneyfacts Group 2.40
+ 7 National Australia Bank 2.34
+ 9 Coface UK 2.30
+ 9 Exclusive Connections 2.27
+ 12 Eiger Systems 2.22
- 1 Renaissance Capital Limited 2.15
+ 4 Leumi Bank & Trust Company (Channel Island) 2.12
- 9 Bank Leumi (Jersey) Limited 2.06
+ 5 European Bank 2.05
+ 5 Mercer 2.04
- 40 UBS Investment Bank 1.98
+ 4 Genworth Financial 1.98
- 9 Danske Bank 1.89
+ 4 MoneyGram International 1.77
- 13 Western Union UK 1.64
+ 3 Jefferies International 1.53