2013 Q1/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2012 Q4/UK Retail 500 Websites. Since then, 3 sites entered the survey, 5 sites left the survey and 32 sites could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Anoushka London 9.37
- 1 DFS Furniture Company 9.34
+ 1 Pownall Carpets 8.38
+ 1 Aldi 8.34
+ 1 Jo Alexander 8.28
+ 43 Fendi 7.62
+ 5 Beds Direct 7.20
+ 16 Racing Green 7.20
same Greenhalghs Craft Bakery 7.18
same Spar (UK) 7.18
same KD Beds 7.13
+ 4 The Whisky Shop 7.10
+ 1 Vivi 6.94
+ 4 Adams Childrenswear 6.74
+ 56 Tulchan Group (The) 6.70
+ 4 Fortnum & Mason 6.50
+ 18 H&M 6.45
+ 5 Van Hage & Company 6.38
- 2 Sofa Workshop 6.34
- 7 Palmers (Great Yarmouth) 6.34
+ 1 Greggs 6.34
+ 267 Watch Shop 6.34
+ 285 Miu Miu 6.31
+ 2 Budgens 6.22
+ 2 A.F. Blakemore 6.22
+ 3 PCT Healthcare (Tims & Parker) 6.20
+ 3 Dollond & Aitchison 6.20
+ 52 Fired Earth 6.20
- 1 Alexon 6.20
+ 1 Choice Discount Stores 6.19
+ 1 Sleepland Beds 6.18
+ 4 Hermes (GB) 6.12
- 12 QD Stores 6.12
+ 39 The Wine Society 5.95
+ 2 Young's Hire 5.94
+ 2 Rayner & Keeler 5.92
+ 30 Action Bikes 5.84
+ 1 Arighi Bianchi & Co 5.80
+ 1 Bargain Booze 5.76
+ 143 featureDECO 5.76
+ 4 Jones Bootmaker 5.72
+ 55 Shellys Shoes 5.72
+ 154 Claires Accessories UK 5.72
+ 7 Nevada Bob (UK) 5.69
- 4 Albemarble & Bond Holdings 5.66
+ 273 Rowlands Pharmacy 5.62
+ 25 Oddbins 5.62
+ 139 DJ Squire & Co 5.62
+ 42 Graham Tiso 5.58
same Cash Converters (UK) 5.58
+ 45 Suit Direct 5.58
+ 11 SCS 5.54
- 34 Hornby 5.48
+ 15 Optical Express 5.48
- 13 Apple itunes 5.46
+ 42 Walmsley Furnishing / Unibrook 5.42
- 13 Wax Lyrical 5.40
+ 2 Charles Clinkard 5.40
- 1 Stokers 5.36
+ 4 Haskins Garden Centres 5.31
- 14 Manor Pharmacy 5.30
+ 20 Silentnight Beds 5.28
+ 60 Blockbuster Entertainment 5.28
+ 22 Hobbycraft Group 5.28
- 19 Boodle & Dunthorne 5.26
- 23 Suttons 5.24
- 59 Asprey 5.20
+ 9 Lidl 5.19
+ 48 Linens Direct 5.19
+ 34 Fishpools 5.18
+ 21 Chums 5.18
+ 61 Hoopers 5.12
+ 6 Scats Countrystores 5.12
+ 44 Agent Provocateur 5.10
- 9 Poundland 5.10
- 20 WJ Daniel & Co 5.10
+ 10 Londis 5.10
+ 10 C&H Fabrics 5.08
+ 31 Jewellery Catalogue 5.06
+ 90 Orange 5.02
- 5 Harvey & Thompson 5.02
- 1 Tie Rack 4.94
- 30 WJ Aldiss 4.94
+ 176 Jaeger 4.90
new Costco 4.87
+ 16 Findel 4.86
- 28 Corgi 4.85
+ 74 Burberry Group plc 4.84
+ 14 Boundary Mill 4.84
- 56 Hein Gericke (UK) 4.84
+ 150 Samuel Windsor 4.82
+ 17 Klondyke Garden Centres 4.81
new Aquascutum 4.80
- 1 Courtesy Shoes 4.79
+ 17 Magnet 4.74
+ 17 Russell Hobbs 4.74
+ 56 Past Times 4.74
+ 39 Tripp Luggage (Greenwich Group) 4.72
- 10 Harry Tuffin 4.69
+ 16 BlingAsia 4.68
+ 19 Grove Beads 4.66
- 41 Hush Puppies UK 4.66
- 41 Costcutter Supermarket 4.64
+ 17 White Stuff 4.64
+ 62 British Home Stores 4.58
+ 36 H Samuel 4.58
- 12 Topshop 4.58
- 43 Original Factory Shop Group (The) 4.58
+ 5 The Cooks Kitchen 4.58
+ 81 Vision Express 4.58
- 28 Wyevale Garden Centres 4.56
- 79 Thorntons plc 4.56
+ 17 Hobbs 4.56
+ 341 Elvi 4.52
+ 10 Pumpkin Patch 4.52
- 5 Dixons 4.52
+ 9 Velvet Affair 4.50
- 33 Bridgemere Nursery & Garden World 4.48
+ 10 99p Stores 4.47
- 42 Glasswells 4.46
- 14 Goldsmiths Holdings 4.46
- 14 Garden & Leisure 4.46
+ 233 Armani 4.42
- 2 Ernest Jones 4.40
+ 9 MM Henderson 4.40
+ 39 Blacks Outdoor Division 4.39
+ 99 Barbour 4.39
- 23 Morley's 4.38
- 77 Paul Smith 4.38
+ 16 Iceland Foods 4.38
- 74 Motor World 4.38
- 5 Figleaves 4.38
- 43 Officers Club (The). 4.34
- 2 Divertimenti 4.32
- 65 Fraser Hart 4.28
+ 38 Bandai UK & Eire 4.28
+ 2 JJ Food Service 4.28
- 113 Hammicks Bookshops 4.28
+ 77 Timberland (UK) 4.28
+ 35 Freemans 4.28
+ 54 Frosts 4.22
+ 1 The Plasma Centre 4.22
+ 1 Dobbies Garden Centres 4.22
+ 49 Fenwick 4.20
- 5 Crew Clothing 4.20
+ 18 C&J Clark 4.20
same DIY Kitchens UK 4.20
same Dream of Silver 4.20
same Vodafone 4.20
+ 64 East 4.20
same O2 UK 4.18
+ 59 Evans 4.12
+ 109 Wallis 4.12
+ 83 The Book People 4.10
+ 3 Holland & Barrett 4.06
+ 20 Futon Company 4.04
+ 12 Paydens Chemists 4.04
+ 3 The Drink Shop 4.03
+ 4 Rapid Hardware 4.02
- 25 Behar Carpets 4.02
+ 56 Hawes and Curtis 4.02
- 21 Jarrold & Sons 3.96
+ 15 Ziggla 3.96
- 58 Games Workshop 3.88
+ 12 Crabtree & Evelyn 3.86
- 6 Feather & Black 3.86
+ 18 Countrywide Stores 3.84
+ 13 Edinburgh Woollen Mill (The) 3.84
+ 34 The Entertainer 3.84
- 70 River Island Clothing Co 3.84
+ 105 IvyHouse Furniture 3.84
+ 12 Evans Cycles 3.84
+ 99 Prada 3.82
- 24 Diesel (London) 3.82
+ 34 Dunnes Stores 3.82
+ 34 Wm Morrison Supermarkets 3.82
- 25 Ocado 3.82
- 12 Gardiner Sons & Co 3.80
+ 7 Jane Shilton 3.80
- 42 French Connection 3.78
+ 83 Coop Online 3.78
+ 36 Yeomans Outdoors 3.76
+ 51 Kurt Geiger 3.76
- 11 Graham & Green 3.74
- 30 Mappin & Webb 3.74
+ 19 Dreams 3.74
+ 1 Netto Foodstores 3.74
+ 51 House of Fraser 3.74
+ 54 Furniture123 3.74
+ 58 Bloomsbury 3.71
- 23 BEERmerchants.com 3.70
+ 8 Multiyork Furniture 3.68
+ 31 Warren James (Jewellers) 3.67
- 179 Gieves & Hawkes 3.66
+ 9 Hawkshead 3.66
+ 10 Marks & Spencer 3.66
+ 10 Rohan Designs 3.66
- 4 Camp Hopson & Co. 3.64
- 3 Timpson 3.64
- 125 Kenzo 3.60
new Peacocks 3.59
+ 177 Hillier Nurseries 3.59
+ 9 Walsh 3.58
- 24 Majestic Wine 3.58
+ 63 Moss Bros 3.56
+ 64 Myvintage.co.uk 3.56
- 8 Louis Vuitton 3.52
+ 13 Whitaker & Sawyer 3.52
+ 41 Topman 3.50
+ 12 Burton 3.50
+ 12 New Look 3.50
+ 13 Toolbank 3.49
- 68 F Hinds 3.48
+ 65 Studio 3.48
- 13 World Duty Free Europe 3.48
+ 115 The Works Holdings 3.48
+ 38 Plumb Center Online 3.48
- 103 Paul Simon (London) 3.46
- 18 Dulux 3.46
- 152 PC World 3.46
+ 6 Primark Stores 3.46
- 86 Republic 3.46
+ 7 The Bear Factory 3.43
- 32 Swarovski UK 3.42
- 36 diamondstore.co.uk 3.42
- 47 Gilletts (Callington) 3.41
+ 24 W Boyes & Co 3.40
+ 43 Brantano (UK) 3.40
+ 173 Ellis Brigham 3.40
- 175 Zara UK 3.40
+ 102 Tissot 3.39
+ 14 TJ Morris 3.38
- 35 Next 3.38
+ 2 Thomas Pink 3.38
+ 108 Hamleys 3.38
+ 64 High and Mighty 3.38
- 80 Topps Tiles 3.38
+ 6 Barker & Stonehouse 3.34
+ 6 Build A Bear 3.34
+ 7 Carlton 3.32
+ 11 Early Learning Centre 3.30
+ 172 The Fragrance Shop 3.30
+ 43 All Saints 3.30
- 160 The Watch Hut 3.30
+ 9 Jessops 3.30
+ 34 Bathstore.com 3.30
+ 6 Sterling Furniture Group 3.30
+ 49 Dorothy Perkins 3.30
+ 49 Slurp 3.30
- 42 T-Mobile 3.28
+ 119 Habitat (UK) 3.28
+ 5 eBuyer 3.28
- 71 Harvey Nichols 3.28
+ 4 TM Lewin 3.28
- 65 Morlands 3.26
- 36 Dancongdress.co.uk 3.26
- 133 Currys 3.26
+ 76 Cooplands (Doncaster) 3.24
+ 37 Miss Selfridge 3.24
+ 163 Toymaster 3.23
+ 4 Hammonds Furniture 3.22
- 49 Jacques Vert 3.22
+ 65 Bennetts (Retail) 3.22
+ 2 Mole Valley Farmers. 3.22
- 164 Scrivens 3.22
+ 116 LK Bennett 3.20
same Lombok Furniture 3.20
+ 55 LoveFilm 3.20
+ 117 Naturally Close 3.20
+ 134 Discount World 3.20
- 39 Bally Group (UK) 3.15
+ 1 Game 3.14
- 58 Robert Dyas 3.14
- 55 Hackett 3.12
- 6 Bensons for Beds 3.12
- 177 Slater Menswear 3.12
- 37 Home Essentials 3.12
- 1 Specsavers Optical Group 3.11
- 1 Beaverbrooks The Jewellers 3.10
+ 12 Decathlon UK 3.10
+ 1 Uniqlo (UK) 3.10
+ 3 Littlewoods 3.10
- 52 IKEA 3.06
- 236 Blue Inc 3.06
+ 31 Walter Davidson & Sons 3.05
- 53 Mulberry 3.04
- 58 Lakeland 3.04
+ 6 Jack Wills 3.04
+ 41 ASOS 3.04
+ 5 Fat Face 3.04
- 160 The White Company (UK) 3.02
- 18 Whittard of Chelsea 3.02
- 55 Firebox 3.02
+ 8 Classic Confidence 3.02
- 139 Clifford James 3.02
+ 49 Jacamo 3.02
+ 56 Cotswold Outdoor 3.02
+ 107 Fifty Plus 3.02
+ 60 Ann Summers 3.02
+ 1 House of Bath 3.02
+ 4 Hotel Chocolat 3.02
- 9 Whole Foods Market 2.99
+ 121 Blackwell UK 2.95
+ 5 Maternity Jean 2.94
- 134 Qualitydiamonds.co.uk 2.94
- 25 Tesco 2.90
- 23 Waitrose 2.90
+ 5 Asda 2.90
+ 1 Asda Group (Wal-Mart) 2.90
- 51 Carphone Warehouse 2.90
+ 1 Woolworths.co.uk 2.90
- 25 Choice.co.uk 2.90
- 25 Selfridges 2.90
- 58 BrightHouse 2.90
- 52 The Body Shop 2.88
- 144 Budget DIY 2.86
+ 102 Lush Retail 2.86
same Cargo Home Shop 2.84
+ 22 Reiss 2.84
same Richer Sounds 2.84
+ 3 Debenhams 2.84
+ 3 Kay Jewelers 2.84
+ 3 Foot Locker UK 2.82
- 250 Beale 2.80
- 197 JH Haskins & Sons 2.72
+ 10 Empire Direct 2.70
- 16 Kays 2.70
+ 92 Carpetright 2.70
+ 97 Watches of Switzerland 2.70
+ 48 Hawkin's Bazaar 2.68
+ 24 Argos 2.68
- 71 Links of London 2.68
+ 5 Maplin 2.68
+ 57 The Brilliant Gift Shop 2.66
+ 12 Nightingales 2.66
+ 15 Marisota 2.66
+ 74 Ambrose Wilson 2.66
+ 75 Vertbaudet 2.66
- 36 Fashion World 2.66
- 36 JD Williams 2.66
- 19 Homebase 2.64
- 36 Turnbull & Asser 2.61
- 36 Apollo 2000 2.60
- 23 Halfords Group 2.58
- 8 Pixmania UK 2.50
+ 15 trueshopping.co.uk 2.50
- 30 Baker Ross 2.50
+ 28 Toys R Us 2.48
+ 23 Dunelm 2.48
+ 14 John Lewis 2.48
+ 65 Home Shopping Direct 2.48
+ 13 Field & Trek 2.48
+ 14 Barrats 2.48
+ 23 USC Group 2.48
- 3 Monsoon 2.48
+ 12 Anya Hindmarch 2.48
- 22 Screwfix 2.44
- 4 Lloyds Pharmacy 2.44
- 20 Hughes Electrical 2.42
- 85 Furniture Village 2.40
- 29 Virgin Wines 2.40
- 113 Bonmarche 2.38
+ 18 American Golf Discount Centre 2.34
- 16 Heather Valley 2.30
+ 42 Orvis 2.30
- 20 Premier Man 2.30
- 139 Marshall Ward 2.30
+ 1 Reid Furniture 2.30
+ 25 Viva La Diva 2.30
+ 17 Net-a-Porter 2.30
+ 58 Harveys Furniture 2.30
+ 37 Brand Alley 2.30
+ 74 Boots 2.30
+ 10 Viking Direct 2.30
+ 13 Space NK 2.30
- 18 Acotis 2.30
- 3 Mamas & Papas 2.30
- 29 Special Collection 2.30
+ 27 Staples (UK) 2.30
+ 30 Warehouse 2.30
+ 11 Ted Baker 2.30
+ 3 J.P. Boden & Co. 2.30
+ 18 Scotts of Stow 2.30
- 42 Karen Millen 2.30
+ 14 Oasis Stores 2.30
- 29 Coast 2.30
- 145 Lands End Direct 2.30
- 73 ISME 2.30
- 99 Laura Ashley Holdings 2.30
- 91 Shapely Figures 2.30
+ 12 Theo Fennell 2.30
+ 8 Gray & Osbourn 2.30
+ 42 Play.com 2.30
- 1 Phones 4 U 2.30
+ 35 JJB Sports 2.30
- 25 Mothercare 2.30
- 53 The Cotswold Company 2.30
+ 39 Wilkinson Plus 2.30
- 9 Very 2.30
- 5 Ticketmaster UK 2.30
+ 37 Disney Store 2.30
- 62 M and M Direct 2.30
- 40 Chemical UK 2.30
- 6 Additions Direct 2.30
+ 12 TK Maxx 2.30
+ 6 Simply Yours 2.30
+ 11 Daxon 2.30
- 42 Shoes.co.uk 2.30
- 13 Shoe Tailor 2.30
+ 5 Oxendales 2.30
- 14 Cucina Direct 2.30
- 253 Sports Direct International 2.30
- 51 Gap 2.30
- 64 Simply Be 2.30
- 55 La Redoute 2.24
+ 26 Amazon UK 2.24
+ 39 Lastminute.com 2.24
- 127 Dune 2.22
- 46 Clinton Cards 2.22
- 45 Classic Detail 2.22
+ 1 W&G Foyle 2.22
+ 22 Avon UK 2.17
+ 20 Levi Strauss (UK) 2.17
+ 15 Laithwaites 2.14
- 111 Schuh 2.12
+ 1 Harrods Holdings 2.05
- 192 Long Tall Sally 2.04
same Tesco Direct 2.04
- 21 JD Sports (The John David Group) 2.04
+ 1 Ryman 2.04
+ 18 HI Weldrick 2.04
same Superdrug 2.04
- 44 B&Q 2.04
- 1 365-diamonds.com 2.04
- 1 WH Smith 2.04
same Heals 2.04
+ 15 JH Leeke & Son 2.04
+ 15 Muji. 2.04
+ 2 Wickes 1.98
- 60 eBay.co.uk 1.98
- 20 Power House Fitness 1.96
+ 15 Naked Wines 1.88
+ 5 Mywardrobe.com 1.78
+ 6 M & Co 1.78
+ 14 Misco.co.uk 1.78
- 21 Yves Rocher (London) 1.78
- 118 Cotton Traders 1.78
+ 3 Grattan 1.78
- 4 Sunday Times Wine Club 1.78
- 447 Joseph 1.66
- 11 HMV 1.54
- 6 QS Group 1.52
+ 5 Conran Shop Holdings 1.18
same Waterstone's 1.18