2012 Q2/UK Consumer Finance


Summary

Full results


Changes in rank are compared to 2012 Q1/UK Consumer Finance. Since then, 5 sites entered the survey, 1 site left the survey and 25 sites could not be included in the rankings (1 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 3 Derbyshire Building Society 8.38
+ 159 WH Ireland Stockbrokers 8.18
same Intelligent Finance 8.08
+ 1 Charterhouse Bank Limited 7.99
+ 1 National Cash Advance 7.98
+ 1 LMS Holdings 7.84
+ 5 John Charcol 7.74
+ 18 Leeds Building Society 7.70
+ 6 Wolsey Securities 7.49
+ 180 JP Morgan Asset Management 7.46
+ 3 Birmingham Midshires Building Society 7.36
+ 8 BM Savings 7.36
same Monmouthshire Building Society 7.28
+ 45 Baines & Ernst 7.20
- 4 SMBC Capital Markets 7.19
- 15 Julian Hodge Bank 7.11
+ 120 Syscap 7.10
+ 16 Charity Bank 7.03
- 9 C. Hoare & Co 7.01
- 1 Mortgage Point 6.94
- 19 Welcome Finance 6.94
- 6 St Andrew's Group 6.87
- 15 Clarity Credit Management 6.86
+ 6 Daiwa Securities SMBC Europe 6.82
- 2 Any Financial 6.77
- 17 Vocalink 6.72
+ 5 Adam & Company Group 6.56
- 1 Nemo Personal Finance 6.50
- 8 Incasso Debt Recovery 6.48
+ 45 Shore Capital 6.39
- 2 Hitachi Capital 6.36
+ 3 Communications Workers Friendly Society 6.33
- 16 Darlington Building Society 6.20
+ 5 Health Shield Friendly Society 6.10
+ 2 Cumberland Building Society 6.04
+ 7 Citibank International 6.00
- 4 UCB Home Loans 5.96
- 16 Quayle Munroe 5.94
+ 5 Debt Matters 5.94
+ 20 Amber Homeloans 5.89
+ 1 Brown Shipley 5.84
- 18 APACS 5.84
+ 15 Masterlease 5.82
+ 3 West Bromwich Building Society 5.82
+ 47 Cheltenham & Gloucester 5.78
+ 129 Barclays Capital 5.75
+ 4 Numis Securities 5.66
- 2 HFC Bank 5.66
+ 50 Smith & Williamson Holdings Ltd 5.66
+ 73 Technology Leasing 5.66
+ 67 Dudley Building Society 5.65
+ 1 Davis Group 5.64
- 17 Clydesdale Bank 5.64
+ 20 Anglo Irish Bank 5.61
- 1 Airdrie Savings Bank 5.59
same Kaupthing Singer & Friedlander 5.59
+ 11 Cattles 5.57
- 30 Visa Europe 5.56
+ 31 Ecology Building Society 5.54
- 5 Renaissance Capital Limited 5.51
- 11 First Response Finance 5.49
+ 10 engage Mutual Assurance 5.48
+ 21 Bank of New York Mellon (International) Ltd (The) 5.48
- 1 Advantage Finance 5.48
+ 41 Portman 5.48
+ 60 BNP Paribas Finance 5.41
+ 20 Butterfield Private Bank 5.41
+ 32 Mortgage Next 5.38
- 4 Mortgage Force 5.36
+ 117 European Central Bank 5.34
+ 10 Standard Life Investments 5.33
- 31 Practice Plan 5.32
+ 94 Mortgage Express 5.32
- 5 Financial Ombudsman Service 5.30
+ 30 Nationwide Building Society 5.30
+ 17 Schroders 5.25
+ 1 GE Life 5.20
+ 1 Aberdeen Asset Management 5.20
+ 1 Pershing Securities 5.20
+ 159 GE Commercial Finance 5.15
- 20 MBNA Europe 5.14
- 9 Yorkshire Bank 5.10
+ 5 Travelex Global and Financial Services 5.06
+ 1 Barclaycard 5.04
+ 13 Danske Bank 5.04
+ 3 Zenith Bank (UK) Limited 5.02
+ 21 British Bankers' Association 5.01
+ 118 Cater Allen Private Bank 5.00
+ 5 SAV Credit 4.97
+ 5 Alliance & Leicester Group 4.96
+ 10 FIRSTPLUS Financial Group 4.90
- 6 M&S Money 4.88
+ 54 Kensington Mortgages 4.87
+ 10 Newbury Building Society 4.84
- 50 Mirabaud Investment Management 4.84
- 65 Diners Club 4.84
+ 127 Investec Group 4.82
+ 26 Yorkshire Building Society 4.82
+ 63 Vanquis Bank 4.78
- 38 Close Premium Finance 4.77
+ 8 Bank of Ireland 4.74
+ 41 Agricultural Mortgage Corporation 4.74
+ 141 Collins Stewart Europe Limited 4.73
- 13 SG Hambros Bank Limited 4.73
+ 55 Bank of England 4.67
+ 15 Scottish Widows Bank plc 4.66
+ 32 Williams de Broe 4.66
+ 5 Reliance Bank Limited 4.66
+ 25 Greenhill & Co 4.60
- 58 Islamic Bank of Britain 4.59
- 73 Arab Bank 4.58
- 42 Close Brothers Bank 4.58
+ 3 Royal Bank of Scotland International 4.58
+ 5 Woolwich Building Society 4.56
- 51 Smile 4.56
- 45 AIB Capital Markets 4.53
- 34 Newcastle Building Society 4.51
- 42 Sage Financial Services 4.51
+ 37 SVS Securities 4.50
+ 2 RBS Group 4.48
- 11 Cofunds 4.48
- 8 Ulster Bank 4.47
+ 95 First Data International 4.43
+ 31 M&G Investments 4.42
+ 2 Barclays Group 4.40
+ 46 ABN AMRO 4.40
+ 2 Britannia Building Society 4.38
+ 55 Home of Choice 4.38
+ 11 National Irish Bank 4.38
- 19 Chelsea Building Society 4.36
- 64 Brewin Dolphin Holdings 4.34
- 20 Scottish Widows Investment 4.32
+ 72 LIFFE Euronext 4.31
+ 50 ClearDebt 4.30
- 33 Old Mutual Asset Managers 4.24
- 29 Charles Stanley 4.23
+ 22 Tesco Personal Finance Group Limited 4.18
+ 6 Mortgages plc 4.16
+ 6 EFG Group 4.15
+ 70 UKI Partnerships 4.13
+ 10 Nottingham Building Society 4.12
- 85 Julius Baer Investments 4.12
- 13 Halifax 4.12
+ 36 ARVAL 4.12
+ 7 PayPoint 4.12
new Exeter Friendly Society 4.10
- 98 Homeloan Management 4.08
+ 6 Merrill Lynch 4.08
- 34 Allied Irish Bank 4.07
+ 28 Debt Free Direct Group 4.06
- 23 Coutts & Co 4.04
- 32 Legal & General Bank 4.02
+ 110 Hoodless Brennan Stockbrokers 4.00
+ 10 Landesbank Berlin 3.97
- 7 LeasePlan UK 3.97
+ 9 WestLB Mellon Asset Management (UK) 3.97
- 11 Investec Asset Management 3.97
- 133 Loughborough Building Society 3.96
- 10 Isle of Man Bank Limited 3.95
- 142 Cheshire Building Society 3.94
- 58 James Hay 3.94
+ 39 Bank of Tokyo Mitsubishi 3.90
- 27 Rabobank International 3.87
+ 43 Rathbone Investment Management Limited 3.85
+ 5 Skipton Building Society 3.84
- 9 Co-operative Financial Services 3.84
- 50 Northern Bank 3.84
+ 35 Teachers Building Society 3.82
+ 4 National Westminster Bank - NatWest 3.82
+ 90 JCB Card Europe 3.82
+ 5 3i Group 3.80
+ 32 DNB Norbank 3.78
+ 49 Scotiabank 3.77
- 8 Euler Hermes Group 3.76
- 6 Rothschild & Sons 3.76
+ 45 Goldman Sachs International 3.75
+ 5 Bank of Scotland 3.74
- 25 Cambridge Building Society 3.74
- 16 Volkswagen Financial Services 3.71
+ 18 Nomura Bank International 3.71
+ 4 West LB Bank 3.69
+ 27 Blackrock 3.68
new BCW Group 3.66
+ 16 Capital One Bank (Europe) 3.66
- 27 Dexia Public Finance Bank 3.65
new Credit Suisse Group 3.58
+ 8 Paragon Group 3.56
- 140 Westpac Banking Corporation UK 3.54
- 12 Gulf International Bank 3.53
- 55 Clegg Gifford Private Clients 3.51
- 5 Ipswich Building Society 3.51
+ 7 Calyon 3.51
- 25 Building Societies Association 3.51
- 62 Ocean Finance 3.48
+ 17 Standard Life Bank 3.46
- 15 Redmayne Bentley 3.46
- 59 GE Money 3.42
- 19 Morgan Stanley & Co. International 3.41
+ 3 Landesbank Hessen-Thuringen 3.41
+ 8 Citigroup Global Markets Limited 3.38
- 5 Seymour Pierce 3.36
+ 18 Sumitomo Mitsui Banking Corporation Europe 3.30
+ 8 Mortgage Trust 3.28
- 73 Glitner Bank 3.21
- 11 Sainsbury's Bank 3.20
+ 9 Central Capital 3.20
+ 10 SWIFT 3.19
- 11 HSBC Bermuda 3.16
- 18 Family Investments 3.14
+ 9 London Stock Exchange 3.10
+ 20 Moneysupermarket 3.10
+ 25 Charles Schwab UK 3.08
- 147 First Trust Bank 3.07
new Altium Capital 3.07
- 2 Direct Line Financial Services 3.06
- 42 More Than 3.06
- 67 Coventry Building Society 3.04
- 121 Moneyfacts Group 3.02
+ 7 CCLA Investment Management 2.99
+ 21 GMAC Commercial Finance 2.98
+ 6 Pink Home Loans 2.97
- 81 Cash Converters 2.96
+ 5 ICICI Bank UK 2.94
+ 5 Brilliant Mortgages 2.93
- 148 Capital Resolve 2.93
+ 4 Standard Chartered Bank 2.91
- 85 HSBC Bank 2.86
+ 4 Leumi Bank & Trust Company (Channel Island) 2.86
+ 4 Societe Generale Group 2.85
- 190 The Money Shop 2.84
+ 16 Macquarie Bank UK 2.83
- 16 Stroud and Swindon Building Society 2.79
+ 3 JPMorgan Chase 2.79
- 20 Abbey National 2.78
+ 11 UBS Investment Bank 2.77
+ 2 PMI Europe 2.71
- 49 Eiger Systems 2.71
+ 2 Bank of Montreal 2.69
+ 3 Arbuthnot Banking Group 2.68
+ 3 Standard Bank 2.68
- 108 Quick Quid 2.68
+ 3 BIBBY Financial Services 2.66
- 9 MasterCard 2.65
- 9 Marks & Spencer Financial Services 2.58
- 53 Invesco Perpetual 2.52
+ 2 AWD Moneyextra 2.50
- 54 Jefferies International 2.50
- 23 Deutsche Bank 2.48
+ 2 Exclusive Connections 2.43
+ 2 HSBC Private Bank 2.40
+ 2 Coface UK 2.40
+ 5 Secure Trust Bank Plc 2.39
+ 1 Lloyds TSB 2.38
new Harrods Bank Limited 2.37
+ 7 ANZ Investment Bank 2.28
- 6 European Bank 2.23
- 2 Commerzbank 2.23
same Mercer 2.04
same Genworth Financial 1.98
- 4 National Australia Bank 1.90
- 12 Bank Leumi (Jersey) Limited 1.52
+ 3 MoneyGram International 1.39
+ 3 EBS Building Society 1.28
same Northern Trust 1.27