2012 Q1/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2011 Q4/UK Retail 500 Websites. Since then, 5 sites entered the survey and 27 sites could not be included in the rankings (3 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same DFS Furniture Company 9.70
same Anoushka London 9.37
same Turnbull & Asser 8.49
+ 1 Mango UK 8.44
+ 1 Pownall Carpets 8.38
- 2 Joseph 8.26
+ 16 Wyevale Garden Centres 7.98
+ 171 Walter Smith (Birmingham) 7.86
+ 4 Fired Earth 7.82
+ 2 Spar (UK) 7.80
+ 62 Bridgemere Nursery & Garden World 7.80
+ 52 Hoopers 7.64
- 5 Sofa Workshop 7.62
+ 8 Morley's 7.56
- 4 The Whisky Shop 7.56
+ 2 Vivi 7.12
+ 317 Dreams 7.02
+ 92 Slater Menswear 6.98
new Hermes (GB) 6.94
- 5 KD Beds 6.93
- 2 QD Stores 6.92
- 2 Chums 6.88
+ 353 featureDECO 6.78
+ 26 Graham & Green 6.74
+ 167 Myvintage.co.uk 6.70
- 10 Greenhalghs Craft Bakery 6.64
+ 248 Costco 6.58
+ 1 PCT Healthcare (Tims & Parker) 6.56
- 2 Sunglass Hut (UK) 6.54
+ 13 Fishpools 6.52
+ 30 C&H Fabrics 6.52
- 1 Waterfields (Leigh) 6.49
- 23 Hornby 6.48
+ 29 Linens Direct 6.47
- 1 British Home Stores 6.38
- 15 Asprey 6.38
- 2 Dollond & Aitchison 6.38
- 13 Budgens 6.22
- 30 Tie Rack 6.20
+ 32 Albemarble & Bond Holdings 6.20
- 5 Gieves & Hawkes 6.18
+ 11 Suit Direct 6.18
+ 8 SCS 6.16
- 11 Racing Green 6.16
- 5 Young's Hire 6.14
+ 30 Kenzo 6.14
- 17 Rayner & Keeler 6.14
+ 183 Bathrooms 4U Direct 6.12
- 25 Adams Childrenswear 6.10
+ 407 Furniture123 6.10
- 6 Jones Bootmaker 6.08
- 20 The White Company (UK) 6.08
- 5 Poundland 6.02
same Barbour 6.02
+ 16 Early Learning Centre 5.98
- 28 Hein Gericke (UK) 5.96
+ 25 Harvey & Thompson 5.92
- 41 Aldi 5.91
+ 42 Sleepland Beds 5.90
+ 157 Glasswells 5.90
+ 75 Beds Direct 5.88
- 20 Harry Tuffin 5.87
+ 4 Bargain Booze 5.86
- 6 Notcutts 5.84
+ 14 Crabtree & Evelyn 5.84
+ 4 Iceland Foods 5.82
+ 56 Optical Express 5.80
- 6 Roys (Wroxham) 5.79
+ 48 Tesco Direct 5.74
+ 48 Acotis 5.74
+ 7 Games Workshop 5.72
+ 56 Wax Lyrical 5.68
+ 178 Paul Smith 5.66
+ 13 Ernest Jones 5.66
- 7 Magnet 5.64
- 38 Greggs 5.62
+ 22 Lidl 5.55
- 64 BrightHouse 5.54
- 40 Jo Alexander 5.53
new Burberry Group plc 5.50
+ 77 Stokers 5.46
- 8 A.F. Blakemore 5.46
- 31 Arighi Bianchi & Co 5.38
- 3 Lombok Furniture 5.36
+ 11 Tulchan Group (The) 5.36
- 11 Armani 5.34
+ 27 Haskins Garden Centres 5.31
- 39 Alexon 5.30
- 3 Original Factory Shop Group (The) 5.30
+ 25 Russell Hobbs 5.30
- 3 Choice Discount Stores 5.29
+ 2 Fraser Hart 5.26
+ 41 River Island Clothing Co 5.26
+ 30 Findel 5.22
+ 14 Gardiner Sons & Co 5.20
+ 97 Mulberry 5.20
+ 131 F Hinds 5.20
+ 78 All Saints 5.20
+ 12 Forrest Furnishing 5.20
same 99p Stores 5.19
+ 69 Reiss 5.18
same Fendi 5.18
same Hobbycraft Group 5.18
+ 57 Hammicks Bookshops 5.14
- 36 IvyHouse Furniture 5.12
+ 10 Garden & Leisure 5.11
- 3 T&G Allan 5.11
- 64 Action Bikes 5.10
- 20 Harvey Nichols 5.10
- 4 Agent Provocateur 5.08
+ 11 Scrivens 5.08
- 35 WJ Daniel & Co 5.04
+ 26 Klondyke Garden Centres 4.99
- 2 Hackett 4.98
- 2 Dancongdress.co.uk 4.96
- 79 Motor World 4.94
+ 10 H Samuel 4.94
- 20 Hush Puppies UK 4.94
new Louis Vuitton 4.94
- 37 Nevada Bob (UK) 4.91
same Decathlon UK 4.90
+ 137 Laura Ashley Holdings 4.90
+ 75 Pumpkin Patch 4.88
- 68 Boundary Mill 4.84
+ 13 WJ Aldiss 4.83
same Walmsley Furnishing / Unibrook 4.82
- 61 Mills / One Stop 4.82
+ 50 Grove Beads 4.76
- 70 H&M 4.75
- 83 Morlands 4.74
- 41 Silentnight Beds 4.74
- 25 Aquascutum 4.72
- 126 Jane Shilton 4.68
+ 1 Charles Clinkard 4.68
+ 190 Rapid Hardware 4.66
+ 32 Shoes.co.uk 4.64
- 53 David Sands 4.61
+ 188 Scats Countrystores 4.60
+ 1 Jarrold & Sons 4.58
+ 15 Dream of Silver 4.56
- 4 Power House Fitness 4.56
- 9 Vodafone 4.56
- 51 Tripp Luggage (Greenwich Group) 4.54
- 24 Timpson 4.54
+ 2 The Wine Society 4.51
- 61 JH Haskins & Sons 4.48
+ 139 Dobbies Garden Centres 4.48
+ 2 Corgi 4.46
+ 108 White Stuff 4.46
+ 2 Sports Direct International 4.40
+ 39 Freemans 4.40
+ 4 BEERmerchants.com 4.40
- 23 The Cooks Kitchen 4.38
+ 6 Sunday Times Wine Club 4.38
+ 2 Countrywide Stores 4.36
+ 13 diamondstore.co.uk 4.36
+ 30 BlingAsia 4.32
+ 57 House of Fraser 4.30
- 11 Van Hage & Company 4.30
- 6 MM Henderson 4.30
+ 1 LK Bennett 4.30
- 31 Vision Express 4.30
- 83 Palmers (Great Yarmouth) 4.28
- 35 Beale 4.28
+ 2 Richer Sounds 4.28
+ 25 DIY Kitchens UK 4.28
- 112 Fortnum & Mason 4.28
+ 3 Multiyork Furniture 4.22
- 16 The Plasma Centre 4.22
+ 2 J Sainsbury 4.22
+ 2 Jessops 4.22
+ 120 Daxon 4.22
+ 22 Dulux 4.20
- 55 JJ Food Service 4.20
+ 114 Bathstore.com 4.18
- 150 Shellys Shoes 4.18
- 112 Holland & Barrett 4.15
+ 3 eBuyer 4.12
+ 75 Ziggla 4.12
- 85 Karen Millen 4.10
+ 170 Thomas Pink 4.10
+ 1 Savers Health & Beauty 4.10
+ 206 The Book People 4.10
+ 227 Topps Tiles 4.10
same Virgin Wines 4.10
+ 34 Diesel (London) 4.10
- 42 Moss Bros 4.05
same Bally Group (UK) 4.04
+ 30 Blacks Outdoor Division 4.02
+ 4 Londis 4.02
+ 21 Tesco 4.00
+ 99 Oasis Stores 4.00
+ 42 Wm Morrison Supermarkets 4.00
+ 2 Cotswold Outdoor 4.00
+ 42 Kays 3.98
- 31 John Smith & Son (Glasgow) 3.98
+ 2 Futon Company 3.96
+ 26 Whole Foods Market 3.96
- 19 Blackwell UK 3.95
- 58 Furniture Village 3.94
- 155 Goldsmiths Holdings 3.94
+ 44 Behar Carpets 3.92
- 37 Bensons for Beds 3.92
- 40 Hobbs 3.92
+ 66 Brand Alley 3.92
+ 1 Rohan Designs 3.86
- 61 Warren James (Jewellers) 3.85
+ 48 Primark Stores 3.84
+ 228 Claires Accessories UK 3.84
+ 4 O2 UK 3.82
+ 12 Dunnes Stores 3.82
+ 87 Zara UK 3.82
- 16 Blockbuster Entertainment 3.80
- 106 Paul Simon (London) 3.78
- 64 Divertimenti 3.78
- 27 Field & Trek 3.78
- 1 Camp Hopson & Co. 3.77
- 44 Toymaster 3.77
- 1 The Entertainer 3.76
- 19 Frosts 3.76
same EH Booth & Co 3.74
- 20 Officers Club (The). 3.74
- 18 Bloomsbury 3.74
+ 14 Bandai UK & Eire 3.70
+ 88 Cousins Furniture Stores 3.68
+ 1 Paydens Chemists 3.68
- 68 Toys R Us 3.66
+ 2 Apple itunes 3.66
+ 4 Studio 3.64
+ 32 Dune 3.62
+ 5 Marshall Ward 3.62
+ 8 Walsh 3.58
+ 100 Budget DIY 3.58
- 102 Brantano (UK) 3.58
- 91 Cash Converters (UK) 3.58
- 33 Prada 3.57
- 33 Crew Clothing 3.56
+ 6 Timberland (UK) 3.56
- 55 Hotel Chocolat 3.56
+ 18 Carphone Warehouse 3.56
+ 46 Naked Wines 3.56
- 56 Cox & Robinson (Chemists) 3.55
+ 9 Currys 3.50
+ 73 Topshop 3.50
+ 5 Dixons 3.50
+ 49 Burton 3.50
+ 51 New Look 3.50
- 143 The Watch Hut 3.50
+ 117 Game 3.50
+ 136 Hawes and Curtis 3.50
- 88 Netto Foodstores 3.48
+ 20 Baker Ross 3.48
+ 106 Play.com 3.46
+ 1 T-Mobile 3.46
- 33 Uniqlo (UK) 3.46
+ 40 Lakeland 3.46
- 49 TM Lewin 3.46
new Ocado 3.46
+ 55 Reid Furniture 3.44
+ 34 Links of London 3.44
+ 59 Elvi 3.42
- 2 Kurt Geiger 3.42
- 203 Edinburgh Woollen Mill (The) 3.42
- 3 Qualitydiamonds.co.uk 3.42
+ 67 Cucina Direct 3.42
+ 170 Whitaker & Sawyer 3.42
- 4 La Redoute 3.42
+ 35 Graham Tiso 3.42
- 58 Poundstretcher 3.41
- 6 Rippleglen 3.40
- 89 W Boyes & Co 3.40
- 43 Mole Valley Farmers. 3.40
+ 32 TJ Morris 3.38
+ 47 Hawkin's Bazaar 3.38
- 30 Monsoon 3.38
- 6 Samuel Windsor 3.38
+ 83 Tissot 3.35
- 4 Barker & Stonehouse 3.34
- 37 Mywardrobe.com 3.32
- 2 Empire Direct 3.31
- 2 Bonmarche 3.30
- 241 Majestic Wine 3.30
- 140 World Duty Free Europe 3.30
+ 32 Topman 3.30
+ 129 Peacocks 3.30
- 2 Selfridges 3.30
- 34 Lloyds Pharmacy 3.30
- 3 Plumb Center Online 3.30
- 83 Yeomans Outdoors 3.30
- 2 Specsavers Optical Group 3.29
+ 40 Build A Bear 3.28
- 67 Maplin 3.28
- 52 Jaeger 3.26
- 60 The Cotswold Company 3.26
- 46 PC World 3.24
+ 27 Miss Selfridge 3.24
+ 78 Wallis 3.24
+ 20 Coast 3.22
- 34 Hammonds Furniture 3.22
+ 133 Orange 3.22
- 75 The Fragrance Shop 3.22
- 19 East 3.22
+ 127 Ryman 3.22
- 28 ASOS 3.22
- 156 Watches of Switzerland 3.22
- 63 Thorntons plc 3.20
- 5 Mamas & Papas 3.20
- 35 Jigsaw 3.17
- 61 The Bear Factory 3.17
- 44 Space NK 3.14
+ 67 Long Tall Sally 3.12
- 5 Clifford James 3.12
- 138 Warehouse 3.10
- 33 Comet 3.10
- 7 J.P. Boden & Co. 3.10
- 7 Waitrose 3.10
- 2 Littlewoods 3.10
- 8 Asda Group (Wal-Mart) 3.10
- 8 Jacques Vert 3.10
- 8 LoveFilm 3.10
+ 63 Watch Shop 3.10
+ 47 Barrats 3.08
+ 29 Robert Dyas 3.06
- 124 Walter Davidson & Sons 3.05
+ 16 Gilletts (Callington) 3.05
- 7 Apollo 2000 3.04
- 30 Carpetright 3.04
- 28 Fat Face 3.04
- 47 Sterling Furniture Group 3.04
+ 12 Dorothy Perkins 3.04
+ 97 French Connection 3.03
- 31 Mappin & Webb 3.02
- 43 Habitat (UK) 3.02
+ 20 Hamleys 3.02
- 96 Foot Locker UK 3.02
- 68 Woolworths.co.uk 3.02
- 68 Ted Baker 3.02
+ 7 Evans 2.99
- 15 Jewellery Catalogue 2.90
- 10 Asda 2.90
+ 93 Wickes 2.90
- 2 ISME 2.90
- 4 Marks & Spencer 2.84
- 67 Costcutter Supermarket 2.77
- 1 Swarovski UK 2.76
- 137 Feather & Black 2.74
- 100 Theo Fennell 2.70
+ 1 Homeform Group (The) 2.69
+ 1 The Drink Shop 2.69
+ 68 Harveys Furniture 2.68
- 138 Coop Online 2.66
- 15 Cargo Home Shop 2.66
- 18 Net-a-Porter 2.66
- 32 IKEA 2.66
+ 24 Phones 4 U 2.66
+ 2 Anya Hindmarch 2.66
- 10 Choice.co.uk 2.64
+ 95 eBay.co.uk 2.64
+ 3 Argos 2.60
- 24 Maternity Jean 2.60
+ 106 Misco.co.uk 2.60
+ 1 Hughes Electrical 2.60
- 83 Rowlands Pharmacy 2.58
- 187 Viking Direct 2.58
+ 18 Cotton Traders 2.58
- 20 Manor Pharmacy 2.55
+ 99 Lastminute.com 2.54
- 101 Ann Summers 2.50
- 2 Vertbaudet 2.50
- 5 Bennetts (Retail) 2.50
- 278 Beaverbrooks The Jewellers 2.48
- 34 Clinton Cards 2.48
- 46 Hawkshead 2.48
- 18 Scotts of Stow 2.48
- 7 John Lewis 2.48
- 6 Velvet Affair 2.48
+ 38 USC Group 2.48
+ 68 B&Q 2.48
- 7 trueshopping.co.uk 2.48
- 6 W&G Foyle 2.48
- 53 Pixmania UK 2.44
- 34 Gap 2.44
- 151 Jack Wills 2.42
+ 48 diamond.com 2.42
- 81 Hillier Nurseries 2.41
- 43 Toolbank 2.41
- 26 Conroys 2.36
+ 80 Heals 2.30
+ 7 C&J Clark 2.30
+ 14 Jacamo 2.30
+ 15 Nightingales 2.30
+ 9 Marisota 2.30
+ 5 Laithwaites 2.30
+ 31 Fashion World 2.30
+ 25 WH Smith 2.30
- 25 Naturally Close 2.30
+ 27 Gray & Osbourn 2.30
+ 46 Ellis Brigham 2.30
same JD Williams 2.30
+ 8 Classic Detail 2.30
- 8 Harrods Holdings 2.30
- 7 Home Essentials 2.30
+ 19 Shapely Figures 2.30
+ 3 Ticketmaster UK 2.30
- 5 The Brilliant Gift Shop 2.30
- 51 Very 2.30
- 15 Premier Man 2.30
- 35 Discount World 2.30
+ 14 Simply Yours 2.30
+ 7 Classic Confidence 2.30
+ 10 Shoe Tailor 2.30
- 10 Staples (UK) 2.30
- 26 Simply Be 2.30
- 121 Chemical UK 2.30
- 6 House of Bath 2.30
same The Body Shop 2.30
- 12 High and Mighty 2.30
- 33 Ambrose Wilson 2.30
- 6 Viva La Diva 2.30
- 26 Oxendales 2.30
- 18 Boots 2.30
- 32 Fifty Plus 2.30
+ 6 Avon UK 2.23
- 43 DJ Squire & Co 2.20
+ 26 Republic 2.18
+ 19 Blue Inc 2.14
- 47 Kay Jewelers 2.14
+ 7 Schuh 2.12
- 52 Lush Retail 2.05
- 18 The Works Holdings 2.04
- 125 365-diamonds.com 2.04
+ 9 Home Shopping Direct 2.04
- 223 Debenhams 2.04
- 77 Additions Direct 2.04
- 47 Dunelm 2.04
+ 3 JD Sports (The John David Group) 2.04
+ 6 HI Weldrick 2.04
same Next 2.04
+ 9 Grattan 2.04
- 43 Special Collection 2.04
+ 8 Disney Store 2.04
- 51 Superdrug 2.04
+ 4 Orvis 2.04
- 353 Miu Miu 2.00
- 14 Halfords Group 1.98
- 82 Homebase 1.98
+ 3 Amazon UK 1.98
+ 4 Levi Strauss (UK) 1.97
+ 10 Cooplands (Doncaster) 1.90
- 24 HMV 1.90
- 24 Figleaves 1.88
+ 4 Lands End Direct 1.88
- 43 M & Co 1.78
same TK Maxx 1.78
same Yves Rocher (London) 1.78
new Slurp 1.78
+ 3 Mothercare 1.72
+ 3 American Golf Discount Centre 1.70
- 77 Suttons 1.54
+ 10 Waterstone's 1.54
+ 1 QS Group 1.52
+ 1 Wilkinson Plus 1.52
+ 1 JH Leeke & Son 1.52
- 6 Muji. 1.52
same Snax 24 1.45
+ 3 Conran Shop Holdings 1.36
- 25 Heather Valley 1.26
- 49 Screwfix 0.84