2011 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2011 Q3/UK Retail 500 Websites. Since then, 7 sites entered the survey, 4 sites left the survey and 24 sites could not be included in the rankings (1 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 4 DFS Furniture Company 9.50
- 1 Anoushka London 9.37
same Turnbull & Asser 8.49
+ 2 Joseph 8.44
- 1 Mango UK 8.44
+ 3 Pownall Carpets 8.38
+ 128 Jane Shilton 8.20
same Sofa Workshop 7.92
+ 8 Tie Rack 7.82
+ 10 Hornby 7.72
+ 1 The Whisky Shop 7.46
- 1 Spar (UK) 7.44
+ 1 Fired Earth 7.38
+ 169 BrightHouse 7.34
+ 32 KD Beds 7.29
+ 172 Greenhalghs Craft Bakery 7.26
+ 29 Aldi Stores 6.99
- 2 Vivi 6.94
+ 3 QD Stores 6.92
+ 387 Chums 6.88
- 19 Asprey 6.84
- 7 Morley's 6.84
+ 131 Wyevale Garden Centres 6.76
- 11 Adams Childrenswear 6.74
+ 8 Budgens 6.74
+ 40 Shellys Shoes 6.72
+ 12 Sunglass Hut (UK) 6.72
- 18 Hein Gericke (UK) 6.56
+ 309 PCT Healthcare (Tims & Parker) 6.56
- 23 Rayner & Keeler 6.50
- 7 Waterfields (Leigh) 6.49
+ 106 The White Company (UK) 6.44
+ 61 Racing Green 6.38
same British Home Stores 6.36
+ 7 Dollond & Aitchison 6.28
- 6 Gieves & Hawkes 6.18
+ 11 Motor World 6.18
+ 2 Greggs 6.16
+ 37 Jo Alexander 6.15
+ 9 Young's Hire 6.14
+ 103 Majestic Wine 6.13
- 10 Harry Tuffin 6.13
- 15 Fishpools 6.12
- 9 Action Bikes 6.11
+ 5 Jones Bootmaker 6.08
+ 25 Goldsmiths Holdings 6.08
+ 112 Morlands 6.04
+ 5 Poundland 6.02
+ 43 Alexon 6.02
+ 156 Graham & Green 6.00
+ 74 SCS 6.00
+ 6 Arighi Bianchi & Co 6.00
- 12 Suit Direct 5.98
+ 285 Barbour 5.98
+ 294 Fortnum & Mason 5.98
- 5 Boundary Mill 5.88
- 5 Fenwick 5.87
+ 78 Notcutts 5.84
+ 31 H&M 5.83
- 17 Edinburgh Woollen Mill (The) 5.82
- 36 C&H Fabrics 5.80
+ 5 Roys (Wroxham) 5.79
+ 95 Linens Direct 5.77
- 41 Hoopers 5.74
+ 78 Holland & Barrett 5.74
+ 30 Mills / One Stop 5.72
+ 5 Bargain Booze 5.66
+ 5 Magnet 5.64
+ 1 IvyHouse Furniture 5.64
+ 19 Iceland Foods 5.62
- 11 Early Learning Centre 5.62
- 8 Albemarble & Bond Holdings 5.58
new Bridgemere Nursery & Garden World 5.46
- 37 A.F. Blakemore 5.46
+ 95 Armani 5.44
+ 171 Kenzo 5.42
+ 138 WJ Daniel & Co 5.40
+ 2 Games Workshop 5.38
+ 14 Crabtree & Evelyn 5.38
+ 311 Palmers (Great Yarmouth) 5.36
+ 133 Lombok Furniture 5.36
+ 34 Harvey & Thompson 5.36
- 20 Nevada Bob (UK) 5.33
+ 76 David Sands 5.33
+ 283 JH Haskins & Sons 5.31
new Original Factory Shop Group (The) 5.30
+ 36 Ernest Jones 5.30
+ 13 Choice Discount Stores 5.29
- 5 Harvey Nichols 5.28
+ 23 Silentnight Beds 5.28
- 9 Miu Miu 5.28
- 73 Tripp Luggage (Greenwich Group) 5.26
- 6 Beaverbrooks The Jewellers 5.26
+ 9 Fraser Hart 5.26
+ 91 Karen Millen 5.26
+ 9 Tulchan Group (The) 5.26
+ 176 Courtesy Shoes 5.25
+ 11 Hush Puppies UK 5.20
- 54 Lidl 5.19
+ 10 99p Stores 5.19
+ 16 Sleepland Beds 5.18
+ 26 Fendi 5.18
- 18 Hobbycraft Group 5.18
+ 101 T&G Allan 5.11
+ 181 The Watch Hut 5.10
- 70 Agent Provocateur 5.08
- 1 Aquascutum 5.08
- 8 Paul Simon (London) 5.04
- 30 Gardiner Sons & Co 5.02
+ 295 Slater Menswear 5.00
+ 7 Forrest Furnishing 5.00
+ 22 Hackett 4.98
+ 183 Dancongdress.co.uk 4.96
+ 6 Haskins Garden Centres 4.95
- 16 Russell Hobbs 4.94
- 33 Garden & Leisure 4.93
+ 143 Tesco Direct 4.92
+ 244 Acotis 4.92
+ 202 JJ Food Service 4.92
- 65 Timpson 4.90
- 2 Decathlon UK 4.90
+ 20 Scrivens 4.90
new Optical Express 4.90
- 17 Findel 4.86
+ 76 Williams & Griffin 4.84
- 31 Walmsley Furnishing / Unibrook 4.82
+ 70 H Samuel 4.76
- 74 Wax Lyrical 4.76
- 98 Beale 4.74
+ 10 The Cooks Kitchen 4.74
- 75 Vision Express 4.74
+ 36 Brantano (UK) 4.74
- 71 Vodafone 4.74
- 59 River Island Clothing Co 4.70
- 57 Charles Clinkard 4.68
- 118 Beds Direct 4.68
+ 15 Power House Fitness 4.66
+ 205 WJ Aldiss 4.63
- 42 Klondyke Garden Centres 4.63
- 96 Jarrold & Sons 4.58
- 55 HPJ UK 4.58
+ 40 Furniture Village 4.56
- 41 World Duty Free Europe 4.56
+ 64 Cash Converters (UK) 4.56
+ 51 Moss Bros 4.51
+ 86 Warren James (Jewellers) 4.51
- 70 The Wine Society 4.51
- 36 Van Hage & Company 4.48
new Watches of Switzerland 4.48
- 17 Corgi 4.46
- 60 Divertimenti 4.44
+ 82 Sports Direct International 4.40
- 88 The Plasma Centre 4.40
- 30 MM Henderson 4.40
- 18 Dream of Silver 4.40
- 11 BEERmerchants.com 4.40
+ 8 Countrywide Stores 4.38
+ 230 Stokers 4.38
- 38 Toys R Us 4.38
- 19 Sunday Times Wine Club 4.38
- 140 Hammicks Bookshops 4.32
+ 50 LK Bennett 4.30
+ 172 Netto Foodstores 4.30
+ 27 Hobbs 4.28
+ 29 John Smith & Son (Glasgow) 4.28
- 18 Bensons for Beds 4.28
+ 5 Richer Sounds 4.28
+ 53 Shoes.co.uk 4.28
+ 232 diamondstore.co.uk 4.28
- 48 Reiss 4.28
- 145 Multiyork Furniture 4.22
+ 26 J Sainsbury 4.22
- 4 Jessops 4.22
- 12 Toymaster 4.21
+ 49 Warehouse 4.18
- 119 All Saints 4.18
+ 89 Viking Direct 4.18
- 47 Grove Beads 4.14
- 81 Walter Smith (Birmingham) 4.13
- 9 Blackwell UK 4.13
+ 29 eBuyer 4.12
+ 7 W Boyes & Co 4.12
+ 9 Savers Health & Beauty 4.10
+ 285 Hotel Chocolat 4.10
+ 66 Virgin Wines 4.10
+ 44 Cox & Robinson (Chemists) 4.07
- 31 BlingAsia 4.06
- 24 Bally Group (UK) 4.04
+ 49 Field & Trek 4.04
+ 32 Freemans 4.04
+ 11 DIY Kitchens UK 4.02
+ 26 Myvintage.co.uk 4.02
- 54 Mulberry 4.02
+ 10 Londis (Holdings) 4.02
- 38 Dulux 4.00
+ 99 Cotswold Outdoor 4.00
- 12 Blockbuster Entertainment 3.98
+ 77 Pumpkin Patch 3.98
- 23 Futon Company 3.96
+ 74 Walter Davidson & Sons 3.95
+ 60 Frosts 3.94
- 75 Officers Club (The). 3.94
new Prada 3.93
- 57 Crew Clothing 3.92
- 56 Bloomsbury 3.92
- 60 Yeomans Outdoors 3.92
+ 33 Rohan Designs 3.86
+ 19 TM Lewin 3.84
+ 19 Feather & Black 3.84
+ 7 Debenhams 3.84
+ 101 Poundstretcher 3.84
new Tesco 3.82
+ 12 Coop Online 3.82
- 47 O2 UK 3.82
+ 194 House of Fraser 3.78
- 29 Camp Hopson & Co. 3.77
- 156 Glasswells 3.76
+ 17 The Entertainer 3.76
+ 70 Blacks Outdoor Division 3.76
- 43 Diesel (London) 3.74
- 40 EH Booth & Co 3.74
+ 20 Uniqlo (UK) 3.74
+ 14 Dunnes Stores 3.72
- 44 Whole Foods Market 3.70
+ 33 Maplin 3.69
- 97 The Fragrance Shop 3.68
+ 12 Paydens Chemists 3.68
- 201 F Hinds 3.66
+ 84 Mole Valley Farmers. 3.66
- 27 Apple itunes 3.66
- 70 Bathrooms 4U Direct 3.66
- 48 Jack Wills 3.66
- 33 Studio 3.64
+ 35 The Cotswold Company 3.64
- 166 Wm Morrison Supermarkets 3.62
+ 62 Marshall Ward 3.62
- 30 Kays 3.62
+ 6 Bandai UK & Eire 3.60
- 6 Foot Locker UK 3.60
+ 6 Walsh 3.58
+ 56 Jaeger 3.58
+ 153 Mywardrobe.com 3.58
+ 71 Thorntons plc 3.56
+ 6 Timberland (UK) 3.56
- 71 Monsoon 3.56
- 33 Behar Carpets 3.56
- 74 Theo Fennell 3.56
+ 8 The Bear Factory 3.53
- 33 PC World 3.50
+ 9 Dixons 3.50
- 183 Paul Smith 3.50
- 101 Currys 3.50
+ 57 Lloyds Pharmacy 3.50
- 18 Ziggla 3.50
- 3 T-Mobile 3.46
- 77 Primark Stores 3.46
- 2 White Stuff 3.46
- 5 Carphone Warehouse 3.46
+ 11 Laura Ashley Holdings 3.46
- 94 Kurt Geiger 3.42
+ 143 Qualitydiamonds.co.uk 3.42
- 31 Dune 3.42
+ 103 La Redoute 3.42
- 156 Rippleglen 3.40
- 110 Hammonds Furniture 3.40
+ 11 Space NK 3.40
+ 78 Ann Summers 3.38
+ 80 Woolworths.co.uk 3.38
+ 153 Ted Baker 3.38
- 47 Samuel Windsor 3.38
- 96 Brand Alley 3.38
+ 9 Baker Ross 3.38
+ 100 Jigsaw 3.37
+ 45 Barker & Stonehouse 3.34
+ 10 Costco 3.33
- 12 ASOS 3.32
- 189 Costcutter Supermarket 3.31
+ 52 Empire Direct 3.31
+ 101 Bonmarche 3.30
- 148 Rowlands Pharmacy 3.30
+ 59 Comet 3.30
+ 60 Sterling Furniture Group 3.30
+ 76 East 3.30
- 12 Selfridges 3.30
new Plumb Center Online 3.30
+ 83 Dobbies Garden Centres 3.30
- 206 Naked wines 3.30
- 39 Specsavers Optical Group 3.29
+ 2 Bathstore.com 3.28
- 27 Habitat (UK) 3.28
- 96 Oasis Stores 3.28
+ 72 Daxon 3.28
- 11 Chemical UK 3.26
- 235 Links of London 3.26
+ 10 Burton 3.25
- 70 Lakeland 3.24
+ 5 Carpetright 3.24
+ 9 New Look 3.24
+ 12 Zara UK 3.22
+ 47 Fat Face 3.22
- 197 Mappin & Webb 3.20
+ 31 Mamas & Papas 3.20
- 62 Graham Tiso 3.16
- 42 Hillier Nurseries 3.13
- 127 TJ Morris 3.12
+ 18 365-diamonds.com 3.12
- 27 Clifford James 3.12
+ 23 J.P. Boden & Co. 3.10
+ 44 Waitrose 3.10
- 18 Asda Group (Wal-Mart) 3.10
+ 21 Jacques Vert 3.10
+ 59 LoveFilm 3.10
- 20 Cousins Furniture Stores 3.10
+ 3 Reid Furniture 3.08
+ 21 Littlewoods 3.06
- 28 Topman 3.05
- 16 Topshop 3.05
+ 63 Coast 3.04
- 189 Apollo 2000 3.04
- 111 Elvi 3.02
- 31 Hawkin's Bazaar 3.02
+ 24 IKEA 3.02
- 17 Miss Selfridge 2.99
- 21 Jewellery Catalogue 2.98
+ 54 Rapid Hardware 2.96
- 50 Scats Countrystores 2.94
- 128 Hawkshead 2.94
+ 72 Pixmania UK 2.90
+ 25 Firebox 2.90
+ 28 Asda Direct 2.90
- 15 Build A Bear 2.88
- 32 Cucina Direct 2.86
+ 54 Budget DIY 2.86
- 123 Dreams 2.86
+ 28 Net-a-Porter 2.86
+ 29 Maternity Jean 2.86
+ 30 Cargo Home Shop 2.84
+ 61 Clinton Cards 2.84
+ 33 Marks & Spencer 2.84
- 41 ISME 2.84
+ 36 Gilletts (Callington) 2.82
- 33 Dorothy Perkins 2.79
- 180 Toolbank 2.77
+ 30 Swarovski UK 2.76
- 41 Evans 2.73
- 92 Manor Pharmacy 2.73
+ 9 Choice.co.uk 2.70
+ 85 Gap 2.70
+ 29 Homeform Group (The) 2.69
- 13 The drink Shop 2.69
- 106 Thomas Pink 2.68
+ 30 Robert Dyas 2.68
- 163 La Senza 2.66
+ 31 Hamleys 2.66
+ 28 Very 2.66
+ 30 Scotts of Stow 2.66
+ 68 Additions Direct 2.66
+ 12 Anya Hindmarch 2.66
+ 34 Play.com 2.64
- 76 Tissot 2.63
+ 51 Conroys 2.62
- 11 Argos 2.60
- 2 Hughes Electrical 2.60
- 12 Homebase 2.54
- 291 Bennetts (Retail) 2.52
+ 18 Game 2.52
- 252 Vertbaudet 2.50
+ 35 John Lewis 2.48
+ 33 Barrats 2.48
+ 47 Velvet Affair 2.48
+ 85 Naturally Close 2.48
+ 26 trueshopping.co.uk 2.48
+ 71 Discount World 2.48
+ 91 W&G Foyle 2.48
- 67 Wallis 2.47
+ 83 featureDECO 2.44
- 83 Lush Retail 2.41
- 252 Long Tall Sally 2.40
+ 92 Phones 4 U 2.40
+ 57 Kay Jewelers 2.40
+ 25 DJ Squire & Co 2.38
- 162 Suttons 2.32
+ 57 Cotton Traders 2.32
- 355 Watch Shop 2.32
- 59 Ambrose Wilson 2.30
+ 80 Hawes and Curtis 2.30
- 64 Simply Be 2.30
+ 26 Dunelm 2.30
- 196 The Book People 2.30
- 65 Fifty Plus 2.30
+ 58 Superdrug 2.30
+ 19 Premier Man 2.30
+ 30 Harrods Holdings 2.30
- 66 Oxendales 2.30
- 20 Home Essentials 2.30
+ 17 C&J Clark 2.30
+ 34 Special Collection 2.30
- 48 Laithwaites 2.30
- 70 JD Williams 2.30
- 133 The Brilliant Gift Shop 2.30
- 122 Marisota 2.30
+ 27 Staples (UK) 2.30
+ 49 Boots 2.30
+ 4 Jacamo 2.30
- 13 High and Mighty 2.30
+ 36 Nightingales 2.30
- 73 Ticketmaster UK 2.30
+ 39 Classic Detail 2.30
+ 44 House of Bath 2.30
+ 20 M & Co 2.30
- 258 Topps Tiles 2.30
- 71 The Works Holdings 2.30
- 135 Viva La Diva 2.30
- 149 Peacocks 2.30
+ 4 USC Group 2.30
+ 10 The Body Shop 2.30
- 90 Classic Confidence 2.30
- 98 Harveys Furniture 2.30
- 190 Screwfix 2.30
+ 4 WH Smith 2.30
- 99 Shoe Tailor 2.30
- 154 Shapely Figures 2.30
- 7 Simply Yours 2.30
+ 17 Gray & Osbourn 2.30
- 49 Fashion World 2.30
+ 31 HMV 2.26
- 33 Figleaves 2.24
- 84 French Connection 2.23
+ 5 Avon UK 2.23
+ 15 Ryman 2.22
+ 23 Halfords Group 2.18
+ 4 diamond.com 2.16
+ 28 Orange 2.14
- 79 Wickes 2.12
+ 3 Schuh 2.12
- 179 Whitaker & Sawyer 2.08
- 77 Claires Accessories UK 2.04
- 151 Next 2.04
- 191 JD Sports (The John David Group) 2.04
- 25 Evans Cycles 2.04
- 45 Home Shopping Direct 2.04
- 45 Heather Valley 2.04
+ 12 HI Weldrick 2.04
+ 4 Ellis Brigham 2.04
- 27 Blue Inc 2.04
- 26 B&Q 2.04
+ 16 Orvis 2.04
+ 2 Grattan 2.04
- 21 Disney Store 2.04
- 61 Amazon UK 1.98
+ 16 Republic 1.98
+ 8 Levi Strauss (UK) 1.97
- 63 eBay.co.uk 1.86
+ 8 TK Maxx 1.78
- 23 Yves Rocher (London) 1.78
+ 2 Lands End Direct 1.78
+ 7 Furniture123 1.78
- 7 Muji. 1.78
- 141 Cooplands (Doncaster) 1.72
- 21 Mothercare 1.72
- 26 American Golf Discount Centre 1.70
+ 8 QS Group 1.52
+ 5 Wilkinson Plus 1.52
+ 8 JH Leeke & Son 1.52
- 108 Snax 24 1.45
- 20 Lastminute.com 1.36
- 40 Misco.co.uk 1.26
+ 5 Heals 1.26
+ 6 Conran Shop Holdings 1.18
+ 4 Waterstone's 1.18