2011 Q3/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2011 Q2/UK Retail 500 Websites. Since then, 12 sites entered the survey and 23 sites could not be included in the rankings (2 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Anoushka London 9.37
+ 4 Asprey 8.88
+ 2 Turnbull & Asser 8.49
+ 51 Mango UK 8.44
- 4 DFS Furniture Company 8.42
+ 40 Joseph 8.34
+ 3 Rayner & Keeler 8.30
- 5 Sofa Workshop 8.24
- 1 Pownall Carpets 8.02
+ 122 Hein Gericke (UK) 7.90
+ 6 Spar (UK) 7.88
new The Whisky Shop 7.82
- 9 Adams Childrenswear 7.64
- 1 Fired Earth 7.64
same Morley's 7.46
- 4 Vivi 7.12
- 3 Tie Rack 7.10
+ 51 Beds Direct 7.10
+ 2 Tripp Luggage (Greenwich Group) 7.08
- 11 Hornby 7.04
+ 288 Hammicks Bookshops 6.94
same QD Stores 6.92
+ 2 Hoopers 6.90
+ 2 Waterfields (Leigh) 6.89
+ 6 C&H Fabrics 6.88
+ 24 Multiyork Furniture 6.84
same F Hinds 6.70
- 5 Fishpools 6.70
+ 132 Watch Shop 6.70
- 11 Gieves & Hawkes 6.64
+ 85 Beale 6.64
+ 31 Harry Tuffin 6.59
+ 4 Budgens 6.58
+ 27 British Home Stores 6.54
+ 62 Action Bikes 6.54
+ 5 Agent Provocateur 6.44
+ 33 A.F. Blakemore 6.36
new Burberry Group plc 6.34
- 15 Sunglass Hut (UK) 6.34
same Greggs 6.34
- 12 Suit Direct 6.34
- 7 Dollond & Aitchison 6.28
+ 83 Edinburgh Woollen Mill (The) 6.28
+ 10 Jarrold & Sons 6.28
+ 2 Lidl 6.27
- 7 Aldi Stores 6.27
- 17 KD Beds 6.23
+ 12 Motor World 6.18
- 11 Young's Hire 6.14
- 2 Jones Bootmaker 6.08
+ 77 Boundary Mill 6.08
- 3 Fenwick 6.05
- 20 Poundland 6.02
- 20 Wax Lyrical 6.02
- 4 Timpson 6.02
+ 8 Vision Express 6.00
+ 129 All Saints 6.00
+ 142 Arighi Bianchi & Co 5.98
+ 20 Links of London 5.98
- 18 Early Learning Centre 5.98
- 18 Glasswells 5.98
+ 65 Vodafone 5.92
- 6 Nevada Bob (UK) 5.87
- 8 Albemarble & Bond Holdings 5.86
- 7 The Plasma Centre 5.84
- 4 Shellys Shoes 5.82
- 23 Roys (Wroxham) 5.79
+ 195 Paul Smith 5.78
+ 4 Wm Morrison Supermarkets 5.78
+ 12 IvyHouse Furniture 5.74
+ 299 Goldsmiths Holdings 5.72
+ 69 Bargain Booze 5.66
- 2 Magnet 5.64
+ 57 Bennetts (Retail) 5.64
- 3 River Island Clothing Co 5.62
- 48 Jo Alexander 5.61
new The Wine Society 5.59
+ 37 Charles Clinkard 5.58
- 43 Gardiner Sons & Co 5.56
+ 40 Games Workshop 5.56
new Naked wines 5.56
+ 40 Miu Miu 5.48
+ 41 Garden & Leisure 5.47
+ 15 Harvey Nichols 5.46
+ 6 Hobbycraft Group 5.46
+ 7 HPJ UK 5.44
- 69 Beaverbrooks The Jewellers 5.44
+ 13 Costcutter Supermarket 5.44
- 4 Iceland Foods 5.42
+ 88 H&M 5.41
- 39 Divertimenti 5.40
+ 11 Alexon 5.38
+ 21 Crabtree & Evelyn 5.38
+ 10 Racing Green 5.38
- 29 Walmsley Furnishing / Unibrook 5.36
- 19 Mills / One Stop 5.36
- 30 Klondyke Garden Centres 5.35
- 78 Walter Smith (Birmingham) 5.30
- 31 Russell Hobbs 5.30
same Paul Simon (London) 5.30
new Choice Discount Stores 5.29
+ 15 World Duty Free Europe 5.28
- 50 Fraser Hart 5.26
- 2 Mappin & Webb 5.26
+ 184 Tulchan Group (The) 5.26
- 28 Aquascutum 5.26
- 15 Findel 5.22
- 92 Rippleglen 5.20
- 3 Hush Puppies UK 5.20
- 16 99p Stores 5.19
+ 37 Benetton (UK) 5.18
- 24 Van Hage & Company 5.10
- 23 Silentnight Beds 5.10
+ 346 Whittard of Chelsea 5.06
+ 189 Vertbaudet 5.02
+ 40 Harvey & Thompson 5.02
- 22 Sleepland Beds 5.00
- 35 Forrest Furnishing 5.00
+ 44 Decathlon UK 4.97
- 34 Haskins Garden Centres 4.95
+ 22 Toys R Us 4.94
+ 18 Reiss 4.94
+ 94 Ernest Jones 4.94
- 17 MM Henderson 4.94
- 93 SCS 4.92
+ 251 Long Tall Sally 4.92
+ 242 Officers Club (The). 4.92
- 32 Fendi 4.92
- 17 The Fragrance Shop 4.90
- 17 Apollo 2000 4.88
- 57 Grove Beads 4.86
+ 129 Rowlands Pharmacy 4.84
- 15 Corgi 4.82
- 29 Hackett 4.80
+ 3 Jane Shilton 4.78
+ 1 Notcutts 4.76
+ 156 Dream of Silver 4.76
- 79 The White Company (UK) 4.75
- 14 Mulberry 4.74
+ 70 The Cooks Kitchen 4.74
new Sunday Times Wine Club 4.74
+ 65 Scrivens 4.72
+ 99 Holland & Barrett 4.68
+ 62 Majestic Wine 4.66
new BEERmerchants.com 4.66
- 12 Yeomans Outdoors 4.64
+ 48 Crew Clothing 4.64
- 12 Bensons for Beds 4.64
+ 77 Bloomsbury 4.64
- 11 Jane Shilton UK 4.60
+ 40 Currys 4.58
+ 30 Power House Fitness 4.56
+ 126 Topps Tiles 4.56
- 4 Wyevale Garden Centres 4.54
+ 20 Hammonds Furniture 4.54
+ 23 BlingAsia 4.52
+ 26 Dulux 4.49
+ 1 Linens Direct 4.46
- 38 Morlands 4.42
- 79 David Sands 4.41
- 86 Bathrooms 4U Direct 4.40
+ 40 Toymaster 4.39
+ 196 Toolbank 4.39
- 77 Bally Group (UK) 4.38
- 67 Countrywide Stores 4.38
- 56 Kurt Geiger 4.38
- 23 O2 UK 4.38
+ 9 Brantano (UK) 4.36
+ 107 Jessops 4.32
+ 45 Armani 4.30
+ 145 Blackwell UK 4.30
- 61 Richer Sounds 4.28
+ 45 Theo Fennell 4.28
+ 84 Monsoon 4.28
+ 12 Brand Alley 4.28
- 46 Futon Company 4.22
- 97 Diesel (London) 4.22
+ 14 TJ Morris 4.22
- 9 Primark Stores 4.22
- 12 Whole Foods Market 4.22
+ 12 EH Booth & Co 4.21
- 33 Furniture Village 4.20
- 37 BrightHouse 4.20
- 108 Jack Wills 4.20
+ 12 Blockbuster Entertainment 4.18
- 35 Karen Millen 4.16
+ 17 Camp Hopson & Co. 4.13
- 177 Greenhalghs Craft Bakery 4.12
+ 19 W Boyes & Co 4.12
- 71 La Senza 4.10
- 19 Hobbs 4.10
+ 19 Savers Health & Beauty 4.10
+ 19 The Book People 4.10
- 9 John Smith & Son (Glasgow) 4.10
- 60 Oasis Stores 4.08
+ 35 Moss Bros 4.05
- 7 H Samuel 4.04
+ 18 J Sainsbury 4.04
- 42 Hawkshead 4.04
- 35 Studio 4.02
- 46 Williams & Griffin 4.02
- 73 DIY Kitchens UK 4.02
+ 46 Apple itunes 4.02
+ 17 Londis (Holdings) 4.02
+ 17 T&G Allan 3.99
- 48 Graham & Green 3.98
+ 117 Kays 3.98
+ 19 Cash Converters (UK) 3.98
- 8 Elvi 3.96
+ 81 eBuyer 3.94
+ 12 Dreams 3.94
- 31 LK Bennett 3.94
- 68 Behar Carpets 3.94
- 30 Lombok Furniture 3.92
- 1 WJ Daniel & Co 3.88
+ 81 PC World 3.86
+ 43 Debenhams 3.86
+ 30 Myvintage.co.uk 3.84
+ 15 Bridgemere Nurseries 3.84
- 53 Suttons 3.84
- 74 Shoes.co.uk 3.84
+ 241 Freemans 3.84
+ 13 Samuel Windsor 3.84
+ 13 Warehouse 3.82
+ 13 Coop Online 3.82
- 38 Lakeland 3.82
- 29 TM Lewin 3.82
- 59 Feather & Black 3.82
- 30 Screwfix 3.82
- 68 Cox & Robinson (Chemists) 3.81
+ 172 Dune 3.80
+ 11 Warren James (Jewellers) 3.79
- 73 Foot Locker UK 3.78
- 111 Sports Direct International 3.78
+ 9 The Entertainer 3.76
- 6 Ziggla 3.76
+ 2 Dunnes Stores 3.72
+ 45 Field & Trek 3.68
- 97 Paydens Chemists 3.68
- 5 Rohan Designs 3.66
- 38 Graham Tiso 3.62
- 14 Uniqlo (UK) 3.60
new Slurp 3.60
- 155 Bandai UK & Eire 3.60
- 79 Thomas Pink 3.60
+ 9 Walsh 3.58
+ 64 Kenzo 3.58
+ 8 JD Sports (The John David Group) 3.58
+ 8 Specsavers Optical Group 3.57
+ 137 Timberland (UK) 3.56
new Virgin Wines 3.56
- 33 T-Mobile 3.56
+ 18 Carphone Warehouse 3.56
+ 26 Manor Pharmacy 3.55
- 42 White Stuff 3.54
- 5 The Bear Factory 3.53
+ 18 Whitaker & Sawyer 3.52
- 11 Maplin 3.51
+ 40 Dixons 3.50
- 96 Tesco Direct 3.50
- 65 Frosts 3.50
- 110 Hillier Nurseries 3.49
+ 119 Habitat (UK) 3.48
same ASOS 3.48
+ 7 Peacocks 3.48
+ 49 Viking Direct 3.48
+ 50 The Brilliant Gift Shop 3.48
+ 175 Shapely Figures 3.48
- 36 The Cotswold Company 3.46
- 30 Laura Ashley Holdings 3.46
+ 2 The Range 3.46
+ 13 Selfridges 3.46
- 68 Courtesy Shoes 3.45
- 103 Walter Davidson & Sons 3.45
+ 53 Pumpkin Patch 3.44
+ 37 Scats Countrystores 3.43
- 32 Space NK 3.40
+ 84 Viva La Diva 3.38
+ 39 Marisota 3.38
- 13 Clifford James 3.38
+ 39 Baker Ross 3.38
+ 6 Chemical UK 3.36
+ 74 Louis Vuitton 3.36
- 95 Tissot 3.35
- 31 Costco 3.33
- 62 The Watch Hut 3.30
- 55 Next 3.30
- 26 Topman 3.30
- 116 Blacks Outdoor Division 3.30
- 81 Hawkin's Bazaar 3.30
- 1 Bathstore.com 3.28
same Asda Group (Wal-Mart) 3.28
+ 63 Cousins Furniture Stores 3.28
- 16 Lush Retail 3.28
- 54 Cotswold Outdoor 3.28
- 1 Dancongdress.co.uk 3.26
+ 45 Jaeger 3.26
+ 68 Marshall Ward 3.26
+ 28 ISME 3.26
- 4 Cucina Direct 3.24
- 3 Topshop 3.24
+ 50 Carpetright 3.24
- 3 Jewellery Catalogue 3.24
- 51 Evans 3.24
- 4 Burton 3.24
- 4 Miss Selfridge 3.24
+ 90 New Look 3.24
- 5 Wallis 3.24
+ 24 Dorothy Perkins 3.24
+ 138 Lloyds Pharmacy 3.24
- 29 Zara UK 3.22
- 44 Poundstretcher 3.22
- 6 Mole Valley Farmers. 3.21
- 4 Thorntons plc 3.20
- 28 Simply Compare 3.20
- 70 Build A Bear 3.18
- 163 Reid Furniture 3.18
+ 27 Cooplands (Doncaster) 3.18
- 7 Barker & Stonehouse 3.14
- 146 Harveys Furniture 3.12
- 127 JJ Food Service 3.12
+ 83 Shoe Tailor 3.12
+ 38 Simply Be 3.12
+ 31 365-diamonds.com 3.12
+ 113 Fifty Plus 3.12
+ 125 Ambrose Wilson 3.12
+ 120 Classic Confidence 3.12
+ 126 Oxendales 3.12
+ 108 JD Williams 3.12
- 105 Empire Direct 3.11
- 9 J.P. Boden & Co. 3.10
- 48 Jacques Vert 3.10
- 157 Mamas & Papas 3.08
- 40 Ticketmaster UK 3.08
- 6 Netto Foodstores 3.06
+ 28 Littlewoods 3.06
new The drink Shop 3.05
- 8 PCT Healthcare (Tims & Parker) 3.04
- 65 Barbour 3.04
- 9 Comet 3.04
- 112 The Works Holdings 3.04
- 10 Sterling Furniture Group 3.04
+ 76 WJ Aldiss 3.03
- 75 French Connection 3.03
- 6 Ann Summers 3.02
+ 62 IKEA 3.02
- 26 Fat Face 3.02
- 4 Woolworths.co.uk 3.02
+ 4 Fortnum & Mason 3.02
new Laithwaites 3.02
- 99 Argos 2.96
- 93 Homebase 2.94
- 12 Waitrose 2.90
- 84 Firebox 2.90
- 12 Wickes 2.90
- 31 Choice.co.uk 2.90
+ 16 Snax 24 2.89
+ 7 Asda Direct 2.88
- 12 East 2.87
- 12 Claires Accessories UK 2.87
+ 15 Hughes Electrical 2.86
+ 12 Acotis 2.86
- 14 Net-a-Porter 2.86
+ 15 Daxon 2.86
- 15 Maternity Jean 2.86
+ 5 La Redoute 2.86
- 302 Cargo Home Shop 2.84
- 17 JH Haskins & Sons 2.84
- 31 Dobbies Garden Centres 2.84
- 16 Anya Hindmarch 2.84
- 48 LoveFilm 2.84
- 38 Marks & Spencer 2.84
+ 49 Jigsaw 2.81
- 37 Swarovski UK 2.76
- 12 Home Essentials 2.76
+ 50 Fashion World 2.76
- 37 Gilletts (Callington) 2.72
new Homeform Group (The) 2.69
- 12 Rapid Hardware 2.68
- 12 Bonmarche 2.68
- 131 Coast 2.68
- 2 Robert Dyas 2.68
+ 56 Very 2.66
+ 1 Game 2.66
- 50 Hamleys 2.66
+ 42 Scotts of Stow 2.66
- 254 Budget DIY 2.60
- 280 Stokers 2.58
- 14 Amazon UK 2.58
+ 30 eBay.co.uk 2.54
+ 1 Palmers (Great Yarmouth) 2.53
+ 31 High and Mighty 2.50
- 3 Play.com 2.50
- 89 Figleaves 2.50
- 118 Mywardrobe.com 2.50
+ 49 Home Shopping Direct 2.50
+ 2 Heather Valley 2.50
- 26 trueshopping.co.uk 2.48
- 179 Clinton Cards 2.48
+ 9 Pixmania UK 2.48
- 221 diamondstore.co.uk 2.48
- 137 Barrats 2.48
- 17 John Lewis 2.48
- 320 Qualitydiamonds.co.uk 2.44
- 119 Slater Menswear 2.41
+ 23 DJ Squire & Co 2.40
- 71 Chums 2.40
- 14 Jacamo 2.40
+ 15 House of Fraser 2.40
+ 7 NewNow 2.40
+ 22 Premier Man 2.40
- 17 Conroys 2.36
- 29 C&J Clark 2.30
- 7 Dunelm 2.30
- 2 Evans Cycles 2.30
- 23 Simply Yours 2.30
- 19 Velvet Affair 2.30
- 30 Blue Inc 2.30
- 3 USC Group 2.30
- 5 B&Q 2.30
- 11 Crafting Direct 2.30
- 16 Ted Baker 2.30
- 34 Harrods Holdings 2.30
- 23 WH Smith 2.30
- 99 Additions Direct 2.30
- 24 The Body Shop 2.30
- 27 Misco.co.uk 2.30
+ 37 Disney Store 2.30
- 15 Staples (UK) 2.30
- 52 M & Co 2.24
- 27 Special Collection 2.24
- 5 Yves Rocher (London) 2.24
- 2 Gap 2.24
- 88 Avon UK 2.23
- 52 American Golf Discount Centre 2.22
- 6 diamond.com 2.16
- 56 Kay Jewelers 2.14
+ 29 Schuh 2.12
- 43 Mothercare 2.08
- 49 Cotton Traders 2.06
- 5 Gray & Osbourn 2.04
+ 4 Nightingales 2.04
- 11 Past Times 2.04
- 3 Discount World 2.04
- 33 Ryman 2.04
- 2 Lastminute.com 2.04
- 5 Classic Detail 2.04
- 37 Ellis Brigham 2.04
- 9 Superdrug 2.04
+ 7 Grattan 2.04
+ 18 Muji. 2.04
- 17 Boots 2.04
- 134 House of Bath 2.04
- 188 Halfords Group 2.04
- 95 HI Weldrick 2.04
- 31 Naturally Close 1.98
- 36 HMV 1.90
- 5 Lands End Direct 1.88
+ 2 featureDECO 1.82
+ 2 Levi Strauss (UK) 1.79
- 11 Orange 1.78
- 10 TK Maxx 1.78
- 8 Orvis 1.78
- 8 Furniture123 1.78
- 159 W&G Foyle 1.78
- 7 Hawes and Curtis 1.78
- 49 Republic 1.72
- 4 Wilkinson Plus 1.72
- 111 Hotel Chocolat 1.54
- 21 QS Group 1.52
- 13 Phones 4 U 1.52
- 6 JH Leeke & Son 1.52
- 39 Heals 1.26
- 6 Waterstone's 1.18
- 5 Conran Shop Holdings 0.93