2011 Q2/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2011 Q1/UK Retail 500 Websites. Since then, 14 sites entered the survey, 5 sites left the survey and 21 sites could not be included in the rankings (5 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same DFS Furniture Company 9.70
new Anoushka London 9.37
+ 9 Sofa Workshop 9.32
+ 1 Adams Childrenswear 8.64
+ 161 Turnbull & Asser 8.49
- 2 Asprey 8.26
+ 6 Oddbins 8.18
same Pownall Carpets 8.02
+ 10 Hornby 7.98
- 4 Rayner & Keeler 7.94
- 2 Greenhalghs Craft Bakery 7.70
- 2 Vivi 7.66
+ 311 Fired Earth 7.64
+ 111 Tie Rack 7.46
- 1 Morley's 7.46
same Rippleglen 7.39
- 2 Spar (UK) 7.36
+ 24 Beaverbrooks The Jewellers 7.16
- 12 Gieves & Hawkes 7.10
+ 128 Walter Smith (Birmingham) 7.10
- 4 Tripp Luggage (Greenwich Group) 7.08
+ 12 QD Stores 6.92
+ 72 Fishpools 6.90
+ 51 Sunglass Hut (UK) 6.90
+ 57 Hoopers 6.90
+ 38 Waterfields (Leigh) 6.89
+ 9 F Hinds 6.86
- 2 Jo Alexander 6.84
- 18 Suit Direct 6.80
- 8 KD Beds 6.77
+ 12 C&H Fabrics 6.68
+ 108 SCS 6.54
- 5 Poundland 6.38
+ 62 Wax Lyrical 6.38
+ 17 Dollond & Aitchison 6.38
- 12 Gardiner Sons & Co 6.36
- 12 Budgens 6.33
+ 67 Young's Hire 6.32
- 1 Aldi Stores 6.27
+ 7 Greggs 6.18
+ 3 Agent Provocateur 6.16
- 12 Early Learning Centre 6.16
+ 125 Glasswells 6.16
+ 22 Roys (Wroxham) 6.15
- 6 Corinthians 6.13
- 9 Joseph 6.10
- 16 Lidl 6.09
- 3 Jones Bootmaker 6.08
same Fenwick 6.05
+ 104 Multiyork Furniture 6.02
- 1 Timpson 6.02
+ 246 Divertimenti 5.96
+ 3 Fraser Hart 5.93
- 6 Jarrold & Sons 5.92
+ 14 Mango UK 5.92
+ 1 Albemarble & Bond Holdings 5.86
+ 1 Nevada Bob (UK) 5.85
+ 2 The Plasma Centre 5.84
+ 4 The White Company (UK) 5.83
+ 20 Motor World 5.82
+ 29 British Home Stores 5.82
+ 22 Shellys Shoes 5.82
+ 31 Harry Tuffin 5.77
- 11 Vision Express 5.74
+ 27 Cargo Home Shop 5.72
+ 4 Walmsley Furnishing / Unibrook 5.72
+ 4 Klondyke Garden Centres 5.71
+ 4 Russell Hobbs 5.68
+ 14 Beds Direct 5.68
+ 67 A.F. Blakemore 5.64
- 6 Magnet 5.62
+ 15 River Island Clothing Co 5.62
- 19 Wm Morrison Supermarkets 5.60
- 12 Grove Beads 5.58
+ 6 Bathrooms 4U Direct 5.54
+ 302 Jack Wills 5.48
new Mills / One Stop 5.46
- 51 Aquascutum 5.44
- 24 Links of London 5.44
+ 199 Diesel (London) 5.40
- 3 David Sands 5.39
- 14 IvyHouse Furniture 5.38
+ 32 Forrest Furnishing 5.36
+ 27 Qualitydiamonds.co.uk 5.34
+ 34 Iceland Foods 5.32
+ 38 Haskins Garden Centres 5.31
+ 150 Bally Group (UK) 5.30
- 48 Van Hage & Company 5.30
+ 10 Bandai UK & Eire 5.28
+ 12 Silentnight Beds 5.28
+ 19 Hobbycraft Group 5.26
+ 243 Findel 5.22
+ 278 HPJ UK 5.20
+ 13 99p Stores 5.19
+ 137 Sleepland Beds 5.18
+ 13 Fendi 5.18
+ 15 Action Bikes 5.14
+ 15 Countrywide Stores 5.12
- 14 Harvey Nichols 5.10
- 49 Paul Simon (London) 5.10
+ 15 Costcutter Supermarket 5.08
+ 21 Mappin & Webb 5.06
- 36 Alexon 5.04
- 86 Racing Green 5.02
+ 29 Hackett 5.00
+ 16 Hush Puppies UK 5.00
+ 19 MM Henderson 4.94
+ 77 Stokers 4.94
+ 188 Optical Express 4.94
+ 88 Kurt Geiger 4.92
+ 41 Richer Sounds 4.90
+ 335 The Fragrance Shop 4.90
+ 51 Apollo 2000 4.88
- 8 Crabtree & Evelyn 4.86
+ 14 Charles Clinkard 4.86
+ 31 Beale 4.84
- 3 World Duty Free Europe 4.84
- 20 Corgi 4.82
+ 51 La Senza 4.82
+ 49 Games Workshop 4.82
+ 14 Morlands 4.78
+ 55 Miu Miu 4.77
- 46 Sports Direct International 4.76
+ 236 Garden & Leisure 4.75
+ 42 Mulberry 4.74
+ 5 Edinburgh Woollen Mill (The) 4.74
- 66 Vodafone 4.74
- 40 Boundary Mill 4.74
+ 88 DIY Kitchens UK 4.74
+ 12 Futon Company 4.68
+ 13 Bennetts (Retail) 4.66
+ 222 Hein Gericke (UK) 4.66
+ 17 Budget DIY 4.66
- 58 Yeomans Outdoors 4.64
+ 186 Oasis Stores 4.64
+ 36 Bensons for Beds 4.64
- 1 Notcutts 4.58
+ 20 Jane Shilton 4.58
+ 16 Jane Shilton UK 4.58
- 66 Reiss 4.58
- 68 Bargain Booze 4.58
- 12 Paydens Chemists 4.58
+ 38 Toys R Us 4.56
+ 57 O2 UK 4.56
+ 26 Behar Carpets 4.56
+ 93 BrightHouse 4.56
+ 26 Shoes.co.uk 4.56
+ 27 Benetton (UK) 4.56
- 46 Furniture Village 4.54
- 9 Wyevale Garden Centres 4.54
+ 171 Karen Millen 4.52
+ 96 Hillier Nurseries 4.51
+ 185 Original Factory Shop Group (The) 4.50
- 34 Reid Furniture 4.48
+ 191 Williams & Griffin 4.48
+ 32 Harvey & Thompson 4.48
+ 71 Hawkshead 4.48
- 69 Graham & Green 4.46
+ 232 Linens Direct 4.46
+ 14 Foot Locker UK 4.46
new Watch Shop 4.46
+ 96 Cox & Robinson (Chemists) 4.43
+ 29 Decathlon UK 4.43
+ 63 Tesco Direct 4.42
+ 30 Studio 4.40
+ 83 Thomas Pink 4.40
+ 68 Suttons 4.40
+ 95 Whole Foods Market 4.40
+ 11 Feather & Black 4.40
- 32 Primark Stores 4.40
+ 8 Walter Davidson & Sons 4.39
+ 35 Hobbs 4.38
+ 172 Blacks Outdoor Division 4.38
- 31 Harveys Furniture 4.36
+ 58 Hammonds Furniture 4.36
+ 6 Mamas & Papas 4.36
+ 6 Brantano (UK) 4.36
+ 25 H&M 4.33
+ 7 BlingAsia 4.32
+ 164 diamondstore.co.uk 4.30
+ 90 LK Bennett 4.30
- 20 Power House Fitness 4.30
- 66 Dulux 4.29
+ 6 Lombok Furniture 4.28
+ 15 John Smith & Son (Glasgow) 4.28
+ 5 All Saints 4.28
new Brand Alley 4.28
+ 177 Lakeland 4.23
new Tissot 4.23
- 6 H Samuel 4.22
- 34 Currys 4.22
+ 5 TJ Morris 4.22
- 33 EH Booth & Co 4.21
- 103 JJ Food Service 4.20
- 68 Crew Clothing 4.20
+ 29 Frosts 4.20
- 34 Blockbuster Entertainment 4.18
- 163 TM Lewin 4.18
new Screwfix 4.18
- 67 Arighi Bianchi & Co 4.18
- 178 Elvi 4.16
- 169 Toymaster 4.15
+ 11 Graham Tiso 4.14
+ 2 Camp Hopson & Co. 4.13
- 11 Courtesy Shoes 4.13
- 127 Majestic Wine 4.12
- 103 Scrivens 4.12
+ 21 W Boyes & Co 4.12
- 101 Hawkin's Bazaar 4.10
- 2 The Cooks Kitchen 4.10
- 12 Savers Health & Beauty 4.10
- 2 The Book People 4.10
- 37 White Stuff 4.08
+ 1 WJ Daniel & Co 4.06
- 28 Armani 4.04
+ 3 J Sainsbury 4.04
new Ernest Jones 4.04
- 79 Theo Fennell 4.03
- 3 T-Mobile 4.02
- 99 Clinton Cards 4.02
+ 23 Londis (Holdings) 4.02
same T&G Allan 3.99
+ 3 Dreams 3.94
new The Watch Hut 3.94
+ 5 Empire Direct 3.93
new Bloomsbury 3.92
+ 23 Cash Converters (UK) 3.88
- 4 Uniqlo (UK) 3.86
+ 73 The Works Holdings 3.86
- 10 Ziggla 3.86
+ 132 Moss Bros 3.85
+ 68 Next 3.84
+ 90 The Cotswold Company 3.84
+ 13 Bridgemere Nurseries 3.84
+ 3 Rohan Designs 3.84
+ 84 Samuel Windsor 3.84
- 86 Warehouse 3.82
+ 5 Coop Online 3.82
+ 6 Dunnes Stores 3.82
+ 49 Laura Ashley Holdings 3.82
- 221 Cotswold Outdoor 3.82
+ 28 Holland & Barrett 3.80
+ 94 Warren James (Jewellers) 3.79
- 83 The Entertainer 3.76
+ 8 Space NK 3.76
+ 9 Build A Bear 3.74
+ 65 Maplin 3.71
+ 53 Myvintage.co.uk 3.66
+ 15 Apple itunes 3.66
- 48 Coast 3.64
- 17 The Bear Factory 3.63
- 106 Argos 3.60
+ 62 Evans 3.60
+ 39 Costco 3.59
+ 17 Walsh 3.58
- 107 JD Sports (The John David Group) 3.58
- 125 Specsavers Optical Group 3.57
- 1 Monsoon 3.56
+ 135 Homebase 3.56
+ 98 Debenhams 3.56
+ 78 Rowlands Pharmacy 3.50
- 106 Topman 3.50
+ 21 Paul Smith 3.48
+ 21 ASOS 3.48
+ 96 Barrats 3.48
+ 187 Halfords Group 3.48
+ 8 Clifford James 3.48
- 167 Poundstretcher 3.48
- 141 French Connection 3.46
- 1 Firebox 3.46
+ 39 Carphone Warehouse 3.46
- 7 Peacocks 3.46
+ 17 The Range 3.46
- 109 Barbour 3.44
- 70 Whitaker & Sawyer 3.42
+ 41 Jessops 3.42
- 4 Mywardrobe.com 3.38
+ 72 Lush Retail 3.38
+ 121 Topps Tiles 3.38
- 2 Manor Pharmacy 3.35
- 1 Peters Cathedral Bakers 3.33
- 129 Zara UK 3.32
- 21 Field & Trek 3.32
+ 19 Jacques Vert 3.30
- 33 Selfridges 3.30
- 32 Slater Menswear 3.29
+ 18 Simply Compare 3.28
- 202 Chemical UK 3.28
- 47 Tulchan Group (The) 3.28
+ 16 Bathstore.com 3.28
same eBuyer 3.28
+ 17 Asda Group (Wal-Mart) 3.28
- 80 Dream of Silver 3.28
+ 39 Ticketmaster UK 3.28
+ 18 Dancongdress.co.uk 3.26
- 73 Cucina Direct 3.24
- 101 PC World 3.24
- 201 Topshop 3.24
- 63 Dixons 3.24
+ 85 Jewellery Catalogue 3.24
- 20 Burton 3.24
+ 14 Miss Selfridge 3.24
+ 15 Wallis 3.24
- 30 Vertbaudet 3.22
- 44 Figleaves 3.22
- 40 W&G Foyle 3.22
- 118 Mole Valley Farmers. 3.21
- 32 Focus Group 3.21
- 58 Hammicks Bookshops 3.20
+ 39 Thorntons plc 3.20
- 118 Kenzo 3.16
+ 13 Barker & Stonehouse 3.14
- 30 Scats Countrystores 3.13
+ 14 Vogue House Furnishers 3.13
- 21 Viking Direct 3.12
- 76 Blackwell UK 3.12
- 76 The Brilliant Gift Shop 3.12
+ 106 Marisota 3.12
+ 136 House of Bath 3.12
+ 12 Baker Ross 3.12
- 35 Fat Face 3.10
- 15 J.P. Boden & Co. 3.10
- 12 LoveFilm 3.10
+ 29 Kays 3.10
+ 81 Choice.co.uk 3.10
+ 92 Additions Direct 3.10
new ISME 3.10
+ 73 Pumpkin Patch 3.08
+ 19 Netto Foodstores 3.06
+ 50 PCT Healthcare (Tims & Parker) 3.04
- 35 Comet 3.04
- 28 Sterling Furniture Group 3.04
- 14 Dorothy Perkins 3.04
+ 49 Marks & Spencer 3.04
- 235 Hamleys 3.02
- 127 Chums 3.02
- 116 Swarovski UK 3.02
+ 36 Dobbies Garden Centres 3.02
+ 36 Ann Summers 3.02
- 6 Gilletts (Callington) 3.00
- 53 Waitrose 2.90
- 34 Jaeger 2.90
+ 8 Wickes 2.90
+ 23 Woolworths.co.uk 2.90
- 9 Cooplands (Doncaster) 2.90
- 20 Avon UK 2.87
- 48 East 2.87
+ 39 Claires Accessories UK 2.87
+ 6 Net-a-Porter 2.86
+ 6 Maternity Jean 2.86
+ 6 JH Haskins & Sons 2.84
+ 80 Carpetright 2.84
- 11 Fortnum & Mason 2.84
new Anya Hindmarch 2.84
+ 40 365-diamonds.com 2.82
+ 3 Cousins Furniture Stores 2.82
- 212 Louis Vuitton 2.80
+ 23 Hotel Chocolat 2.78
- 32 Toolbank 2.77
+ 4 HI Weldrick 2.76
- 31 Simply Be 2.76
+ 15 Viva La Diva 2.76
+ 85 Home Essentials 2.76
+ 41 Littlewoods 2.70
- 119 Asda Direct 2.70
+ 4 Marshall Ward 2.70
- 308 Rapid Hardware 2.68
- 164 Bonmarche 2.68
- 151 Officers Club (The). 2.68
+ 3 Goldsmiths Holdings 2.66
- 28 La Redoute 2.66
+ 25 trueshopping.co.uk 2.66
- 59 Snax 24 2.63
- 196 Acotis 2.60
+ 7 Amazon UK 2.58
- 29 Hughes Electrical 2.52
- 146 Long Tall Sally 2.50
- 38 M & Co 2.50
+ 9 Daxon 2.50
+ 50 Robert Dyas 2.50
new Kay Jewelers 2.50
- 10 Habitat (UK) 2.48
- 115 American Golf Discount Centre 2.48
- 124 C&J Clark 2.48
new Game 2.48
+ 7 John Lewis 2.48
- 110 Timberland (UK) 2.48
+ 22 Blue Inc 2.48
+ 7 Harrods Holdings 2.48
+ 39 Play.com 2.44
- 7 Cotton Traders 2.44
+ 12 Palmers (Great Yarmouth) 2.43
- 17 Simply Yours 2.40
- 65 Jacamo 2.40
+ 7 Conroys 2.36
+ 39 Mothercare 2.32
- 186 New Look 2.30
+ 46 Velvet Affair 2.30
+ 38 Heather Valley 2.30
+ 17 Misco.co.uk 2.30
+ 22 WH Smith 2.30
+ 19 The Body Shop 2.30
- 37 Dune 2.30
+ 5 Special Collection 2.30
+ 35 Shoe Tailor 2.30
+ 6 Ted Baker 2.30
+ 8 Dunelm 2.30
- 67 IKEA 2.30
+ 32 Pixmania UK 2.30
- 2 Crafting Direct 2.30
+ 14 Ellis Brigham 2.30
- 20 Ryman 2.30
+ 6 Evans Cycles 2.30
- 119 Staples (UK) 2.30
+ 1 B&Q 2.30
- 9 USC Group 2.30
+ 39 NewNow 2.30
+ 9 Republic 2.28
- 301 WJ Aldiss 2.27
- 17 eBay.co.uk 2.26
+ 47 HMV 2.26
- 43 Jigsaw 2.25
+ 5 High and Mighty 2.24
- 56 House of Fraser 2.24
+ 29 Naturally Close 2.24
+ 8 Fashion World 2.24
+ 11 Yves Rocher (London) 2.24
- 30 Scotts of Stow 2.23
- 30 DJ Squire & Co 2.20
+ 22 diamond.com 2.16
- 5 Gap 2.09
+ 17 Past Times 2.04
- 44 Premier Man 2.04
+ 5 Heals 2.04
+ 11 Boots 2.04
+ 7 Gray & Osbourn 2.04
- 225 JD Williams 2.04
- 182 Fifty Plus 2.04
- 28 Very 2.04
- 26 Superdrug 2.04
+ 4 Discount World 2.04
same Classic Detail 2.04
- 23 Shapely Figures 2.04
- 22 Lastminute.com 2.04
- 158 Home Shopping Direct 2.04
- 33 Nightingales 2.04
- 57 Classic Confidence 1.98
- 62 Lloyds Pharmacy 1.80
+ 13 QS Group 1.78
- 17 Orange 1.78
- 82 Ambrose Wilson 1.78
- 90 TK Maxx 1.78
- 17 Lands End Direct 1.78
- 123 Oxendales 1.78
+ 3 Orvis 1.78
+ 7 Furniture123 1.78
- 6 Grattan 1.78
+ 7 Phones 4 U 1.78
new Hawes and Curtis 1.78
- 178 Whittard of Chelsea 1.64
+ 9 featureDECO 1.62
- 1 Levi Strauss (UK) 1.53
- 13 Freemans 1.52
same Wilkinson Plus 1.52
- 6 Disney Store 1.52
same JH Leeke & Son 1.52
- 7 Schuh 1.52
+ 1 Waterstone's 1.28
- 2 Muji. 1.26
- 13 Conran Shop Holdings 0.93