2010 Q3/Government and Public Bodies


Summary

Full results


Changes in rank are compared to 2010 Q2/Government and Public Bodies. Since then, 4 sites entered the survey, 18 sites left the survey and 9 sites could not be included in the rankings (2 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Estate Agent Appeals 8.90
+ 2 Health and Safety Executive 8.27
+ 7 Northern Ireland Citizens 8.13
+ 61 UK Intellectual Property Office 8.13
+ 20 Passenger Focus (Rail Passengers Council) 7.86
+ 3 UK Atomic Energy Authority 7.69
+ 222 Equal Opportunities Commission 7.61
+ 11 HM Revenue and Customs (HMRC) 7.60
+ 5 Disabled Persons Transport Advisory Committee 7.43
+ 47 Northern Ireland Policing Board 7.37
+ 1 info4local 7.30
- 5 10 Downing Street 7.30
+ 4 Business Link 7.12
+ 2 Railway Heritage Committee 6.92
- 7 Countryside Council for Wales 6.90
- 10 Museums, Libraries and Archives Council 6.80
+ 160 Business Gateway 6.72
- 7 Liberal Democrat Party 6.70
+ 208 Design Council 6.67
- 17 Consumer Credit Licensing Appeals 6.61
- 6 Child Support Agency 6.60
- 1 Committee on Medical Aspects of Radiation in the Environment 6.50
+ 159 Care Quality Commission 6.40
+ 18 Department of Health: Advisory Bodies 6.39
+ 13 Forensic Science Service 6.34
- 2 The Adjudicator's Office 6.34
+ 66 Strategic Investment Board 6.29
+ 38 National Gallery 6.29
+ 45 National Audit Office 6.25
- 2 Royal Naval Museum 6.24
+ 22 Office of Rail Regulation (ORR) 6.15
+ 267 Sentencing Guidelines Council 6.15
+ 34 Her Majesty's Treasury (HMT) 6.09
- 3 Identity and Passport Service 6.07
- 17 Parole Board 6.06
- 6 The Scottish Government 6.06
- 5 Ordnance Survey 6.06
- 5 Public Guardianship Office 6.06
+ 13 Royal Armouries Museum 6.04
- 5 Royal Air Force Museum 6.04
- 2 Construction Industry Training Board 6.03
- 5 Industrial Injuries Advisory Council 6.01
- 16 Boundary Commission for England 6.01
- 21 Natural Environment Research Council 6.00
- 5 Compensation Agency 6.00
+ 9 UK Border Agency 5.99
- 2 Parades Commission for Northern Ireland 5.98
- 7 Sport England 5.97
- 23 Committee on Standards in Public Life 5.97
- 4 Social Security and Child Support Appeals 5.88
+ 112 The National Archives 5.87
+ 42 Qualifications and Curriculum Authority 5.86
- 24 Northern Ireland Prison Service 5.84
- 32 Youth Justice Agency 5.83
+ 334 Your Freedom 5.77
- 12 The British Monarchy 5.73
- 23 The Northern Ireland Assembly 5.71
+ 12 British Hallmarking Council 5.67
+ 42 OPSI 5.64
- 4 Department for Employment and Learning 5.63
- 41 Criminal Injuries Compensation Authority 5.62
+ 73 Crown Prosecution Service (CPS) 5.61
+ 10 Firebuy 5.60
+ 52 Westminster Foundation for Democracy 5.58
+ 43 Higher Education Funding Council for England 5.58
+ 79 Human Tissue Authority 5.57
- 8 HM Prison Service 5.57
- 4 GCHQ 5.55
+ 151 School Food Trust 5.51
+ 26 Pensions Ombudsman 5.50
- 3 Churches Conservation Trust 5.49
- 14 Pesticides Safety Directorate 5.44
- 22 London Councils 5.44
+ 30 Government Equalities Office 5.43
- 6 Civil Justice Council 5.42
+ 29 Northern Ireland Authority for Utility Regulation 5.40
+ 15 Highways Agency 5.38
+ 19 Committee on Toxicity of Chemicals 5.37
- 25 Judicial Appointments Commission 5.36
- 20 Civil Service Appeal Board 5.33
+ 25 Advisory Committee on Animal Feedstuffs 5.33
+ 33 Wales Office 5.32
- 4 Special Educational Needs and Disability Tribunal 5.32
- 4 Council on Tribunals 5.31
- 37 SITPRO Ltd 5.31
- 4 Office of the Children's Commissioner for England 5.30
- 3 Criminal Injuries Compensation Appeals Panel for Northern Ireland 5.29
- 13 Department for Transport (DfT) 5.28
- 2 Queen Elizabeth II Conference Centre 5.26
+ 72 Communities and Local Government (CLG) 5.26
- 3 MI5 5.25
- 45 Transport Direct 5.25
- 17 The Houses of Parliament 5.24
- 4 Government Art Collection 5.23
- 4 Royal Ulster Constabulary George Cross Foundation 5.23
- 25 Vehicle Certification Agency 5.17
+ 42 Advisory Committee on the Microbiological Safety of Food 5.17
same London Thames Gateway Development Corporation 5.17
- 16 Human Genetics Commission 5.15
- 11 Trinity House Lighthouse Service 5.15
+ 173 Department for Culture, Media and Sport (DCMS) 5.12
+ 72 National Assembly of Wales 5.12
- 42 Boundary Commission for Scotland 5.11
+ 118 Gambling Commission 5.10
+ 74 National Lottery Commission 5.10
+ 61 Coal Authority 5.10
+ 231 Council for Science and Technology 5.08
+ 2 NHS Direct 5.06
+ 2 Alcohol Education and Research Council 5.06
- 38 Mental Health Review Tribunal 5.05
+ 48 Serious Fraud Office (SFO) 5.04
+ 210 National College for School Leadership 5.03
+ 94 Ministry of Defence (MoD) 5.01
- 36 Geffrye Museum 5.00
+ 85 Department for Education 4.99
+ 2 Office for Fair Access 4.97
+ 2 Independent Monitoring Boards of Prisons 4.97
+ 176 Central Arbitration Committee 4.95
- 106 Horserace Betting Levy Board 4.94
- 34 Central Office of Information 4.94
- 1 Tribunals Service 4.94
- 72 House of Lords Appointments Commission 4.92
+ 52 Trading Standards Central 4.90
+ 8 Health Protection Agency 4.90
+ 81 Civil Aviation Authority 4.88
+ 27 Companies House 4.86
- 50 Advisory Committee on Novel Foods and Processes 4.86
+ 90 Local Government Association 4.86
- 22 Advisory Committee on Business Appointments 4.84
- 4 Criminal Cases Review Commission 4.83
- 3 IDeA Knowledge 4.83
- 3 Human Fertilisation and Embryology Authority 4.83
- 3 Social Security Advisory Committee 4.83
+ 52 Horniman Public Museum and Public Park Trust 4.82
- 4 Department for Business, Innovation & Skills 4.82
- 19 Asylum Support Adjudicators 4.81
new Export Credits Guarantee Department 4.81
+ 14 Plaid Cymru 4.78
+ 31 Department of Health (DH) 4.78
+ 3 UK Film Council 4.76
- 4 Family Justice Council 4.75
- 4 Farm Animal Welfare Council 4.74
- 9 Royal Marines Museum 4.74
- 17 Home Office (HO) 4.72
+ 28 UK Debt Management Office 4.72
- 25 Scientific Advisory Committee on Nutrition 4.71
- 6 The Pensions Regulator 4.69
- 45 LEASE (The Leasehold Advisory Service) 4.69
- 50 Football Licensing Authority 4.69
new Independent Police Complaints Commission 4.69
- 9 Community Legal Advice 4.68
- 71 Water Industry Commission for Scotland 4.65
- 91 Ministry of Justice (MoJ) 4.65
+ 102 Department for International Development (DfID) 4.63
+ 37 UK Sport 4.63
- 10 Northern Ireland Office (NIO) 4.62
+ 21 Office of Police Oversight Commissioner 4.61
+ 40 Care Standards Tribunal 4.60
- 4 Tate 4.58
- 58 The Northern Ireland Executive 4.55
+ 50 Department for Enterprise, Trade and Investment 4.55
- 5 Administration of Radioactive Substances Advisory Committee 4.52
- 13 National Forest Company 4.52
+ 52 Government Actuary's Department (GAD) 4.51
+ 128 Monitor - Independent Regulator of NHS Foundation Trusts 4.49
- 15 Biotechnology and Biological Sciences Research Council 4.47
+ 64 Department for Environment 4.47
+ 207 Natural England 4.45
+ 41 Driving Standards Agency 4.44
+ 71 Food Standards Agency 4.43
- 23 Postal Services Commission (Postcomm) 4.43
+ 27 Sustainable Development Commission 4.42
- 2 South East England Development Agency 4.42
- 138 Council for Central Laboratory of Research Councils 4.42
- 62 Competition Appeal Tribunal 4.38
- 67 Serious Organised Crime Agency 4.38
+ 207 Maritime and Coastguard Agency 4.37
+ 3 Department for Work and Pensions (DWP) 4.37
+ 35 Employment Appeal Tribunal 4.37
same UK Statistics Authority 4.37
- 59 Thurrock Development Corporation 4.36
+ 1 Womens' National Commission 4.36
+ 124 Engineering Construction Industry Training Board 4.36
+ 46 English Heritage 4.36
- 27 Capacitybuilders 4.35
- 72 Department for Social Development 4.34
+ 59 Ofqual 4.34
- 1 Valuation Tribunal Service 4.33
+ 20 National Portrait Gallery 4.32
- 90 National School of Government (NSG) 4.31
+ 41 National Biological Standards Board 4.29
+ 3 Community Interest Companies 4.29
+ 46 Office of Surveillance Commissioners 4.28
+ 3 Supplier route to Government 4.27
- 29 Natural History Museum 4.27
- 42 Marshall Aid Commemoration Commission 4.27
+ 5 Criminal Injuries Compensation Appeals Panel 4.26
+ 5 Committee on Carcinogenicity of Chemicals 4.26
+ 6 Committee on Mutagenicity of Chemicals 4.26
+ 24 Joint Nature Conservation Committee 4.25
+ 24 The Scotland Office 4.25
+ 35 Unlocking Innovation (data.gov.uk) 4.24
- 78 HM Courts Service 4.24
+ 101 FSA 4.23
- 58 Cabinet Office (CO) 4.22
+ 22 Planning Inspectorate 4.21
- 39 Victoria and Albert Museum 4.20
- 39 Royal Mint 4.19
- 25 Audit Scotland 4.19
- 87 Audit Commission 4.18
- 46 DisabledGo 4.17
+ 5 Advisory, Conciliation and Arbitration Service 4.17
- 164 Independent Living Funds 4.15
+ 121 Vehicle and Operator Services Agency 4.15
- 71 Conservative Party 4.15
- 20 Marine and Fisheries Agency 4.14
+ 4 Children and Family Court Advisory and Support Service 4.13
+ 50 National Army Museum 4.11
- 59 Office of the First Minister and Deputy First Minister 4.06
+ 32 Privy Council Office 4.05
- 36 North West Development Agency 4.01
- 82 Department of Culture, Arts and Leisure 4.01
+ 11 Ofcom 4.01
+ 54 Advisory Committee on Advertising 3.99
- 92 Department of Agriculture and Rural Development (DARD) 3.99
- 14 Welsh Assembly Government 3.98
+ 8 Civil Nuclear Police Authority 3.97
- 92 Information Commissioner's Office 3.97
- 10 Pension Protection Fund Ombudsman 3.97
+ 94 Youth Justice Board for England and Wales 3.96
- 16 National Maritime Museum 3.96
+ 148 Big Lottery Fund 3.95
+ 17 Food and Environment Research Agency 3.95
+ 9 Driver and Vehicle Licensing Agency 3.93
+ 69 Advisory Committee on National Historic Ships 3.93
+ 9 Spongiform Encephalopathy Advisory Committee 3.93
+ 10 Rent Assessment Panels/Residential Property Tribunal Service 3.91
- 89 Office of Fair Trading (OFT) 3.91
+ 9 Charity Commission for England and Wales 3.91
- 32 Planning Portal 3.91
+ 8 Student Loans Company 3.91
+ 16 Attorney General's Office (AGO) 3.90
+ 24 National Measurement Office 3.90
+ 44 Investigatory Powers Tribunal 3.87
- 54 Department of Finance and Personnel 3.87
+ 30 Environment Agency 3.86
new Health Professions Council 3.86
+ 112 British Museum 3.85
- 48 National Parks 3.85
+ 56 National Endowment for Science, Technology and the Arts 3.84
+ 3 Imperial War Museum 3.84
- 189 Consumer Council for Water 3.82
- 89 Rural Payments Agency 3.82
+ 1 Department of Health, Social Services and Public Safety 3.81
+ 40 British Pharmacopoeia Commission 3.80
- 14 Scottish National Party 3.79
new UK Legislation 3.79
+ 2 Arts Council England 3.79
+ 78 Advantage West Midlands 3.79
- 37 Public Lending Right 3.78
+ 30 Housing Corporation 3.77
same Northern Lighthouse Board 3.77
same Department of Energy and Climate Change (DECC) 3.77
- 60 Valuation Office Agency 3.76
- 39 Civil Service 3.74
same Information Tribunal 3.74
+ 16 Buying Solutions 3.72
- 30 Equality Commission for Northern Ireland 3.72
+ 2 Boundary Commission for Northern Ireland 3.71
+ 2 Treasury Solicitor's Department 3.71
- 99 Learning and Skills Improvement Service 3.70
+ 42 Office for National Statistics 3.68
- 112 Get Safe Online 3.66
+ 5 Criminal Records Bureau 3.66
- 10 Training and Development Agency for Schools 3.64
- 19 Sea Fish Industry Authority 3.64
+ 4 Government Legal Service 3.64
+ 65 Standards Board for England 3.63
- 20 British Library 3.61
+ 33 Service Personnel and Veterans Agency 3.61
+ 1 British Transport Police Authority 3.61
+ 16 Competition Commission 3.61
- 30 NHS 3.61
+ 102 UK Trade & Investment 3.59
- 8 Technology Strategy Board 3.57
- 2 Centre for Environment, Fisheries and Aquaculture Science 3.57
- 2 Law Commission 3.56
+ 2 Transport for London 3.54
+ 75 British Forces Post Office 3.54
+ 19 DairyCo 3.50
+ 30 General Social Care Council 3.50
- 48 Engineering and Physical Sciences Research Council 3.50
- 60 West Northants Development Corporation 3.50
- 25 Water Services Regulation Authority (Ofwat) 3.48
+ 1 Drinking Water Inspectorate 3.48
- 83 Department for Regional Development 3.46
+ 15 Office for Standards in Education (OFSTED) 3.45
- 1 National Heritage Memorial Fund 3.45
+ 32 Security Industry Authority 3.43
- 8 Olympic Delivery Authority 3.43
- 189 Medical Research Council 3.42
- 2 Office of the Leader of the House of Commons 3.41
- 2 Royal Commission on Environmental Pollution 3.40
- 29 Eat well 3.37
+ 73 Foreign and Commonwealth Office (FCO) 3.35
+ 22 East Midlands Development Agency 3.35
+ 16 Centers for Disease Control and Prevention 3.35
+ 2 Office of the Immigration Services Commissioner 3.32
+ 2 Appointments Commission 3.31
- 46 South West of England Regional Development Agency 3.28
- 122 East of England Development Agency 3.28
+ 76 Commission for Architecture and the Built Environment 3.26
- 62 Commission for the Compact 3.23
+ 5 Invest to Save Budget 3.22
- 26 Northern Ireland Judicial Appointments Commission 3.22
- 76 The Fire Service College 3.21
+ 23 Office of Gas and Electricity Markets (OFGEM) 3.19
+ 14 The Pensions Advisory Service 3.19
- 2 Gangmasters Licensing Authority 3.16
+ 6 Wallace Collection 3.12
+ 9 Royal Parks Agency 3.11
+ 31 Commission for Rural Communities 3.10
+ 10 Buy With Confidence 3.08
- 44 Probation Board for Northern Ireland 3.08
- 9 Economic and Social Research Council 3.05
+ 10 e-GIF Accreditation Authority 3.05
+ 28 Forestry Commission 3.05
+ 22 Young People’s Learning Agency 3.02
+ 12 Stabilisation Unit 3.01
+ 39 Animal Procedures Committee 2.99
+ 21 Wilton Park Conference Centre 2.98
+ 25 Government Office Network 2.98
+ 12 Sir John Soane's Museum 2.96
same Yorkshire Forward 2.96
- 27 Department of Education 2.96
+ 31 Scottish Parliament 2.94
+ 12 Royal Botanic Gardens, Kew 2.94
+ 13 Community Development Foundation 2.90
- 19 Advisory Panel on Public Sector Information 2.89
+ 33 Statistics Commission 2.89
- 12 One North East 2.88
- 3 Horticulture Development Council 2.87
+ 42 Independent Reconfiguration Panel 2.86
+ 4 HMIC 2.85
+ 31 Arts and Humanities Research Council 2.83
+ 47 Service Children's Education 2.83
+ 12 Legal Services Commission 2.83
- 6 Defence Science and Technology Laboratory 2.83
- 24 British Potato Council 2.82
+ 11 National Savings and Investments 2.80
+ 11 National Joint Registry Steering Committee 2.79
+ 22 British Council 2.74
+ 12 Low Pay Commission 2.74
+ 12 HM Land Registry 2.73
- 40 Research For Development 2.73
- 232 Boundary Commission for Wales 2.70
+ 33 Crown Estate (CE) 2.69
- 2 Nuclear Decommissioning Authority 2.67
+ 11 Medicines and Healthcare products Regulatory Agency 2.67
+ 11 Independent Housing Ombudsman Ltd 2.66
+ 11 Northern Ireland Police Fund 2.66
- 16 British Educational Communications and Technology Agency 2.65
- 187 HM Government 2.65
+ 31 Committee on Radioactive Waste Management 2.62
- 7 OPPPA 2.59
+ 15 Advisory Panel on Country Information 2.50
+ 15 Northern Ireland Legal Services Commission 2.50
- 66 Museum of London 2.49
- 25 Insolvency Service 2.48
+ 9 Scottish Executive Health Department 2.44
- 53 English Partnerships 2.42
+ 11 Labour Party 2.36
- 100 Darwin Advisory Committee 2.35
+ 17 Olympic Lottery Distributor 2.28
+ 17 Northern Ireland Human Rights Commission 2.24
- 29 Investors in People UK 1.95
- 50 Royal Naval Submarine Museum 1.91
- 10 UK Hydrographic Office 1.75
- 93 VisitBritain 1.74