April 2009/Retail



Changes in rank are compared to March 2009/Retail. Since then, 2 sites entered the survey and 2 sites could not be included in the rankings (1 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same DFS 9.54
+ 29 Adams 9.04
new The Book Depository 8.32
- 1 Clinton Cards 8.20
- 3 Fenwick 7.89
+ 42 O2 7.84
- 2 Furniture Village 7.38
- 4 Morrisons 7.08
- 2 Thresher 6.83
- 2 Jones 6.80
+ 10 Net a Porter 6.74
+ 15 Matches 6.56
- 1 Jessops 6.51
+ 1 Holland & Barrett 6.48
+ 35 Hamleys 6.38
- 5 SCS 6.28
+ 1 Tesco Direct 6.28
+ 27 Argos 6.12
- 9 Carphone Warehouse 6.08
+ 4 H Samuel 6.06
+ 37 Ebuyer 5.98
+ 17 D & A (glasses) 5.94
+ 27 asos.com 5.92
+ 9 Bargain Booze 5.84
+ 49 HMV 5.82
+ 17 Maplin Electronics 5.82
+ 2 N Brown Group plc 5.79
+ 44 Majestic Wine 5.74
- 9 Packard Bell UK 5.74
- 5 JJB Sports 5.68
- 9 Ted Baker 5.62
+ 17 Vision Express 5.60
+ 13 Sainsbury 5.58
- 18 Robert Dyas 5.48
same Direct Specs 5.48
+ 5 Firebox 5.46
+ 16 Debenhams 5.46
+ 17 Disney 5.42
- 22 British Home Stores 5.40
- 31 Comet UK 5.38
+ 15 T-Mobile 5.30
+ 23 Apple iTunes 5.30
- 6 Co-Op 5.28
- 6 Freemans 5.26
+ 15 Halfords 5.22
- 18 Waterstones 5.08
- 4 Thorntons 5.04
- 1 John Lewis Stores 5.04
- 13 Top Shop 5.04
- 44 Empire Stores 5.02
+ 47 La Senza 5.02
+ 9 Outdoor Megastore 5.00
+ 44 Figleaves 4.96
- 12 J D Sports 4.86
- 37 Bensons for Beds 4.86
+ 17 Ikea 4.81
+ 2 Habitat 4.79
- 35 Specsavers 4.78
- 18 Borders 4.78
+ 9 Goldsmiths 4.78
+ 17 Play.com 4.76
- 27 Waitrose 4.74
- 2 House of Fraser 4.68
+ 14 Currys 4.68
- 8 QVCUK.com 4.58
+ 4 Anne Summers 4.48
- 3 Harvey Nichols 4.48
- 54 Matalan 4.48
- 15 Phones 4u 4.44
- 17 Homebase 4.42
- 57 Trot2 4.34
- 9 Blacks 4.32
- 47 Marshall Ward 4.30
+ 1 Richer Sounds 4.07
+ 12 Next 4.04
same Asda 3.97
- 47 Oddbins 3.79
+ 7 Vodafone 3.78
+ 10 Dixons 3.78
- 14 Additions Direct 3.74
- 15 Wickes 3.74
- 2 Harrods 3.56
+ 1 Lakeland 3.52
- 2 Kelkoo 3.46
- 14 Toys R Us 3.39
- 7 choice 3.38
- 4 Staples 3.37
+ 1 Republic 3.36
- 8 Focus 3.20
- 24 Kays 3.12
same Game 3.08
+ 1 Boots 2.98
+ 3 P C World 2.96
+ 1 Early Learning Centre 2.94
- 5 Orange 2.70
- 2 Littlewoods Direct 2.64
- 5 Marks & Spencer 2.58
new Dell EMEA 2.42
same Superdrug 2.20
+ 2 Laura Ashley 2.06
- 15 Virgin Retail 1.86
+ 2 Amazon UK 1.86
- 3 E Bay 1.82
+ 1 W H Smith 1.78
- 4 Pixmania 1.70
- 3 Mothercare 1.60
same Endless.com 1.00
- 2 M&Co at Mackays (Scotland) 0.84