September 2006/UK Retail Banks


Summary

Full results


Changes in rank are compared to July 2006/UK Retail Banks. Since then, 1 site left the survey and 2 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 5 askBM 9.54
- 1 Julian Hodge Bank Group 9.18
+ 6 Skipton Building Society 7.96
+ 1 Ecology Building Society 7.02
- 1 Alliance & Leicester 6.92
- 3 Scarborough Building Society 6.76
- 5 Britannia Building Society 6.42
same first direct 6.30
+ 1 The Melton Mowbray Building Society 6.16
+ 9 Tesco Personal Finance 5.96
+ 2 Leeds Building Society 5.80
+ 20 Nationwide Building Society 5.64
- 6 Derbyshire Building Society 5.56
- 2 Bank of Ireland 5.55
- 1 Citibank UK 5.37
+ 4 Prudential UK 5.04
+ 10 Portman Building Society 4.94
same Standard Life 4.93
+ 14 NatWest 4.88
- 9 Lloyds TSB 4.81
+ 3 Bank of England 4.76
+ 7 Bank Of Scotland 4.72
- 2 northern rock 4.62
- 7 Bank Of Cyprus 4.53
+ 6 Nottingham Building Society 4.50
+ 4 Norwich and Peterborough Building Society 4.48
- 1 Stroud & Swindon Building Society 4.46
- 13 Alliance & Leicester Commercial Bank 4.44
+ 19 Islamic Bank of Britain 4.00
- 8 Financial Services Authority 3.99
- 8 Halifax Online 3.98
+ 8 Sainsbury's Bank 3.90
+ 8 cahoot 3.90
+ 5 British Bankers' Association 3.82
+ 10 HSBC Bank plc 3.78
- 2 The AA 3.72
+ 12 Ulster Bank 3.64
- 10 Barclays 3.54
+ 7 ING Direct 3.52
- 3 Cheshire BS 3.44
+ 1 AIB - Ireland 3.41
+ 5 Triodos 3.41
+ 1 Leek United Building Society 3.34
- 1 Marks & Spencer Money 3.32
+ 23 Smile 3.25
- 12 Cheshire Building Society 3.24
+ 5 Cater Allen Private Bank 3.20
- 12 Egg 3.01
+ 2 Bank of Ireland Northern Ireland 2.98
- 34 HFC Bank 2.96
+ 4 Yorkshire Bank 2.93
- 27 Liverpool Victoria 2.88
same Unity Trust Bank 2.85
+ 3 Coutts Private banking 2.82
- 5 Clydesdale Bank 2.67
+ 5 The Hanley Building Society 2.56
- 3 Intelligent Finance 2.44
same First Trust Bank 2.33
same Bradford & Bingley 2.30
+ 4 Coventry Building Society 2.14
+ 2 Northern Bank 2.12
- 6 Co-operative Bank 2.09
- 3 Universal Building Society 2.02
- 26 Arbuthnot Banking Group 1.91
- 3 Direct Line 1.90
+ 1 Royal Bank of Scotland 1.82
- 1 Principality Building Society 1.78
+ 1 Dunfermline Building Society 1.40
+ 2 Laiki Group 1.18
- 5 Secure Trust Bank 1.05
- 1 Furness Building Society 0.58
same Investec Bank 0.37