February 2009/UK Retail Banks


Summary

Full results


Changes in rank are compared to January 2009/UK Retail Banks. Since then, 1 site could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Intelligent Finance 9.90
+ 1 Bradford & Bingley 9.70
- 2 Julian Hodge Bank Group 9.52
same askBM 9.28
same Stroud & Swindon Building Society 8.74
+ 3 Cheshire Building Society 8.68
same first direct 8.48
same Alliance & Leicester 8.36
+ 3 British Bankers' Association 8.20
+ 8 Clydesdale Bank 8.16
- 1 Ulster Bank 7.99
+ 2 Portman Building Society 7.94
+ 2 Nationwide Building Society 7.94
+ 8 Halifax Online 7.82
+ 5 northern rock 7.54
- 10 Bank of Ireland Northern Ireland 7.50
+ 4 Standard Life 7.48
- 3 Furness Building Society 7.48
- 2 Scarborough Building Society 7.44
+ 3 NatWest 7.40
+ 3 Cater Allen Private Bank 7.23
+ 4 Ecology Building Society 7.12
+ 3 Newcastle Building Society 7.02
+ 4 Tesco Personal Finance 6.98
+ 6 AIB - Ireland 6.95
+ 3 Coventry Building Society 6.86
+ 14 Co-operative Bank 6.86
+ 14 Secure Trust Bank 6.81
+ 1 Norwich and Peterborough Building Society 6.74
+ 23 Skipton Building Society 6.66
- 18 Yorkshire Bank 6.66
- 7 Royal Bank of Scotland 6.64
- 22 Leeds Building Society 6.60
- 2 The Melton Mowbray Building Society 6.58
+ 4 Lloyds TSB 6.35
- 2 Citibank UK 6.33
- 18 Britannia Building Society 6.25
- 5 Coutts Private banking 6.22
- 4 Bank Of Scotland 6.10
- 3 Derbyshire Building Society 6.02
+ 10 Principality Building Society 5.98
+ 1 Bank of Ireland 5.87
- 6 The AA 5.84
+ 2 Sainsbury's Bank 5.56
+ 7 Alliance & Leicester Commercial Bank 5.50
- 2 Bank Of Cyprus 5.46
+ 1 ING Direct 5.46
- 1 Liverpool Victoria 5.44
+ 14 Financial Services Authority 5.42
same HFC Bank 5.42
+ 6 The Loughborough Building Society 5.41
- 16 Smile 5.38
- 5 Direct Line 5.20
+ 4 Laiki Group 5.14
- 14 Unity Trust Bank 5.12
- 11 Triodos 5.09
+ 3 Dunfermline Building Society 5.07
+ 1 Arbuthnot Banking Group 4.84
- 4 Islamic Bank of Britain 4.84
+ 4 First Trust Bank 4.79
+ 1 cahoot 4.78
- 6 Prudential UK 4.72
- 2 Marks & Spencer Money 4.70
+ 1 Bank of England 4.66
+ 1 Leek United Building Society 4.22
- 11 Barclays 3.74
same Nottingham Building Society 3.62
+ 1 Northern Bank 3.26
- 1 HSBC Bank plc 2.54
same Egg 2.19
same Investec Bank 0.87