January 2009/UK Retail Banks


Summary

Full results


Changes in rank are compared to December 2008/UK Retail Banks. Since then, 1 site entered the survey and 1 site could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Julian Hodge Bank Group 9.52
+ 1 Intelligent Finance 9.44
- 1 Bradford & Bingley 9.34
- 1 askBM 9.28
same Stroud & Swindon Building Society 9.10
+ 8 Bank of Ireland Northern Ireland 8.84
+ 10 first direct 8.74
+ 19 Alliance & Leicester 8.36
+ 5 Cheshire Building Society 8.32
+ 36 Ulster Bank 8.31
- 6 Leeds Building Society 8.30
+ 10 British Bankers' Association 8.20
- 1 Yorkshire Bank 7.92
+ 27 Portman Building Society 7.84
+ 39 Nationwide Building Society 7.84
+ 19 Furness Building Society 7.84
- 9 Scarborough Building Society 7.80
+ 1 Clydesdale Bank 7.80
- 8 Britannia Building Society 7.65
+ 11 northern rock 7.54
- 12 Standard Life 7.48
- 4 Halifax Online 7.46
- 14 NatWest 7.40
- 3 Cater Allen Private Bank 7.23
- 5 Royal Bank of Scotland 7.12
+ 19 Newcastle Building Society 7.02
- 19 Ecology Building Society 7.02
- 15 Tesco Personal Finance 6.98
+ 41 Coventry Building Society 6.86
+ 9 Norwich and Peterborough Building Society 6.74
+ 18 AIB - Ireland 6.69
- 7 The Melton Mowbray Building Society 6.58
+ 23 Coutts Private banking 6.58
- 6 Citibank UK 6.33
- 11 Bank Of Scotland 6.20
- 2 Smile 6.10
+ 11 Derbyshire Building Society 6.02
- 8 The AA 6.02
+ 4 Lloyds TSB 5.99
same Co-operative Bank 5.94
+ 26 Unity Trust Bank 5.94
- 26 Secure Trust Bank 5.73
- 8 Bank of Ireland 5.71
- 21 Bank Of Cyprus 5.66
+ 16 Triodos 5.61
- 9 Sainsbury's Bank 5.56
+ 19 Liverpool Victoria 5.54
- 18 ING Direct 5.46
+ 12 Direct Line 5.46
- 18 HFC Bank 5.42
+ 7 Principality Building Society 5.36
+ 7 Alliance & Leicester Commercial Bank 5.24
- 27 Skipton Building Society 5.22
- 7 Islamic Bank of Britain 5.20
- 17 Barclays 5.14
- 12 Prudential UK 5.08
+ 8 The Loughborough Building Society 5.05
- 16 Laiki Group 5.04
+ 9 Arbuthnot Banking Group 4.84
+ 2 Dunfermline Building Society 4.81
- 4 Marks & Spencer Money 4.70
- 11 cahoot 4.52
- 27 Financial Services Authority 4.46
- 10 First Trust Bank 4.35
- 1 Bank of England 4.04
- 11 Leek United Building Society 3.96
- 4 Nottingham Building Society 3.62
- 16 HSBC Bank plc 3.52
same Northern Bank 3.26
- 21 Egg 1.93
new Investec Bank 0.87