September 2008/UK Retail Banks


Summary

Full results


Changes in rank are compared to August 2008/UK Retail Banks. Since then, 1 site could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Julian Hodge Bank Group 9.70
+ 10 Intelligent Finance 9.64
same Bradford & Bingley 9.60
- 3 askBM 9.44
+ 1 Cheshire Building Society 9.12
- 2 Alliance & Leicester 8.82
- 2 Stroud & Swindon Building Society 8.58
+ 1 first direct 8.02
+ 1 Ecology Building Society 7.90
- 3 Leeds Building Society 7.70
- 3 Bank of Ireland Northern Ireland 7.50
+ 4 Cater Allen Private Bank 7.23
+ 1 Scarborough Building Society 7.08
- 1 Britannia Building Society 7.02
+ 2 Tesco Personal Finance 6.98
+ 5 NatWest 6.64
+ 10 Halifax Online 6.54
+ 1 Clydesdale Bank 6.54
+ 1 Royal Bank of Scotland 6.48
- 5 Yorkshire Bank 6.20
+ 8 The AA 6.02
- 11 British Bankers' Association 5.98
+ 1 Bank Of Cyprus 5.82
+ 4 Alliance & Leicester Commercial Bank 5.80
- 3 Bank Of Scotland 5.74
+ 5 HFC Bank 5.60
+ 9 northern rock 5.52
- 2 ING Direct 5.46
+ 5 Prudential UK 5.44
+ 5 Furness Building Society 5.42
+ 1 Sainsbury's Bank 5.40
+ 1 Laiki Group 5.38
+ 15 Lloyds TSB 5.27
+ 5 Financial Services Authority 5.26
+ 5 Citibank UK 5.25
+ 1 Bank of Ireland 5.17
+ 10 Direct Line 5.10
same Smile 5.02
+ 3 Derbyshire Building Society 4.98
- 15 Barclays 4.94
+ 2 Norwich and Peterborough Building Society 4.92
+ 23 Marks & Spencer Money 4.90
- 20 Skipton Building Society 4.84
+ 1 Islamic Bank of Britain 4.84
+ 13 Ulster Bank 4.78
+ 8 cahoot 4.78
- 28 Newcastle Building Society 4.78
- 18 Co-operative Bank 4.67
- 3 Egg 4.51
+ 8 First Trust Bank 4.51
+ 1 Triodos 4.49
- 11 The Melton Mowbray Building Society 4.46
- 9 Portman Building Society 4.32
- 2 Nationwide Building Society 4.32
- 6 Leek United Building Society 4.30
- 6 Nottingham Building Society 4.28
- 1 HSBC Bank plc 4.12
- 4 Standard Life 4.05
- 4 Bank of England 3.94
- 1 Dunfermline Building Society 3.77
+ 2 Coutts Private banking 3.64
- 1 Northern Bank 3.60
- 3 The Loughborough Building Society 3.37
- 2 Secure Trust Bank 3.15
+ 1 Principality Building Society 2.98
+ 1 Arbuthnot Banking Group 2.96
- 3 AIB - Ireland 2.81
same Coventry Building Society 2.14
same Liverpool Victoria 2.08
same Unity Trust Bank 1.32
same Investec Bank 1.13