May 2008/UK Retail Banks


Summary

Full results


Changes in rank are compared to April 2008/UK Retail Banks. Since then, 1 site entered the survey and 1 site could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Bradford & Bingley 9.70
same Julian Hodge Bank Group 9.70
+ 1 askBM 9.44
+ 1 Intelligent Finance 8.92
+ 1 Leeds Building Society 8.84
+ 4 British Bankers' Association 8.12
+ 4 first direct 8.02
+ 4 Britannia Building Society 8.00
- 6 Cheshire Building Society 7.98
+ 3 Scarborough Building Society 7.70
- 3 Ecology Building Society 7.54
- 3 Stroud & Swindon Building Society 7.50
+ 2 Cater Allen Private Bank 7.48
+ 11 Alliance & Leicester 7.10
+ 19 Royal Bank of Scotland 6.92
same Tesco Personal Finance 6.74
- 1 The AA 6.74
same Citibank UK 6.49
same Co-operative Bank 6.39
- 13 Clydesdale Bank 6.34
- 1 ING Direct 6.02
+ 4 Prudential UK 5.80
+ 10 The Melton Mowbray Building Society 5.66
+ 2 Smile 5.66
- 5 Newcastle Building Society 5.64
+ 10 HFC Bank 5.60
+ 10 Financial Services Authority 5.58
same Halifax Online 5.46
+ 9 Furness Building Society 5.42
+ 11 Bank Of Cyprus 5.40
- 16 NatWest 5.40
+ 8 Derbyshire Building Society 5.34
- 4 Sainsbury's Bank 5.22
- 10 Bank Of Scotland 5.20
+ 7 Bank of Ireland 5.17
- 4 Barclays 5.14
+ 2 Laiki Group 5.12
- 8 Yorkshire Bank 5.03
- 8 Egg 4.97
+ 7 Portman Building Society 4.94
+ 2 Norwich and Peterborough Building Society 4.92
+ 6 Direct Line 4.74
- 21 Alliance & Leicester Commercial Bank 4.72
- 10 northern rock 4.72
+ 4 Nationwide Building Society 4.50
+ 15 First Trust Bank 4.49
- 2 Islamic Bank of Britain 4.30
+ 4 Leek United Building Society 4.30
+ 4 Nottingham Building Society 4.28
- 6 Bank of Ireland Northern Ireland 4.26
+ 14 Principality Building Society 4.24
- 6 Ulster Bank 4.16
+ 5 Triodos 4.13
+ 1 HSBC Bank plc 4.08
- 4 cahoot 4.06
- 6 Lloyds TSB 4.05
- 1 Standard Life 4.05
- 1 Bank of England 3.94
+ 5 AIB - Ireland 3.93
- 6 Unity Trust Bank 3.92
- 2 Northern Bank 3.60
+ 5 Marks & Spencer Money 3.40
- 3 The Loughborough Building Society 3.37
- 41 Skipton Building Society 3.28
- 3 Secure Trust Bank 3.15
- 3 Arbuthnot Banking Group 3.14
+ 1 Coutts Private banking 3.00
- 2 Liverpool Victoria 2.52
same Dunfermline Building Society 1.86
same Coventry Building Society 1.84
new Investec Bank 1.01