April 2006/UK Retail Banks


Summary

Full results


Changes in rank are compared to March 2006/UK Retail Banks. Since then, 2 sites entered the survey and 1 site could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 5 Julian Hodge Bank Group 9.54
- 1 Skipton Building Society 8.10
- 1 Britannia Building Society 7.98
same Alliance & Leicester 7.84
- 2 askBM 7.34
+ 1 Scarborough Building Society 7.10
+ 12 Leeds Building Society 6.98
+ 10 Derbyshire Building Society 6.90
- 4 Tesco Personal Finance 6.78
+ 16 HFC Bank 6.68
- 3 Norwich and Peterborough Building Society 6.64
- 2 Sainsbury's Bank 6.30
+ 1 first direct 6.22
+ 40 Alliance & Leicester Commercial Bank 6.22
- 3 The Melton Mowbray Building Society 6.16
+ 20 Marks & Spencer Money 5.84
- 1 Bank of Ireland 5.81
+ 15 northern rock 5.80
- 4 Nationwide Building Society 5.78
new Standard Life 5.73
+ 4 Liverpool Victoria 5.71
- 9 Lloyds TSB 5.66
- 14 Citibank UK 5.61
+ 34 Northern Bank 5.56
- 4 Bank Of Scotland 5.32
+ 38 Prudential UK 5.20
- 3 cahoot 5.16
- 5 Bank of England 5.12
+ 10 Nottingham Building Society 4.96
- 8 NatWest 4.78
+ 13 Cheshire Building Society 4.60
+ 1 Cheshire BS 4.60
- 7 Stroud & Swindon Building Society 4.46
- 3 British Bankers' Association 4.28
- 6 Ulster Bank 4.26
+ 2 Woolwich 4.18
- 4 Islamic Bank of Britain 4.18
+ 4 The AA 4.17
+ 1 Bank Of Cyprus 4.09
- 29 Portman Building Society 3.95
- 21 Halifax Online 3.88
- 5 HSBC Bank plc 3.88
- 3 Triodos 3.73
+ 3 ING Direct 3.56
same Cater Allen Private Bank 3.46
- 16 Financial Services Authority 3.42
+ 10 Unity Trust Bank 3.31
+ 2 Coventry Building Society 3.30
- 3 The Loughborough Building Society 3.20
+ 1 Bank of Ireland Northern Ireland 2.98
+ 9 Co-operative Bank 2.87
+ 1 Leek United Building Society 2.80
- 10 Arbuthnot Banking Group 2.73
- 2 Coutts Private banking 2.72
+ 8 Universal Building Society 2.54
new Bradford & Bingley 2.48
+ 7 The Hanley Building Society 2.46
+ 1 Direct Line 2.42
+ 3 Yorkshire Bank 2.41
- 5 Barclays 2.38
- 12 Egg 2.23
- 6 Secure Trust Bank 2.21
- 15 Intelligent Finance 2.10
- 3 Royal Bank of Scotland 2.09
+ 3 Principality Building Society 1.78
- 31 Clydesdale Bank 1.49
same Hamilton Direct Bank 1.48
- 2 Smile 1.45
- 41 Laiki Group 1.18
- 1 AIB - Ireland 0.87
- 1 Furness Building Society 0.58
- 1 First Trust Bank 0.47
- 1 Dunfermline Building Society 0.15
- 1 Investec Bank 0.00