February 2008/UK Retail Banks


Summary

Full results


Changes in rank are compared to January 2008/UK Retail Banks. Since then, 2 sites entered the survey and 1 site could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Julian Hodge Bank Group 9.90
+ 2 askBM 9.80
- 1 Bradford & Bingley 9.50
- 1 Cheshire Building Society 8.96
+ 2 Leeds Building Society 8.74
+ 12 The AA 8.34
+ 8 British Bankers' Association 8.32
+ 28 Clydesdale Bank 8.27
- 4 Stroud & Swindon Building Society 8.06
+ 1 first direct 8.02
- 3 Ecology Building Society 7.90
- 6 Britannia Building Society 7.80
- 3 Alliance & Leicester Commercial Bank 7.40
- 2 Barclays 7.32
- 6 Alliance & Leicester 7.28
- 2 Intelligent Finance 7.24
+ 2 Scarborough Building Society 6.94
+ 2 Newcastle Building Society 6.90
- 3 Cater Allen Private Bank 6.76
- 7 Skipton Building Society 6.73
+ 4 Royal Bank of Scotland 6.70
- 6 NatWest 6.58
+ 9 Yorkshire Bank 6.11
+ 9 cahoot 6.04
- 3 Smile 6.02
+ 16 Portman Building Society 5.94
+ 12 Bank Of Scotland 5.92
+ 39 Derbyshire Building Society 5.86
- 6 Halifax Online 5.82
- 2 The Melton Mowbray Building Society 5.66
- 5 Prudential UK 5.64
- 5 HFC Bank 5.60
+ 8 Egg 5.59
- 4 Laiki Group 5.58
+ 12 Financial Services Authority 5.42
- 5 Furness Building Society 5.42
+ 15 Citibank UK 5.41
new Tesco Personal Finance 5.30
- 10 Bank of Ireland 5.17
- 5 Sainsbury's Bank 5.04
- 17 Bank of England 5.02
- 21 Lloyds TSB 5.01
+ 9 First Trust Bank 4.85
- 6 Bank Of Cyprus 4.84
same Ulster Bank 4.78
- 6 Direct Line 4.74
- 4 Norwich and Peterborough Building Society 4.72
+ 13 Co-operative Bank 4.70
- 3 Nationwide Building Society 4.68
same Standard Life 4.59
- 7 northern rock 4.56
- 15 Islamic Bank of Britain 4.48
- 5 HSBC Bank plc 4.28
+ 3 Nottingham Building Society 4.28
+ 11 Principality Building Society 4.22
- 2 ING Direct 4.18
+ 2 AIB - Ireland 4.05
new Unity Trust Bank 3.73
- 1 Liverpool Victoria 3.64
- 4 Northern Bank 3.60
- 10 Leek United Building Society 3.52
+ 2 Triodos 3.41
- 3 The Loughborough Building Society 3.37
- 15 Bank of Ireland Northern Ireland 3.36
- 3 Secure Trust Bank 3.15
- 3 Arbuthnot Banking Group 3.14
- 12 Coutts Private banking 2.58
- 3 Marks & Spencer Money 2.28
- 1 Dunfermline Building Society 1.86
same Investec Bank 1.47
- 2 Coventry Building Society 1.44