December 2007/UK Retail Banks


Summary

Full results


Changes in rank are compared to November 2007/UK Retail Banks. Since then, 1 site could not be included in the rankings (same since last).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Julian Hodge Bank Group 9.90
- 1 Bradford & Bingley 9.60
same askBM 9.28
+ 2 Cheshire Building Society 8.96
+ 12 Barclays 8.20
+ 1 first direct 8.02
+ 6 Alliance & Leicester Commercial Bank 8.02
same Britannia Building Society 8.00
- 5 Ecology Building Society 7.90
- 1 Intelligent Finance 7.76
+ 8 Cater Allen Private Bank 7.48
- 1 The AA 7.46
- 3 Scarborough Building Society 7.30
- 9 Leeds Building Society 7.20
+ 8 Alliance & Leicester 7.08
- 1 NatWest 6.84
+ 1 Skipton Building Society 6.53
- 6 Stroud & Swindon Building Society 6.52
- 5 Newcastle Building Society 6.46
+ 2 Tesco Personal Finance 6.38
+ 13 Lloyds TSB 6.25
+ 6 Financial Services Authority 6.23
- 8 Royal Bank of Scotland 6.22
same Halifax Online 6.18
- 6 cahoot 6.04
- 1 Prudential UK 5.64
- 1 HFC Bank 5.60
+ 26 Egg 5.59
- 10 British Bankers' Association 5.58
same Portman Building Society 5.56
+ 15 Bank Of Scotland 5.56
+ 27 Laiki Group 5.48
- 4 Furness Building Society 5.42
+ 4 Clydesdale Bank 5.39
- 8 The Melton Mowbray Building Society 5.30
- 4 Smile 5.28
+ 4 Citibank UK 5.23
- 3 Bank of Ireland 5.17
- 3 Yorkshire Bank 5.03
- 1 Sainsbury's Bank 5.02
- 7 Islamic Bank of Britain 5.02
- 3 Bank of England 5.02
+ 9 Standard Life 4.95
- 4 Norwich and Peterborough Building Society 4.92
- 3 northern rock 4.80
- 3 Ulster Bank 4.78
+ 2 Direct Line 4.74
+ 10 First Trust Bank 4.73
- 2 HSBC Bank plc 4.58
- 5 Bank of Ireland Northern Ireland 4.40
- 1 Co-operative Bank 4.36
+ 1 Leek United Building Society 4.20
+ 3 ING Direct 3.98
- 3 AIB - Ireland 3.91
same Unity Trust Bank 3.73
+ 1 Coutts Private banking 3.62
+ 8 Northern Bank 3.60
+ 5 Arbuthnot Banking Group 3.32
- 29 Nationwide Building Society 3.28
same The Loughborough Building Society 3.27
same Liverpool Victoria 3.20
same Secure Trust Bank 3.15
+ 1 Triodos 3.05
- 16 Bank Of Cyprus 2.90
+ 1 Principality Building Society 2.58
+ 1 Marks & Spencer Money 2.48
+ 1 Derbyshire Building Society 2.14
+ 1 Dunfermline Building Society 1.86
- 25 Nottingham Building Society 1.54
+ 1 Coventry Building Society 1.50
- 1 Investec Bank 1.03