September 2007/UK Retail Banks


Summary

Full results


Changes in rank are compared to August 2007/UK Retail Banks. Since then, 2 sites entered the survey and 2 sites could not be included in the rankings (2 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 3 Julian Hodge Bank Group 9.90
- 1 askBM 9.80
same Bradford & Bingley 9.80
+ 2 Skipton Building Society 9.18
- 2 first direct 8.90
+ 2 Leeds Building Society 8.84
same Ecology Building Society 8.26
- 3 Stroud & Swindon Building Society 8.04
+ 1 Britannia Building Society 7.64
+ 40 Royal Bank of Scotland 7.38
- 2 Alliance & Leicester Commercial Bank 7.30
+ 5 Alliance & Leicester 7.26
+ 1 NatWest 7.12
- 2 Cater Allen Private Bank 6.76
+ 30 Barclays 6.74
+ 4 The Melton Mowbray Building Society 6.64
new Newcastle Building Society 6.64
- 3 Tesco Personal Finance 6.56
+ 2 The AA 6.54
- 9 Scarborough Building Society 6.48
+ 30 Cheshire BS 6.12
+ 30 Cheshire Building Society 6.12
+ 1 Bank of England 6.10
+ 7 cahoot 6.04
same Lloyds TSB 5.89
- 13 Halifax Online 5.82
- 9 Sainsbury's Bank 5.74
- 7 Prudential UK 5.64
- 1 Financial Services Authority 5.60
- 2 HFC Bank 5.60
+ 1 Laiki Group 5.48
- 16 Islamic Bank of Britain 5.38
- 3 Egg 5.33
+ 2 Intelligent Finance 5.28
+ 4 Smile 5.28
- 13 British Bankers' Association 5.22
- 4 Clydesdale Bank 5.21
same Yorkshire Bank 5.21
+ 3 Bank Of Cyprus 5.20
- 11 Bank of Ireland 5.17
- 7 Furness Building Society 5.16
- 23 Bank Of Scotland 5.04
+ 1 northern rock 5.00
+ 2 Nottingham Building Society 5.00
- 10 Norwich and Peterborough Building Society 4.92
+ 7 Standard Life 4.79
same HSBC Bank plc 4.78
+ 9 Secure Trust Bank 4.61
+ 7 Co-operative Bank 4.56
+ 6 Principality Building Society 4.56
- 3 Citibank UK 4.51
- 9 Direct Line 4.38
- 12 Ulster Bank 4.32
new Unity Trust Bank 4.27
- 1 Bank of Ireland Northern Ireland 4.22
+ 5 Nationwide Building Society 4.16
- 31 Portman Building Society 4.06
same Coutts Private banking 3.88
same Leek United Building Society 3.76
+ 3 ING Direct 3.60
+ 1 Northern Bank 3.60
- 23 Triodos 3.49
- 14 AIB - Ireland 3.41
- 23 First Trust Bank 3.41
- 5 Arbuthnot Banking Group 3.32
- 2 Liverpool Victoria 3.00
- 2 Marks & Spencer Money 2.48
same Derbyshire Building Society 2.24
- 3 Dunfermline Building Society 1.92
- 3 Coventry Building Society 1.44
- 2 Investec Bank 1.29