2021 Q1/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2020 Q4/UK Retail 500 Websites. Since then, 4 sites entered the survey and 98 sites could not be included in the rankings (3 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Asda 7.72
+ 6 W Boyes & Co 7.14
- 1 Paydens Chemists 7.08
- 1 Roys (Wroxham) 7.00
+ 37 The Body Shop 6.83
same Greggs 6.56
+ 283 Aquascutum 6.56
- 3 Jane Shilton 6.40
+ 7 Laura Ashley Holdings 6.31
+ 8 Netto Foodstores 6.19
- 1 Tuffins 6.12
- 5 Frosts 6.00
- 2 Budget DIY 5.94
- 2 Boundary Mill 5.92
+ 6 Reiss 5.92
+ 14 Power House Fitness 5.76
+ 19 Londis 5.66
+ 43 Nevada Bob (UK) 5.66
- 2 Findel 5.65
+ 6 Stokers 5.64
- 6 C&J Clark 5.52
+ 6 Jo Alexander 5.46
+ 9 Harvey & Thompson 5.34
+ 217 Whitaker & Sawyer 5.32
- 16 Squire's Garden Centres 5.30
- 13 Forrest Furnishing 5.30
- 13 BHS 5.28
- 5 Futon Company 5.20
- 10 Carpetright 5.16
- 10 Budgens 5.16
- 4 Viyella 5.12
+ 11 Samuel Windsor 5.12
+ 39 The Works Holdings 4.94
+ 135 Slater Menswear 4.92
+ 5 Magnet 4.86
+ 218 Prada 4.86
+ 177 Scats Countrystores 4.82
+ 147 Wynsors World Of Shoes 4.81
+ 26 Paul Smith 4.79
- 7 Crew Clothing 4.78
+ 150 IKEA 4.74
- 38 Coop Online 4.72
+ 41 Jarrold & Sons 4.70
+ 45 Bensons for Beds 4.68
+ 4 Disney Store 4.66
+ 8 Crabtree & Evelyn 4.66
+ 16 Scotts of Stow 4.66
+ 98 Wax Lyrical 4.66
+ 66 Dune 4.64
+ 42 Warren James (Jewellers) 4.60
- 16 Iceland Foods 4.58
- 8 HI Weldrick 4.58
+ 83 Edinburgh Woollen Mill (The) 4.58
- 16 WJ Aldiss 4.56
+ 15 Lloyds Pharmacy 4.52
- 15 Austin Reed Group 4.50
+ 2 Choice Discount Stores 4.50
- 24 Spar (UK) 4.48
+ 26 Camp Hopson & Co. 4.48
+ 2 Davidsons Chemists 4.47
- 30 Fenwick 4.42
- 16 Cash Converters (UK) 4.42
+ 5 J.P. Boden & Co. 4.42
+ 46 BEERmerchants.com 4.40
+ 70 Levi Strauss (UK) 4.40
- 2 Topps Tiles 4.39
- 16 Vision Express 4.38
+ 85 Mulberry 4.38
- 17 Dobbies Garden Centres 4.34
+ 9 HMV 4.26
+ 70 Motor World (online | eBay) 4.25
- 3 Feather & Black 4.24
- 2 Waterfields (Leigh) 4.22
- 17 Jacques Vert 4.15
- 28 Rowlands Pharmacy 4.14
+ 35 Poundstretcher 4.14
+ 49 Clifford James 4.14
+ 53 Sunday Times Wine Club 4.12
+ 20 Notcutts 4.08
- 7 Toymaster 4.07
- 1 Primark Stores 4.06
new The Plasma Centre 4.06
- 2 Gieves & Hawkes 4.04
- 9 C&H Fabrics 4.02
+ 57 Bally Group (UK) 3.96
- 19 Maplin 3.94
- 10 Waterstone's 3.94
+ 66 SCS 3.94
+ 89 Laithwaites 3.94
+ 208 B&Q 3.94
new Hein Gericke (UK) 3.93
+ 17 Mills / One Stop 3.92
+ 2 Asprey 3.88
- 3 Hillier Nurseries 3.86
- 56 Beales 3.84
+ 17 LK Bennett 3.84
- 23 Wallis 3.80
- 53 GardenSite 3.78
- 5 The Whisky Shop 3.78
- 4 Harvey Nichols 3.76
+ 67 Space NK 3.76
+ 18 Vodafone 3.74
+ 101 Joseph 3.72
- 46 Fat Face 3.68
- 3 Morlands 3.68
+ 70 Gardiner Haskins 3.68
+ 205 Aldi 3.68
- 53 Slurp 3.66
- 27 W&G Foyle 3.66
+ 20 Myvintage.co.uk 3.66
+ 26 Anya Hindmarch 3.66
- 24 Lakeland 3.62
+ 34 Burberry Group plc 3.62
- 21 Sleepland Beds 3.60
- 29 Rohan Designs 3.58
- 12 Walsh 3.58
+ 33 Tissot 3.58
+ 33 Misco.co.uk 3.58
+ 71 Hobbs 3.58
+ 44 Ticketmaster UK 3.56
- 65 Scrivens 3.54
- 69 Topshop 3.52
+ 43 Vivi 3.52
+ 57 EE 3.50
+ 97 Build A Bear 3.50
- 39 Barbour 3.48
+ 11 Hammonds Furniture 3.48
+ 85 Cotswold Outdoor 3.48
- 4 Evans 3.44
- 106 Van Hage & Company 3.40
- 34 Firebox 3.40
+ 29 Sofa Workshop 3.40
+ 111 Cotton Traders 3.40
- 20 Uniqlo (UK) 3.36
- 11 Fortnum & Mason 3.35
- 36 Shoes.co.uk 3.34
+ 63 Haskins Garden Centres 3.33
- 48 BrightHouse 3.32
- 27 Dulux 3.32
- 12 WJ Daniel & Co 3.32
- 20 Moss Bros 3.30
- 20 Cox & Robinson (Chemists) 3.30
- 4 Lastminute.com 3.30
new Blue Inc 3.24
- 120 Oddbins 3.22
- 1 Cutler and Gross 3.22
+ 5 Lush Retail 3.22
+ 77 PC World 3.22
- 16 J Sainsbury 3.20
+ 25 John Smith & Son (Glasgow) 3.17
+ 45 Klondyke Garden Centres 3.17
- 35 Optical Express 3.16
- 116 Divertimenti 3.14
new Mango UK 3.14
- 72 Thorntons plc 3.12
- 29 Hackett 3.12
- 9 Chums 3.12
+ 63 Kenzo 3.12
+ 49 World Duty Free Europe 3.10
+ 90 Hermes (GB) 3.09
+ 57 WH Smith 3.06
- 84 Hawes and Curtis 3.04
- 31 Karen Millen 3.04
- 48 Jessops 3.00
+ 8 Fishpools 2.98
+ 8 Apollo 2000 2.98
+ 31 Argos 2.98
- 60 Jaeger 2.96
+ 10 Greenhalghs Craft Bakery 2.96
+ 47 American Golf Discount Centre 2.96
+ 58 Snow & Rock Sports 2.96
- 10 Fendi 2.94
+ 69 Diesel (London) 2.94
+ 99 Coast 2.94
+ 8 The Wine Society 2.93
+ 23 Specsavers Optical Group 2.90
+ 75 Screwfix 2.90
- 6 Suit Direct 2.88
+ 18 Foot Locker UK 2.88
- 120 Bargain Booze 2.86
- 41 Fraser Hart 2.86
- 33 Heals 2.86
- 12 Ziggla 2.86
- 4 Ellis Brigham 2.86
+ 7 Wickes 2.86
+ 30 Russell Hobbs 2.86
+ 46 River Island Clothing Co 2.86
+ 69 Currys 2.86
+ 6 M & Co 2.84
+ 94 The Book People 2.84
+ 117 Lidl 2.80
+ 118 Furniture123 2.80
- 64 Whittard of Chelsea 2.79
+ 7 Rayner & Keeler 2.79
- 145 Jacamo 2.78
- 36 Game 2.78
+ 23 Bloomsbury 2.78
- 75 Decathlon UK 2.76
- 43 TM Lewin 2.76
- 37 Ann Summers 2.76
+ 5 Next 2.76
+ 5 Hawkin's Bazaar 2.76
+ 6 TK Maxx 2.76
+ 30 John Lewis 2.76
+ 44 eBuyer 2.76
+ 90 JoJo Maman Bébé 2.76
+ 4 Seraphine 2.75
+ 43 Tripp Luggage (Greenwich Group) 2.73
- 44 Miss Selfridge 2.72
+ 25 F Hinds 2.72
+ 70 Hughes Electrical 2.72
+ 124 Long Tall Sally 2.71
- 70 Glasswells 2.70
+ 1 Hoopers 2.70
+ 68 Evans Cycles 2.70
- 118 JH Leeke & Son 2.68
- 73 Boodle & Dunthorne 2.68
+ 6 Richer Sounds 2.68
+ 7 Corgi 2.68
+ 7 Whistles 2.68
+ 7 Hornby 2.68
+ 8 Benetton (UK) 2.68
- 56 Suttons 2.66
- 40 Timpson 2.64
- 13 Naked Wines 2.61
- 49 Theo Fennell 2.60
- 24 Acotis 2.60
+ 4 Vertbaudet 2.60
+ 17 Early Learning Centre 2.60
+ 17 The Entertainer 2.60
+ 25 Halfords Group 2.60
+ 34 Toys R Us 2.60
+ 52 Clinton Cards 2.60
- 77 Selfridges 2.58
- 46 Ernest Jones 2.58
- 13 House of Fraser 2.58
+ 24 All Saints 2.58
+ 100 Arighi Bianchi & Co 2.58
- 173 Schuh 2.52
- 70 East 2.52
- 2 Bathstore.com 2.52
+ 16 Simply Be 2.52
+ 36 USC Group 2.52
+ 36 Republic 2.52
- 58 DFS Furniture Company 2.50
- 52 Oasis Stores 2.50
- 54 Warehouse 2.50
- 43 White Stuff 2.50
- 4 Amazon UK 2.50
+ 5 Toolbank 2.43
+ 20 French Connection 2.43
- 118 Home Essentials 2.42
- 71 H Samuel 2.42
- 23 Hobbycraft Group 2.42
- 18 Jack Wills 2.42
+ 16 Hotel Chocolat 2.42
+ 65 Qualitydiamonds.co.uk 2.42
- 56 Charles Clinkard 2.40
- 21 Homebase 2.40
- 12 Net-a-Porter 2.40
- 1 Graham & Green 2.40
+ 25 Watch Shop 2.40
+ 32 Beaverbrooks The Jewellers 2.40
+ 33 DIY Kitchens UK 2.40
- 1 Burton 2.36
+ 39 Viking Direct 2.36
- 2 Carlton 2.35
- 110 trueshopping.co.uk 2.34
- 1 Barker Shoes Ltd 2.34
- 1 Figleaves 2.34
- 1 Majestic Wine 2.34
+ 35 Poundland 2.33
- 87 Monsoon 2.32
same Barrats 2.32
same Furniture Village 2.32
+ 1 Sports Direct International 2.32
- 1 Yeomans Outdoors 2.32
same JJB Sports 2.32
- 39 Dreams 2.26
- 177 Ambrose Wilson 2.24
- 176 Julipa 2.24
- 39 Home Bargains 2.24
- 16 Hamleys 2.24
+ 16 New Look 2.24
+ 21 Liberty 2.24
+ 2 Topman 2.18
+ 54 Peacocks 2.18
+ 60 Brand Alley 2.18
+ 2 Costcutter Supermarket 2.16
+ 19 The Drink Shop 2.16
+ 2 Watches of Switzerland 2.15
- 186 House of Bath 2.14
- 83 Hawkshead 2.14
- 35 Claires Accessories UK 2.14
- 33 Brantano (UK) 2.14
- 33 Goldsmiths Holdings 2.14
- 3 JD Williams 2.14
+ 13 Fifty Plus 2.14
+ 15 Carphone Warehouse 2.14
+ 13 Baker Ross 2.14
+ 15 Cousins Furniture Stores 2.14
+ 16 Silentnight Beds 2.14
+ 16 O2 UK 2.14
+ 39 The Conran Shop 2.14
- 16 Racing Green 2.10
- 24 QD Stores 2.08
+ 14 Ted Baker 2.08
+ 16 Debenhams 2.08
- 261 Turnbull & Asser 2.06
- 151 Original Factory Shop Group (The) 2.06
- 10 Hush Puppies UK 2.06
- 9 Bonmarche 2.06
+ 13 Sterling Furniture Group 2.00
- 95 Fashion World 1.98
- 23 Ryman 1.98
- 12 Virgin Wines 1.98
+ 15 Marks & Spencer 1.98
+ 22 Jane Norman 1.93
- 33 Field & Trek 1.90
- 21 eBay.co.uk 1.88
- 6 Boots 1.88
- 2 Blackwell UK 1.88
+ 6 Mothercare 1.88
+ 6 AO World PLC 1.88
+ 6 JH Haskins & Sons 1.88
- 3 Viva La Diva 1.82
- 25 Holland & Barrett 1.80
- 75 Robert Dyas 1.73
- 210 Premier Man 1.72
- 142 Fired Earth 1.72
- 6 M and M Direct 1.72
+ 3 Avon UK 1.72
+ 9 Waitrose 1.70
- 98 Dorothy Perkins 1.64
- 8 Mappin & Webb 1.63
- 19 Dollond & Aitchison 1.62
- 9 Marisota 1.62
- 5 The Fragrance Shop 1.62
- 5 Matalan 1.62
- 3 The Watch Hut 1.56
- 2 Wilkinson Plus 1.54
+ 2 Orvis 1.36
+ 3 Mamas & Papas 1.36
+ 3 Lands End Direct 1.36
same Jones Bootmaker 1.10