2020 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2020 Q3/UK Retail 500 Websites. Since then, 5 sites entered the survey and 95 sites could not be included in the rankings (2 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Asda 7.72
+ 1 Paydens Chemists 7.08
+ 3 Roys (Wroxham) 6.90
+ 1 Coop Online 6.70
+ 4 Jane Shilton 6.66
- 2 Greggs 6.56
+ 30 Frosts 6.56
same W Boyes & Co 6.42
+ 10 Squire's Garden Centres 6.36
same Tuffins 6.12
+ 1 Budget DIY 5.94
+ 1 Boundary Mill 5.92
+ 4 Forrest Furnishing 5.92
+ 50 BHS 5.82
same C&J Clark 5.78
+ 70 Laura Ashley Holdings 5.75
+ 21 Findel 5.65
- 11 Netto Foodstores 5.57
- 5 Carpetright 5.52
- 4 Budgens 5.52
+ 41 Reiss 5.40
- 21 Muji. 5.28
+ 5 Futon Company 5.20
+ 11 Van Hage & Company 5.20
+ 1 Oddbins 5.12
+ 17 Stokers 5.12
+ 81 Viyella 5.12
+ 11 Jo Alexander 5.10
+ 60 Manor Pharmacy 5.10
- 3 Power House Fitness 5.04
+ 289 Fenwick 5.04
same Harvey & Thompson 4.98
- 22 Crew Clothing 4.96
+ 22 Spar (UK) 4.96
- 15 Iceland Foods 4.94
- 14 Londis 4.94
- 1 Divertimenti 4.94
+ 10 WJ Aldiss 4.92
- 10 Beales 4.88
- 22 Magnet 4.86
+ 18 Austin Reed Group 4.86
+ 273 The Body Shop 4.81
- 1 Samuel Windsor 4.76
+ 1 HI Weldrick 4.76
+ 5 GardenSite 4.74
+ 26 Cash Converters (UK) 4.68
- 23 Rowlands Pharmacy 4.66
+ 27 Turnbull & Asser 4.66
+ 39 Disney Store 4.66
+ 207 Jacamo 4.66
+ 27 Vision Express 4.64
+ 19 Dobbies Garden Centres 4.60
+ 31 Topshop 4.60
- 24 Crabtree & Evelyn 4.58
+ 18 Slurp 4.56
- 16 Scrivens 4.52
+ 1 Jacques Vert 4.51
- 5 Fat Face 4.50
+ 22 Choice Discount Stores 4.50
+ 10 Bargain Booze 4.48
+ 58 Nevada Bob (UK) 4.48
- 37 Davidsons Chemists 4.47
+ 2 Scotts of Stow 4.40
+ 2 Topps Tiles 4.39
+ 2 Paul Smith 4.39
- 33 Schuh 4.34
+ 29 Maplin 4.30
- 34 J.P. Boden & Co. 4.24
+ 31 Feather & Black 4.24
+ 91 Lloyds Pharmacy 4.24
+ 8 Waterfields (Leigh) 4.22
+ 257 The Works Holdings 4.22
- 29 Toymaster 4.17
- 11 Wallis 4.16
+ 7 C&H Fabrics 4.16
+ 233 High and Mighty 4.14
- 17 Waterstone's 4.12
- 17 Hawes and Curtis 4.12
- 28 HMV 4.08
+ 21 Primark Stores 4.06
+ 139 Gieves & Hawkes 4.04
+ 23 W&G Foyle 4.02
- 31 Thorntons plc 4.00
- 27 Jarrold & Sons 3.98
- 54 Camp Hopson & Co. 3.94
- 31 Rohan Designs 3.94
+ 119 Barbour 3.94
+ 29 Lakeland 3.88
+ 133 Bensons for Beds 3.88
- 13 BrightHouse 3.86
+ 11 Hillier Nurseries 3.86
- 12 Warren James (Jewellers) 3.78
- 6 Sleepland Beds 3.78
+ 76 The Whisky Shop 3.78
+ 87 Asprey 3.78
+ 25 Harvey Nichols 3.76
+ 44 Firebox 3.76
+ 47 JH Leeke & Son 3.76
+ 47 Notcutts 3.72
+ 11 Shoes.co.uk 3.70
- 25 Agent Provocateur 3.69
+ 11 Morlands 3.68
+ 36 Ambrose Wilson 3.68
+ 69 Walsh 3.68
+ 127 Julipa 3.68
+ 158 House of Bath 3.68
- 9 Play.com 3.66
+ 22 Jaeger 3.66
- 10 Mills / One Stop 3.64
- 13 BEERmerchants.com 3.62
- 70 Poundstretcher 3.60
+ 100 Dulux 3.60
+ 30 LK Bennett 3.58
+ 8 Uniqlo (UK) 3.56
+ 8 Dune 3.56
+ 8 Jessops 3.56
- 13 Optical Express 3.54
new PCT Healthcare (Tims & Parker) 3.54
+ 8 Premier Man 3.52
- 26 Vodafone 3.48
- 12 Moss Bros 3.48
+ 6 Cox & Robinson (Chemists) 3.48
+ 181 Decathlon UK 3.48
+ 78 Fortnum & Mason 3.45
- 79 Evans 3.44
- 43 Clifford James 3.42
+ 9 Hackett 3.42
+ 27 WJ Daniel & Co 3.42
+ 33 Whittard of Chelsea 3.41
- 61 Myvintage.co.uk 3.40
+ 45 Sunday Times Wine Club 3.40
+ 89 Karen Millen 3.40
+ 9 J Sainsbury 3.38
- 8 Home Essentials 3.32
+ 14 Levi Strauss (UK) 3.32
+ 164 Edinburgh Woollen Mill (The) 3.32
- 22 Anya Hindmarch 3.30
+ 16 Hammonds Furniture 3.30
+ 57 Lastminute.com 3.30
+ 93 Fraser Hart 3.30
+ 152 Motor World (online | eBay) 3.27
- 39 Bally Group (UK) 3.24
+ 54 Glasswells 3.24
- 97 Boodle & Dunthorne 3.22
- 77 Cutler and Gross 3.22
- 72 Wax Lyrical 3.22
- 57 Burberry Group plc 3.22
- 53 Chums 3.22
- 42 Heals 3.22
- 36 Tissot 3.22
- 35 Misco.co.uk 3.22
- 12 Lush Retail 3.22
+ 11 Mulberry 3.22
+ 95 SCS 3.22
- 30 featureDECO 3.20
+ 11 TM Lewin 3.20
+ 94 Selfridges 3.18
- 8 trueshopping.co.uk 3.16
- 136 Original Factory Shop Group (The) 3.14
+ 57 Game 3.14
+ 101 Sofa Workshop 3.14
- 77 Fendi 3.12
- 10 Ann Summers 3.12
+ 29 Ticketmaster UK 3.10
+ 62 Miss Selfridge 3.08
- 28 Vivi 3.06
+ 4 Suttons 3.06
- 39 Space NK 3.04
+ 6 Slater Menswear 3.04
+ 7 East 3.04
+ 28 Ziggla 3.04
- 24 Suit Direct 2.98
+ 10 Fishpools 2.98
+ 89 Apollo 2000 2.98
- 84 John Smith & Son (Glasgow) 2.97
- 58 Gardiner Haskins 2.96
- 33 Theo Fennell 2.96
- 21 Laithwaites 2.96
+ 5 Greenhalghs Craft Bakery 2.96
+ 6 Ellis Brigham 2.96
- 12 EE 2.94
+ 3 H Samuel 2.94
- 15 The Wine Society 2.93
- 92 Timpson 2.90
- 92 Wynsors World Of Shoes 2.88
+ 6 Monsoon 2.88
- 55 DFS Furniture Company 2.86
- 55 Fired Earth 2.86
- 2 Ernest Jones 2.86
+ 4 Hobbs 2.86
+ 28 IKEA 2.86
+ 45 Wickes 2.86
new Warehouse 2.86
new Oasis Stores 2.86
+ 31 M & Co 2.84
- 62 Klondyke Garden Centres 2.81
- 23 Foot Locker UK 2.80
+ 27 Argos 2.80
+ 40 Specsavers Optical Group 2.80
- 44 Haskins Garden Centres 2.79
+ 14 Rayner & Keeler 2.79
+ 41 Charles Clinkard 2.78
+ 72 Acotis 2.78
- 69 Joseph 2.76
- 47 White Stuff 2.76
- 40 Next 2.76
- 6 Hawkin's Bazaar 2.76
+ 15 World Duty Free Europe 2.76
+ 49 TK Maxx 2.76
+ 89 Hawkshead 2.76
+ 60 Seraphine 2.75
+ 42 Naked Wines 2.71
- 82 Cotswold Outdoor 2.70
- 42 Scats Countrystores 2.70
- 27 Hoopers 2.70
- 27 Russell Hobbs 2.70
- 12 American Golf Discount Centre 2.70
- 4 WH Smith 2.70
+ 9 Fashion World 2.70
+ 20 Bloomsbury 2.70
+ 38 Kenzo 2.69
- 59 Build A Bear 2.68
- 45 House of Fraser 2.68
- 26 Richer Sounds 2.68
- 16 PC World 2.68
+ 9 Corgi 2.68
+ 39 Whistles 2.68
new Hornby 2.68
- 78 Snow & Rock Sports 2.60
+ 1 Benetton (UK) 2.60
+ 14 Hobbycraft Group 2.60
+ 35 Vertbaudet 2.60
+ 41 River Island Clothing Co 2.60
- 16 John Lewis 2.58
+ 18 F Hinds 2.54
+ 52 Dorothy Perkins 2.54
- 34 Jack Wills 2.52
+ 3 Homebase 2.52
+ 16 Bathstore.com 2.52
+ 16 Dreams 2.52
+ 46 Whitaker & Sawyer 2.52
- 51 Diesel (London) 2.50
- 43 Home Bargains 2.50
- 36 Cotton Traders 2.50
- 16 Amazon UK 2.50
- 8 Early Learning Centre 2.50
- 5 The Entertainer 2.50
- 4 Net-a-Porter 2.50
- 2 eBuyer 2.50
- 71 Hermes (GB) 2.49
+ 10 Tripp Luggage (Greenwich Group) 2.47
- 71 Screwfix 2.46
- 73 Robert Dyas 2.45
+ 74 Prada 2.44
+ 10 Toolbank 2.43
- 20 Halfords Group 2.42
+ 11 Currys 2.42
+ 61 Simply Be 2.42
- 153 Claires Accessories UK 2.40
- 140 Graham & Green 2.40
- 11 All Saints 2.40
+ 7 Brantano (UK) 2.40
+ 39 Goldsmiths Holdings 2.40
+ 9 Burton 2.36
- 41 Carlton 2.35
- 107 Toys R Us 2.34
- 56 Hamleys 2.34
+ 9 Barker Shoes Ltd 2.34
+ 21 Figleaves 2.34
+ 37 Majestic Wine 2.34
+ 26 French Connection 2.33
- 125 Hotel Chocolat 2.32
- 39 Coast 2.32
- 26 Barrats 2.32
+ 4 Furniture Village 2.32
+ 6 Yeomans Outdoors 2.32
+ 6 Sports Direct International 2.32
+ 14 JJB Sports 2.32
- 114 USC Group 2.26
- 76 Republic 2.26
- 71 Hughes Electrical 2.26
+ 24 QD Stores 2.26
+ 56 Evans Cycles 2.26
new The Book People 2.26
- 125 Clinton Cards 2.24
- 34 Field & Trek 2.24
+ 30 Watch Shop 2.24
- 72 Topman 2.18
+ 59 Racing Green 2.18
- 178 Aquascutum 2.16
- 11 Costcutter Supermarket 2.16
+ 3 Ryman 2.16
+ 3 Watches of Switzerland 2.15
- 104 JD Williams 2.14
- 100 Beaverbrooks The Jewellers 2.14
+ 2 JoJo Maman Bébé 2.14
+ 4 DIY Kitchens UK 2.14
+ 5 B&Q 2.14
+ 24 eBay.co.uk 2.14
+ 11 New Look 2.08
- 20 Hush Puppies UK 2.06
- 16 Holland & Barrett 2.06
- 14 Bonmarche 2.06
- 13 Virgin Wines 2.06
- 33 Viking Direct 2.00
+ 16 Liberty 1.98
+ 5 Poundland 1.97
- 198 Lidl 1.90
- 15 The Drink Shop 1.90
- 158 Furniture123 1.88
- 81 Fifty Plus 1.88
- 52 Aldi 1.88
- 37 Baker Ross 1.88
- 36 Carphone Warehouse 1.88
- 31 Boots 1.88
- 11 Cousins Furniture Stores 1.88
- 3 Dollond & Aitchison 1.88
same Silentnight Beds 1.88
+ 5 O2 UK 1.88
+ 18 Blackwell UK 1.88
- 13 Ted Baker 1.82
- 12 Qualitydiamonds.co.uk 1.82
+ 3 Viva La Diva 1.82
+ 1 Debenhams 1.82
+ 2 M and M Direct 1.72
+ 15 Sterling Furniture Group 1.64
- 57 Mappin & Webb 1.63
- 191 Marisota 1.62
- 44 Mothercare 1.62
- 14 AO World PLC 1.62
- 10 JH Haskins & Sons 1.62
same Marks & Spencer 1.62
+ 3 The Fragrance Shop 1.62
+ 3 Matalan 1.62
+ 12 Avon UK 1.62
- 123 Long Tall Sally 1.57
+ 5 The Watch Hut 1.56
- 25 Arighi Bianchi & Co 1.54
- 8 Wilkinson Plus 1.54
- 6 Jane Norman 1.47
- 1 Peacocks 1.46
- 12 Waitrose 1.44
- 8 The Conran Shop 1.36
- 1 Orvis 1.36
- 1 Jones Bootmaker 1.36
same Mamas & Papas 1.36
+ 2 Lands End Direct 1.36
- 3 Brand Alley 1.10