2020 Q3/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2020 Q2/UK Retail 500 Websites. Since then, 9 sites entered the survey, 1 site left the survey and 93 sites could not be included in the rankings (7 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
new Muji. 8.98
- 1 Asda 7.78
+ 5 Paydens Chemists 7.44
same Greggs 7.16
same Coop Online 6.96
- 3 Roys (Wroxham) 6.74
+ 12 Netto Foodstores 6.55
- 6 W Boyes & Co 6.52
- 3 Jane Shilton 6.40
same Tuffins 6.12
+ 4 Crew Clothing 6.10
+ 74 Budget DIY 5.94
+ 1 Boundary Mill 5.92
+ 219 Carpetright 5.86
- 3 C&J Clark 5.78
- 3 Budgens 5.76
+ 20 Forrest Furnishing 5.66
- 1 Magnet 5.58
- 12 Squire's Garden Centres 5.34
- 4 Iceland Foods 5.30
new Tulchan Group (The) 5.28
- 1 Londis 5.20
+ 6 Original Factory Shop Group (The) 5.20
+ 7 Rowlands Pharmacy 5.20
- 5 Davidsons Chemists 5.19
- 3 Oddbins 5.12
- 5 Power House Fitness 5.04
same Futon Company 5.02
+ 10 Beales 5.02
+ 41 Crabtree & Evelyn 5.02
+ 2 Camp Hopson & Co. 4.98
+ 12 Harvey & Thompson 4.98
+ 17 Schuh 4.98
- 9 J.P. Boden & Co. 4.96
- 5 Van Hage & Company 4.94
same Divertimenti 4.94
+ 174 Frosts 4.94
same Findel 4.93
- 28 Jo Alexander 4.92
+ 30 Scrivens 4.88
- 6 Poundstretcher 4.86
same Samuel Windsor 4.86
+ 14 Stokers 4.86
- 4 Toymaster 4.79
- 13 HI Weldrick 4.76
- 1 Evans 4.76
+ 66 Boodle & Dunthorne 4.76
+ 160 WJ Aldiss 4.76
- 31 Superdrug 4.74
+ 149 GardenSite 4.74
+ 24 HMV 4.68
+ 33 Thorntons plc 4.60
- 27 Fat Face 4.58
same Snax 24 4.58
+ 7 Rohan Designs 4.56
- 32 Spar (UK) 4.52
- 23 Jarrold & Sons 4.52
+ 6 Jacques Vert 4.51
+ 33 Austin Reed Group 4.50
- 13 Waterstone's 4.48
+ 111 Hawes and Curtis 4.48
- 9 Reiss 4.42
+ 14 Wallis 4.40
+ 31 BHS 4.40
+ 247 Scotts of Stow 4.40
- 7 Topps Tiles 4.39
+ 71 Paul Smith 4.39
+ 12 Cutler and Gross 4.38
+ 182 Myvintage.co.uk 4.38
+ 34 Bargain Booze 4.36
- 8 Dobbies Garden Centres 4.34
new Cash Converters (UK) 4.32
- 12 Slurp 4.30
+ 8 Wax Lyrical 4.30
+ 175 Turnbull & Asser 4.30
+ 108 Agent Provocateur 4.29
- 22 BrightHouse 4.28
same Vision Express 4.28
- 31 Waterfields (Leigh) 4.26
- 28 Warren James (Jewellers) 4.24
- 14 Choice Discount Stores 4.24
- 33 C&H Fabrics 4.16
+ 140 Clifford James 4.14
+ 143 Topshop 4.12
+ 66 Fendi 4.10
- 21 Laura Ashley Holdings 4.05
+ 60 Sleepland Beds 4.04
+ 107 Disney Store 4.04
- 15 Manor Pharmacy 4.02
+ 77 Burberry Group plc 4.02
- 40 John Smith & Son (Glasgow) 3.99
- 11 Timpson 3.98
+ 6 Wynsors World Of Shoes 3.96
- 11 Vodafone 3.94
- 11 Chums 3.94
+ 111 Maplin 3.94
+ 187 BEERmerchants.com 3.93
- 32 Play.com 3.92
+ 6 Mills / One Stop 3.90
- 59 Feather & Black 3.88
- 11 Primark Stores 3.88
- 23 Hillier Nurseries 3.86
+ 33 Bally Group (UK) 3.86
- 16 Optical Express 3.84
+ 53 W&G Foyle 3.84
- 17 Claires Accessories UK 3.82
+ 32 Heals 3.82
- 50 Viyella 3.78
- 16 Moss Bros 3.76
- 37 Lidl 3.70
- 13 Shoes.co.uk 3.70
+ 75 Aquascutum 3.70
- 13 Morlands 3.68
- 11 Tissot 3.66
+ 7 Anya Hindmarch 3.66
+ 27 Misco.co.uk 3.66
+ 69 Lakeland 3.62
- 10 Gardiner Haskins 3.58
+ 7 Nevada Bob (UK) 3.58
+ 162 Graham & Green 3.58
+ 174 Harvey Nichols 3.58
- 11 Uniqlo (UK) 3.56
- 14 Dune 3.56
- 1 Jessops 3.56
+ 121 featureDECO 3.56
- 35 Home Essentials 3.52
- 13 Premier Man 3.52
- 85 Cox & Robinson (Chemists) 3.48
- 60 Space NK 3.48
- 6 Jaeger 3.48
+ 23 Cotswold Outdoor 3.48
+ 66 DFS Furniture Company 3.48
+ 139 Fired Earth 3.48
+ 29 Klondyke Garden Centres 3.47
- 39 Joseph 3.46
- 17 Hackett 3.42
- 10 Marisota 3.42
+ 68 Vivi 3.42
+ 193 Ambrose Wilson 3.42
- 19 Lush Retail 3.40
- 13 Firebox 3.40
- 13 J Sainsbury 3.40
- 1 LK Bennett 3.40
+ 15 Theo Fennell 3.40
+ 37 JH Leeke & Son 3.40
- 30 Notcutts 3.36
- 1 Hotel Chocolat 3.36
+ 41 Suit Direct 3.34
- 73 Levi Strauss (UK) 3.32
- 10 trueshopping.co.uk 3.32
+ 25 Snow & Rock Sports 3.32
+ 25 Furniture123 3.32
+ 145 Ann Summers 3.32
- 9 Hammonds Furniture 3.30
+ 24 WJ Daniel & Co 3.24
+ 13 Haskins Garden Centres 3.23
- 4 Laithwaites 3.22
+ 96 White Stuff 3.22
+ 135 Toys R Us 3.22
+ 5 Clinton Cards 3.18
+ 136 Lloyds Pharmacy 3.18
- 44 Whittard of Chelsea 3.15
+ 30 Build A Bear 3.14
- 14 Mulberry 3.12
+ 48 USC Group 3.12
- 6 Next 3.10
- 3 TM Lewin 3.10
- 31 The Wine Society 3.07
- 59 EE 3.06
- 21 The Whisky Shop 3.06
- 15 Suttons 3.06
- 6 Scats Countrystores 3.06
+ 147 Walsh 3.06
new Foot Locker UK 3.06
- 107 Slater Menswear 3.04
- 82 Sunday Times Wine Club 3.04
+ 54 East 3.04
- 4 House of Fraser 3.00
+ 37 Hermes (GB) 3.00
+ 147 Robert Dyas 2.99
- 84 Screwfix 2.98
- 34 Asprey 2.98
+ 155 Fishpools 2.98
- 67 Greenhalghs Craft Bakery 2.96
- 10 H Samuel 2.96
- 8 Ellis Brigham 2.96
+ 10 Ernest Jones 2.96
+ 36 Hoopers 2.96
+ 36 Russell Hobbs 2.96
+ 87 JD Williams 2.96
- 21 Diesel (London) 2.94
- 11 Monsoon 2.94
- 1 Ticketmaster UK 2.94
+ 40 Hobbs 2.94
+ 60 Beaverbrooks The Jewellers 2.94
+ 89 Lastminute.com 2.90
- 170 Glasswells 2.88
- 64 Richer Sounds 2.88
- 153 Ziggla 2.86
- 70 Home Bargains 2.86
- 40 Hawkin's Bazaar 2.86
- 19 Fortnum & Mason 2.86
- 9 Jack Wills 2.86
+ 8 Republic 2.86
+ 43 American Golf Discount Centre 2.86
+ 50 Barbour 2.86
+ 53 Dunelm 2.86
+ 55 Cotton Traders 2.86
+ 65 PC World 2.86
+ 7 Hughes Electrical 2.82
- 86 Hamleys 2.80
- 55 Dulux 2.80
+ 7 Long Tall Sally 2.80
+ 129 WH Smith 2.80
+ 25 Rayner & Keeler 2.79
+ 27 Topman 2.78
+ 28 Game 2.78
+ 78 John Lewis 2.78
- 78 IKEA 2.76
+ 9 Gieves & Hawkes 2.76
+ 43 Karen Millen 2.76
+ 83 Bensons for Beds 2.76
new World Duty Free Europe 2.76
- 9 Carlton 2.75
- 52 Argos 2.74
- 25 M & Co 2.74
- 8 Miss Selfridge 2.72
- 60 Fashion World 2.70
- 25 Amazon UK 2.70
- 9 Fifty Plus 2.70
+ 61 Benetton (UK) 2.70
+ 91 Julipa 2.70
- 131 Fraser Hart 2.68
- 63 Coast 2.68
+ 1 Corgi 2.68
- 6 Halfords Group 2.68
- 5 Wickes 2.68
+ 6 Early Learning Centre 2.68
- 51 Specsavers Optical Group 2.64
- 60 Bloomsbury 2.60
- 23 Homebase 2.60
same The Entertainer 2.60
+ 6 Charles Clinkard 2.60
+ 18 Net-a-Porter 2.60
+ 46 Hobbycraft Group 2.60
new Savers Health & Beauty 2.60
- 33 eBuyer 2.58
- 22 Barrats 2.58
+ 4 SCS 2.58
+ 2 All Saints 2.58
+ 29 Selfridges 2.58
+ 21 Field & Trek 2.56
+ 14 F Hinds 2.54
- 63 Naked Wines 2.53
- 52 Bathstore.com 2.52
- 28 Dreams 2.52
+ 11 Jacamo 2.52
- 125 TK Maxx 2.50
- 63 Kenzo 2.50
+ 6 Aldi 2.48
- 149 Tripp Luggage (Greenwich Group) 2.47
- 60 Sofa Workshop 2.46
+ 46 Apollo 2000 2.46
- 109 House of Bath 2.44
new Toolbank 2.43
- 31 Whistles 2.42
- 20 Vertbaudet 2.42
+ 69 Currys 2.42
+ 34 Brantano (UK) 2.40
+ 36 Mappin & Webb 2.40
- 211 Seraphine 2.39
- 14 Viking Direct 2.36
+ 71 Burton 2.36
- 74 River Island Clothing Co 2.34
- 66 Acotis 2.34
- 7 Baker Ross 2.34
+ 11 Barker Shoes Ltd 2.34
+ 24 Carphone Warehouse 2.34
+ 2 Furniture Village 2.32
+ 3 Costcutter Supermarket 2.32
+ 33 Hush Puppies UK 2.32
- 92 Yeomans Outdoors 2.28
- 22 Sports Direct International 2.28
+ 2 Boots 2.28
+ 32 Mothercare 2.28
- 48 Holland & Barrett 2.26
- 48 Whitaker & Sawyer 2.26
- 78 Dorothy Perkins 2.24
- 24 Bonmarche 2.24
- 19 Figleaves 2.24
+ 2 Virgin Wines 2.24
- 33 JJB Sports 2.20
- 162 Motor World (online | eBay) 2.19
- 16 The Drink Shop 2.16
+ 21 Ryman 2.16
+ 4 Watches of Switzerland 2.15
+ 2 French Connection 2.15
- 166 JoJo Maman Bébé 2.14
- 155 Hawkshead 2.14
- 148 Edinburgh Woollen Mill (The) 2.14
+ 7 DIY Kitchens UK 2.14
+ 2 Goldsmiths Holdings 2.14
+ 25 B&Q 2.14
+ 26 Decathlon UK 2.14
+ 24 Cousins Furniture Stores 2.14
+ 27 QD Stores 2.10
- 102 Majestic Wine 2.08
+ 3 Ted Baker 2.08
+ 1 High and Mighty 2.08
+ 11 Qualitydiamonds.co.uk 2.08
+ 41 New Look 2.08
+ 13 Poundland 2.07
+ 9 Arighi Bianchi & Co 2.06
- 27 Dollond & Aitchison 2.02
+ 3 The Body Shop 2.02
+ 10 AO World PLC 2.02
- 38 Watch Shop 1.98
- 28 Silentnight Beds 1.98
+ 5 Simply Be 1.98
- 311 Fenwick 1.90
- 220 JH Haskins & Sons 1.88
- 85 Liberty 1.88
- 22 eBay.co.uk 1.88
+ 7 O2 UK 1.88
+ 10 Debenhams 1.82
+ 8 Viva La Diva 1.82
+ 13 M and M Direct 1.82
+ 26 Prada 1.82
+ 7 The Works Holdings 1.80
- 23 Waitrose 1.76
+ 8 Wilkinson Plus 1.74
- 57 Marks & Spencer 1.72
new ASOS 1.70
+ 21 Jane Norman 1.65
- 65 The Conran Shop 1.62
- 60 The Fragrance Shop 1.62
+ 10 Matalan 1.62
+ 10 Blackwell UK 1.62
+ 7 Evans Cycles 1.62
+ 10 Peacocks 1.46
+ 8 Sterling Furniture Group 1.38
- 1 The Watch Hut 1.36
- 1 Orvis 1.36
+ 9 Jones Bootmaker 1.36
+ 11 Brand Alley 1.36
+ 11 Mamas & Papas 1.36
+ 11 Avon UK 1.36
+ 3 Racing Green 1.12
- 4 Lands End Direct 1.10
new Costco 0.52