April 2007/UK Retail Banks


Summary

Full results


Changes in rank are compared to March 2007/UK Retail Banks. Since then, 3 sites could not be included in the rankings (1 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Julian Hodge Bank Group 9.90
- 1 askBM 9.80
same Skipton Building Society 9.18
+ 1 first direct 8.72
- 1 Britannia Building Society 8.54
+ 6 Leeds Building Society 8.18
- 1 Bradford & Bingley 8.16
+ 3 The Melton Mowbray Building Society 7.50
- 2 Ecology Building Society 7.44
- 2 Alliance & Leicester Commercial Bank 7.22
+ 6 Scarborough Building Society 7.18
- 2 Tesco Personal Finance 6.72
- 4 NatWest 6.68
+ 3 Cheshire Building Society 6.56
- 2 Sainsbury's Bank 6.46
+ 4 Cheshire BS 6.38
- 3 Islamic Bank of Britain 6.10
- 3 Bank of Ireland 6.07
+ 11 Laiki Group 6.04
+ 1 British Bankers' Association 6.04
+ 2 cahoot 6.04
+ 2 Smile 6.00
+ 4 Bank Of Scotland 5.92
+ 26 AIB - Ireland 5.91
- 6 Bank Of Cyprus 5.82
+ 8 Clydesdale Bank 5.75
+ 6 Nationwide Building Society 5.62
- 2 HFC Bank 5.60
+ 2 Portman Building Society 5.54
same The AA 5.54
+ 1 Bank of England 5.38
- 5 Nottingham Building Society 5.36
- 17 Halifax Online 5.28
+ 21 Lloyds TSB 5.27
+ 1 Yorkshire Bank 5.21
+ 2 Stroud & Swindon Building Society 5.08
+ 11 HSBC Bank plc 4.96
- 15 Norwich and Peterborough Building Society 4.92
+ 18 Citibank UK 4.87
same Financial Services Authority 4.79
- 6 Furness Building Society 4.76
+ 10 Ulster Bank 4.76
same Barclays 4.74
+ 3 Direct Line 4.74
+ 11 Coutts Private banking 4.58
+ 18 Leek United Building Society 4.58
- 2 Cater Allen Private Bank 4.50
+ 5 Triodos 4.43
+ 5 Standard Life 4.43
- 1 Royal Bank of Scotland 4.36
- 14 Co-operative Bank 4.24
- 9 northern rock 4.24
+ 12 Bank of Ireland Northern Ireland 4.22
- 2 Intelligent Finance 4.20
- 14 Prudential UK 4.14
- 9 Principality Building Society 4.04
+ 5 Unity Trust Bank 4.01
- 14 Alliance & Leicester 3.84
+ 9 Secure Trust Bank 3.79
- 2 Arbuthnot Banking Group 3.76
- 22 Egg 3.67
- 2 ING Direct 3.58
- 4 Northern Bank 3.42
+ 3 Liverpool Victoria 3.38
- 1 Marks & Spencer Money 3.21
same First Trust Bank 2.59
- 42 Derbyshire Building Society 1.97
+ 2 Dunfermline Building Society 1.66
same Coventry Building Society 1.42
+ 1 Investec Bank 1.03