2020 Q1/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2019 Q4/UK Retail 500 Websites. Since then, 2 sites entered the survey and 83 sites could not be included in the rankings (12 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Coop Online 7.14
- 1 Greggs 6.98
+ 1 W Boyes & Co 6.98
+ 5 Roys (Wroxham) 6.70
+ 2 Jo Alexander 6.38
- 1 Forrest Furnishing 6.38
+ 6 Paydens Chemists 6.38
- 5 Netto Foodstores 6.29
- 3 Jane Shilton 6.28
- 2 Tuffins 6.12
+ 1 Londis 6.10
+ 7 Squire's Garden Centres 6.06
+ 37 Crew Clothing 6.00
+ 9 Budgens 5.92
+ 87 Boundary Mill 5.56
+ 1 Davidsons Chemists 5.55
- 1 Frosts 5.49
+ 56 WJ Daniel & Co 5.48
- 8 BHS 5.30
+ 168 Fraser Hart 5.28
- 1 WJ Aldiss 5.28
+ 95 Dream of Silver 5.22
+ 18 Beales 5.13
+ 3 Scrivens 5.12
+ 3 HI Weldrick 5.12
+ 13 Stokers 5.02
+ 28 Play.com 5.00
+ 31 J.P. Boden & Co. 4.96
- 4 Warren James (Jewellers) 4.96
- 1 Futon Company 4.94
- 1 Iceland Foods 4.94
+ 57 Reiss 4.94
- 18 Poundstretcher 4.94
+ 4 Lombok Furniture 4.94
- 4 Nevada Bob (UK) 4.94
+ 318 Power House Fitness 4.94
+ 7 Findel 4.93
- 5 GardenSite 4.92
- 17 Samuel Windsor 4.86
+ 6 Evans 4.82
- 7 Camp Hopson & Co. 4.80
- 5 Harvey & Thompson 4.74
+ 14 Joseph 4.72
- 4 Glasswells 4.68
+ 22 Lidl 4.66
+ 8 Original Factory Shop Group (The) 4.66
+ 22 Vision Express 4.64
+ 12 Choice Discount Stores 4.60
- 7 Snax 24 4.58
- 18 Slater Menswear 4.58
+ 217 Jaeger 4.56
- 28 Toymaster 4.53
- 18 C&J Clark 4.52
+ 76 Fifty Plus 4.50
- 29 Schuh 4.42
- 13 Superdrug 4.40
+ 172 Slurp 4.38
+ 13 Manor Pharmacy 4.38
+ 103 Habitat (UK) 4.36
+ 149 Majestic Wine 4.34
+ 52 Dancongdress.co.uk 4.34
- 13 Waterstone's 4.30
+ 25 Dorothy Perkins 4.28
- 6 Waterfields (Leigh) 4.26
- 14 Dobbies Garden Centres 4.24
+ 31 Viyella 4.22
+ 239 Divertimenti 4.22
+ 32 Build A Bear 4.22
- 33 Optical Express 4.20
+ 36 Fenwick 4.14
- 7 Scotts of Stow 4.14
+ 60 Home Essentials 4.14
+ 47 Clifford James 4.14
- 8 PCT Healthcare (Tims & Parker) 4.14
+ 86 JoJo Maman Bébé 4.08
+ 18 Jacques Vert 4.05
- 9 BrightHouse 4.04
- 8 Cox & Robinson (Chemists) 4.02
- 1 Timpson 3.98
- 32 Feather & Black 3.96
+ 24 Shoes.co.uk 3.96
+ 19 Uniqlo (UK) 3.94
- 2 Ziggla 3.94
+ 28 Thorntons plc 3.94
+ 244 Dunelm 3.94
- 1 Anoushka London 3.92
- 22 HMV 3.88
+ 56 Wax Lyrical 3.88
+ 9 Austin Reed Group 3.86
- 80 Theo Fennell 3.84
- 9 Misco.co.uk 3.84
same Cutler and Gross 3.84
- 32 John Smith & Son (Glasgow) 3.79
+ 15 Vodafone 3.76
- 15 Tesco Direct 3.74
- 17 Tesco 3.74
+ 7 Seraphine 3.74
+ 16 Cash Converters (UK) 3.70
+ 29 Wynsors World Of Shoes 3.70
- 79 Magnet 3.68
+ 38 Currys 3.68
- 49 Savers Health & Beauty 3.68
+ 21 Mills / One Stop 3.67
- 21 featureDECO 3.66
+ 94 Bathstore.com 3.63
+ 37 Dune 3.60
+ 18 Chums 3.58
- 31 Carpetright 3.58
- 25 Space NK 3.58
+ 229 Robert Dyas 3.53
+ 16 Yves Rocher (London) 3.51
+ 4 Home Bargains 3.50
- 23 Paul Smith 3.50
+ 1 Sleepland Beds 3.50
- 68 Fat Face 3.50
- 6 Wallis 3.48
+ 40 Disney Store 3.48
- 10 Laithwaites 3.48
- 8 EE 3.46
- 75 Bargain Booze 3.46
+ 89 Asprey 3.44
+ 236 Jacamo 3.42
- 27 Simply Be 3.42
+ 32 Lush Retail 3.42
+ 6 Marisota 3.42
+ 235 Fashion World 3.42
+ 27 PC World 3.42
+ 6 Hammonds Furniture 3.40
+ 61 Coast 3.40
- 54 Sunday Times Wine Club 3.40
+ 9 Klondyke Garden Centres 3.39
- 59 Motor World (online | eBay) 3.37
- 40 Aquascutum 3.36
- 48 Topshop 3.36
+ 108 Jack Wills 3.36
+ 16 Heals 3.36
+ 8 The Wine Society 3.33
+ 75 Morlands 3.32
+ 32 Miss Selfridge 3.32
- 41 LK Bennett 3.32
- 34 IKEA 3.32
- 5 Harvey Nichols 3.32
new Elvi 3.30
+ 11 TM Lewin 3.28
- 42 Boodle & Dunthorne 3.28
+ 39 Jarrold & Sons 3.26
same Crabtree & Evelyn 3.26
+ 20 Claires Accessories UK 3.26
- 27 Firebox 3.22
+ 44 Warehouse 3.22
+ 7 JH Leeke & Son 3.22
+ 7 Fishpools 3.20
+ 7 Whistles 3.18
- 28 Topman 3.18
+ 8 Vivi 3.16
- 37 Fendi 3.16
+ 8 Hotel Chocolat 3.16
- 5 Greenhalghs Craft Bakery 3.15
- 26 Whittard of Chelsea 3.15
- 37 Burton 3.14
- 86 Van Hage & Company 3.14
- 16 Hobbs 3.14
- 72 Levi Strauss (UK) 3.14
+ 55 J Sainsbury 3.14
+ 39 Ann Summers 3.14
+ 10 Jessops 3.13
+ 124 Dulux 3.12
+ 28 Anya Hindmarch 3.12
- 28 Notcutts 3.10
+ 131 USC Group 3.10
+ 104 Republic 3.10
+ 39 Barbour 3.10
- 31 Clinton Cards 3.08
+ 74 Hughes Electrical 3.08
+ 18 Hoopers 3.06
+ 110 Hamleys 3.06
- 3 Bally Group (UK) 3.06
- 5 Premier Man 3.06
- 4 Agent Provocateur 3.04
+ 84 Next 3.04
+ 118 Snow & Rock Sports 3.04
+ 73 C&H Fabrics 3.00
- 65 Argos 3.00
- 7 Hermes (GB) 3.00
- 35 Holland & Barrett 3.00
- 22 Screwfix 2.98
- 9 Hillier Nurseries 2.96
+ 138 Edinburgh Woollen Mill (The) 2.96
- 102 Myvintage.co.uk 2.96
- 21 trueshopping.co.uk 2.96
+ 1 Cotswold Outdoor 2.96
- 13 Furniture123 2.96
+ 95 Aldi 2.94
- 12 Fortnum & Mason 2.94
- 11 Diesel (London) 2.94
+ 44 Specsavers Optical Group 2.90
+ 35 Prada 2.90
- 12 Silentnight Beds 2.88
- 10 Graham & Green 2.86
- 9 Karen Millen 2.86
+ 2 Suttons 2.86
+ 16 Hackett 2.86
- 189 Primark Stores 2.82
- 83 Spar (UK) 2.80
+ 34 House of Fraser 2.80
- 5 Ocado 2.78
- 20 East 2.78
- 3 Bloomsbury 2.78
- 3 H Samuel 2.76
- 147 Moss Bros 2.76
+ 17 eBuyer 2.76
- 5 Carlton 2.75
+ 57 Field & Trek 2.74
- 63 Ticketmaster UK 2.74
- 17 M & Co 2.74
- 33 W&G Foyle 2.74
+ 30 Apollo 2000 2.72
+ 16 Naked Wines 2.71
- 90 JD Williams 2.70
+ 140 Ambrose Wilson 2.70
+ 53 House of Bath 2.70
- 73 Russell Hobbs 2.70
- 43 Toys R Us 2.70
same Early Learning Centre 2.68
+ 5 White Stuff 2.68
- 90 Maplin 2.68
- 46 Tissot 2.68
+ 64 Yeomans Outdoors 2.62
- 7 Rayner & Keeler 2.61
- 178 Rowlands Pharmacy 2.60
+ 10 The Entertainer 2.60
- 35 Charles Clinkard 2.60
- 6 TK Maxx 2.60
- 19 SCS 2.58
- 19 Dreams 2.58
+ 42 All Saints 2.58
- 6 Barrats 2.58
- 2 JJB Sports 2.56
- 2 Sports Direct International 2.56
+ 9 Lakeland 2.54
+ 31 Net-a-Porter 2.54
- 34 Sofa Workshop 2.54
+ 2 Wm Morrison Supermarkets 2.54
- 6 Whitaker & Sawyer 2.52
- 24 The Book People 2.52
- 32 Mango UK 2.50
+ 56 Watch Shop 2.50
+ 35 Jones Bootmaker 2.50
+ 44 Gardiner Haskins 2.50
- 55 Kenzo 2.50
- 7 Cotton Traders 2.50
- 35 Corgi 2.50
+ 58 Liberty 2.48
+ 91 Debenhams 2.46
+ 12 Richer Sounds 2.44
- 54 Hobbycraft Group 2.42
- 22 Furniture Village 2.42
- 7 American Golf Discount Centre 2.42
+ 51 Vertbaudet 2.42
+ 20 The Conran Shop 2.42
+ 21 BEERmerchants.com 2.42
- 95 Beaverbrooks The Jewellers 2.40
+ 13 Gieves & Hawkes 2.40
- 8 Mappin & Webb 2.40
- 8 O2 UK 2.40
- 7 Brantano (UK) 2.40
- 7 Ernest Jones 2.40
- 133 Monsoon 2.40
- 46 Mywardrobe.com 2.40
- 7 DIY Kitchens UK 2.40
- 6 F Hinds 2.36
- 6 Burberry Group plc 2.34
- 2 Carphone Warehouse 2.34
- 1 B&Q 2.34
- 25 Amazon UK 2.34
- 138 Barker Shoes Ltd 2.34
+ 30 Bensons for Beds 2.32
+ 1 Ellis Brigham 2.32
- 27 Rohan Designs 2.32
+ 28 Swarovski UK 2.32
- 48 Lastminute.com 2.28
- 82 John Lewis 2.28
- 113 Poundland 2.26
+ 1 Walsh 2.24
- 59 Links of London 2.24
- 138 Scats Countrystores 2.24
+ 41 Lloyds Pharmacy 2.24
+ 55 Virgin Wines 2.24
+ 1 Matalan 2.22
+ 33 Benetton (UK) 2.18
- 119 Peacocks 2.18
- 15 Costcutter Supermarket 2.16
+ 28 The Drink Shop 2.16
- 41 Hawes and Curtis 2.16
+ 27 Acotis 2.16
+ 8 Haskins Garden Centres 2.15
- 3 Watches of Switzerland 2.15
- 44 DFS Furniture Company 2.14
- 41 Decathlon UK 2.14
- 39 Goldsmiths Holdings 2.14
- 59 Hawkshead 2.14
- 7 Fired Earth 2.14
- 16 Baker Ross 2.14
- 4 Tripp Luggage (Greenwich Group) 2.11
- 80 Homebase 2.08
- 4 Halfords Group 2.08
new Foot Locker UK 2.08
+ 33 Harveys Furniture 2.06
same Hush Puppies UK 2.06
- 29 Selfridges 2.06
+ 1 Ryman 2.02
+ 1 The Body Shop 2.02
+ 5 River Island Clothing Co 1.99
+ 35 The Whisky Shop 1.98
+ 35 The Fragrance Shop 1.98
+ 18 Blackwell UK 1.98
+ 30 The Watch Hut 1.98
- 106 Hawkin's Bazaar 1.98
- 14 Bonmarche 1.98
- 258 Palmers (Great Yarmouth) 1.98
+ 9 Figleaves 1.98
+ 40 Julipa 1.98
+ 49 Racing Green 1.92
+ 40 Oddbins 1.88
- 29 Wickes 1.88
+ 1 eBay.co.uk 1.88
- 8 Turnbull & Asser 1.88
+ 10 Ted Baker 1.82
+ 17 Wilkinson Plus 1.74
- 13 Toolbank 1.73
+ 6 M and M Direct 1.72
+ 36 New Look 1.72
+ 15 High and Mighty 1.72
+ 21 Studio 1.72
- 11 WH Smith 1.72
+ 15 QD Stores 1.66
+ 15 Suit Direct 1.64
- 49 Dollond & Aitchison 1.62
- 19 Mulberry 1.62
- 56 Oasis Stores 1.62
+ 12 Arighi Bianchi & Co 1.62
+ 14 The Works Holdings 1.62
+ 20 Marks & Spencer 1.62
+ 15 JH Haskins & Sons 1.62
- 76 Cousins Furniture Stores 1.62
- 49 Game 1.62
- 14 Evans Cycles 1.62
- 34 Boots 1.62
- 14 AO World PLC 1.62
- 14 Long Tall Sally 1.56
- 131 Viking Direct 1.56
+ 13 Viva La Diva 1.46
+ 17 French Connection 1.37
+ 15 Avon UK 1.36
- 40 Waitrose 1.24
- 14 Qualitydiamonds.co.uk 1.10
same Sterling Furniture Group 1.10
+ 8 Brand Alley 1.10
+ 12 Orvis 1.10
+ 7 Mamas & Papas 1.10
+ 12 Lands End Direct 0.84