2019 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2019 Q3/UK Retail 500 Websites. Since then, 7 sites entered the survey and 71 sites could not be included in the rankings (2 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Greggs 6.98
+ 1 Coop Online 6.98
+ 5 Netto Foodstores 6.65
same W Boyes & Co 6.60
same Forrest Furnishing 6.38
+ 1 Jane Shilton 6.30
+ 90 Jo Alexander 6.18
+ 7 Tuffins 6.12
+ 9 Roys (Wroxham) 5.98
+ 1 Theo Fennell 5.95
+ 9 BHS 5.94
- 3 Londis 5.92
same Paydens Chemists 5.92
+ 223 Primark Stores 5.78
+ 8 Poundstretcher 5.66
+ 147 Frosts 5.59
+ 26 Davidsons Chemists 5.55
+ 20 Budget DIY 5.38
+ 5 Squire's Garden Centres 5.34
+ 61 WJ Aldiss 5.28
+ 15 Magnet 5.24
+ 10 Samuel Windsor 5.22
- 1 Budgens 5.20
+ 16 Toymaster 5.19
+ 32 Warren James (Jewellers) 5.14
+ 11 Schuh 5.14
- 6 Scrivens 5.12
- 27 HI Weldrick 5.12
same Futon Company 4.94
+ 4 Iceland Foods 4.94
- 4 Nevada Bob (UK) 4.94
+ 29 Slater Menswear 4.94
+ 8 GardenSite 4.92
+ 29 Camp Hopson & Co. 4.90
+ 151 C&J Clark 4.88
- 19 Optical Express 4.82
+ 19 Harvey & Thompson 4.80
+ 8 Lombok Furniture 4.76
- 8 Stokers 4.76
+ 145 Glasswells 4.60
- 11 Beales 4.59
+ 3 Snax 24 4.58
+ 27 Superdrug 4.58
- 34 Findel 4.57
+ 73 Bargain Booze 4.54
- 7 Evans 4.54
+ 28 Fat Face 4.48
+ 10 Feather & Black 4.42
- 7 Waterstone's 4.40
- 44 Crew Clothing 4.38
+ 34 Dobbies Garden Centres 4.34
- 5 Rowlands Pharmacy 4.32
+ 20 Savers Health & Beauty 4.32
+ 63 Original Factory Shop Group (The) 4.32
+ 7 Play.com 4.28
+ 98 Muji. 4.28
+ 26 Joseph 4.26
- 14 Waterfields (Leigh) 4.26
+ 15 J.P. Boden & Co. 4.24
+ 4 Choice Discount Stores 4.24
+ 26 John Smith & Son (Glasgow) 4.23
+ 7 Palmers (Great Yarmouth) 4.22
- 51 Moss Bros 4.20
+ 129 Scotts of Stow 4.14
+ 31 HMV 4.14
- 13 PCT Healthcare (Tims & Parker) 4.14
+ 111 Lidl 4.13
- 19 BrightHouse 4.12
+ 13 Vision Express 4.12
+ 102 Cox & Robinson (Chemists) 4.12
- 12 Manor Pharmacy 4.12
- 17 Jigsaw 4.10
+ 6 Motor World (online | eBay) 4.09
- 58 WJ Daniel & Co 4.04
- 23 Van Hage & Company 4.04
+ 74 Sunday Times Wine Club 4.04
+ 33 Carpetright 4.02
+ 52 Timpson 3.98
+ 37 Tesco 3.96
+ 9 Tesco Direct 3.94
+ 10 Ziggla 3.94
+ 10 Misco.co.uk 3.94
+ 10 featureDECO 3.94
- 30 Space NK 3.94
+ 10 Anoushka London 3.92
+ 93 Topshop 3.92
+ 211 Myvintage.co.uk 3.92
+ 94 Dorothy Perkins 3.92
+ 112 Reiss 3.92
+ 33 Paul Smith 3.86
- 24 Levi Strauss (UK) 3.86
- 59 Cutler and Gross 3.84
+ 248 Aquascutum 3.82
+ 57 Jacques Vert 3.81
+ 42 Topps Tiles 3.78
+ 191 Simply Be 3.78
- 31 Viyella 3.78
+ 9 Austin Reed Group 3.78
+ 150 LK Bennett 3.76
+ 116 Build A Bear 3.76
+ 11 Uniqlo (UK) 3.76
- 25 Boundary Mill 3.74
+ 66 Boodle & Dunthorne 3.72
- 3 Seraphine 3.72
- 17 Shoes.co.uk 3.70
- 38 Fenwick 3.70
+ 7 IKEA 3.68
+ 36 Laithwaites 3.68
+ 2 Vodafone 3.66
+ 58 Wallis 3.66
+ 51 EE 3.64
- 93 Thorntons plc 3.64
- 29 Dancongdress.co.uk 3.62
- 16 Cash Converters (UK) 3.60
same Sleepland Beds 3.60
- 12 Home Bargains 3.60
new Dream of Silver 3.58
- 42 Argos 3.56
- 10 Fendi 3.56
- 60 Clifford James 3.53
+ 40 Spar (UK) 3.52
+ 4 Firebox 3.50
+ 51 Burton 3.50
+ 23 Mills / One Stop 3.49
+ 14 Chums 3.48
+ 93 Topman 3.48
new Yves Rocher (London) 3.47
- 29 Wynsors World Of Shoes 3.44
+ 77 JD Williams 3.42
+ 4 Fifty Plus 3.42
+ 7 Marisota 3.42
+ 3 Home Essentials 3.42
+ 38 Whittard of Chelsea 3.41
- 10 Hammonds Furniture 3.40
+ 97 Monsoon 3.40
+ 156 Maplin 3.40
- 89 Harvey Nichols 3.40
+ 106 Barker Shoes Ltd 3.40
+ 16 Currys 3.40
- 12 Klondyke Garden Centres 3.39
- 36 Notcutts 3.36
same Clinton Cards 3.34
- 63 Dune 3.34
- 1 Wax Lyrical 3.34
+ 35 The Wine Society 3.33
+ 101 Hobbs 3.32
- 96 Crabtree & Evelyn 3.32
- 29 Scats Countrystores 3.32
+ 116 Russell Hobbs 3.32
+ 7 Holland & Barrett 3.30
- 19 Ticketmaster UK 3.30
+ 45 Heals 3.26
- 88 Greenhalghs Craft Bakery 3.25
+ 73 PC World 3.22
- 42 TM Lewin 3.22
- 11 Lush Retail 3.22
- 37 Disney Store 3.22
+ 85 JH Leeke & Son 3.22
- 3 Fishpools 3.20
- 1 Whistles 3.18
- 13 JoJo Maman Bébé 3.18
- 84 Habitat (UK) 3.18
- 30 Vivi 3.16
- 4 Screwfix 3.16
- 16 Hotel Chocolat 3.16
- 2 Louis Vuitton 3.14
+ 32 Beaverbrooks The Jewellers 3.12
- 27 Claires Accessories UK 3.10
+ 19 trueshopping.co.uk 3.06
+ 68 Poundland 3.06
+ 80 Miss Selfridge 3.06
+ 12 Peacocks 3.06
+ 188 Premier Man 3.06
- 102 Bally Group (UK) 3.06
- 2 Agent Provocateur 3.04
- 10 Jessops 3.03
- 12 Hermes (GB) 3.00
- 150 Hillier Nurseries 2.96
+ 12 Furniture123 2.96
new Toys R Us 2.96
- 4 Tissot 2.96
- 15 Fortnum & Mason 2.94
- 37 W&G Foyle 2.94
+ 166 Diesel (London) 2.94
- 160 Jarrold & Sons 2.92
- 80 Silentnight Beds 2.88
same East 2.88
+ 10 Fraser Hart 2.86
same Graham & Green 2.86
new Coast 2.86
+ 135 Karen Millen 2.86
- 71 Cotswold Outdoor 2.86
- 1 Hoopers 2.86
- 41 Warehouse 2.86
+ 5 Kenzo 2.86
- 102 Anya Hindmarch 2.86
- 3 Charles Clinkard 2.84
- 76 M & Co 2.84
+ 47 Bathstore.com 2.81
+ 107 John Lewis 2.80
+ 35 Ocado 2.78
+ 22 Hobbycraft Group 2.78
- 27 Suttons 2.78
- 52 Ann Summers 2.78
+ 12 Bloomsbury 2.78
- 77 H Samuel 2.76
- 4 Carlton 2.75
- 108 Sofa Workshop 2.74
- 159 Majestic Wine 2.74
+ 13 Asprey 2.72
- 125 Barbour 2.72
- 7 Hawkin's Bazaar 2.70
- 38 Morlands 2.70
new Mango UK 2.70
- 3 SCS 2.68
- 26 Dreams 2.68
- 2 Corgi 2.68
- 91 Hackett 2.68
- 94 J Sainsbury 2.68
+ 92 Viking Direct 2.64
- 17 The Book People 2.62
- 1 Rayner & Keeler 2.61
new Mywardrobe.com 2.60
+ 59 Early Learning Centre 2.60
- 44 Homebase 2.60
+ 58 Links of London 2.60
+ 86 TK Maxx 2.60
+ 1 eBuyer 2.58
+ 43 Slurp 2.58
- 16 White Stuff 2.58
- 1 Barrats 2.58
+ 44 Prada 2.58
- 13 Lastminute.com 2.54
+ 104 Naked Wines 2.53
+ 15 Furniture Village 2.52
- 25 JJB Sports 2.52
- 9 Sports Direct International 2.52
+ 43 Whitaker & Sawyer 2.52
+ 30 House of Fraser 2.52
+ 60 Specsavers Optical Group 2.50
- 1 The Entertainer 2.50
+ 43 Hawkshead 2.50
- 47 Jack Wills 2.50
+ 44 Cotton Traders 2.50
+ 34 Wm Morrison Supermarkets 2.48
- 1 Plumb Center Online 2.48
+ 16 Apollo 2000 2.46
+ 16 Hughes Electrical 2.46
- 31 Lakeland 2.44
- 28 Amazon UK 2.44
- 143 American Golf Discount Centre 2.42
- 57 Rohan Designs 2.42
- 113 Hawes and Curtis 2.42
- 1 DFS Furniture Company 2.40
- 22 C&H Fabrics 2.40
- 1 Mappin & Webb 2.40
+ 1 O2 UK 2.40
- 2 Decathlon UK 2.40
same Brantano (UK) 2.40
- 58 Ernest Jones 2.40
- 4 Goldsmiths Holdings 2.40
+ 46 Mothercare 2.40
- 2 DIY Kitchens UK 2.40
+ 13 Next 2.38
- 3 F Hinds 2.36
+ 1 Burberry Group plc 2.34
- 33 Richer Sounds 2.34
- 197 Jaeger 2.34
- 234 Cousins Furniture Stores 2.34
- 61 Field & Trek 2.34
+ 30 Carphone Warehouse 2.34
- 4 Net-a-Porter 2.34
- 38 B&Q 2.34
- 104 House of Bath 2.34
- 49 Republic 2.34
+ 21 Gieves & Hawkes 2.32
+ 17 Costcutter Supermarket 2.32
- 65 All Saints 2.32
- 48 Ellis Brigham 2.32
+ 39 The Conran Shop 2.32
- 8 Selfridges 2.32
- 30 BEERmerchants.com 2.32
- 35 Jones Bootmaker 2.24
- 77 Oasis Stores 2.24
+ 14 Walsh 2.24
- 78 Hamleys 2.24
- 46 Baker Ross 2.24
+ 2 Aldi 2.22
+ 62 Dollond & Aitchison 2.22
+ 1 Matalan 2.22
+ 29 Dulux 2.18
- 38 Yeomans Outdoors 2.16
- 51 Gardiner Haskins 2.16
+ 1 Watches of Switzerland 2.15
+ 1 Fired Earth 2.14
+ 9 Wickes 2.14
- 8 Game 2.14
- 12 Timberland (UK) 2.14
- 209 Snow & Rock Sports 2.14
- 142 Tripp Luggage (Greenwich Group) 2.11
- 76 USC Group 2.08
+ 33 Halfords Group 2.08
+ 50 Watch Shop 2.08
- 65 Haskins Garden Centres 2.07
- 30 Bonmarche 2.06
+ 12 Divertimenti 2.06
- 36 Bensons for Beds 2.06
- 34 Swarovski UK 2.06
- 39 Hush Puppies UK 2.06
- 100 Vertbaudet 2.06
- 33 Liberty 2.02
+ 9 Ryman 2.02
+ 9 The Body Shop 2.02
+ 17 Boots 2.02
- 35 Waitrose 2.02
- 133 Jane Norman 2.00
- 24 Toolbank 1.99
+ 31 River Island Clothing Co 1.99
+ 13 Turnbull & Asser 1.98
- 54 Mulberry 1.98
- 39 The Drink Shop 1.98
- 219 Acotis 1.98
+ 1 Benetton (UK) 1.92
+ 24 WH Smith 1.90
- 16 H&M 1.88
+ 30 Edinburgh Woollen Mill (The) 1.88
+ 1 eBay.co.uk 1.88
+ 30 Lloyds Pharmacy 1.88
- 14 Dunelm 1.88
- 3 Figleaves 1.88
- 1 Littlewoods 1.88
- 3 Very 1.88
+ 38 Evans Cycles 1.88
- 32 Blackwell UK 1.88
+ 27 AO World PLC 1.88
- 26 Long Tall Sally 1.82
- 4 M and M Direct 1.82
- 24 Ted Baker 1.82
- 3 Robert Dyas 1.82
- 29 Costco 1.82
- 24 Harveys Furniture 1.80
- 3 Qualitydiamonds.co.uk 1.80
- 3 Virgin Wines 1.80
new ASOS 1.78
- 22 Debenhams 1.74
- 4 Wilkinson Plus 1.74
- 2 The Watch Hut 1.72
- 4 High and Mighty 1.72
- 335 The Whisky Shop 1.72
- 4 The Fragrance Shop 1.72
- 4 QD Stores 1.66
- 27 Suit Direct 1.62
- 1 Arighi Bianchi & Co 1.62
+ 11 Power House Fitness 1.62
- 12 Studio 1.62
- 1 The Works Holdings 1.62
- 3 Sterling Furniture Group 1.62
- 256 Jacamo 1.62
- 228 JH Haskins & Sons 1.62
- 3 Ambrose Wilson 1.62
- 225 Fashion World 1.62
- 2 Julipa 1.62
+ 5 Marks & Spencer 1.46
+ 2 Oddbins 1.36
+ 2 Viva La Diva 1.36
- 29 Brand Alley 1.36
- 33 Mamas & Papas 1.36
- 108 New Look 1.30
- 53 Avon UK 1.30
- 6 French Connection 1.21
- 8 Orvis 1.20
- 2 Racing Green 1.02
- 14 Lands End Direct 0.84