March 2007/UK Retail Banks


Summary

Full results


Changes in rank are compared to February 2007/UK Retail Banks. Since then, 1 site entered the survey and 2 sites could not be included in the rankings (1 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 askBM 9.80
+ 2 Julian Hodge Bank Group 9.80
- 2 Skipton Building Society 9.54
+ 2 Britannia Building Society 8.74
- 1 first direct 8.62
+ 2 Bradford & Bingley 7.70
- 2 Ecology Building Society 7.54
+ 4 Alliance & Leicester Commercial Bank 6.94
+ 16 NatWest 6.94
+ 1 Tesco Personal Finance 6.72
- 1 The Melton Mowbray Building Society 6.58
- 3 Leeds Building Society 6.42
+ 21 Sainsbury's Bank 6.10
+ 26 Islamic Bank of Britain 6.10
- 1 Bank of Ireland 6.07
+ 16 Halifax Online 6.00
- 2 Cheshire Building Society 5.92
- 4 Scarborough Building Society 5.92
+ 2 Bank Of Cyprus 5.82
- 5 Cheshire BS 5.82
+ 16 British Bankers' Association 5.78
+ 2 cahoot 5.68
- 5 Norwich and Peterborough Building Society 5.66
+ 25 Smile 5.64
- 5 Derbyshire Building Society 5.64
+ 28 HFC Bank 5.60
- 1 Bank Of Scotland 5.56
- 5 Nottingham Building Society 5.56
+ 7 The AA 5.54
+ 27 Laiki Group 5.52
- 4 Portman Building Society 5.44
+ 1 Bank of England 5.38
- 3 Nationwide Building Society 5.38
+ 21 Clydesdale Bank 5.21
same Furness Building Society 5.04
+ 19 Yorkshire Bank 5.03
+ 13 Co-operative Bank 5.02
- 8 Stroud & Swindon Building Society 4.98
+ 29 Egg 4.97
- 17 Financial Services Authority 4.93
- 24 Prudential UK 4.92
+ 3 northern rock 4.88
same Barclays 4.84
- 37 Alliance & Leicester 4.76
+ 1 Cater Allen Private Bank 4.76
+ 13 Direct Line 4.74
- 6 Principality Building Society 4.70
+ 5 HSBC Bank plc 4.60
+ 13 Royal Bank of Scotland 4.56
+ 1 AIB - Ireland 4.51
- 4 Ulster Bank 4.48
+ 13 Intelligent Finance 4.38
- 9 Triodos 4.37
- 25 Standard Life 4.23
- 36 Lloyds TSB 4.13
- 9 Coutts Private banking 4.06
- 19 Citibank UK 3.79
+ 3 Arbuthnot Banking Group 3.76
+ 1 Northern Bank 3.68
- 2 The Hanley Building Society 3.58
+ 5 ING Direct 3.58
- 24 Unity Trust Bank 3.55
- 35 Leek United Building Society 3.50
- 22 Marks & Spencer Money 3.49
- 13 Bank of Ireland Northern Ireland 2.64
- 3 First Trust Bank 2.59
- 3 Liverpool Victoria 2.42
+ 2 Secure Trust Bank 2.09
- 2 Coventry Building Society 2.04
- 1 Dunfermline Building Society 1.66
new Investec Bank 1.03