2018 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2018 Q3/UK Retail 500 Websites. Since then, 17 sites entered the survey and 70 sites could not be included in the rankings (8 fewer since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
+ 1 Coop Online 6.98
+ 4 Savers Health & Beauty 6.51
+ 1 Jane Shilton 6.46
+ 14 Squire's Garden Centres 6.06
+ 7 Netto Foodstores 6.01
+ 2 Findel 5.85
same Toys R Us 5.72
+ 12 Albemarble & Bond Holdings 5.56
new Toymaster 5.47
+ 5 GardenSite 5.46
same Acotis 5.46
- 7 Beales 5.32
+ 44 Dune 5.30
+ 26 Budgens 5.27
- 12 W Boyes & Co 5.26
+ 5 Shellys London 5.22
+ 7 Tuffins 5.18
+ 247 Brantano (UK) 5.12
- 10 Budget DIY 5.12
- 6 Hillier Nurseries 5.10
+ 2 Glasswells 5.10
+ 117 Crabtree & Evelyn 5.08
new Cousins Furniture Stores 5.08
- 5 Thorntons plc 5.06
+ 4 WJ Daniel & Co 5.02
- 13 Stokers 5.02
+ 3 Moss Bros 5.02
+ 3 John Smith & Son (Glasgow) 4.95
+ 35 Palmers (Great Yarmouth) 4.94
+ 8 Scats Countrystores 4.92
- 15 Schuh 4.90
- 7 Harvey & Thompson 4.90
+ 88 Cutler and Gross 4.86
- 6 Benetton (UK) 4.86
+ 47 Lombok Furniture 4.82
+ 117 Russell Hobbs 4.82
- 4 Fat Face 4.76
- 37 Rohan Designs 4.76
+ 14 Manor Pharmacy 4.72
+ 3 Slater Menswear 4.68
new Forrest Furnishing 4.67
- 8 Space NK 4.66
+ 18 Optical Express 4.64
+ 18 Topps Tiles 4.60
+ 97 Greenhalghs Craft Bakery 4.58
- 10 Snax 24 4.58
- 3 Feather & Black 4.58
+ 40 Nevada Bob (UK) 4.56
same Camp Hopson & Co. 4.54
- 4 PCT Healthcare (Tims & Parker) 4.50
+ 18 Jarrold & Sons 4.48
- 5 Cash Converters (UK) 4.48
+ 64 Jigsaw 4.46
+ 12 Home Bargains 4.40
+ 119 Joseph 4.38
+ 12 Jo Alexander 4.38
- 9 Slurp 4.38
+ 18 Dancongdress.co.uk 4.34
- 17 Original Factory Shop Group (The) 4.33
- 15 Crew Clothing 4.32
- 44 Scrivens 4.32
- 36 J Sainsbury 4.32
- 41 Futon Company 4.30
- 5 Sofa Workshop 4.30
+ 7 Davidsons Chemists 4.29
+ 46 Bargain Booze 4.28
+ 16 Barker Shoes Ltd 4.26
+ 59 Vertbaudet 4.22
+ 51 Muji. 4.20
+ 97 Jane Norman 4.16
- 4 Waterfields (Leigh) 4.12
- 33 Thomas Pink 4.12
- 23 Boundary Mill 4.10
+ 15 M & Co 4.10
- 4 Motor World (online | eBay) 4.09
+ 2 HI Weldrick 4.06
+ 3 HMV 4.04
+ 8 Poundstretcher 4.04
- 24 Cox & Robinson (Chemists) 4.02
- 39 Dunnes Stores 4.00
- 4 Paydens Chemists 3.98
+ 5 Samuel Windsor 3.96
+ 15 IKEA 3.94
+ 48 ASOS 3.94
- 20 Mango UK 3.94
- 26 Anoushka London 3.92
+ 18 Magnet 3.88
+ 48 C&H Fabrics 3.88
+ 3 Jaeger 3.88
- 5 Poundland 3.86
+ 120 H Samuel 3.86
+ 10 Hawes and Curtis 3.86
- 23 BrightHouse 3.86
same Bally Group (UK) 3.86
- 58 WJ Aldiss 3.84
same Blue Inc 3.84
+ 7 Seraphine 3.82
+ 8 Tulchan Group (The) 3.78
- 8 Vision Express 3.78
+ 15 Primark Stores 3.74
- 26 Timpson 3.72
- 1 Klondyke Garden Centres 3.69
- 76 Fenwick 3.68
- 31 The Whisky Shop 3.68
+ 40 Lush Retail 3.66
- 16 W&G Foyle 3.66
- 14 Habitat (UK) 3.62
- 1 Ann Summers 3.60
+ 71 Elvi 3.60
+ 34 Snow & Rock Sports 3.58
- 3 Suttons 3.58
+ 23 Viyella 3.58
- 32 Ziggla 3.58
- 4 Austin Reed Group 3.58
- 4 Games Workshop 3.57
- 81 Spar (UK) 3.56
- 14 Laura Ashley Holdings 3.56
- 5 Vodafone 3.56
+ 11 Choice Discount Stores 3.54
+ 142 Warren James (Jewellers) 3.52
+ 185 Foot Locker UK 3.52
+ 15 Hammonds Furniture 3.50
+ 31 Boodle & Dunthorne 3.50
- 5 Ellis Brigham 3.48
- 73 Fendi 3.46
- 2 Next 3.46
- 117 Charles Clinkard 3.40
- 3 Levi Strauss (UK) 3.40
+ 57 Clifford James 3.40
- 2 Harvey Nichols 3.36
same Dunelm 3.34
+ 11 Wynsors World Of Shoes 3.34
- 70 Firebox 3.32
- 60 Aquascutum 3.32
+ 62 Peacocks 3.32
+ 90 Claires Accessories UK 3.30
+ 127 Whittard of Chelsea 3.29
- 9 EE 3.26
- 107 Officers Club. 3.24
+ 67 Dreams 3.22
+ 97 House of Fraser 3.22
+ 20 Bloomsbury 3.22
+ 153 Diesel (London) 3.22
- 35 Carpetright 3.22
+ 3 Waterstone's 3.22
same featureDECO 3.22
- 24 Asprey 3.20
+ 40 Tripp Luggage (Greenwich Group) 3.19
same Harrods Holdings 3.18
same Screwfix 3.18
new Gray & Osbourn 3.16
- 36 Heals 3.16
+ 62 Van Hage & Company 3.14
+ 112 White Stuff 3.14
- 71 Gardiner Haskins 3.14
- 1 Greggs 3.13
- 1 The Wine Society 3.13
- 1 Iceland Foods 3.12
- 25 Hoopers 3.12
+ 96 Lakeland 3.10
same JH Haskins & Sons 3.08
- 21 Toolbank 3.07
- 11 Vivi 3.06
+ 77 Hobbs 3.06
+ 1 Silentnight Beds 3.06
- 110 Paul Smith 3.04
- 4 Dobbies Garden Centres 3.04
+ 3 Republic 3.04
+ 82 J.P. Boden & Co. 3.02
- 56 Whistles 3.00
- 7 Homebase 3.00
- 21 Argos 2.98
+ 22 Wickes 2.98
+ 192 Jessops 2.98
- 117 Sleepland Beds 2.96
- 79 Reiss 2.96
+ 6 TM Lewin 2.96
+ 12 Uniqlo (UK) 2.96
- 80 Anya Hindmarch 2.96
- 11 Hotel Chocolat 2.96
+ 22 Wilkinson Plus 2.96
- 10 Asda 2.96
- 10 Fired Earth 2.96
- 19 Ticketmaster UK 2.94
+ 24 Fortnum & Mason 2.94
+ 19 Furniture123 2.94
- 10 Liberty 2.94
+ 167 Tesco Direct 2.92
- 49 Hughes Electrical 2.90
+ 26 LK Bennett 2.89
- 10 Chums 2.88
- 74 Build A Bear 2.88
- 11 Agent Provocateur 2.86
+ 4 Cotswold Outdoor 2.86
+ 128 Turnbull & Asser 2.86
+ 171 Tissot 2.86
- 38 Wax Lyrical 2.84
- 119 Jacques Vert 2.81
new Fifty Plus 2.80
+ 20 Costcutter Supermarket 2.78
- 10 Furniture Village 2.78
- 151 The Entertainer 2.78
- 108 Bathstore.com 2.78
+ 117 Tesco 2.76
+ 17 Barbour 2.76
- 48 Theo Fennell 2.76
+ 11 Hackett 2.76
- 15 JoJo Maman Bébé 2.76
new PC World 2.76
new Currys 2.76
- 111 Majestic Wine 2.74
+ 47 Hawkin's Bazaar 2.70
- 17 Roys (Wroxham) 2.70
+ 54 Warehouse 2.70
- 15 Gieves & Hawkes 2.70
- 15 The Cooks Kitchen 2.70
+ 11 American Golf Discount Centre 2.68
+ 7 eBuyer 2.68
- 13 Lastminute.com 2.68
+ 3 Kenzo 2.68
- 46 Lidl 2.68
new Corgi 2.68
- 76 JH Leeke & Son 2.68
- 46 Holland & Barrett 2.66
+ 23 Beaverbrooks The Jewellers 2.60
+ 16 Hawkshead 2.60
- 94 Mamas & Papas 2.60
+ 103 Amazon UK 2.60
- 61 Morlands 2.60
+ 105 TK Maxx 2.60
- 10 Sports Direct International 2.58
same SCS 2.58
+ 41 C&J Clark 2.58
new Barrats 2.58
+ 52 New Look 2.58
- 52 Jack Wills 2.58
- 48 Apollo 2000 2.54
- 24 Ocado 2.54
- 31 Shoes.co.uk 2.52
- 11 Whitaker & Sawyer 2.52
- 6 Ernest Jones 2.52
- 11 Specsavers Optical Group 2.50
- 24 Hamleys 2.50
- 32 Net-a-Porter 2.50
- 53 Virgin Wines 2.50
+ 23 Aldi 2.48
+ 16 Wm Morrison Supermarkets 2.48
+ 34 Plumb Center Online 2.48
+ 6 World Duty Free Europe 2.44
new JD Williams 2.44
- 72 Prada 2.43
+ 88 Clinton Cards 2.42
- 26 F Hinds 2.42
- 7 Early Learning Centre 2.42
- 129 Costco 2.42
- 7 Fishpools 2.40
+ 37 Mappin & Webb 2.40
- 24 O2 UK 2.40
- 9 Monsoon 2.40
- 8 La Redoute 2.40
- 8 John Lewis 2.40
- 68 Scotts of Stow 2.40
+ 70 Disney Store 2.40
- 10 DIY Kitchens UK 2.40
- 8 Burberry Group plc 2.34
- 8 Graham & Green 2.34
- 7 Decathlon UK 2.34
- 55 Timberland (UK) 2.34
- 25 Bonmarche 2.32
+ 71 Rowlands Pharmacy 2.32
- 25 Divertimenti 2.32
- 96 Bensons for Beds 2.32
- 37 Mothercare 2.32
- 44 BEERmerchants.com 2.32
+ 38 Ryman 2.28
+ 52 Viking Direct 2.28
+ 39 Rayner & Keeler 2.24
- 68 Jones Bootmaker 2.24
- 92 Links of London 2.24
+ 12 Topshop 2.24
- 48 Louis Vuitton 2.24
+ 13 All Saints 2.24
- 10 Studio 2.24
- 23 Walsh 2.24
+ 22 Wallis 2.24
+ 76 Baker Ross 2.24
+ 11 K & Co 2.24
- 11 Littlewoods 2.24
+ 29 Superdrug 2.24
- 12 The Conran Shop 2.24
- 87 Watch Shop 2.24
- 11 Fraser Hart 2.22
+ 12 Oasis Stores 2.18
- 51 trueshopping.co.uk 2.17
- 25 Naked Wines 2.17
- 8 Watches of Switzerland 2.15
- 8 DFS Furniture Company 2.14
- 5 Hobbycraft Group 2.14
- 75 Richer Sounds 2.14
+ 25 Edinburgh Woollen Mill (The) 2.14
+ 45 Myvintage.co.uk 2.14
- 5 Carphone Warehouse 2.14
- 36 Selfridges 2.14
- 25 ISME 2.14
- 6 Woolworths.co.uk 2.14
- 31 eBay.co.uk 2.14
- 31 Very 2.14
+ 28 Hermes (GB) 2.14
- 70 QD Stores 2.10
- 9 Long Tall Sally 2.08
- 8 Sunday Times Wine Club 2.08
- 8 Blackwell UK 2.08
- 30 Karen Millen 2.08
+ 13 Debenhams 2.08
+ 4 The Watch Hut 2.08
- 45 The Drink Shop 2.08
+ 46 Premier Man 2.08
- 9 House of Bath 2.08
+ 19 Halfords Group 2.08
+ 28 Hush Puppies UK 2.06
- 7 Matalan 2.02
- 200 B&Q 2.02
- 8 The Body Shop 2.02
- 12 Kurt Geiger 2.00
- 53 Suit Direct 1.98
- 141 Goldsmiths Holdings 1.98
+ 5 Qualitydiamonds.co.uk 1.98
+ 1 Topman 1.98
- 112 Figleaves 1.98
same Laithwaites 1.98
- 11 Avon UK 1.97
- 41 River Island Clothing Co 1.88
- 33 AO World PLC 1.88
- 24 M and M Direct 1.82
+ 17 High and Mighty 1.82
- 52 The Fragrance Shop 1.82
+ 2 Harveys Furniture 1.81
- 27 Haskins Garden Centres 1.81
- 179 Swarovski UK 1.81
- 54 Cotton Traders 1.80
+ 4 French Connection 1.73
- 25 The Works Holdings 1.72
- 6 Oddbins 1.72
+ 12 The Book People 1.72
- 65 Dulux 1.71
- 176 USC Group 1.64
- 4 Arighi Bianchi & Co 1.62
- 24 Dollond & Aitchison 1.62
- 5 Racing Green 1.62
- 24 Power House Fitness 1.62
+ 6 Sterling Furniture Group 1.62
+ 7 Marks & Spencer 1.62
- 45 Home Essentials 1.62
- 5 Boots 1.62
- 5 Lands End Direct 1.62
- 5 Lloyds Pharmacy 1.62
- 4 WH Smith 1.56
- 4 Robert Dyas 1.56
new Pumpkin Patch 1.55
- 120 Mulberry 1.46
- 159 Field & Trek 1.46
new Marisota 1.36
new Simply Be 1.36
- 6 Viva La Diva 1.36
- 23 Game 1.36
new Jacamo 1.36
- 20 Evans Cycles 1.36
- 7 Staples (UK) 1.36
new Fashion World 1.36
new Ambrose Wilson 1.36
new Julipa 1.36
- 12 Yves Rocher (London) 1.10
- 51 Orvis 1.10
- 129 JJB Sports 1.02
- 11 Brand Alley 0.58