2017 Q4/UK Retail 500 Websites


Summary

Full results


Changes in rank are compared to 2017 Q3/UK Retail 500 Websites. Since then, 5 sites entered the survey and 57 sites could not be included in the rankings (2 more since last time).

Details

Scores

Percentage Failures




Rank Name Exact overall
same Coop Online 8.42
+ 1 Rohan Designs 8.28
- 1 Glasswells 7.18
+ 3 Acotis 7.04
+ 35 Beds Direct 7.02
same W Boyes & Co 6.88
+ 1 Savers Health & Beauty 6.87
+ 1 Budgens 6.50
+ 1 Sofa Workshop 6.46
+ 8 Schuh 6.32
+ 39 Habitat (UK) 6.32
+ 13 Choice Discount Stores 6.32
+ 1 Palmers (Great Yarmouth) 6.28
- 2 Findel 6.21
- 11 WJ Aldiss 6.20
- 5 Nevada Bob (UK) 6.18
- 2 Asda Group (Wal-Mart) 6.12
- 5 GardenSite 6.10
+ 7 HI Weldrick 6.04
new Netto Foodstores 5.77
+ 12 Shellys London 5.76
- 3 Hillier Nurseries 5.74
+ 5 Poundstretcher 5.68
- 1 Officers Club. 5.68
+ 54 M & Co 5.64
+ 84 Blue Inc 5.58
+ 10 Countrywide Stores 5.56
+ 39 Camp Hopson & Co. 5.54
- 2 Haskins Garden Centres 5.41
+ 1 Scrivens 5.40
+ 42 Oddbins 5.32
+ 37 Anya Hindmarch 5.30
+ 24 Fortnum & Mason 5.28
- 10 Multiyork Furniture 5.22
- 6 PCT Healthcare (Tims & Parker) 5.22
+ 23 Harvey & Thompson 5.20
+ 17 Bargain Booze 5.18
+ 9 Thorntons plc 5.18
- 9 Tuffins 5.18
+ 35 HMV 5.12
- 7 Stokers 5.12
- 3 Topps Tiles 4.96
+ 9 Albemarble & Bond Holdings 4.94
- 8 Jarrold & Sons 4.92
+ 3 World Duty Free Europe 4.90
+ 40 Bally Group (UK) 4.90
- 5 WJ Daniel & Co 4.86
- 32 IKEA 4.82
same Jewellery Catalogue 4.80
+ 144 Joseph 4.74
+ 19 John Smith & Son (Glasgow) 4.69
+ 26 Jo Alexander 4.66
- 32 Lakeland 4.64
- 32 Lombok Furniture 4.62
+ 117 Spar (UK) 4.60
+ 5 Wilkinson Plus 4.60
+ 26 Snax 24 4.58
- 7 C&H Fabrics 4.58
+ 22 Manor Pharmacy 4.54
+ 34 Jacques Vert 4.52
- 18 Moss Bros 4.50
- 4 Samuel Windsor 4.48
- 18 Barker Shoes Ltd 4.46
- 9 KD Beds 4.45
+ 28 Ann Summers 4.42
- 10 Fenwick 4.40
- 4 Waterfields (Leigh) 4.38
+ 39 Cox & Robinson (Chemists) 4.38
+ 7 Dancongdress.co.uk 4.34
+ 22 Ziggla 4.30
- 27 Hoopers 4.30
+ 2 Timpson 4.24
+ 45 Action Bikes 4.24
+ 8 Original Factory Shop Group (The) 4.23
+ 38 BrightHouse 4.22
+ 13 Scats Countrystores 4.22
+ 51 Reiss 4.22
+ 196 Clifford James 4.20
+ 11 Claires Accessories UK 4.20
same Elvi 4.18
+ 107 Space NK 4.12
- 22 Carpetright 4.12
+ 75 Foot Locker UK 4.08
- 7 Slater Menswear 4.06
+ 13 Wynsors World Of Shoes 4.06
+ 10 Mango UK 4.02
- 2 Heals 4.02
+ 77 Klondyke Garden Centres 4.01
- 17 Hammonds Furniture 3.98
- 85 Jane Shilton 3.96
+ 86 Games Workshop 3.95
+ 8 Sleepland Beds 3.94
+ 27 JH Leeke & Son 3.94
+ 5 Suit Direct 3.94
+ 34 Anoushka London 3.90
+ 12 The Entertainer 3.90
- 9 Vertbaudet 3.86
+ 43 Suttons 3.84
+ 5 Cutler and Gross 3.84
+ 6 Asprey 3.82
+ 73 Hotel Chocolat 3.78
+ 38 Poundland 3.78
+ 18 Home Bargains 3.78
+ 163 The Drink Shop 3.78
+ 160 Firebox 3.76
+ 16 Levi Strauss (UK) 3.76
+ 5 EE 3.74
+ 15 Warehouse 3.68
+ 46 Mamas & Papas 3.68
new Blacks Outdoor Division 3.68
- 91 The Whisky Shop 3.68
- 47 Forrest Furnishing 3.66
- 10 Hawes and Curtis 3.66
- 52 Gardiner Haskins 3.62
+ 45 Squire's Garden Centres 3.60
+ 175 White Stuff 3.58
- 15 Ellis Brigham 3.58
+ 148 Harveys Furniture 3.51
+ 19 Toolbank 3.51
+ 67 American Golf Discount Centre 3.50
- 12 Cash Converters (UK) 3.50
- 56 Furniture123 3.50
+ 13 B&Q 3.48
+ 177 Disney Store 3.48
+ 21 LK Bennett 3.40
- 10 Thomas Pink 3.40
- 16 Primark Stores 3.40
+ 21 W&G Foyle 3.40
+ 39 Wax Lyrical 3.36
+ 7 Mills / One Stop 3.36
- 17 Whistles 3.34
+ 18 Holland & Barrett 3.34
+ 36 ASOS 3.34
- 99 Lidl 3.32
- 8 Next 3.32
+ 116 Dixons 3.32
+ 24 Ernest Jones 3.32
- 37 Clinton Cards 3.32
+ 46 Goldsmiths Holdings 3.32
- 87 Theo Fennell 3.30
+ 30 Tripp Luggage (Greenwich Group) 3.27
+ 84 Fendi 3.26
- 1 Paydens Chemists 3.26
- 103 Laura Ashley Holdings 3.26
+ 28 East 3.26
- 2 Greenhalghs Craft Bakery 3.24
- 14 Magnet 3.24
+ 28 Fired Earth 3.24
- 23 Specsavers Optical Group 3.22
+ 100 Currys 3.22
+ 182 Cotswold Outdoor 3.22
- 47 Davidsons Chemists 3.21
+ 88 Argos 3.20
+ 25 Louis Vuitton 3.20
+ 100 Harrods Holdings 3.18
+ 101 Motor World 3.16
+ 57 Tulchan Group (The) 3.16
- 11 House of Bath 3.16
+ 110 Fashion World 3.16
- 4 Cotton Traders 3.16
- 2 Lush Retail 3.15
- 75 Crew Clothing 3.14
+ 88 Field & Trek 3.14
+ 32 Uniqlo (UK) 3.14
+ 97 Hackett 3.13
- 49 The Wine Society 3.13
- 5 Snow & Rock Sports 3.12
+ 76 Jigsaw 3.12
- 3 O2 UK 3.10
- 39 JH Haskins & Sons 3.08
- 133 Gieves & Hawkes 3.06
+ 62 Chums 3.06
+ 58 Vivi 3.06
+ 26 Vision Express 3.06
+ 30 Simply Be 3.06
+ 102 Charles Clinkard 3.04
+ 45 Dreams 3.04
+ 31 TM Lewin 3.04
+ 42 Viyella 3.04
+ 43 Austin Reed Group 3.04
- 46 Dunnes Stores 3.02
+ 10 JJB Sports 2.98
- 29 Sports Direct International 2.98
+ 69 USC Group 2.98
- 4 Republic 2.98
+ 106 Wickes 2.98
- 48 BEERmerchants.com 2.98
- 43 Agent Provocateur 2.96
- 6 Graham & Green 2.96
+ 59 PC World 2.96
- 174 Screwfix 2.96
- 146 Aquascutum 2.96
- 50 Marks & Spencer 2.96
new John Lewis 2.94
- 6 Futon Company 2.92
- 6 Iceland Foods 2.92
- 129 Prada 2.90
- 166 Russell Hobbs 2.89
+ 31 Ocado 2.88
+ 46 Yeomans Outdoors 2.88
- 17 Armani 2.88
+ 61 Build A Bear 2.88
- 2 Tissot 2.88
- 7 House of Fraser 2.86
+ 82 Mulberry 2.86
- 43 Silentnight Beds 2.86
- 73 Virgin Wines 2.86
+ 25 Jessops 2.86
- 138 Seraphine 2.84
+ 5 Figleaves 2.80
+ 18 Hamleys 2.80
- 48 Greggs 2.79
- 3 J.P. Boden & Co. 2.78
+ 23 Net-a-Porter 2.78
+ 145 Superdrug 2.78
+ 38 Jack Wills 2.78
+ 47 Asda 2.78
- 23 Fraser Hart 2.78
- 95 Morlands 2.78
- 12 Fishpools 2.76
+ 83 Paul Smith 2.76
+ 3 Dobbies Garden Centres 2.76
- 108 Liberty 2.74
- 76 AO World PLC 2.74
- 161 BHS 2.71
- 9 Viking Direct 2.70
+ 82 The Body Shop 2.70
- 37 Van Hage & Company 2.70
+ 71 Timberland (UK) 2.70
+ 54 SCS 2.68
+ 46 JoJo Maman Bébé 2.68
- 12 Corgi 2.68
- 9 featureDECO 2.68
+ 42 Waterstone's 2.68
- 17 Dulux 2.65
+ 43 Rayner & Keeler 2.64
+ 44 Links of London 2.64
- 11 Optical Express 2.64
+ 22 Ticketmaster UK 2.64
+ 8 F Hinds 2.62
+ 1 Crabtree & Evelyn 2.62
- 112 Whole Foods Market 2.62
- 37 Bloomsbury 2.62
- 32 Boodle & Dunthorne 2.62
+ 45 French Connection 2.60
- 35 Swarovski UK 2.60
+ 60 Long Tall Sally 2.60
+ 34 eBuyer 2.60
+ 91 Dunelm 2.60
- 14 Early Learning Centre 2.58
+ 20 Furniture Village 2.58
- 127 Barbour 2.58
- 25 Kenzo 2.58
+ 66 Richer Sounds 2.58
+ 74 Oasis Stores 2.54
+ 40 The Fragrance Shop 2.54
+ 1 Orvis 2.54
+ 48 Whitaker & Sawyer 2.52
+ 89 New Look 2.50
- 21 Lastminute.com 2.50
- 79 Arighi Bianchi & Co 2.50
- 55 Hermes (GB) 2.50
- 166 Aldi 2.48
- 8 Plumb Center Online 2.48
+ 15 Bathstore.com 2.46
+ 115 Tesco Direct 2.44
- 68 H Samuel 2.44
+ 85 The Cooks Kitchen 2.44
- 9 The Book People 2.44
+ 24 Marisota 2.44
+ 26 Brand Alley 2.44
- 86 Gap 2.44
+ 38 Tesco 2.42
+ 64 Jaeger 2.42
+ 14 Beaverbrooks The Jewellers 2.40
- 98 Scotts of Stow 2.40
- 39 Monsoon 2.40
+ 25 DIY Kitchens UK 2.40
+ 38 Hawkin's Bazaar 2.34
+ 61 Apollo 2000 2.34
+ 40 Hughes Electrical 2.34
+ 3 Hawkshead 2.34
- 79 Wm Morrison Supermarkets 2.34
+ 47 Hush Puppies UK 2.34
- 153 Shoe Tailor 2.34
+ 2 Ambrose Wilson 2.34
+ 40 Selfridges 2.34
+ 67 eBay.co.uk 2.34
- 16 Bonmarche 2.32
- 18 Costcutter Supermarket 2.32
- 116 Rowlands Pharmacy 2.32
- 17 Divertimenti 2.32
- 7 Maplin 2.32
+ 18 Mothercare 2.32
+ 37 Cloggs 2.32
- 93 Hobbs 2.28
+ 1 Majestic Wine 2.26
- 147 Burberry Group plc 2.24
- 101 Mappin & Webb 2.24
- 181 C&J Clark 2.24
+ 72 Power House Fitness 2.22
- 135 Matalan 2.22
+ 44 Amazon UK 2.18
+ 6 Hornby 2.16
- 60 Watches of Switzerland 2.15
+ 10 DFS Furniture Company 2.14
+ 62 The White Company (UK) 2.14
- 68 River Island Clothing Co 2.14
+ 4 Decathlon UK 2.14
+ 4 Diesel (London) 2.14
+ 4 Hein Gericke (UK) 2.14
- 4 H&M 2.14
- 222 QD Stores 2.10
+ 16 trueshopping.co.uk 2.09
+ 7 M and M Direct 2.08
- 21 Evans Cycles 2.08
+ 8 Home Essentials 2.08
+ 5 Carphone Warehouse 2.08
+ 31 Fat Face 2.08
+ 6 Littlewoods 2.08
- 86 Sunday Times Wine Club 2.08
+ 17 Julipa 2.08
- 24 Shoes.co.uk 1.98
+ 19 Watch Shop 1.98
+ 65 Studio 1.98
- 8 Graham Tiso 1.98
- 95 The Watch Hut 1.98
- 115 Blackwell UK 1.98
new Avon UK 1.96
+ 24 Homebase 1.89
- 84 Jones Bootmaker 1.88
+ 13 Topshop 1.88
- 238 Hobbycraft Group 1.88
+ 51 Edinburgh Woollen Mill (The) 1.88
new JD Sports (The John David Group) 1.88
- 77 Turnbull & Asser 1.88
- 44 Whittard of Chelsea 1.88
+ 18 K & Co 1.88
- 5 Woolworths.co.uk 1.88
- 5 Very 1.88
+ 22 Boots 1.88
- 6 ISME 1.88
- 24 Dune 1.82
+ 7 Karen Millen 1.82
+ 25 Premier Man 1.82
- 103 Kurt Geiger 1.80
- 131 Budget DIY 1.74
- 178 Qualitydiamonds.co.uk 1.72
+ 30 Walsh 1.72
- 82 Laithwaites 1.72
+ 16 All Saints 1.72
- 69 Warren James (Jewellers) 1.72
- 83 Robert Dyas 1.72
- 197 JD Williams 1.72
- 27 Naked Wines 1.72
- 176 Roys (Wroxham) 1.66
+ 21 Jane Norman 1.62
+ 1 Dollond & Aitchison 1.62
+ 12 Racing Green 1.62
- 18 Bensons for Beds 1.62
+ 21 Ryman 1.62
- 18 The Works Holdings 1.62
- 2 Debenhams 1.62
+ 4 Sterling Furniture Group 1.62
+ 9 Peacocks 1.62
same La Redoute 1.62
- 5 Misco.co.uk 1.62
+ 19 Lands End Direct 1.62
- 67 Lloyds Pharmacy 1.62
- 6 Staples (UK) 1.62
- 14 Game 1.62
- 23 Slurp 1.56
+ 4 Halfords Group 1.56
- 2 Yves Rocher (London) 1.56
same Viva La Diva 1.46
- 183 High and Mighty 1.46
- 158 Fifty Plus 1.46
- 2 WH Smith 1.46
+ 5 Empire Direct 1.36
+ 3 Costco 1.36
- 16 Jacamo 1.36
+ 6 Baker Ross 1.36
- 78 Myvintage.co.uk 1.28
- 26 Waitrose 1.24
- 5 The Conran Shop 1.10
same Barrats 1.03
+ 2 Toys R Us 0.84
- 36 Muji. 0.76